Kia Optima Complaints (2014)

622 consumer complaints on file.

#11180466February 16, 2019
EXTERIOR LIGHTING
MY HEAD LIGHTS KEEPS GOING OUT DUE TO THE LOOSE SOCKET/ POCKET IT SETS IN. FRUSTRATING..I'VE ALREADY HAD LEFT SIDE REPLACED.. RIGHT SIDE NEEDS REPLACED..IT'S THE DIM LIGHTS ONLY..PLEASE INFORM ME IF THERE IS OR WAS A RECALL...YOU CAN TURN IT AND IT COMES IN BUT WHILE DRIVING 7 MILES IT GOES OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179781February 13, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
2014 KIA OPTIMA HYBRID COMPLETELY SHUT DOWN WHILE DECELERATING FOR A TRAFFIC LIGHT. THE CAR DISPLAYED A FAULT ON THE SCREEN AS A "POSSIBLE BATTERY MANAGEMENT SYSTEM FAILURE." WHEN THE CAR SHUT DOWN. HAD LOSS OF STEERING CONTROL (ELECTRICAL/OPTICAL STEERING). HAD TO SLOW TO STOP, PLACE TRANSMISSION SELECTOR IN PARK BEFORE THE CAR WOULD ALLOW RESTART. ENGINE WARNING LIGHT STAYED ON FOR 3 HOURS THEN EXTINGUISHED BY ITSELF. BMS WAS UPDATED AT COST TO CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179851February 13, 2019
ENGINE
MY BOYFRIEND AND I TOOK A TRIP ON A SUNDAY AFTERNOON ABOUT 35 MINUTES FROM HOME. WE STOPPED JUST OFF THE HIGHWAY FOR LUNCH AND AS WE EXISTED THE PARKING LOT WE NOTICED A KNOCKING NOISE. WE CONTINUED DRIVING BUT THE KNOCKING WAS WORSENING. WE PULLED OFF THE HIGHWAY BECAUSE THE BEARINGS BEGAN TO MAKE A NOISE AND THE CAR SPUTTERED AS WE REACHED THE EXIT. WE BARELY MADE IT TO A GAS STATION WHERE WE PARKED THE CAR AND CALLED A TOW TRUCK. TWO DAYS LATER WE TRIED TO START THE CAR AND THE ENGINE HAS LOCKED UP. I'VE CONTACTED KIA SUPPORT AND THEY HAVE NOT RESPONDED, I'VE ALSO CONTACTED THE DEALERSHIP WITH THE SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174551February 5, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS AND AS SOON AS THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) WHERE THE CONTACT WAS INFORMED THAT THE NOISE WAS COMING FROM A LOOSE LICENSE PLATE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173228January 31, 2019
AIR BAGS
I'M HAVING A PROBLEM WITH MY AIRBAG LIGHT STAYING ON. MY VEHICLE HAS NOT BEEN IN A MAJOR ACCIDENT THAT CAUSED THE AIRBAG TO DEPLOY. I CALLED KIA TO REPAIR IT BECAUSE I'M STILL UNDER WARRANTY BUT THEY TOLD ME I WOULD BE RESPONSIBLE FOR GETTING THE PROBLEM REPAIRED. I THOUGHT IF IT HAD ANYTHING TO DO WITH AIRBAGS THAT WOULD BE THE RESPONSIBILITY OF THE THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173074January 30, 2019
ENGINE
ON THE MORNING OF 10/10/18. MY DAUGHTER WAS DRIVING TO WORK ON A CLEAR, STRAIT, HIGHWAY ROAD AT ABOUT 45 MPH. SHE HEARD A NOISE THEN LOST ALL POWER TO THE CAR. SHE COASTED TO THE SIDE. IMMEDIATELY AFTER LOOSING POWER, THE WHEEL LOCKED ON HER. ON THE GROUND WAS TONS OF FLUIDS. A WRECKER WAS CALLED. I TOOK IT TO MY MECHANIC AND HIS WORDS WERE "THE BARRING WENT THROUGH THE MOTOR." I HAD TO FIND ANOTHER MOTOR TO PUT IN MY CAR. THE PICTURES WILL SHOW THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171774January 24, 2019
ENGINE
