Kia Optima Complaints (2016)

764 consumer complaints on file.

#11472764July 7, 2022
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
The contact’s son owns a 2016 Kia Optima. The contact stated while the vehicle was being driven approximately 15 MPH, the vehicle inadvertently stalled. The contact was not aware of any warning lights being illuminated. The driver was able to steer the vehicle safely to the side of the roadway. The vehicle was towed to the residence and then to the dealer. The dealer diagnosed the vehicle with knock sensor detection system (KSDS) failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472808July 7, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she had been adding oil in the vehicle every 1,000 miles. The vehicle was taken to the dealer who performed an oil consumption test and diagnosed that the vehicle was burning an excessive amount of oil. The contact stated while driving 55 -65 MPH, the vehicle went into safe mode and decelerated to 25-35 MPH. The oil pressure warning light was illuminated. The accelerator pedal was depressed and the vehicle failed to respond and failed to exceed 35 MPH. The contact stated that the failure persisted. The check engine warning light was illuminated. Additionally, the contact stated that there was black smoke coming from the tail pipe. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not cover the repair of the vehicle due to the mileage. The vehicle was not repaired. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472636July 6, 2022
STRUCTURE:BODY
The trunk latch stopped working won’t lock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472366July 5, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken for diagnostic testing and the contact was informed that the knock sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted but was unable to schedule an appointment to repair the vehicle. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to NHTSA. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471930July 1, 2022
ENGINE
Excessive oil consumption shaking of vehicle oil light not turning on. Vehicle shutting off not starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471121June 27, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
All 4 windows in my car has dropped down and won't go back up. Have to put a car cover over it to keep it from raining in it or to keep anything else out of it. I rarely rolled my windows down in this car every since I have purchased it and all of a sudden all the windows just drops down. This is a defect on the company part and not mine and i want to find out why I never received a recall letter to this effect for I have seen and read that there were cars recalled for the same problem that I am having with mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471063June 26, 2022
ENGINE
Car is at Kia dealership waiting from an approved from Kia manufacturer due to car having issues with oil in radiator and reservoir coolant, engine damage, car mileage is 91567 Location kia downtown Car unsafe to drive? I have complained to kia so many times and it looks like my records disappeared from ever getting to NHTSA or the manufacturer due to save money or not trying to fix the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470677June 23, 2022
ENGINE
We have had numerous problems with the engine. There was a recall on these engines for 2011 - 2014 models. The problems have not been corrected. We've now been told we need a new engine. Do we have any recourse/relief since KIA continues to sell cars with engine problems? What can be done?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469909June 18, 2022
STRUCTURE:BODY
The paint is peeling or delaminating from the car. It is happening in many places. The paint is Snow White Pearl. The car now has about 110,000 miles. The paint warranted for only for 36 months. But it is obvious that this is a quality issue and latent defect. The paint shop says he has seen this a lot with Kias. The paint is not sticking to the primer. I keep hoping there will be a recall on the paint. Even the dealer says it is a problem but Kia corp will not pay to fix the cars with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469047June 13, 2022
ENGINE
On May 30 2022 this incident happened. I have 160,000 miles on my 2016 Kia Optima Hybrid and was running just fine in the morning and later in the day motor seized up with no warning no lights from the dash. I heard while driving a quick squeal and puff of smoke from the belt breaking it was done. I was able to drive under the Electric motor side back to my house. I did not look under the hood until the next day and that is when I found the belt was broken. I did not know the motor has seized up until the dealership informed me and was told this motor is now discontinued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468462June 9, 2022
ENGINE
I purchased a used 2016 Kia Optima EX (89,000 miles) from a dealership in NC on March 12, 2022. On April 11, 2022, the car had to be towed to a Kia dealership due to misfiring. It turned out the sparkplugs needed to be replaced. The Kia dealership refused to cover any costs but the dealership I purchased the car from covered the bill. It was later confirmed that the oil was spilling into the sparkplugs. The car is burning/using oil at a rapid rate. I can confirm there are no leaks noticed under the car. I was told by a local mechanic as well as a service representative from Fred Anderson Kia of Raleigh that this is a known issue. The only way to fully fix this issue is to replace the engine but because the car is no longer under warranty, I'll need to pay to have a new engine installed in a car that I've had less than 3-months. I feel like this is a manufacturer's issue and should be considered a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467853June 6, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the engine seized and the vehicle lost motive power. The contact stated that the power steering, brakes, and accelerator pedal became inoperable. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed or repaired. The contact stated that the vehicle was included in a warranty repair however, parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,798. The consumer stated the vehicle was repaired at the owners expense but remains unsafe. Also, the consumer stated she was guaranteed reimbursement by Kia over 7 months ago, and consistently trying to recoup the cost of the repairs, but to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465850May 23, 2022
ELECTRICAL SYSTEM, ENGINE
Car was stolen off of the street. No alarm went off, keys were with my person. Back window was busted on the ground and all that was left. From video evidence, we can see that all it takes to steal a Kia is a screwdriver and a usb cord. Kia’s stolen are driven recklessly and harmfully to pedestrians (see #kiaboyz on tik tok or instagram). Problem has NOT been acknowledged by Kia or Hyundai. Insurance providers are aware of the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465283May 19, 2022
ENGINE
Car has been burning an excessive amount of oil, first reported by my oil tech. Took to the dealership and they requested an oil consumption test, which I had to pay for. This is at 85000 miles. Drove for a little over a 1000 miles and returned it for a second round, the dealership said it had used a considerable amount of oil and would be escalated directly to the manufacturer. It has no leaks, smokes considerably, and hesitant upon acceleration. We will see where it goes from here, have been told that this is common in these vehicles. No oil light or check engine light ever came on. Just glad it didn’t lock up or blow up with my family in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465225May 18, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle experienced excessive oil consumption. The contact indicated that on several occasions the engine oil light was displayed even though the engine oil had recently been changed. After taking the vehicle to an independent mechanic, the contact was informed that the engine oil levels were extremely low and additional oil was needed. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462891April 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Four times in less than one year, car stutters, or stalls completely, check engine light flashes, and I have to maneuver to highway shoulder or slow lane to get towed. Very unsafe. Kia keeps it for a week , forces a software update repeatedly, sends me on my way and a few months later the sane thing again. Error codes always indicate engine knock amongst other things/an issue they know is theirs but “have to exhaust all options before they will approve replacement” according to service mgr. I have a car that I don’t feel safe driving because I drive alone and can’t trust it to get home home so I end up in the highway at 4am every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462612April 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There is a known issue with this motor burning oil in the engine at an excessive rate. This caused my car to shut down on the California freeway from 65 mph. Warranty wont cover, dealership says its a manufacturer issue that is known and the manufacturer isn't replacing the problem engines. This is a life safety matter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461314April 19, 2022
ENGINE
Oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460512April 12, 2022
ENGINE
Got an oil change bout a month ago. 2 weeks ago my oil light started flickering. Miles on vehicle is 119842 next oil change due at 122,000 miles.just 2 days ago as i was coming to a stop at a stop sign my check engine light came on and my oil light came on and stayed on and car shut off. Car comes on but no longer starts. At the kia dealership now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460427April 11, 2022
SEATS:FRONT ASSEMBLY:RECLINER
The contact owns a 2016 Kia Optima. The contact stated while driving 45 MPH, the driver's side seat would inadvertently lower without driver input. The contact stated that the failure recurred several times. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 50,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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