Mercedes-Benz eSprinter Service Bulletins (2024)
13 manufacturer communications on file.
- August 11, 2026•Document ID: 11036848Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54_10-N-080879_1_en
- Date Added:
- September 3, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryAC and DC Charging inoperative with no failure codes in the relevant control units Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Cause Control pilot (CP) circuit in DCB (N24/6: Charger (DC)) might be not functioning due to electrical overstress from EVSE (Electric Vehicle Supply Equipment | Charging Station). Remedy Refer to the charging cable actual values in DCB (N24/6).
Associated Products (3)Associated Documents - July 16, 2026•Document ID: 11035560Service CampaignPOWER TRAIN
- Mfr Comm. #:
- 2026070002
- Date Added:
- August 3, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryOn certain Mercedes-Benz eSprinter vehicles, the drivetrain control unit software may not correspond to the current series production configuration. Therefore, it is possible that the energy saving function may not work correctly. An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles.
Associated Products (2)Associated Documents - June 2, 2026•Document ID: 11034404Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- 2026050008
- Date Added:
- July 2, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryOn certain Mercedes-Benz eSprinter vehicles, the software for the DC Box control unit does not correspond to the current series production configuration.
Associated Products (2)Associated Documents - May 18, 2026•Document ID: 11033166Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 2026050005
- Date Added:
- June 2, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Reverse Camera Software On certain Mercedes-Benz eSprinter vehicles, the control unit software for the reversing camera does not meet the current series production configuration. It is possible that after close-range or emergency braking the customer may no longer be able to move the vehicle because complete pressure reduction does not occur in the ESP, and the brake may therefore remain engaged. MBUSA is conducting a service campaign. Authorized Mercedes-Benz eSprinter dealers will update the reverse camera software on the affected vehicles.
Associated Products (2)Associated Documents - March 3, 2026•Document ID: 11030621Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47-70-N-080294
- Date Added:
- April 2, 2026
- Manufacturer:
- MERCEDES-BENZ
SummaryeSprinter model series 907: Intermittent no-start condition Complaint Intermittent no-start condition; partial restart without "Ready" status in display. Concern may be rectified after bus idle and/or circuit 30 deep reset. Cause As a result of inaccuracies in Battery Management System measurements, the BMS may record the following fault codes: P0ABD00 - Battery voltage sensor A in the hybrid/high-voltage battery module has a short circuit to positive. P0B171C - Battery voltage sensor B in the hybrid/high-voltage battery module has a short circuit to positive. The vol-tage value is outside the permissible range P181D12 - The reference voltage at output A has exceeded the limit value. There is a short circuit to positive Remedy Perform a software update of control unit G1/9 - battery management system (BMS) (BMS907)
Associated Products (2)Associated Documents - November 12, 2025•Document ID: 11026052Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI47.70-N-079913
- Date Added:
- December 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryVehicle not starting after DC charging Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High-voltage on board electrical system The following fault codes related to stuck contactor can be found in the High Voltage Control units : PTCU - N127 (Powertrain control unit) • P154900 - There is a warning due to overcurrent in the charging system of the high-voltage electric circuit. • P154A00 - There is a warning due to a detected crash event at standstill. • P154B00 - There is a warning due to a stuck contactor. DCB223 - N116/5 (Direct current charge connection unit) • P0E8929 - The input current of the on-board DC charging connection unit is too high. There is an invalid signal. • P2BC500 - The contact ''Positive terminal'' of the contactor in the on-board DC current charge-connection unit is jammed closed • P2BCC00 - The contact ''Negative terminal'' of the contactor in the on-board DC current charge-connection unit is jammed closed. Remedy • Check for a new software availability for DCCU (N24/6 - Direct Current Charge connection Unit). If a new software is available, update the software first. • Reset contactor fault through special procedure without password. ( N24/6 >> Special Procedure >> Resetting of contactor fault.)
Associated Products (2)Associated Documents - April 25, 2025•Document ID: 11017561Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI09.40-N-079144_4
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light with reduced power with fault codes P300A6D, P300974, P300DFB, or P300DE8 Complaint: The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is too low. Charge Air Cooler. • P300974 Component 'Boost pressure positioner' has a malfunction. The boost pressure is too low. • P300DFB Component 'Boost pressure positioner' has a malfunction. • P300DE8 Boost pressure control A has a malfunction after the cold start. Cause: The potential causes for these fault codes are: A. Leak or Blockage in the Intake or Charge Air System: This can prevent the proper flow of air, affecting the boost pressure. B. Insufficient Source Vacuum, Vacuum Leak, or Sticking/Weak Vacuum Component: These issues can prevent the boost pressure positioner from functioning correctly. C. Internal Malfunction of the Boost Pressure Positioner: The component itself may be faulty. D. Internal Defect with the Variable Turbine Geometry (VTG) System inside the Turbocharger: Issues within the turbo-charger can affect boost pressure control.
