Mercury Sable Complaints (1995)

350 consumer complaints on file.

#8023574December 3, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING CONSUMER NOTICED WHITE SMOKE COMING OUT OF TAIL PIPE. MECHANIC STATED THAT THE HEAD GASKETS WERE BLOWN. TS CONSUMER NEVER RECEIVED RECALL NOTIFICATION REGARDING HEAD GASKETS, THEREFORE DEALER WAS NOT WILLING TO DO ANYTHING. HEAD GASKETS HAD TO BE REPLACED THREE TIMES AT OWNERS EXPENSE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021898October 30, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE HAVING THE AIR CONDITIONING SERVICED THE ENGINE OVER HEATED DUE TO THE FAN NOT RESPONDING TO TEMPERATURE RAISING. A SERVICE CAMPAIGN WAS ISSUED BY THE MANUFACTURE BUT THE FAILURE OCCURED (2) WEEKS AFTER THE DEADLINE. THE MANUFACTURE IS NOT ASSISTING WITH THIS CAMPAIGN. NHTSA CAMPAIGN NUMBER 01I011 ENGINE COOLING SYSTEM. PLEASE DESCRIBE DETAILS TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019569September 26, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER STATES THAT WHILE DRIVING THE FAN ON THE VEHICLE STOPPED AND THE ENGINE OVERHEATED. THE CONSUMER COULD NOT DRIVE THE VEHICLE. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. THE CONSUMER STATED THAT THE DEALER REPLACED THE ENGINE COOLING FAN. BUT WAS ADVISED THAT THE FAN WILL NOT OPERATE DUE TO A BLOWN OR SHORTED CONSTANT CONTROL RELAY MODULE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567618September 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OVERHEATED AND LEAKED COOLANT DUE TO A DEFECTIVE HEAD GASKET. CONSUMER STATED THAT MANUFACTURER HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THE DEFECTIVE HEAD GASKET, AND ISSUED A WARRANTY. HEAD GASKET FAILED AFTER THE WARRANTY HAD EXPIRED. MANUFACTURER REFUSES TO REPLACE HEAD GASKET. *YH *JB SERVICE BULLETIN #98-4-9. HEAD GASKET FAILED WHEN IT WAS SEVEN YEARS AND SEVEN MONTHS. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767622September 23, 2002
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1995 MERCURY SABLE STATION WAGON. AT 69,000 MILES THE HEAD GASKET FAILED. FORD MOTOR COMPANY ACKNOWLEDGED THE DEFECTIVE PART IN TECHNICAL SERVICE BULLETIN 98-4-9. FORD ISSUES A 5 YR/60,000 WARRANTY IN 1998 AND A 7 YR/100,000 MILE WARRANTY IN 2000. THE HEAD GASKETS ON MY VEHICLE DID NOT FAIL UNTIL THE VEHICLE WAS 7 YEARS AND SEVEN MONTHS --WHICH WAS OVER THE WARRANTY PERIOD. THIS PART SHOULD HAVE BEEN RECALLED FOR SAFETY REASONS. IT IS UNFAIR TO MAKE THE PUBLIC PAY FOR A DEFECTIVE PART. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019156September 20, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
PARTS FOR RECALL 01V390000 CONCERNING ENGINE COOLING FAN BEARING WERE NOT AVAILABLE FOR MONTHS. WHILE WAITING FOR PARTS, VEHICLE CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#567333September 4, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
LIONEL BARNET, P.A. WHO IS WRITING ON BEHALF OF MR. BADER STATES THAT THE OWNER RECEVIED NOTICE OF SAFETY RECALL 01S30/O1M09 RELATING TO COOLING FAN MOTOR FAILURE. PRIOR TO RECEIPT OF RECALL NOTICE, MR. BADER, A QUALIFIED AUTOMOTIVE MECHANIC, FOUND IT NECESSARY TO REPAIR HIS VEHICLE DUE TO OVERHEATING AND DISCOVERED THAT THE FAN MOTOR HAD SEIZED. MR. BADER IS REQUESTING REIMBURSEMENT OF THE REASONABLE CHARGES HE INCURRED IN REPAIRING HIS VEHICLE WITHOUT FURTHER DELAY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765871August 19, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THIS WAS REPAIRED AT BERGE FORD IN MESA, AZ. THIS IS THE SECOND COMPLAINT RELATED TO THIS ENGINE COOLING FAN FAILURE. I HAVE HAD TO TAKE THE CAR BACK FOR ADDITIONAL WORK THAT I BELIEVE WAS CAUSED BY THE COOLING FAN FAILURE. THE HARMONIC BALANCER WARPED FROM THE ENGINE HEAT AND WELDED ITSELF TO THE CRANK SHAFT. BOTH HAD TO BE REPLACED AT AN ADDITIONAL COST OF $1460.00 I FEEL THAT BERGE FORD OR FORD MOTOR COMPANY SHOULD REIMBURSE ME FOR THE REPAIRS DUE TO THE NEGLIGENCE OF THEIR SERVICE PEOPLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014883July 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE PULLING OUT OF A PARKING LOT. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764461July 19, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
