Mazda CX-9 Service Bulletins (2022)
278 manufacturer communications on file.
- October 17, 2022•Document ID: 10225724Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SA-008-22a
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (19)Associated Documents - October 12, 2022•Document ID: 10225763Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-067-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: - The windshield is dirty - The FSC lens is foggy - There is low visibility due to rain, fog or snow - It is at night and there is not enough light - There is direct or reflected sunlight on the FSC - There is problem with the FSC * There is a problem with the AUTOHOLD control function. * There is a problem with the electric parking brake (EPB).
Associated Products (15)Associated Documents - October 12, 2022•Document ID: 10225761Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-066-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] * B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] * No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. * In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). * In other cases this DTC might be found without a related customer concern. NOTE: In most cases, no dealer visit is necessary.
Associated Products (18)Associated Documents - October 10, 2022•Document ID: 10225730Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-019-22b
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - October 10, 2022•Document ID: 10225727Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22c
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " "
Associated Products (13)Associated Documents - October 6, 2022•Document ID: 10225747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-064-22
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
Associated Products (9)Associated Documents - October 4, 2022•Document ID: 10225720Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22f
- Date Added:
- November 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (13)Associated Documents - September 28, 2022•Document ID: 10222573Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-032-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (4)Associated Documents - September 28, 2022•Document ID: 10222572Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Associated Products (9)Associated Documents - September 28, 2022•Document ID: 10222569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-22a
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds. NOTE: - This modification is only to prevent the warning message displayed in the center display due to changes in the fluid level. Therefore, the brake warning light may be still momentarily illuminated in the instrument cluster when the fluid level fluctuates by vehicle movement. - If the brake system warning light still stays on, the brake fluid amount may be low. In that case, diagnose the vehicle according to the instructions on MGSS.
Associated Products (4)Associated Documents - September 8, 2022•Document ID: 10222553Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22e
- Date Added:
- October 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - August 25, 2022•Document ID: 10219229Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22d
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - August 25, 2022•Document ID: 10219228Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22b
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF - MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - August 22, 2022•Document ID: 10218735Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-032-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (4)Associated Documents - August 22, 2022•Document ID: 10218724Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 07-003-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about poor A/C performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air conditioner condenser deteriorating because the structure around the outlet pipe on the low-temperature side of the air conditioner condenser allows mud and salt water to adhere easily. There is no mass production change, but an improved condenser was designed as needed.
Associated Products (2)Associated Documents - August 17, 2022•Document ID: 10218733Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-030-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Associated Products (8)Associated Documents - August 11, 2022•Document ID: 10218768Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-004-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware of the CMU has been improved.
Associated Products (8)Associated Documents - August 1, 2022•Document ID: 10218719Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-050-22
- Date Added:
- September 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
Associated Products (9)Associated Documents - July 28, 2022•Document ID: 10217206Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11040 or later).
Associated Products (4)Associated Documents - July 18, 2022•Document ID: 10217209Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- Mfr Comm. #:
- 09-024-22
- Date Added:
- August 4, 2022
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Associated Products (8)Associated Documents