Associated Products (1)Associated Documents - April 21, 2025•Document ID: 11017563Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI09.41-N-079165_1
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryLow Coolant Warning, Potential Misfire, and Absence of External Coolant Leaks Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B: Component 'Temperature sensor downstream of charge air cooler' has an open circuit or short circuit to po- sitive. P25567B: Sensor 'Coolant level' has a malfunction. The fluid level is too low. Cause The potential causes for this topic are: A. A leak in the Coolant System, other than the Charge Air Cooler. B. An Internal leak of the Charge Air Cooler. C. An unapproved/aftermarket upfit or modification to the coolant system. Remedy A. A leak in the Coolant System, other than the Charge Air Cooler 1. Complete a coolant system pressure test: •Refer to WIS Doc AR20.00-D-1011TS - Check engine cooling system for leak tightness. •Use Tester Cap 210 589 00 91 and Pressure Pump 124 589 24 21 00. •Apply test pressure to the engine cooling system. Do not exceed the specified test pressure of 1.5 Bar to prevent da- mage to the engine cooling system. •Perform a visual check on the top and bottom of the engine compartment and in the vehicle interior. •If coolant loss or pressure loss is present, perform suitable repair measures depending on the vehicle equipment. •If NO signs of coolant loss are found but pressure loss is present, proceed to Step B.
Associated Products (1)Associated Documents - April 17, 2025•Document ID: 11017567Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-079157
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light with possible Adblue warning with fault code P20F409 or P202E84 Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side) has a malfunction. There is a signal below the permissible limit value. Cause The potential causes for these fault codes are: A. A leak in the Adblue System B. An internal fault with the Adblue Injection Valve #1 (Motor side) C. An air pocket forming in the Adblue Injection Valve #1 (Motor side) Adblue Injector Line Remedy --Prior To Production Date 08/01/2024-- A. A Leak in the Adblue System 1. Complete the Guided Tests for P20F409 or P202E84: •Perform a thorough inspection of the Adblue Tank, the Adblue Pump, the Adblue Line, and both Adblue Injectors for leaks. •Ensure the Adblue line is properly installed, securely fastened in all clips, and not in contact with the exhaust system. •Remove both Adblue Injection Valves and complete 2-3 pressure build-ups and inspect for Adblue leakage. •If a leak is identified, repair it and retest.
Associated Products (1)Associated Documents - February 27, 2025•Document ID: 11014722Service CampaignUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- V3EAUFLAD
- Date Added:
- March 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz eSprinter vans, has determined that a new NACS adapter informational label is required for the use of an approved Mercedes-Benz DC Fast Charging Adapter. An authorized Mercedes-Benz Sprinter dealer will affix the information label in the area of the charging socket.
Associated Products (1)Associated Documents - October 25, 2024•Document ID: 11009854Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI08.10-N-078545
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.
Associated Products (4)Associated Documents - October 10, 2024•Document ID: 11009855Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" present in engine control unit. Cause These faults can be set if: 1. A leakage upstream of the exhaust gas turbocharger causing a to high EGR rate. 2. Carbonized parts, e.g., the intake module, housing intermediate flange on high-pressure EGR valve (assembly of exhaust pressure sensor P3) or the intake ports also let through too little air. 3. The air filter has been highly soiled, incorrectly positioned or has a deformation.
Associated Products (1)Associated Documents - August 8, 2024•Document ID: 11007083Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-N-078161
- Date Added:
- September 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint • "Unable to calibrate battery, see Operator’s Manual." • "Calibrate battery to ensure max. range is achieved, start charging process up to 100%". Remedy: Standard calibration is necessary. • "Calibrate battery to ensure max. range is achieved, charging time extension: start XX min AC charging up to 100%". Remedy: Special calibration is necessary. • "Battery calibration necessary, start AC charging up to 100% for state of charge: max. 15%; outside temperature: min. 15 °C". Remedy: Special calibration is necessary. Cause The eSprinter 2.0 (model series 907) is equipped with a high-voltage battery with LFP (lithium iron phosphate) technology. This stands out in comparison to the NMC technology (lithium nickel manganese cobalt oxide) through its particularly long service life but it has to be calibrated regularly to achieve a precise SOC and range forecast. Ideally, along with the automatic calibration, a special calibration should also be conducted 2 times a year. Remedy Automatic/standard calibration of high-voltage battery Conducted automatically during every charging process up to 100% and it does not need to be triggered. Requirements for special and manual calibration: • The driver can wait for the calibration-related extended charging time to be completed. • The outside temperature is at least 15 °C. • The state of charge is less than 15%. • High-voltage battery charged up to 100%. • With automatic calibration the high-voltage battery has to be charged with AC. With manual calibration, DC charging is also an option. • Check if a departure time is preset that is reached before the end of the charging time (including charging time extension) and, where possible, deactivate it. • Check if the maximum state of charge is set to 100%. • Check if, during calibration, an electrical consumer was used or if the power supply was switched on. • Where possible, avoid any strong cooling of the vehicle or re-arrange the time of the calibration until the weather conditions are more favorable.
Associated Products (1)Associated Documents