THERE IS A RECALL ON OUR 2014 OPTIMA ON THE ENGINES. WE DID THE INITIAL RECALL CHECK WITH OUR DEALERSHIP TO SEE IF THERE WAS ANY DEBRIS IN OUR ENGINE; AS IT PASSED ACCORDING TO THEM. THEN DEC 2018 WE GOT AN OIL CHANGE AND OUR DEALERSHIP DID AN UPGRADE RECOMMENDED BY KIA...OUR ENGINE SHOWED FAILURE..CODED THE CODE THAT INDICATED A NEW ENGINE WAS REQUIRED. KIA FORCED OUR DEALERSHIP TO PUT A HARNESS ON THE SYSTEM. OUR ENGINE FAILED AGAIN JAN 23, 2019..STILL NO ENGINE. KIA IS NOT APPROVING A NEW ENGINE YET...STILL WORKING OUT THE ISSUES. CAR LOSES ALL POWER....IN STALE MODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170617January 17, 2019
EXTERIOR LIGHTING
MY TAILS LIGHTS GO OUT FOR NO RESULTS I WAS STOPPED BY ATL. POLICE GOT A TICKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170476January 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN
DRIVING NORMALLY, HCU ERROR POPPED UP ON NAV DISPLAY AS WELL AS DRIVERS DISPLAY. TOLD TO PULL OVER IMMEDIATELY AND TURN OFF ENGINE. I WAS TRAVELING ON ONCE HE INTERSTATE, BY THE TIME I GOT INTO THE EMERGENCY LANE THE CAR COMPLETELY LOST ALL POWER. TURNED ON EMERGENCY HAZARD LIGHTS AND AFTER 5 MINUTES THE CAR WAS COMPLETELY DEAD. CALLED A TOW TRUCK AND BROUGHT IT TO ROCK RIVER KIA IN ROCKDOED, IL. LATER WAS TOLD THAT THE ENGINE HAD SEIZED AND THE HYBRID BATTERY WAS NO LONGER HOLDING A CHARGE. ESTIMATED 14,000 REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170084January 15, 2019
ENGINE
WHILE DRIVING THE KIA ON THE HIGHWAY AFTER GETTING REPAIRED FOR CRACKING THE TRANSMISSION DUE TO RUNNING OVER A MEDIAN THE CAR ENGINE SEIZED WHILE IN FULL MOTION ON THE HIGHWAY. GOING 65MPH ENGINE STOPPED AND CAR CAME TO A STOP AFTER DRIVING 5 MILES FROM THE SHOP. I CALLED THE ROADSIDE ASSISTANCE TO COME TOW THE CAR. THEY TOOK IT TO THE NEAREST KIA DEALERSHIP WHICH I HAD CALLED AND EXPLAINED I WAS ABOUT TO TAKE THE CAR INTO BE CHECKED OUT FOR THE RECALL NOTICE I HAD RECEIVED. THE SHOP HAD TOLD ME IT COULD HAVE BEEN THE TIMING CHAIN BUT WHEN I WAS ON THE PHONE WITH THE MAN IN THE KIA DEALERSHIP HE STATED THAT A PIECE OF CAME OFF IN THE OIL PAN AND WENT INTO THE ENGINE. WHEN I ASKED HIM IF THIS HAD SOMETHING TO DO WITH THE RECALL HE STATED NO. I DON'T KNOW I THINK IT HAD TO HAVE HAD SOMETHING TO DO WITH THE RECALL HOW ELSE WOULD THERE BE ANYTHING IN THE OIL PAN OR COME LOOSE IN THE ENGINE LIKE THAT. MY CAR HAS BEEN TOTALED OUT I NO LONGER HAVE A VEHICLE TO DRIVE. THERE'S NO WAY THAT RUNNING OVER A CURB COULD MAKE THE ENGINE COMPLETELY SEIZED UP. PLUS I HAD DRIVEN THE CAR A WEEK BEFORE, IT HAD DROVE JUST FINE, A LITTLE ROUGH HOWEVER WAS STILL LEAKING TRANSMISSION FLUID FOR THE NEW TRANSMISSION SO I SENT IT BACK TO THE SHOP. NOW THE SECOND TIME I GET IT FROM THE SHOP THAT'S WHEN IT BREAKS DOWN ON THE SIDE OF THE ROAD DO TO A SEIZING ENGINE. SURE MAKES ME QUESTION IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170011January 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND STOPPED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT ALSO HEARD A LOUD RATTLING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO RIVERSIDE KIA (8100 AUTO DR, RIVERSIDE, CA 92504, (951) 509-1000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED PER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS STILL WAITING TO HEAR BACK. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165223January 4, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR STALLED RESULTING IN A COLLISION WITH A TELEPHONE POLE. I HAD JUST MADE A TURN & THE CAR WENT DEAD. STEERING AND BRAKES LOCKED UP. NOW MY CAR IS COMPLETELY TOTALED NOT TO MENTION THE AIRBAGS NEVER DEPLOYED. MY FIANC WAS EJECTED FROM THE VEHICLE RESULTING IN A FRACTURED HIP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11163162December 23, 2018
