Kia Optima Complaints (2016)

764 consumer complaints on file.

#11391127February 1, 2021
ENGINE, UNKNOWN OR OTHER
I STARTED HAVING PROBLEMS WITH THE OIL DISAPPEARING NOT LONG AFTER I GOT THE NEW CAR KIA OPTIMA YEAR ABOUT FEBRUARY 2017 I KEEP POURING EVERYDAY MORE AND MORE OIL AS I DRIVE BUT IT DISAPPEARS. ON OR ABOUT AUGUST 28,2020, I RECEIVED AN EMAIL FOR A KIA ENGINE CLASS ACTION SETTLEMENT FEDERAL COURT THAT ADVISES SUFFER FROM A DEFECT THAT CAN CAUSE ENGINE SEIZURE, STALLING ENGINE FAILURE AND FIRE ETC. AND THAT THE ENGINE CAN BE DANGEROUS KIA HAVE BEEN FOUND LIABLE FOR THESE CLAIMS. THEY SAID THEY GAVE ME EXTRA WARRANTY BUT IF IT CATCHES ON FIRE OR EXPLODES THEN THEY WOULD NOT HELP ME AND BY THEN IT IS TOO LATE!! I TOLD THEM THAT I AM SCARED SINCE I AM A GIRL AND KEEP ADDING OIL AND YOU NEVER KNOW WHAT THE ENGINE MACHINE MALFUNCTION CAN DO. I COULD CHECK THE OIL BEFORE GOING SOME WHERE BUT YOU NEVER KNOW WHEN THE OIL WILL ALL OF A SUDDEN DISAPPEAR COMPLETELY IT IS UNPREDICTABLE. I HAVE CALLED KIA MANUFACTURE PHONE AT 1-855-951-0807 AND THEY ARE GIVING ME THE ROUND AROUND I AM AFRAID TO DRIVE THE CAR THAT ONE DAY IT MAY DO SOMETHING AND CATCH ON FIRE. PLEASE I WOULD APPRECIATE ANOTHER CAR THAT WILL NOT CATCH ON FIRE AND BE DANGEROUS. SEE ATTACHED KIA ENGINE SETTLEMENT CLASS ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390207January 27, 2021
STRUCTURE:BODY
I BOUGHT MY 2016 PEARL WHITE KIA OPTIMA IN MAY OF 2016. RECENTLY, I NOTICED THE PAINT CHIPPING AND PEELING OFF MY HOOD. IT STARTED OUT THE SIZE OF A PEA BUT NOW IS BIGGER THAN A QUARTER AND CONTINUES TO GET BIGGER BY THE DAY. I NOW HAVE ANOTHER SPOT THAT IS CHIPPING ON THE HOOD DUE FROM HEAVY RAIN THIS PAST WEEK. THE PAINT IS ALSO PEELING OR CHIPPING ON THE ROOF RIGHT ABOVE WHERE THE FRONT WINDSHIELD MEETS. I EXPECT NICKS AND CHIPS FROM DEBRIS WHEN HIT WHILE DRIVING OR PARKED, BUT NOT PAINT PEELING OFF AND CHIPPING WHILE IT SITS IN MY DRIVEWAY WITH NO THREAT OF DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388348January 15, 2021
ENGINE
BURNING OIL AND ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387430January 10, 2021
UNKNOWN OR OTHER
I WAS JUST GETTING ON TO THE HIGHWAY AND MY SUNROOF EXPLODED! IT TOOK ME A SECOND TO REALIZE THATS WHAT HAD HAPPENED IT SOUNDED LIKE A VERY LOUD POP OR GUN SHOT ALMOST I PULLED OVER AND SEEN MY ENTIRE SUNROOF HAD EXPLODED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387342January 9, 2021
VISIBILITY/WIPER
WHILE DRIVING ABOUT THIRTY MILES PER HOUR IN TRAFFIC I HEARD A BANG AND MY SUNROOF EXPLODED. THANKFULLY THE SUN SHADE WAS CLOSED OR SHARDS OF GLASS WOULD HAVE HIT ME. THE CAR BEHIND ME SWERVED PROBABLY TO AVOID THE GLASS. IT WAS SCARY AND I INITIALLY THOUGHT AN ACCIDENT HAD OCCURRED. THE MANUFACTURER NEEDS TO FIGURE OUT HOW THIS HAPPENED AND CHANGE THE DESIGN TO PREVENT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386849January 6, 2021
STRUCTURE:BODY
WHEN I TOOK MY VEHICLE INTO THE CAR WASH, AS SOON AS I PULLED IN, I HEARD A SOUND THAT DIDN'T SOUND THE BEST. ONCE I GOT TO THE END OF IT, WHEN THE AIR WAS BLOWING OFF MY CAR, I SAW SOMETHING FLY OFF MY CAR. THIS WAS MY MANUFACTURE FIN SHARK ANTENNA THAT HAD SOME HOW BROKE OFF. UPON FURTHER RESEARCH, I HAVE DISCOVER THIS COMMON OCCURRENCE WITHIN THIS VEHICLE. BOTH, MOST COMMONLY WHILE IN CAR WASHES AND WHILE DRIVING. SO, IT THIS COULD POSSIBLY BE INSPECTED AND RECALLED, THAT WOULD BE GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385158December 27, 2020
ENGINE, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
MID SEPTEMBER, 2020, I BEGAN TO NOTICE THAT MY HEADLIGHTS WOULD TURN OFF AS I WAS DRIVING. THEY WOULD CUT OFF FOR NO MORE THAN 15 SECONDS AND TURN BACK ON. I DIDN'T THINK ANYTHING OF IT, UNTIL I STARTED HAVING ISSUES WITH OTHER COMPONENTS OF MY 2016 KIA OPTIMA. ON 11/30/2020 I WAS DRIVING AT 30MPH THROUGH A RESIDENTIAL AREA. AS I WAS APPROACHING A STOP SIGN, MY ENGINE LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR BEGAN TO JUMP AND HESITATE. NO MATTER HOW FAR DOWN I PUSHED THE GAS, THE CARE WAS JUMPING/SHAKING AND WOLD NOT ACCELERATE OVER 20MPH. I PULLED INTO AN AUTOZONE WHERE THEY RAN A DIAGNOSTIC TEST ON THE VEHICLE. ERROR CODE P1326 (KNOCK SENSOR) CAME UP. THE NEXT MORNING, I CALLED COASTAL KIA OF WILMINGTON IN NORTH CAROLINA AND EXPLAINED TO THEM WHAT HAD HAPPENED. THEY SENT AN EMPLOYEE TO PICK UP MY VEHICLE (12/01/2020). THEY INSPECTED MY VEHICLE AND INFORMED ME THAT THE PROTOCOL WAS TO PERFORM A BEARING CLEARANCE TEST AND ECU UPGRADE. I PICKED UP MY CAR ON 12/02/2020. A WEEK LATER, I CALLED THE DEALERSHIP AGAIN AND INFORMED THEM THAT ALTHOUGH MY ENGINE LIGHT HAD NOT COME BACK ON, THE ACCELERATION ISSUE WAS STILL OCCURRING. I ASKED IF THEY WOULD LOOK AT THE CAR AGAIN, TO WHICH THEY SAID NO, THAT THEY CANNOT TAKE A FURTHER LOOK AT IT UNTIL THE ENGINE LIGHT CAME BACK ON. ON 12/20/2020 I WAS DRIVING 40MPH WHEN MY CAR BEGAN TO STUTTER UNCONTROLLABLY. THE FOLLOWING MORNING I CALLED KIA AGAIN TO INFORM THEM WHAT HAD HAPPENED, AND THEY AGREED TO TAKE A LOOK AT IT. ON 12/22/2020 THEY CALLED ME AND SAID THAT MY CAR WAS BURNING OIL AND SMOKING EXCESSIVELY. THEY OPENED A TECH CASE WITH KIA AND INFORMED ME THAT THEY COULD NOT DO ANYTHING TO THE CAR UNTIL THEY HEARD BACK FROM THEM. ON 12/23/2020 THEY CALLED ME AGAIN TO TELL ME THAT THE ISSUE WAS NOT COVERED UNDER A RECALL, AND THAT MY NEXT STEP WOULD BE TO REPLACE MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382983December 11, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY OIL PRESSURE LIGHT CONTINUES TO TURN ON AND OFF EVEN AFTER REPLACED PARTS! BURNING AT LEAST 2 QUARTS OF OIL PER WEEK! BRAKE LIGHTS STOP WORKING IF HEADLIGHTS ARE ON! HAD TO START USING SUPER TO ELIMINATE A RATTLE WHILE ACCELERATING UPHILL! ENGINE SHAKES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378345December 7, 2020
TIRES
MY SON HAD A BLOW OUT OF HIS COOPER CS5 ULTRA TOURING TIRE. 2 WEEKS LATER HE FINDS A BUBBLE IN HIS OTHER COOPER CS5 TIRE. BOTH TIRES HAVE ONLY BEEN ON HIS CAR FOR ABOUT 6 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377614December 3, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE STARTED STALLING WHEN ACCELERATING TWO DAYS AGO. MY RPM'S JUMP WHEN SHIFTING GEARS AND IT STALLS AND JERKS WHEN TAKING OFF FROM A COMPLETE STOP. I TOOK IT TO ADVANCED AUTO PARTS AND THE CODE "P1326" SHOWED ON THEIR CODE READER. KNOCK SCENSOR IS UNDER THE CODE AND I'VE READ WHERE MULTIPLE PEOPLE WITH THIS MAKE AND MODEL OF CAR HAVE HAD THE SAME ISSUE AND HAD THEIR WHOLE MOTOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377548December 2, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SHUT-OFF WITHOUT WARNING. THE HEADLIGHT SWITCH WAS MANUALLY SHIFTED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO KINGS KIA (9600 KINGS AUTO MALL ROAD, CINCINNATI, OH 45249, (513) 677-6700) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC CHECKED THE HEADLIGHT SWITCH BUT FOUND NO ISSUES. THE CONTACT WAS INFORMED TO NOTIFY THE DEALER WHENEVER THE FAILURE RECURS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374179November 11, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
VEHICLE WAS IN MOTION, DRIVING STRAIGHT IN LEFT LANE ON A CITY STREET IN EASTBOUND DIRECTION. ON ITS OWN, THE CAR STARTED TO ACCELERATE WHILE TURNING TOWARDS THE LEFT SIMULTANEOUSLY. DRIVER WAS DRIVING ABOUT 40 MPH AND BASED ON AIR BAG MODULE, CAR SPED UP TO 55 MPH. THE STEERING WHEEL AND THE BRAKE SEEMED TO BE LOCKED OR STUCK BECAUSE NEITHER COMPONENT WORKED WHILE THIS MALFUNCTION OCCURRED. DRIVER TRIED TO PRESS THE BRAKE TO SLOW THE CAR DOWN, BUT BRAKE WOULD NOT PRESS DOWN. ALSO TRIED TO TURN STEERING WHEEL TO AVOID ONCOMING WESTBOUND TRAFFIC, BUT STEERING WHEEL DID NOT WORK EITHER. DRIVER HAD ABSOLUTELY NO CONTROL OF VEHICLE. THE CAR ACCELERATED AND VEERED LEFT FOR ABOUT A QUARTER OF A MILE UNTIL IT FINALLY HIT A CURB, THEN FRONT PASSENGER SIDE WHEEL, ROTOR, AND SUSPENSION BROKE. IT SEEMED AS IF CAR WAS STILL TRYING TO ACCELERATE AFTER IT HIT THE CURB BECAUSE THERE ARE SKID MARKS FROM THE TIRES AFTER IMPACT. WHEN THE CAR STOPPED, THE STEERING WHEEL AND THE BRAKE PEDAL WERE NO LONGER STUCK. THE STEERING WHEEL ROTATED PROPERLY AND BRAKE PEDAL PRESSED DOWN WITH EASE. BECAUSE OF BROKEN WHEEL, CAR WAS NOT OPERABLE AFTERWARD AND WAS TOWED TO COLLISION CENTER. COMPLAINT WAS FILED WITH KIA CONSUMER AFFAIRS AND INSPECTION COMPLETED, BUT THEY SAID THEY DID NOT FIND ANY ERRORS WITH THE CAR ELECTRICAL SYSTEM OR ANY OTHER ERRORS. THE AIR BAG MODULE REPORT COINCIDES WITH THE MALFUNCTION CLAIM THAT I FILED WITH KIA ON THE DAY OF THE INCIDENT, BUT KIA STATED THERE WEREN'T ANY ERROR CODES IN THE REPORT. AFTER REPAIRS AND INSPECTION WERE COMPLETED, I TRADED-IN THE VEHICLE OUT OF FEAR THAT THIS MALFUNCTION MAY HAPPEN AGAIN. SINCE AN ISSUE WASN'T FOUND WITH THE CAR, THAT MEANS THE ISSUE WASN'T FIXED AND I DIDN'T WANT TO OWN A MALFUNCTIONING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373686November 8, 2020
STRUCTURE:BODY
