Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11302926January 29, 2020
UNKNOWN OR OTHER
CAR IS SPUTTERING AND WON'T PICK UP RPM GOES HIGH BUT NO ONE HAS BEEN ABLE TO FIGURE OUT A DIAGNOSIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302921January 29, 2020
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AIR BAG IS COMING APART IT LOOKS LIKE IT'S ABOUT TO DEPLOY. BRAKES KEEP FREEZING UP. WHEN IT'S COLD OUTSIDE AND WHEN IT'S HOT OUTSIDE. CHANGED COLD AND SPARK PLUGS BOTH TIMES SPARK PLUGS AND COILS WERE BURNT AT THE END AND SOME TYPE OF GOOK WAS ON THE ENDS THAT BOTH SHOPS SAID THEY NEVER SAW BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291304December 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKE SYSTEM EMITTED A GRINDING NOISE AND THE ABS INDICATOR ILLUMINATED. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR MANUFACTURER NUMBER: 19S54. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286934December 4, 2019
SERVICE BRAKES
LIGHT SNOW HIT BRAKE ABS CAME ON NEXT STOP PEDAL WENT TO THE FLOOR COULD NOT STOP RIGHT IT AN INTER SECTION ALL MOST GOT T BONED NO PEDAL GOES TO THE FLOOR CAR HAS ONLY 40.000 MILES SO MANY PEOPLE ARE SAYING THIS DO SOMETHING PLEASE I HAVE TO DIVE THIS CAR NOT SAFE I HOPE I DON'T KILL ANY BODY OR SOME ONE ELSE DOES YOU SHOULD REALLY TAKE CONTROL OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281514November 21, 2019
SERVICE BRAKES
ABS BRAKING FAILED WHEN BRAKE PEDAL WAS APPLIED VIGOROUSLY WHILE DRIVING ON A CITY STREET DURING SLIPPERY CONDITIONS. THE ABS STARTED TO ENGAGE, THEN BRAKE PEDAL WENT TO THE FLOOR AND BRAKES WERE LOST. REPAIR SHOP REPLACED BRAKE MASTER CYLINDER BUT THEN FOUND THE ABS MODULE WAS FAULTY. THERE ARE MANY REPORTS LISTING THESE MODULES AS BEING A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278506November 6, 2019
SERVICE BRAKES
THIS MORNING WHEN GETTING ON FREEWAY, ABS WAS ACTIVATED DUE TO SNOWY WEATHER. AFTER THIS, BRAKES NEEDED TO BE PUMPED SEVERAL TIMES AND THE PEDAL PUSHED NEARLY TO THE FLOOR FOR CAR TO STOP. MADE IT TO WORK AFTER NARROWLY ESCAPING SEVERAL POTENTIAL ACCIDENTS AND SLIDING THROUGH A RED LIGHT DUE TO BRAKE FAILURE. UPON LEAVING WORK, BRAKES WERE STILL NOT FUNCTIONING PROPERLY. THE FAILURE MADE IT IMPOSSIBLE TO STOP PREDICTABLY. ONCE I RETURNED HOME I DECIDED TO GOOGLE THE ISSUE TO SEE IF OTHER MERCURY OWNERS HAVE HAD THIS ISSUE. AS IT TURNS OUT, IT IS A MASSIVE PROBLEM FOR SO MANY PEOPLE. I CANNOT BELIEVE THERE HASN'T BEEN A RECALL YET. AFTER READING SO MANY ACCOUNTS OF ACCIDENTS DUE TO THIS ISSUE I NO LONGER FEEL SAFE DRIVING MY VEHICLE. I DON'T WANT TO START REPLACING PARTS ONLY TO HAVE THE ISSUE CONTINUE ON AS MANY OTHER PEOPLE HAVE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259031September 30, 2019
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT PAST 4 RPMS. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND SHOOK WHILE ACCELERATING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE, TRACTION CONTROL, AND TRANSMISSION WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH GOSCH FORD HEMET (150 CARRIAGE CIR, HEMET, CA 92545, 951-396-7250) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT INFORMED THE DEALER THAT SHE DISCOVERED MANUFACTURER RECALL NUMBER: 13N03, WHICH WAS A FREE REPAIR FORD OFFERED ITS CUSTOMERS WITH DEFECTIVE THROTTLE BODIES. THE DEALER INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE RECALL AND REFERRED HER TO THE MANUFACTURER. WHEN THE CONTACT SPOKE WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THIS PARTICULAR RECALL; HOWEVER, HER VEHICLE WAS OUT OF WARRANTY AND WAS NO LONGER ENTITLED TO THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245076August 19, 2019
