Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11633718January 2, 2025
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was taken to a local dealer and was repaired for excessive oil consumption. The contact stated that the vehicle was repaired at the local dealer under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost automotive power, and the engine seized. The vehicle was towed back to the same local dealer, but the vehicle was not repaired due to the maintenance records not being available. The vehicle was left at the local dealer for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633553January 1, 2025
ENGINE
Engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632875December 28, 2024
ENGINE
As I was driving in the fwy I hear noise and exit to check what was wrong. No lights or warning of what the issue might be. Turned off the car open the hood of the car and saw nothing wrong with it I turned it back on and the noise went away. About 2 week after I was exiting the fwy and the engine light turned on. Engine start making noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632676December 27, 2024
FIRERELATED
The contact owned a 2015 Kia Optima SX Turbo. The contact stated while stopped at a traffic light, smoke was emitting from under the hood and entered the vehicle through the A/C vents. The contact pulled over to the side and immediately exited the vehicle. The contact opened the hood and flames were visible. No warning lights were illuminated, and the temperature gauge was normal. The contact did not sustain any injuries. The contact pulled over in front of Robertson's Tire, the employees used a fire extinguisher to extinguish the fire and called the Fire department. No police report was filed. The vehicle was towed to the contact's residence. The manufacturer was notified of the fire and advised the contact to tow the vehicle to a KIA dealer. The vehicle was then towed to the dealer who inspected the vehicle, but the contact did not remember the cause of the fire. However, the dealer stated KIA was at fault. The manufacturer advised the contact that a field inspector would be sent to inspect the vehicle. The field inspector has inspected the vehicle. However, the contact was awaiting the results. The contact notified her insurance company and was waiting on KIA's decision. The failure mileage was 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11632148December 23, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, the engine stalled. The engine would decrease in engine RPMs. The vehicle was able to restart however the failure recurred. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed and the contact was provided manufacturer's recall number: PI1802A. The manufacturer was contacted and informed the caller the ECU Logic Upgrade should have been completed first before the engine could be repaired. The failure was recurring and the contact parked the vehicle to be not driven no longer as it was a safety concern. The failure mileage was 84,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631244December 17, 2024
STRUCTURE:BODY
The snow-white pearl paint is peeling off - this is a common problem, and the paint is flaking off - not adhering to the base material - seems like a factory defect. This will be a huge re-paint cost to be fixed, and it is just getting worse over time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630719December 14, 2024
ENGINE, ELECTRICAL SYSTEM
When I was driving my car had stopped driving, the engine light had popped up. I put a new battery, and starter on to see if that was the problem, but it wasn’t. I then took the car to battleground Kia in Greensboro, NC. They confirm that the engine had stopped working due to being locked up and it had a recall on it. First they said they can’t fix the engine without my registration and license, I turned that in then They said they will not fix the recall if I don’t have enough evidence of oil changes which I’ve handed over to them multiple times. I thought a recall was suppose to be fixed without hassle. My Kia advisor is Matt Cates. Email:[email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630047December 11, 2024
ENGINE
I was driving on the interstate, going 80mph in the passing lane passing a semi. (speed limit in SD) my car died. No noises, no warning lights NOTHING. Just lost ALL power. I was able to coast to the side of the road. I towed it to Kia to find out my engine seized. It IS part of a Class Action Lawsuit but they should be recalling these engines BEFORE they go out. Imagine if an unexperienced driver was driving and lost all power, or if it was icy, or someone was behind me? This is unacceptable these engines are failing and putting lives in danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629788December 9, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DURING COVID 19 PANDEMIC GRIEVIANCE DEPRESION HOMELESSNESS RACISM CRITICISM HATE CYBERBULLY ATTACK I LIVE IN MY 2015 KIA OPTIMA I HAD [XXX] I HAD TBONE ACCIDENT IAM NOT FAULT FOR I HAVE ALL STATE INSURANCE I NEVER GET HELPED COMPENSATED THEY CLOSED MY CLAIMS I HAD MULTPLE CITATIONS 13 IN EL CAJON 4 IN SAN DIEGO 4 3 HOLLYWOOD 1 RIVERSIDE THAT I WASNT AWARE OF AS I WENT TO DMV TO RENEW MY CAR REGISTRATION I WAS BILLED FOR $1522 PAID $2200 FOR RENEWAL THERES PEOPLE WHO CROSSED MY LIFE WHO DAMAGED MY VEHICLE IT WASNT DRIVEABLE FOR ONE YEAR PARKED AT [XXX] THEN APRIL 2022 THIEVES INTENDED TO STEAL MY PERSONAL BELONGINGS THEY BROKE MY WINDOW ALL MY PERSONAL ITEMS WAS GONE IT WAS TOWED BY AGENCY HAD TO PAY $1000 WITH BUSTED WINDOWS MISSING PERSONAL ITEMS DENT TBONE ACCIDENT I SUFFERED BURDEN PAIN DEPRESSION EMOTIONAL DISTRESS WHILE I WAS BEING MOCKED CRITICIZED UNLAWFULLY I HAD TRAUMA THERE IS NO RELIEF RECOVERY IT DIDNT STOP THERE AFTER I PICKED UP FROM ROAD ONE TOWING AGENCY I HAVE IT TOWED MOVED PARKED IN [XXX] THEN MY ENGINE SEIZED UP WONT START IGNITION THEN BROUGHT KIA KEARNY MESA SERVICE DEALERSHIP JAN 1, 2023 THEN IT GOTTEN WORST MORE REPAIRS REPLACEMENT PARTS WHEN I HAVE LIFETIME WARRANTY ON MY ENGINE THEY INSTALLED BAD ENGINE REPLACED DEFECTS ON IT I WAS [XXX] MULTPLE TIMES NO PEACE OF MIND UNTIL PRESENT DEC 09, 2024 ALL THE REPAIR ORDERS WASNT BEING DONE PROPERLY. THEY PUT DAMAGES ON ME I GOT STRANDED MULTIPLE TIMES IN HIGHWAY FREEWAY INTERSTATE SIDE STREETS FOR ALL ISSUES ENGINE PROBLEMS THAT HAPPENED TO ME I COULDNT GET RECOVERY JUSTICE THEN [XXX] I HAD TRAFFIC COLLISION ACCIDENT IAM NOTAT FAULT I WAS BEING INTEROGATED BY KEMPER INSURANCE INVESTIGATORS TRYING TO ACCESS MY VEHICLE IMFORMATION DATA WHEN THEIR CLIENT HIT MY CAR FROM BEHIND I WAS WITH MOTHER WE BOUGHT HAD WHIPLASHED BACKPAIN WENT STRAIGHT TO E.R UNTIL NOW THEY WONT GIVE ME PEACE OF MIND I SUFFERED THE WORST PAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11629792December 9, 2024
ENGINE
DURING COVID 19 PANDEMIC GRIEVIANCE DEPRESION HOMELESSNESS RACISM CRITICISM HATE CYBERBULLY ATTACK I LIVE IN MY 2015 KIA OPTIMA I HAD [XXX] I HAD TBONE ACCIDENT IAM NOT FAULT FOR I HAVE ALL STATE INSURANCE I NEVER GET HELPED COMPENSATED THEY CLOSED MY CLAIMS I HAD MULTPLE CITATIONS 13 IN EL CAJON 4 IN SAN DIEGO 4 3 HOLLYWOOD 1 RIVERSIDE THAT I WASNT AWARE OF AS I WENT TO DMV TO RENEW MY CAR REGISTRATION I WAS BILLED FOR $1522 PAID $2200 FOR RENEWAL THERES PEOPLE WHO CROSSED MY LIFE WHO DAMAGED MY VEHICLE IT WASNT DRIVEABLE FOR ONE YEAR PARKED AT [XXX] THEN APRIL 2022 THIEVES INTENDED TO STEAL MY PERSONAL BELONGINGS THEY BROKE MY WINDOW ALL MY PERSONAL ITEMS WAS GONE IT WAS TOWED BY AGENCY HAD TO PAY $1000 WITH BUSTED WINDOWS MISSING PERSONAL ITEMS DENT TBONE ACCIDENT I SUFFERED BURDEN PAIN DEPRESSION EMOTIONAL DISTRESS WHILE I WAS BEING MOCKED CRITICIZED UNLAWFULLY I HAD TRAUMA THERE IS NO RELIEF RECOVERY IT DIDNT STOP THERE AFTER I PICKED UP F DR OM ROAD ONE TOWING AGENCY I HAVE IT TOWED MOVED PARKED IN [XXX] THEN MY ENGINE SEIZED UP WONT START IGNITION THEN BROUGHT KIA KEARNY MESA SERVICE DEALERSHIP JAN 1, 2023 THEN IT GOTTEN WORST MORE REPAIRS REPLACEMENT PARTS WHEN I HAVE LIFETIME WARRANTY ON MY ENGINE THEY INSTALLED BAD ENGINE REPLACED DEFECTS ON IT I WAS [XXX] MULTPLE TIMES NO PEACE OF MIND UNTIL PRESENT DEC 09, 2024 ALL THE REPAIR ORDERS WASNT BEING DONE PROPERLY. THEY PUT DAMAGES ON ME I GOT STRANDED MULTIPLE TIMES IN HIGHWAY FREEWAY INTERSTATE SIDE STREETS FOR ALL ISSUES ENGINE PROBLEMS THAT HAPPENED TO ME I COULDNT GET RECOVERY JUSTICE THEN JULY 17 2024 I HAD TRAFFIC COLLISION ACCIDENT IAM NOTAT FAULT I WAS BEING INTEROGATED BY KEMPER INSURANCE INVESTIGATORS TRYING TO ACCESS MY VEHICLE IMFORMATION DATA WHEN THEIR CLIENT HIT MY CAR FROM BEHIND I WAS WITH MOTHER WE BOUGHT HAD WHIPLASHED BACKPAIN WENT STRAIGHT TO E.R UNTIL NOW THEY WONT GIVE ME PEACE OF MIND I SUFFERED THE WORST PAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627763November 27, 2024
ELECTRICAL SYSTEM, ENGINE
ENGINE KEEPS SHUTTING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626011November 18, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal knocking sound coming from under the hood before the engine seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was repaired for several oil leaks, timing chain, timing chain cover, and fuel gaskets failures. The vehicle was later towed to another local dealer, Visalia Kia (825 S Ben Maddox Way, Visalia, CA 93292); for a second opinion where the vehicle was diagnosed with a rod bearing failure and that the engine needed to be replaced. The vehicle was repaired under an engine warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 126,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624006November 7, 2024
VISIBILITY/WIPER
My 2015 Kia Optima has always had issues with the passenger side window getting stuck. Apparently there was a technical service bulletin, and recalls for the 2016 model but not 2015. My son was driving the vehicle the window got stuck and then shattered into 3 pieces. This is a HUGE safety issue and KIA does not want to take any accountability for this. A recall needs to be issued immediately to protect people from shattering glass!!!!! I did open up a case with KIA and so far NOTHING case#[XXX]. Meanwhile my car has been sitting at Beck and Masten Kia in Tomball waiting to be repaired. Why must we pay for this when I complained for months it was a problem and my warranty just expired!!!!!!!!!!!!!!!! This is NOT safe. Please issue recall and investigate immediately! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621206October 22, 2024
STRUCTURE:BODY
vehicle paint is peeling severely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621334October 22, 2024
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the air bag warning light illuminated. The contact stated that two independent mechanics were sent to the residence to diagnose the vehicle. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621144October 21, 2024
STRUCTURE:BODY
White pearl paint is chipping all around the car. At times big chucks of paint just flake off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620337October 17, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at 55 MPH, the vehicle started smoking independently from the front of the vehicle and the accelerator pedal went to the floorboard. The vehicle was restarted and the vehicle went into limp mode. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618426October 7, 2024
ELECTRICAL SYSTEM
The contact owned a 2015 Kia Optima. The contact stated while driving 40 MPH, he noticed an abnormal burning odor; however, the temperature gauge did not indicate that the vehicle was overheating. The contact stated that upon noticing that the burning odor was becoming stronger, the contact pulled to the side of the road and turned off the vehicle. The contact stated that while exiting the vehicle, he noticed flames coming out through the upper part of the hood, near the windshield. The contact opened the hood and noticed that there was fire under the hood. The contact stated that the fire expanded, and the vehicle significantly burned from the front end to the rear seats. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. The fire department advised the contact that the fire was caused by an electrical or mechanical failure. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11618263October 5, 2024
SERVICE BRAKES, ENGINE
Engine fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11616946September 27, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact also heard a loud knocking sound coming from under the hood. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima