Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10124290June 6, 2005
SUSPENSION:REAR:SPRINGS
THE DEALER SAID THAT HE WILL PUT FRONT SHIELDS AROUND THE FRONT SPRINGS BECAUSE THE SPRING BREAKS AND PUNCHES THE FRONT TIRE. CONSUMER COMPLAINED THAT THE REAR SPRING BROKE AND PUNCHED THE REAR TIRE. DEALER SAID THERE WAS NO COVERAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122397May 29, 2005
SUSPENSION:FRONT:STABILIZER BAR
EVENT LEADING UP TO FAILURE: NORMAL DRIVING CONDITIONS (38,000 MILES) FAILURE: SUSPENSION--LINKAGE BECOMES LOOSE PREMATURELYAND RATTLES. HANDLING BECOMES LOOSE PRESENTING A SAFETY HAZARD. WHAT WAS DONE TO CORRECT FAILURE: 1 CAR HAD LINKAGE REPLACED. 1 CAR IS STILL IN NEED OF REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121872May 23, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS
DT: THERE WAS A RECALL ON THE FRONT SPRINGS, AND THEY LATER TOLD HIM THERE WAS A PROBLEM WITH THE REAR SRPINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113384May 16, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE DRIVING 25 MPH THE REAR DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. THE CAUSE HAS YET TO BE DETERMINED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120505May 10, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: GOT RECALL NOTICE LAST AUGUST ON GUARD SPRINGS ON FRONT OF CAR, AND IT IS NOW MAY AND HE CAN'T GET ANYONE TO FIX HIS CAR. DEALER KEEPS TELLING HIM THEY DO NOT HAVE THE PARTS YET. CALLED MANUFACTURER AND THEY DID NOT OFFER ANY HELP EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120162May 7, 2005
UNKNOWN OR OTHER
MY 2000 MERCURY SABLE WAS PARK AT MY PLACE OF BUSINESS....LEAVING FOR HOME, STARTED UP THE CAR (BOOM) SMOKE FOR UNDER THE HOOD. THE PLASTIC INTAKE MANIFOLD COVER EXPLODED (TOP OF THE ENGINE) . IT'S GOING TO COST ME OVER $600 TO REPAIR AND REPLACE. HAS THIS PROBLEM HAPPEN TO EVERYONE ELSE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115615April 27, 2005
POWER TRAIN:AXLE ASSEMBLY, VEHICLE SPEED CONTROL
WHILE STOPPING AT A TRAFFIC LIGHT VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE, EVEN WHEN BRAKES WERE APPLIED AGAIN, AND THE IGNITION WAS TURNED OFF. VEHICLE ACCELERATED THROUGH AN INTERSECTION, AND ONLY STOPPED WHEN THE FRONT AXLE BROKE. VEHICLE WAS TOWED TO A DEALERSHIP, BUT THEY COULDN'T INDICATED WHY THE ACCELERATION FAILURE OCCURRED, EVEN WHEN A DIAGNOSTIC TEST WAS PERFORMED.*AK CAR KEPT LUNGING AND HOPPING FORWARD WHILE THE BRAKES WERE ON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE D THE CAUSE OF THE PROBLEM. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113381April 25, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
AFTER NOTICING THAT REAR LEFT TIRE WAS FLAT CONSUMER DROVE THE VEHICLE TO THE REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH REAR COIL SPRINGS BROKE. DEALER WAS NOT NOTIFIED.*AK THE RESULT OF THE TIRE BEING FLAT WAS BECAUSE THE SHARP EDGES OF THE COIL SPRING CUT THE RUBBER ON THE INSIDE OF THE TIRE. CONSUMER AWARE OF THE FACT THERE IS A RECALL FOR THE FRONT COIL SPRING AND DISAPPOINTED THAT THERE NOT A RECALL FOR THE REAR FOR THE SAME PROBLEM. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116793April 12, 2005
SUSPENSION:REAR:SPRINGS
SHORTLY AFTER RECALL WAS COMPLETED FOR FRONT SPRING SHIELDS I NOTICED THE RIGHT REAR SUSPENSION SAGGING. TOOK IT TO THE LOCAL FORD DEALER WHICH DISCOVERED THAT THE RIGHT REAR SPRING WAS BROKEN. CAR IS LIGHTLY DRIVEN, NO TOWING, AND HAS ONLY 80,000 MILES. DEALER IS RECOMMENDING REPLACEMENT OF BOTH REAR SPRINGS AT MY EXPENSE ($380). AFTER READING OTHER CONSUMER COMPLAINTS WITH SABLE SPRINGS, SEEMS TO ME THE CAR WAS MANUFACTURED WITH DEFECTIVE SPRINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116810April 12, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2000 MERCURY SABLE WITH DURATEC V6 24V ENGINE. STARTED CAR; LOUD BANG; INTAKE MANIFOLD EXPLODED. NO PREVIOUS PROBLEMS WITH STARTING OR DRIVING THE VEHICLE. ALL MAINTENANCE DONE IN TIMELY MANNER. WHEN INTAKE MANIFOLD EXPLODED PIECES OF PLASTIC FLEW AND INSULATION UNDER HOOD WAS ACTUALLY SHREDDED. COULD HAVE CAUSED SERIOUS INJURY HAD SOMEONE HAD HOOD OPEN WHEN CAR WAS STARTED. CAR CURRENTLY AT NEW BRIGHTON FORD WAITING FOR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116293April 3, 2005
