Mazda CX-9 Service Bulletins (2022)
278 manufacturer communications on file.
- July 12, 2022•Document ID: 10217185Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; EQUIPMENT
- Mfr Comm. #:
- SA-045-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummaryThe purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Associated Products (7)Associated Documents - June 22, 2022•Document ID: 10215274Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (13)Associated Documents - June 10, 2022•Document ID: 10215244Service Bulletin/Repair InstructionsEQUIPMENT; UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SA-039-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about scratches on the instrument cluster lens.
Associated Products (13)Associated Documents - June 9, 2022•Document ID: 10215015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22c
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - June 7, 2022•Document ID: 10215238Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Mfr Comm. #:
- SA-038-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryService part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Associated Products (13)Associated Documents - May 24, 2022•Document ID: 10213185Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-004-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (12)Associated Documents - May 20, 2022•Document ID: 10213148Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-034-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Associated Products (9)Associated Documents - May 19, 2022•Document ID: 10213147Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-033-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (12)Associated Documents - May 12, 2022•Document ID: 10213125Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22b
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - May 9, 2022•Document ID: 10213207Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11026 or later).
Associated Products (4)Associated Documents - May 6, 2022•Document ID: 10213145Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged".
Associated Products (10)Associated Documents - May 6, 2022•Document ID: 10213140Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-019-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (9)Associated Documents - May 6, 2022•Document ID: 10213139Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS; LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - May 5, 2022•Document ID: 10213144Service Bulletin/Repair InstructionsTRAILER HITCHES
- Mfr Comm. #:
- SA-030-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may store DTC B1495:87 (LIN communication error) and cannot be cleared after accessory Trailer Hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installation.
Associated Products (2)Associated Documents - May 2, 2022•Document ID: 10213142Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
- Mfr Comm. #:
- SA-028-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger Symptom Troubleshooting
Associated Products (7)Associated Documents - April 27, 2022•Document ID: 10210887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-026-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryApple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - April 8, 2022•Document ID: 10210933Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 09-012-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (13)Associated Documents - April 6, 2022•Document ID: 10210879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQ).
Associated Products (9)Associated Documents - April 6, 2022•Document ID: 10210867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-018-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Associated Products (9)Associated Documents - April 5, 2022•Document ID: 10210902Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (13)Associated Documents