Mercedes-Benz GLK-Class Complaints (2011)

133 consumer complaints on file.

#11208695May 20, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CAR HAS NOT BEEN REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197340April 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193801April 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193160April 1, 2019
AIR BAGS
TAKATA RECALL--THIS RECALL IS NOW ABOUT 3 YEARS OLD AT LEAST BUT THERE STILL SEEM TO BE NO REPLACEMENT PARTS. WHAT ARE YOU OR MERCEDES-BENZ DOING ABOUT THIS? PEOPLE ARE BEING INJURED--MERCEDES ITSELF DOES NOT YET HAVE AN INCIDENT--BUT IS IT REALLY WISE TO WAIT UNTIL SOMEONE IS INJURED OR KILLED? I HAVE TO ENTER A DATE AT THE BOTTOM OF THIS FORM BUT NO DATE IS RELEVANT SO IT IS A RANDOM DATE JUST TO BE ABLE TO SUBMIT THIS FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190304March 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ORLAND PARK AT 708-460-0400 (LOCATED AT 8430 W 159TH ST, ORLAND PARK, IL 60462) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185131March 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RICHMOND (8225 W BROAD ST, HENRICO, VA 23294, (804) 755-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183768March 3, 2019
FUEL/PROPULSION SYSTEM
GASOLINE SMELL WHEN FUEL TANK IS FULL. I REMOVED MY REAR SEATS AND REMOVED ACCESS PANELS TO FUEL FILTER/PUMPS...AND DISCOVERED THE PASSENGER SIDE ACCESS PANEL HAD GASOLINE ON THE UNIT AND SURROUNDING AREA. SOMEHOW, THERE IS A GASOLINE LEAK COMING FROM THAT PASSENGER SIDE UNIT. I DID NOT TAKE ANY PHOTOS SINCE I DID NOT WANT ANY ACTIVE ELECTRONICS NEAR THE GASOLINE AND GASOLINE FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182608February 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT CHECKED HIS VIN ONLINE AND DISCOVERED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT SPOKE WITH MERCEDES-BENZ OF GEORGETOWN (7401 1-35, GEORGETOWN, TX, 78626, (512) 930-6150) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182302February 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179855February 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176594February 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173468February 1, 2019
FUEL/PROPULSION SYSTEM
SMELLS LIKE GAS, SEEMS TO BE A SMALL FUEL LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170757January 18, 2019
AIR BAGS
TAKATA RECALL, RECALL HAS BEEN OPEN SINCE 2016? DRIVING AROUND WITH A TICKING TIME BOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164727January 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ORRIN B. HAYES MERCEDES-BENZ, 543 W MICHIGAN AVE, KALAMAZOO, MI 49007) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164751January 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164637January 2, 2019
AIR BAGS, AIR BAGS:SIDE/WINDOW:CURTAIN
MY WIFE WAS T BONE ON DEC., 24, 2018 BY ANOTHER VEHICLE SHE FLIPPED 2 TIME AND HIT A GUARD RAIL THE AIR BAGS NEVER DEPLOYED. SHE IS NOW HOME AND HEALING. I WANTED TO KNOW HOW SHE WILL BE COMPENSATED MY YOUR COMPANY CAUSE THE AIR BAGS WAS NEVER FIXED IN HER CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11164374January 1, 2019
AIR BAGS
TAKATA THE DRIVER-SIDE FRONTAL AIRBAGS IN CRASH COULD DEPLOY AND CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR OTHER OCCUPANTS POSSIBLY CAUSING DEATH OR INJURY. THE MANUFACTURE HAS NOT PROVIDED REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164235December 31, 2018
FUEL SYSTEM, GASOLINE, FUEL/PROPULSION SYSTEM, STEERING, SUSPENSION
I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11163808December 28, 2018
AIR BAGS
TAKATA AIR BAG MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163813December 28, 2018
AIR BAGS
TAKATA RECALL STATING THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. MBZ KEEPS POSTPONINGB THE REPAIRS FOR 3 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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