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT WILL NOT RETRACT. LEFT REAR SEAT BELT WILL NOT RETRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115964March 28, 2005
SUSPENSION:REAR:SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SPRINGS WHERE IDENTIFIED AS A POSSIBILITY OF BREAKING AND WAS NOTIFIED BY FORD, THE SPRINGS DID BREAK PENETRATING INTO THE TIRE. SPRINGS WHERE REPLACED BY MANUFACTURER. FORTUNATELY THIS HAPPENED AT A LOW SPEED NOT CAUSING AN ACCIDENT WHEN THE TIRE BLEW OUT FROM THE SPRING ENTERING THE TIRE. FIVE MONTHS LATER, A REAR SPRING HAS BROKEN AND AGAIN WAS FORCED TOWARD THE TIRE, THIS TIME NOT PENETRATING IT, BUT CREATING A DEEP GOUGE IN THE TIRE. CAR IS NOW IN DEALER SHOP FOR REPAIR AND REPLACEMENT OF SPRING, STRUT, AND TIRE. FORD NOT AWARE OF PROBLEM WITH REAR SPRINGS SO COST OF REPAIR WILL BE AT OWNERS EXPENSE. I HAVE REQUESTED THAT THE FORD SERVICE DEPARTMENT RETURN ALL PARTS TO ME AFTER REPLACEMENT. IT WAS OF THE OPINION OF THE SERVICE DEPARTMENT THAT THE CAR WAS NOT SAFE TO DRIVE UNTIL PARTS WERE ORDERED AND REPLACED. CONCERN NOW IS THE INTEGRITY OF THE OTHER REAR SPRING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114739March 25, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1) INTAKE MANIFOLD EXPLODED WHEN STARTING THE CAR; ) CAR NOT DRIVEABLE; ) TOWED TO WHITE BEAR LINCOLN MERCURY FOR SERVICE - ESTIMATE PROVIDED 25, MARCH, 2005. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115425March 18, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114126March 15, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE A 2000 MERCURY SABLE IN WHICH A SAFETY RECALL NOTICE (04S17) WAS ISSUED. A WEEK BEFORE THE SAFETY RECALL WAS ISSUED FOR THE FRONT SPRINGS A REAR SPRING OF MINE HAD SNAPPED, CAUSING A DEEP GROOVE ON THE INNER WALL OF THE REAR TIRE. I HAD TO HAVE BOTH REAR SPRINGS REPLACED AS WELL AS A BRAND NEW TIRE. I WAS TOLD BY FORD IN JUNE OF 2004 THAT I WOULD BE REIMBURSED FOR THE PARTS, LABOR, AND REPLACEMENT TIRE. AS PART OF THE SAFETY RECALL INSTEAD OF REPLACING THE FAULTY SPRINGS THEY ARE INSTALLING "PROTECTIVE SPRING SHIELDS". THIS IS NOW MARCH OF 2005 AND I STILL HAVE NOT BEEN ABLE TO GET THE "PROTECTIVE SPRING SHIELDS" INSTALLED BECAUSE OF LACK OF AVAILABLITY, AND FORD IS NOW TELLING ME THAT THEY WILL NOT REIMBURSE ME FOR THE REAR SPRINGS, WHICH ARE OBVIOUSLY AS DEFECTIVE AS THE FRONT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112920February 23, 2005
04 V 332 000/FRONT COIL SPRING: WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A CRUNCHY/GRINDING NOISE AND THEN NOTICE THAT THE FRONT RIGHT TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAS BROKEN AND PUNCTURE THE RIGHT SIDE TIRE. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110769February 18, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THIS VEHICLE IS USED MOSTLY AROUND TOWN AND IS WELL TAKEN CARE OF INCLUDING FREQUENT WASHINGS. THERE WAS ABSOLUTLEY NO WARNING OF ANY TYPE PRIOR TO FAILURE. THE SPRING ON THE DRIVER'S SIDE FRONT STRUT BROKE, AND A JAGGED PORTION LODGED INTO THE SIDEWALL OF THE TIRE, COMPLETLEY DESTROYING IT. THE SIDE OF THE CAR DROPPED CONSIDERABLY. THIS ALL OCCURED WHILE THE CAR WAS AT REST IN MY GARAGE. THE CAR HAS LOW MI. AND NO RUST, THIS INCLUDES THE SPRING. MERCURY REFERED ME TO A DEALER TO HAVE THE SPRINGS REPLACED, NOTING THAT THEIR COVERED TO 150,000MI. I WAS TOLD TO SUBMIT A RECIEPT FOR POSSIBLE RE-IMBURSEMENT FOR THE DAMAGED TIRE AND TOWING. (THE CAR WAS UNDRIVEABLE) I KEPT A PIECE OF THE SPRING THAT BROKE OFF. I'M NO METALURGIST, BUT THIS APPEARS TO BE A VERY DANGEROUS FAILURE OF THE SPRING, IM THANKFUL IN MY INSTANCE NO ONE WAS HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111614February 16, 2005
ENGINE AND ENGINE COOLING
VEHICLE EXPERIENCED STALLING AT VARIOUS SPEEDS, CAUSING THE STEERING WHEEL AND BRAKES TO HAVE NO CONTROL. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106970February 16, 2005
SUSPENSION:REAR:SPRINGS
THE RIGHT SIDE COIL SPRING SHEARED OFF WHILE THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT LEFT AND RIGHT SIDE COIL SPRINGS NEEDED TO BE REPLACED DUE TO CORROSION. *AK IT WAS THE REAR COIL SPRINGS WHICH FAILED. *ER *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111544February 7, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING ONE OF THE VEHICLE'S COIL SPRINGS BROKE AND PUNCTURED ONE OF THE TIRES. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable