Land Rover Range Rover Complaints (2016)

79 consumer complaints on file.

#11670392June 30, 2025
SUSPENSION, VEHICLE SPEED CONTROL, STEERING
While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667933June 19, 2025
STEERING, SUSPENSION, UNKNOWN OR OTHER
The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662089May 20, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Land Rover Range Rover. The contact stated that upon reaching her driveway and driving at 10 MPH, the rear passenger’s side door suddenly opened independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Keyless Vehicle Latching System (KV Latch). The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661828May 19, 2025
STEERING, STRUCTURE
The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660722May 13, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The contact also stated that the vehicle became difficult to control. The vehicle was taken to the dealer, where it was diagnosed that the front suspension upper knuckle joint had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660431May 12, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656529April 24, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated while the vehicle was at the dealer for an air bag replacement, the contact was informed that the front passenger's side knuckle was fractured. The contact was informed that the front passenger's side knuckle needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652337April 2, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651120March 27, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647593March 11, 2025
SUSPENSION
The front steering knuckle on the passenger side broke causing the wheel to detach. There was loss of control of the car however I was in town and the speed was below 25 mph. Thankfully the vehicle was stopped before anyone was hurt. I had an independent service center examine the SUV and found the knuckle to be broken. The vehicle is available for inspection. There were no warning lights prior to the accident. The SUV is serviced during a yearly inspection per state requirements with the last appointment at Range Rover in December. There were no warnings to alert myself (owner) or the dealership when inspected on a regular basis. If the knuckle would have broken five minutes prior, I would have been in a serious car accident as I was traveling 65 mph on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646910March 7, 2025
SUSPENSION
My 2016 Range Rover has been identified in a recall for knuckle which may crack without warning leading to catastrophic failure of the vehicle which could result in injury or death of passengers. I learned of the recall in December of 2024 at which time I discontinued driving the vehicle and contacted Land Rover Rocklin to request replacement of the recalled parts. In acknowledgement of the fact that this vehicle is unsafe to drive until replacement parts can be installed, Land Rover Rocklin provided an Avis rental car. On March 5 I was notified that Land Rover Corporate might not agree to reimburse the dealer for rental expenses while I wait for the defective/recalled parts to be replaced so I was asked to trade in the rental car for a loaner vehicle from the dealership. I agreed to make this exchange. While en route to complete this vehicle exchange I was told by Land Rover Rocklin that I would need to return the rental vehicle to Avis and that they would not be providing me with a dealership loaner car per our original agreement. They further instructed me to collect and drive home my unrepaired, vehicle which had been established for the last two months it sat I their shop as "unsafe to drive." I refused this arrangement and told the dealer they needed to fulfill their agreement with me by providing me with a safe vehicle to drive while I wait for the repairs to be completed according to the recall. I contacted Land Rover Corporate to complain that my vehicle had been unavailable for nearly three months because it was deemed unsafe to drive and to complain that corporate is not taking care of its customers by providing reimbursement to dealers to ensure affected Range Rover owners have safe transportation until the recall repair work is completed. Land Rover stated they have no obligation to provide safe vehicles for affected owners and they are recommending owners drive their unrepaired vehicles despite catastrophic failure risk. Unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645555February 28, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving 35 MPH, after driving over a small bump in the roadway the contact briefly lost control of vehicle and lightly grazed the divider. The contact then became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to regain control of the vehicle and safely pull over to the shoulder of the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension upper knuckle joint. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644367February 23, 2025
ENGINE
While operating vehicle at 45 MPH, engine crankshaft seized and vehicle broke down in the middle of the roadway. This diesel engine was serviced routinely and oil changed with specified land rover oil per manufacturer specs. There is a class action lawsuit in UK over this motor for defective crankshaft issues.This is a 2016 RR TDV6 Gen 2 diesel motor with about 145K miles. There is a Range Rover service bulletin regarding defective crankshaft issues. The manufacturer declines to handle this as a defective manufacturer issue and will only offer a new motor at our cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637699January 22, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a thumping sound coming from underneath the vehicle on the front driver's side. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty suspension. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that parts were unavailable to repair the vehicle. In addition, the contact stated that the vehicle was not inspected by the dealer. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636657January 17, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My 2016 Range Rover has the symptoms (doors may appear to be closed but may be unlatched) that match NHTSA Campaign Number 20V387000. However, Jaguar Land Rover North America, LLC will not include my vehicle in this recall since my VIN falls outside the VIN range. As NHTSA Campaign Number 20V387000 states, "unlatched doors may open while the vehicle is in motion, increasing the risk of a crash." Because of this, any vehicle in the make/model/year affected by NHTSA Campaign Number 20V387000 should be addressed as it is a safety issue to have closed doors possibly open while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634281January 6, 2025
STEERING
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634163January 5, 2025
AIR BAGS, STEERING
Steering: linkages: knuckle: spindle: arm is cracking. Air bag has had issues and the light stays on.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11632907December 28, 2024
SUSPENSION
Upper control Knuckle cracks despite the vehicle never being Off-road. The part number is the same 9n3 part of a selective recall but JLR refuse to include some vin numbers like mine in the recall. This could result in lost of life. How can one part be at fault and at the center of a recall and the same part being deemed perfect or acceptable on the same vehicles with same year of manufacturing or assembly plan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618403October 7, 2024
SUSPENSION
Driving down the road all of a sudden, truck veers to the left. I regained control and pulled over. Found left front wheel leaning in. Upon inspection, found that spindle was broken where the ball joint meets the spindle. The metal develops a crack then separates without notice. Autoshop stated that this is Very common and has been recalled in other countries such as Canada and the UK for these vehicles. Why has this not been a forced recall in the US is beyond me. This is Very dangerous as I could have veered into incoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618334October 6, 2024
SUSPENSION
The steering knuckles on our 2016 Land Rover Range Rover cracked at the upper ball joint. This issue has been discovered in Canada as well as the UK. Land Rover has recalled vehicles in both Canada and the UK, but not the USA market. The recall in the UK is recall number R/2022/341 (7303). Land Rover wants over $3,000 just for the parts. I spent a lot of money and my time replacing these so my family was safe. Here is my video on the subject: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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