Mercury Sable Complaints (2004)

52 consumer complaints on file.

#10533654August 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER AND TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SPEED CONTROL CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522656July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY WHILE THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP. THE VEHICLE LUNGED FORWARD AND THE RPMS INCREASED BEFORE THE SUDDEN ACCELERATION OCCURRED. FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494895January 28, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHT SWITCH AT PEDAL FAULTY WITH SAME SYMPTOMS AS RECALL NHTSA I.D. # 04V10600...BRAKE LIGHTS WON'T ACTIVATE WHEN PEDAL DEPRESSED WHILE DRIVING OR PARKED AND WHEN PARKED TRANSMISSION RANGE SELECTOR IS STUCK IN PARK POSITION. THESE SYMPTOMS COULD CAUSE AN ACCIDENT FROM THE REAR AND OR LEAVE FAMILY MEMBERS STRANDED. CURIOUSLY THIS RECALL DOESN'T LIST THE RECALLED SWITCHES PART NUMBER AND CERTAINLY FORD MOTORS WON'T ADMIT THAT A FEW WERE INSTALLED ON 2004 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493249January 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO BRAKE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT HAD NOT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT INTO NEUTRAL AND ENGAGE THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486444November 29, 2012
ENGINE, VEHICLE SPEED CONTROL
MY MERCURY SABLE 2004 BEGAN ACCELERATING ON ITS OWN. THE FIRST TIME I WAS CRUISING AT 35MPH AND HAD TROUBLE STOPPING AT A STOP SIGN. BRAKING CAUSED A VIBRATION THE RPM'S WERE NOT GOING DOWN. DRIVING FURTHER I NOTED THE CAR WOULD ACCELERATE BY ITSELF. TAPPING THE THE GAS PEDAL QUICKLY SOMETIMES CAUSED THE RPM'S TO GO BACK TO NORMAL. I TOOK THE VEHICLE TO A LOCAL GARAGE AND HAD THE THROTTLE (CABLES, ETC) CHECKED. ALL WERE REPORTED OK. THE ISSUE HAS HAPPENED OFF AND ON BUT YESTERDAY (11/28/12) WAS THE WORST. I DID SOME RESEARCH AND MY ISSUE IS EXACTLY THE UNINTENDED ACCELERATION ISSUE REPORTED BY MANY OTHER TAURUS/SABLE OWNERS. I HAVE TWO CHILDREN AND AM NOW CONCERNED FOR MY SAFETY AND THE SAFETY OF MY FAMILY. I CONTACTED FORD AND GOT A CASE NUMBER ASSIGNED. I AM WAITING TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480027October 13, 2012
VEHICLE SPEED CONTROL
THROTTLE GOT STUCK AND CAR CONTINUED TO ACCELERATE ON ITS OWN AND NOW ITS A CONSTANT PROBLEM EVERY TIME I DRIVE THE CAR I CAN GET IT TO STOP MOMENTARILY BY QUICKLY APPLYING PRESSURE TO THE GAS PEDAL WHERE IT WILL STOP ACCELERATING FOR A MOMENT BUT ONCE THE RPMS DROP AS LOW AS THEY ARE GOING TO GO IT STARTS ACCELERATING ALL OVER AGAIN WHEN IN PARK IT REVS OUT AT UP TO 5000 RPMS I KNOW YOU ARE ALREADY AWARE OF THIS PROBLEM IN THE 05 & 06 MODELS BUT I HAVEN'T SEEN ANYTHING ABOUT 04'S ALSO EVERYTHING I'VE RESEARCHED SAYS ITS THE CRUISE CONTROL CABLE BEING DISCONNECTED WHICH WAS THE FIRST THING I CHECKED AND MINE IS STILL CONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461620June 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING 8 MPH THE VEHICLE SUDDENLY STOPPED AND IT WOULD NOT ACCELERATE OR MOVE. THE CONTACT MENTIONED THAT NO WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454805April 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO SAFELY COAST TO A STOP. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454443April 8, 2012
POWER TRAIN