REAR DRIVERS SIDE DOOR HANDLE FELL OFF, LOOKING ON THE INTERNET THIS SEEMS TO BE A HUGE PROBLEM WITH THIS 2016 KIA OPTIMA AND VEHICLES. THIS IS A SAFETY ISSUE AND NEEDS TO BE DEALT WITH. THE PART IS MADE WITH CHEAP PLASTIC. YOU CAN TELL IT IS MADE TO FAIL. I WAS JUST GOING TO LOAD GROCERIES BACK SEAT WHEN HANDLE FELL OFF. NOW CAN NOT USE THAT DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372663November 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY AIRBAG LIGHT WAS FLASHING NOW IT STAYS ON PERMANENTLY. GOT AN INSPECTION AND FAILED BECAUSE OF THE AIRBAG LIGHT. THEY CAN NOT GET THE SPECIFICS OF WHY THE LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372648November 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT PARKING LOT, WHEN SHE NOTICED THAT THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFFREY KIA LOCATED AT 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061 AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED THE OIL TO BE TOPPED OFF. THE CONTACT STATED OIL WAS ADDED TO THE ENGINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING HOWEVER, SOON AFTER THE VEHICLE STALLED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE REMAINED AT HER MOTHER'S RESIDENCE. THE DEALER WAS CONTACTED AND ARRANGEMENTS WERE MADE TO HAVE THE VEHICLE TOWED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367046October 29, 2020
ENGINE
PULLED UP TO RED LIGHT AND ENGINE LIGHT CAME ON, THEN SCREEN SHOWED ENGINE CONTROL FAILURE, AND LOST POWER. PULLED IN PARKING LOT , CALLED ROADSIDE ASSISTANCE . CAR WAS TOWED TO DEALERSHIP AN HOUR AWAY, THEY RESET THE COMPUTER SAID IT NEEDED AN UPGRADE AND I PICKED IT UP THREE DAYS LATER. HAD IT HOME THREE DAYS AND SAMETHING AGAIN, CAR TOWED BACK TO DEALERSHIP AND THEY AGAIN RESET COMPUTER AND SAID NOTHING ELSE THEY COULD DO TILL THE CAR EITHER BLEW UP (WHICH THEY KNOW ABOUT THESE FAULTY MOTORS)MOTOR SEIZED OR CAUGHT FIRE. NOW I HAVE A $47,000 CAR SITTING IN MY GARAGE THAT I'M AFRAID TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366274October 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
CAR LOST ACCELERATION WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365376October 20, 2020
UNKNOWN OR OTHER
WHEN CAR COMES TO A STOP IT SHAKES AND IT FEELS LIKE YOUR DRIVING OVER UNEVEN PAVEMENT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365157October 19, 2020
ELECTRICAL SYSTEM
ALL 4 OF MY WINDOWS WILL NOT GO UP OR DOWN. THIS HAPPENED WITHIN WEEKS OF EACH OTHER. THERE IS NO CHEAP SOLUTION. KIA WANTS $150 DEPOSIT AND I WAS QUOTED $225 PER WINDOW. THIS IS INSANE. I AM DRIVING A CAR WHERE THE WINDOWS ARE ALL WEDGED UP WHICH IS A SAFETY HAZARD. I AM NOT THE ONLY ONE WITH THIS PROBLEM. ARE THERE ANY RECALLS FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363314October 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
IT BEGAN WHEN WE WOULD TRY TO START THE CAR IT SEEMED TO HAVE BATTERY ISSUES AND HAVE TROUBLE STARTING, AND FINALLY THE BATTERY DID DRAIN BUT ISN'T HOLDING CHARGE BUT TOOK IT IN TO GET CHECKED AND BATTERY IS FINE. THE HEADLIGHTS WILL RANDOMLY SHUT OFF WHILE DRIVING AT NIGHT LIKE IF THE SENSOR WERE IN THE DAY TIME. NOW THE ENGINE LIGHT HAS CAME ON WHILE DRIVING IT AND WHEN YOU HIT THE GAS IT JERKS THE CAR AFTER 20 MPH. THIS HAPPENS ON AND OFF WHERE IT WILL BE FINE THEN SUDDENLY START DOING IT ALL OVER AGAIN EVERYTHING ALSO HAPPENS IN DIFFERENT OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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