POWER TRAIN
MY MOM WAS DRIVING ON THE FREEWAY AT 65-70/MPH AND ALL OF A SUDDEN THE CAR JERKED AND SHUT OFF WHILE IT WAS ROLLING DOWN THE ROAD. THERE WAS NO WARNING! SHE COULD HAVE BEEN KILLED! THE CAR SUDDENLY LOST ACCELERATION POWER AND THE WHEEL LOCKED UP ON HER. WE'VE CHECKED TO SEE IF THERE HAS BEEN ANY RECALLS AND APPARENTLY THERE'S A RECALL FOR THE 2011 MODELS, BUT NOTHING OLDER. HOWEVER, I HAVE READ MULTIPLE FORUMS AND THERE'S BEEN QUITE A FEW PEOPLE THAT HAVE HAD THIS ISSUE. AGAIN, SHE COULD'VE BEEN KILLED!! SOMETHING NEEDS TO BE DONE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204717April 30, 2019
SERVICE BRAKES
BRAKES GO SOFT OR SPONGY RESULTING IN INCREASED BRAKE DISTANCE/LESS RESPONSIVE. WHILE DRIVING ON ON A MAJOR ROAD I HIT A BUMP AND LOST ALL OF THE PRESSURE. THEY WERE NEVER THE SAME AGAIN. I HAVE TO PUSH THE PEDAL TO THE FLOOR TO BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194058April 5, 2019
SERVICE BRAKES
EXTENDED BRAKING. HAD MY ABS HYDRAULIC CONTROL UNIT REPLACED DUE TO THE COMMON BRAKING FAILURE WITH THIS MODEL YEAR. FORD DEALER REPLACED THE PART AND ABOUT 9MONTHS LATER THE PART FAILED AGAIN. BOTH TIMES I WAS TRAVELING AT HIGHWAY SPEEDS AND NARROWLY AVOID WRECKING. REPLACING THE PART DOES NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191991March 27, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO HAVE TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE MASTER CYLINDER WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE PART WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. COURTESY FORD LINCOLN OF ROME (101 US-411, ROME, GA 30161, (706) 235-4453) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189903March 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKES MALFUNCTIONED. THE CONTACT REAR ENDED ANOTHER VEHICLE AND CAUSED MINOR DAMAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE BRAKES AND HYDRAULIC CONTROL WERE REPLACED. THE MECHANIC DIAGNOSED THAT THE BRAKES COLLAPSED AND THERE MAY BE A LEAK IN THE ANTI-LOCK BRAKE SYSTEM. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11183182February 28, 2019
SERVICE BRAKES
WHEN STOPPING ON AN ICY/SNOW COVERED CITY STREET AND THE ABS KICKS IN THE BRAKES EITHER STOP WORKING OR BECOME SOFT. IN THE WINTER OF 2018 THE BRAKES STOPPED WORKING ALTOGETHER, I HAD THEM SERVICED AND WAS TOLD THE ABS PUMP DID NOT FUNCTION PROPERLY. I HAD THEM SERVICED AGAIN TODAY 2/28/19 AND IT WAS THE SAME ISSUE, ABS PUMP DID NOT FUNCTION PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182502February 26, 2019
SERVICE BRAKES
WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES, THE BRAKE PEDAL GOES TO THE FLOOR CAUSING A LOSS OF BRAKING. THE ONLY WAY I'VE FOUND TO STOP THE VEHICLE IS TO PUMP THE BRAKE PEDAL UNTIL THE BRAKING RESUMES. HOWEVER, ONCE THE VEHICLE STOPS, THE BRAKE PEDAL WILL CONTINUE TO GO TO THE FLOOR VERY EASILY. I WOULD PULL OVER, PUT THE VEHICLE IN PARK, THEN PRESS THE PEDAL DOWN SEVERAL TIMES VERY FIRMLY, CONTINUING UNTIL THE ANTILOCK BRAKE SYSTEM BUILDS UP PRESSURE (OR COMES OUT OF A FAIL MODE). MY MECHANIC HAS WORKED ON OTHER MILAN'S HAVING THE SAME PROBLEM AND AFTER CHANGING MASTER CYLINDERS AND BRAKE BOOSTERS, HE SAID CUSTOMERS ARE REPORTING THE PROBLEM STILL EXISTS. APPARENTLY THERE IS A SERIOUS PROBLEM WITH THE ANTILOCK BRAKE SYSTEM ON THIS MODEL VEHICLE. THIS HAS HAPPENED SEVERAL TIMES SINCE APPROXIMATELY 2014 AND ONLY HAPPENS WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES. THE LAST TIME THIS HAPPENED WAS ON JANUARY 3, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174170February 21, 2019