RECALL O1I011000 DEALER REPLACED ONLY THE RESISTOR IN APRIL. WHEN I QUESTIONED THEM ABOUT THIS REPLACING THE COOLING FAN I WAS TOLD "IF THE COOLING FAN WAS GOING TO FAIL, IT WOULD HAVE FAILED AT THAT TIME." ON 06/14/2002 THE ENGINE COLING FAN FAILED. I HAD THE CAR TOWED TO BERGE FORD IN MESA, AZ. 480-497-7600. THE DEALER INSPECTED THE VEHICLE. THE RADIATOR EXPLODED FROM THE HEAT. SERGIO TOLD ME THAT THE ENGINE COOLING FAN FAILURE IS WAS THE ROOT OF ALL THE DAMAGE. THE DEALER REFUSED TO COVER THE COST OF THE REPAIRS. THEY DID COVER THE COST OF THE ENGINE COOLING FAN. THEY ALSO REFUSED TO PROVIDE A RENTAL CAR PER DIRECTION OF THE RECALL LETTER. THAT WAS AN ADDITIONAL $157.15 COST TO ME. I WOULD LIKE TO KNOW WHAT ACTION I CAN TAKE TO RECOVER MY COSTS? ONE LAST THING, AS I WAS FILLING OUT THIS FORM I NOTICED BERGE FORD HAD RECORDED THE VEHICLE MILEAGE INCORRECTLY FOR MY VEHICLE. JOHN REDIKEN IS MY NORMAL SERVICE CONSULTANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012329June 21, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
RECALL O1I011000 REPAIRS WERE DONE, DEALER REPLACED COOLING FAN RESISTOR. WHILE DRIVING ENGINE COOLING FAN FAILED. DEALER HAS INSPECTED VEHICLE. ON 14-JUN-02 AT BERGE FORD MESA, AZ 480-497-7600.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012248June 20, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
HEAD GASKET HAS CRACKED AND ENGINE OVERHEATED WHILE CONSUMER WAS DRIVING. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER ADDS MALFUNCTION OF FAN MOTOR RECALL WAS THE CAUSE OF THE HEAD GASKET. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011498June 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET GOES OUT PREMATURELY, CAUSING ENGINE TO OVERHEAT. HAD PART REPLACED , PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011216June 6, 2002
STRUCTURE:FRAME AND MEMBERS
RECALL 98 V 323 000/SUBFRAME CORROSION: UPON ACCELERATION FROM A STOP POSITION, DRIVER HEARD A CLUNK SOUND, AND THEN THE STEERING BECAME DIFFICULT TO STEER. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK THIS VEHICLE IS EXPERIENCING THE EXACT PROBLEMS AS OUTLINED IN THE RECALL. CONSUMER WOULD LIKE CONSIDERATION FOR VEHICLE TO BE REPAIRED AS PER RECALL. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011101June 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, VEHICLE SUDDENLY STARTED TO SLOW DOWN TO 30 MPH, CONSUMER WAS UNABLE TO ACCELERATE. VEHICLE WAS TOWED TO REPAIR SHOP, TRANSMISSION NEEDED TO BE RECONDITIONED.*AK *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762531June 1, 2002
POWER TRAIN
THE NEEDLE ON THE SPEEDOMETER BOUNCES AT ABOUT 45MPH OR MORE. THE DEALER SAID THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. IT WILL COST OVER $700 TO FIX IT. IF THIS IS A COMMON PROBLEM, THEN FORD SHOULD BE RESPONSIBLE FOR THIS REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565774May 15, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER, STRUCTURE:FRAME AND MEMBERS
CONSUMER STATES THE A/C WAS INOPERATIVE. OUTSIDE SHOP FOUND A/C MANIFOLD LINE WAS LEAKING AND HAD TO BE REPLACED CAUSED BY STRESS FROM SUSPENDED SUBFRAME. OUTSIDE SHOP CLAIMED WHEN RECALL REPAIRS TO REPLACE SUBFRAME BOLTS WHICH ENTAILED LIFTING THE ENGINE AND / OR LOWERING IT PUT STRESS ON THE FRONT BOLTS, THUS SHEARING OFF THE BOLT LOCATED ON THE FRONT END RIGHT SIDE. THIS CAUSED THE ENGINE TO DROP WHICH CAUSED DAMAGE TO THE A/C. DEALER CLAIMED THAT DAMAGE WAS CAUSED BY OUTSIDE SHOP WHO REPAIRED A/C SEVEN MONTHS PRIOR. THERE WERE IMPACT MARKS INDICATION THAT THE SERVICE PERFORMED WHEN REAPIRING THE A/C OR VEHICLE WAS INVOLVED IN AN ACCIDENT WHICH CREATED THE PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009485May 9, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
VEHICLE WAS GOING DOWN THE HILL AND BLACK SMOKE WAS COMING FROM REAR. DRIVER'S FRONT TIRE BLEWOUT DUE TO COIL SPRING SLIPPING DOWN OVER THE STRUT WHICH PUSHED UP AGAINST THE TIRE AND PUNCTURING IT. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008961May 1, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THE HEAD GASKET IS LEAKING COOLANT INTO ENGINE.*JB.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565477April 29, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
VEHICLE CAUGHT ON FIRE. THERE WAS A RECALL LETTER SENT TO CONSUMER, (01I011000) THE FIRE WAS DUE TO THE CONDITIONS STATED IN THE RECALL LETTER. CONSUMER IS LOOKING FOR ASSISTANCE TO COVER THE COSTS OF REPAIR TO VEHICLE. *JG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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