WITHOUT WARNING I EXPERIENCED A LOSS OF POWER WITH MY 2004 MERCURY SABLE. AFTER DRIVING MY CAR APPROXIMATELY 46 MILES (I LIVE 47 MILES FROM JOB) I CAME TO A STOP SIGN AND WHEN I WENT TO PROCEED THROUGH THE STOP SIGN, I WAS NOT ABLE TO DO SO. I HAD LOST FORWARD AND REVERSE GEARS AND THE CAR WOULD NOT MOVE. THERE WERE NO WARNING SIGNS. NO SLIPPING, NO BANGING, NO GRINDING OR ANY OTHER NOISES THAT ALMOST ALWAYS ARE ASSOCIATED WITH TRANSMISSION FAILURE. I HAD THE CAR TOWED TO A TRANSMISSION SHOP (AAMCO OF MINEOLA, NY) AND THE TRANSMISSION WAS REPLACED. I NEVER IN ALL MY 32 YEARS OF DRIVING HAD A TRANSMISSION FAIL IN THE MANNER THAT THIS TRANSMISSION DID. I ALSO TRULY FELT IT WAS A TORQUE CONVERTER OR INPUT SHAFT FAILURE BUT I AM NOT A MECHANIC (I DO HAVE A GOOD KNOWLEDGE OF HOW A CAR AND IT'S COMPONENTS WORK) AND JUST DECIDED TO GET THE TRANSMISSION FIXED. I DID NOT THINK MUCH ABOUT THIS UNTIL I RECEIVED A NOTICE THAT MY FORD FREESTAR IS INVOLVED IN A RECALL (11S25/NHTSA RECALL 12V-006) WHICH DESCRIBED THE SAME FAILURE. IT JUST SO HAPPENS THAT IT IS ALSO A MODEL YEAR 2004 AND IS EQUIPPED WITH THE SAME MODEL TRANSMISSION (AX4S). I AM NOW VERY CONFIDENT THAT THE TRANSMISSION'S TORQUE CONVERTER FAILED JUST AS IT IS DESCRIBED IN THE RECALL FOR MY FORD FREESTAR. I BELIEVE THAT THERE IS A DESIGN PROBLEM WITH THE SPLINES IN THE TORQUE CONVERTER WHEN IT IS MANUFACTURED AND A POSSIBLE FAILURE OF THE INPUT SHAFT (WHICH THE TORQUE CONVERTER SPINS ON). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453912April 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION. THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451617March 14, 2012
VEHICLE SPEED CONTROL:CABLES
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN AT 50 MPH, SHE HEARD AN ABNORMAL POP. THE ENGINE RPM'S INCREASED TO 4000 WHILE THE CONTACT WAS APPLYING EXTREME PRESSURE TO THE BRAKES. THE CONTACT COASTED OFF THE ROADWAY AND SHUT OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE ABNORMALLY ACCELERATED TO 50 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CRUISE CONTROL CABLE WAS FRACTURED AND CAUSED THE THROTTLE TO BECOME JAMMED. THE VEHICLE WAS REPAIRED BY HAVING THE CRUISE CONTROL CABLE DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 3/2/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451350March 13, 2012
SERVICE BRAKES, HYDRAULIC
OVER THE LAST FEW YEARS I HAVE HAD THE PROBLEM OF WHEN BRAKING THE CAR SPEEDS UP AND I WOULD HAVE TO SLAME THE BRAKES ON SO I WOULD NOT REAR END THE PERSON IN FRONT OF ME. I KEPT THINKING IT WAS SOMETHING I DID BUT AFTER SEEING REPORT TODAY I SURE IT WAS NOTHING I DID. GLAD TO SEE THAT THE 2004 SABLE WAS NOW ADDED. WILL BE CALLINF FORD TODAY.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451504March 13, 2012
VEHICLE SPEED CONTROL
I NOTICED THAT THE CAR DID NOT DECELERATE WHEN I REMOVED MY FOOT FROM THE GAS PEDAL. WHEN I BRAKED, THE ENGINE CONTINUED TO RACE. I PUT THE CAR IN NEUTRAL AND I COULD HEAR THE ENGINE RACE EVEN FASTER. AT THE LIGHT I KEPT IT IN NEUTRAL AND GAVE IT GAS WHILE BRAKED. THEN IT WENT BACK TO NORMAL IDLE SPEED. IT HAS DONE THIS SEVERAL TIMES SINCE THAT FIRST INCIDENT. PREVIOUS TO THAT FIRST INCIDENT, I NOTICED THAT THE CRUISE CONTROL NO LONGER WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438661December 5, 2011
POWER TRAIN
2004 MERCURY SABLE LS PREMIUM WITH DOHC V-6 AUTOMATIC ENGINE. BAD SLIPPAGE OCCURS WHEN REVERSE IS ENGAGED WITH THE TRANSMISSION BEING WARM. ONLY OCCURS WHEN THE TRANSMISSION IS WARM. MILEAGE IS CURRENTLY AT 61,000. VEHICLE WAS PURCHASED IN 2007 WITH 48,000 MILES WITH FULL FACTORY WARRANTY. I NOTIFIED FORD.MERCURY. BECAUSE THE CAR IS NOW OUT OF WARRANTY, THEY WONT DO A FIX ... ONLY UNDER THE FULL COST OF REBUILDING OR REPLACING THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392143March 18, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE INTERNAL STEEL CABLE OF THE FRONT PASSENGER SEAT BELT FRACTURED AND RESULTED IN THE SEAT BELT BECOMING INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380095February 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY COMPLAINT IS FOR A 2004 MERCURY SABLE SL PREM WAGON WITH A 4F50N