AIR BAGS
2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175932February 9, 2019
AIR BAGS
TAKATA RECALL I WAS NOTIFIED OF THE RECALL SEVERAL YEARS AGO AND ATTEMPTED TO HAVE THE INFLATORS REPLACED OR REPAIRED AT THAT TIME. SINCE MERCURY HAD GONE OUT OF PRODUCTION, I WAS REFERRED TO A FORD DEALER, BUT WHEN I CONTACTED THE NEAREST ONE (IN WOODBRIDGE VIRGINIA, I WAS TOLD THAT PARTS FOR REPAIR OF MY VEHICLE WERE NOT YET AVAILABLE AND I WOULD HAVE TO WAIT BUT THAT , IN THE MEANTIME, I SHOULD NOT DRIVE MY VEHICLE WHICH WAS TOTALLY IMPRACTICAL SINCE THE DATE OF ARRIVAL WAS UNKNOWN. I WAS NEVER NOTIFIED THAT THE PARTS EVER CAME. WHEN THE FORD COMPANY FINALLY NOTIFIED ME THAT PARTS WERE AVAILABLE ABOUT A YEAR AGO, I CONTACTED ANOTHER DEALER--ALSO IN WOODBRIDGE--- BUT WAS TOLD THAT I WOULD HAVE TO WAIT AS PREFERENCE WAS BEING GIVEN TO PEOPLE WHO HAD DECIDED TO RENT CARS (FOR WHICH THEY HAD TO PAY AFTER 30 DAYS). I AGREED TO THIS BUT, AGAIN, WAS NEVER NOTIFIED THAT MY TURN HAD COME. I CAN ONLY DEDUCE THAT THE FORD MOTOR COMPANY AND/OR ITS DEALERSHIPS WERE NOT HONESTLY ATTEMPTING TO MAKE THE REQUIRED REPAIRS A ND THEY HAVE, THEREFORE, NEVER BEEN MADE. FORTUNATELY, SINCE THE MERCURY IS MY PRIMARY VEHICLE, I HAVE NEVER STOPPED DRIVING IT AND THERE HAS BEEN NO PROBLEM. IN TODAY'S WASHINGTON POST, I NOW SEE THAT THE RECALL PROGRAM IS REPORTEDLY BEING MANAGED BY NHTSA, SO I AM BRINGING THIS SITUATION TO YOUR ATTENTION. ACCORDING TO THE ARTICLE, THE AMMONIUM NITRATE WHICH POWERS THE AIRBAGS CAN DETERIORATE OVER TIME. IF THIS IS SO, I WOULD THINK PRIORITY FOR REPAIR WOULD BE GIVEN TO OLDER CARS FIRST, AND SINCE MINE IS NOW 11 YEARS OLD I SHOULD HAVE BEEN NOTIFIED TO BRING IT IN TO A DEALER WHO WOULD PROMPTLY MAKE THE REPAIR. I WOULD THINK YOUR AGENCY WOULD BE AWARE OF THIS PROBLEM, BUT IF NOT, I WOULD APPRECIATE IT GREATLY, IF YOU WOULD NOW INVESTIGATE AND CORRECT THE SITUATION. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171714January 23, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED WHITE FORD LLC AT 318-435-5101 (LOCATED AT 4120 FRONT ST, WINNSBORO, LA 71295) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162021December 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (MARK MCLARTY FORD, 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, 501-945-1200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161807December 16, 2018
VEHICLE SPEED CONTROL
MY WRENCH LIGHT CAME ON AND CAR SHIFTS HARD AND WON'T GO INTO OVERDRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157284December 10, 2018
AIR BAGS
TAKATA RECALL-I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER 1 YEAR, HOWEVER, NONE OF THE DEALERSHIPS HAVE THE REPLACEMENT PART. IN ADDITION, I HAVE NOT BEEN ABLE TO GET A RENTAL CAR AS THE RECALL NOTICE STATES I CAN OBTAIN SINCE ALL RENTALS FOR THIS RECALL ARE RENTED OUT ALONG WITH THE FACT I HAVE A TEENAGE DRIVER WHO CANNOT GET A RENTAL CAR AT HER AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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