TRANSMISSION. IT HAS APPROX 18500 MILES. WHILE DRIVING CLOSE TO HOME, THE DASH 'TRANSMISSION' LIGHT CAME ON, BUT ALMOST INSTANTLY WENT OFF. I CALLED THE DEALER, WHO I USE FOR MAINTENANCE AND REPAIR. THEY ADVISED IT MIGHT HAVE BEEN A FLUKE OR NOTHING, TO SEE WHAT HAPPENED NEXT TIME. THE NEXT DAY I BACKED THE CAR OUT OF MY DRIVEWAY,NO LIGHT CAME ON. I STARTED TO DRIVE, THE HILL, THE LIGHT CAME ON AND IMMEDIATELY THE CAR STOPPED MOVING FORWARD. WE HAD IT TOWED TO THE DEALER AND HAVE BEEN TOLD THE TRANSMISSION IS BAD, THAT IT MUST BE REPLACED AT A COST TO US OF OVER $3,000. THIS TRANSMISSION FAILED WITHOUT EXPECTATION AND SUDDENLY. IF THIS HAD HAPPENED IN TRAFFIC, I COULD HAVE HAD A SERIOUS ACCIDENT. VEHICLE IS AT THE DEALER. THIS SEEMS TO FIT IN WITH THE PROBLEMS INDICATED IN NHTSA ACTION NO. EA09016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355632September 14, 2010
SERVICE BRAKES, ELECTRIC
MY HUSBAND IS CURRENTLY LEASING A 2004 MERCURY SABLE. WE'VE HAD IT SINCE FEBRUARY OF 2008, AND IT'S ALMOST PAID OFF. WE'VE NOTICED THE ROTORS ARE WARPED AND ARE CAUSING THE CAR TO SHAKE WHEN THE BRAKES ARE PRESSED TO COME TO A STOP. IT DOES IT EVERYTIME AND IT HAS DONE IT SINCE THE SECOND WEEK OF APRIL 2010. NO PARTS HAVE BEEN REPLACED, BUT WHEN WE TEST DROVE IT BEFORE WE BOUGHT IT, IT DIDN'T DO THAT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253550January 2, 2009
ENGINE AND ENGINE COOLING, STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING TO WORK, I SMELLED BURNING PLASTIC. I ROLLED UP THE WINDOW THINKING IT WAS ANOTHER VEHICLE. A FEW MINUTES LATER I NOTICED AN ODD MELTING LOOK ON THE REAR WINDSHIELD, AND A STRONGER BURNING PLASTIC SMELL. IMMEDIATELY I TURNED OFF THE REAR DEFROST, AND CRACKED THE WINDOW TO LET THE FUMES ESCAPE. APPROXIMATELY A MILE LATER (WHILE DRIVING 70 MPH) THE REAR WINDSHIELD EXPLODED. THE GLASS INITIALLY STAYED INTACT, BUT PRIOR TO ME DRIVING TO THE CLOSEST DEALERSHIP (3 MILES FROM THAT POINT), THE SHARDS BEGAN FALLING INTO THE BACK SEAT OF THE VEHICLE. I AM GRATEFUL THERE WAS NO ONE IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231576June 19, 2008
EQUIPMENT:OTHER:LABELS, TIRES:VALVE
NHTSA ACTION NUMBER PE08036 WE PURCHASED A SET OF MICHELIN TIRES ON OCT, 06, FROM NTB IN FREDERICKSBURG, VA TO PUT ON MY 2004 MERCURY SABLE. WITHIN THE PAST 2 MTHS, I HAVE HAD TO REPLACE ALL FOUR VALVE STEMS. THE FIRST WENT FLAT, I TOOK IT BACK TO NTB, THEY REPLACED IT. WITHIN 2 WEEKS, ANOTHER TIRE WAS LEAKING AIR. I TOOK IT TO A DIFFERENT DEALER, REPLACED THAT VALVE STEM. THE NEXT MORNING I DROVE TO WORK, WHEN I PARKED THE CAR, I HEARD AIR AND ANOTHER TIRE WAS LEAKING AIR. I HAD THE LAST TWO VALVE STEMS REPLACED. THE VALVE STEMS BROKE OFF. THE LAST TIRE DEALER , LITTLE TIRE IN FREDERICKSBURG, VA, GAVE ME ONE THEY TOOK OFF MY CAR AND SAID THEY LOOKED AS IF THE VALVE STEMS HAD DRY-ROTTED. I CONTACTED NTB ABOUT THIS PROBLEM ASKING IF THERE WAS A DEFECT OR RECALL ON THE VALVE STEMS. THEY TOLD ME THEY WOULD CHECK IT OUT AND I HAVE NEVER HEARD BACK. I DO THINK THESE VALVE STEMS NEED TO BE RECALLED. IT IS VERY DANGEROUS. LUCKILY, I PAY CLOSE ATTENTION TO MY CAR AND TIRES AND NOTICED THE LEAKAGE BEFORE THE TIRE WENT COMPLETELY FLAT OR BLEW OUT BUT NOT ALL PEOPLE DO THAT. THIS IS DEFINITELY A VERY SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221046March 13, 2008
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2004 MERCURY SABLE. THE COWL ON THE WINDSHIELD HAS BECOME WARPED AND IS FAILING. THE FAILURE ALLOWS WATER TO LEAK INTO THE VEHICLE. THE WEATHER CAUSED THE FAILURE AND THE COWL HAS BEEN PREVIOUSLY REPLACED TWICE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR ANY FUTURE REPAIRS. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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