ENGINE
WHILE ON THE HIGHWAY TRYING TO MAKE A PASS I SUDDENLY LOSS POWER. I WASN'T ABLE TO GET THE ENGINE RESTARTED ONCE I PULLED OVER. AFTER A PERIOD OF TIME ON THE SIDE OF THE I RESTARTED THE CAR AND WAS HEARING A CONSISTENT KNOCKING NOISE COMING FROM ME ENGINE. NEVER HAD ANY ISSUES OR ANYTHING WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162835December 20, 2018
ENGINE
I WAS DRIVING IN A 2014 KIA OPTIMA WITH AN ESTIMATE 55,400 MILE ON IT DOWN I-285 EAST WHEN ENGINE SUDDENLY LOST POWER. I NOTICE AN ODD CLICKING NOISE, CHECK ENGINE LIGHT CAME AND STAYED ON, AND RPM DROPPED. I SAFELY MERGED OVER IN 4 LINES OF TRAFFIC ON SHOULDER AND TURNED ENGINE OFF. THE CAR SPUTTERED WHEN I CRACKED IT ON THE SIDE OF THE ROAD, THE CAR SOUNDED TERRIBLE, EXTREMELY ROUGH IDLE AND ENGINE NOISE, THEN I IMMEDIATELY TURNED BACK OFF. I CALL ROADSIDE ASSIST AND HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151813November 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS STATIONARY, SMOKE ASCENDED FROM THE HOOD. THERE WAS NO INDICATION OF THE VEHICLE OVERHEATING PRIOR TO THE FAILURE. THE CONTACT CALLED BOB UTTER KIA (2433 TEXOMA PKWY, SHERMAN, TX 75090, (903) 892-3555) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150246November 9, 2018
ENGINE
THIS IS THE SECOND TIME AROUND IM GETTIN HYBRID ENGINE ISSUES PLEASE TURN OFF ENGINE. FIRST TINE THIS HAPPEN 6MNTHS AGO I GOT THE RUN AROUND FOR ALMTS 3WKS FINALLY FIX NOW IM HAVING THE SAME ISSUE AGAIN. I SHOULD NOT BE GETTING THE RUN AROUND FIGURING OUT IF THIS IS COVERED... CAR SHUTTING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150131November 8, 2018
STRUCTURE:BODY
MY ANTENNA SHARK COVER CAME OFF DURING WASHING IT IS A PROBLEM WITH THIS SHARK COVER. THE OWNER OF THE CAR WASH TOLD ME THIS AND SO DID THE COLLISION CENTER AT THE REPAIR PLACE. IT IS GOING TO COST ALMOST 400.00 TO REPAIR THIS AND I THINK KIA SHOULD HAVE A RECALL ON THESE DUE TO THE FACT THAT THE SCREWS HOLDING THE SHARK ON IS BREAKING OFF. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS.I SAW 2 OTHERS WHILE I WAS AT THE REPAIR PLACE.I DO HAVE A REPORT FROM THE CAR WASH AND THE OTHER SAYS THE VIDEO SHOWS THAT HER EMPLOYEES DID NOT TOUCH OR HIT THE SHARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144837November 2, 2018
ELECTRICAL SYSTEM, ENGINE
KIA OPTIMA RECALL I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY ENGINE TURN OFF AND EVERYTHING ELSE WAS ON I GOT OFF THE FREEWAY AND PARK AT A HOTEL TRY TO TURN THE CAR ON AGAIN AND IT WOULDN'T TURN ON AGAIN I NOTICED THAT IT WAS SMOKING FROM THE HOOD OF MY CAR. CAN YOU PLEASE HELP ME OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144931November 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR (2014 KIA OPTIMA) STARTED HAVING A FAINT GAS SMELL ABOUT TWO DAYS AGO, I THOUGHT THE GAS SMELL WAS BECAUSE I HAD GOTTEN GAS AND SOME WAS ON MY SHOE. I FOUND OUT TODAY THAT MY DIRECT INJECTION FUEL PUMP ON THE ENGINE IS THE PROBLEM. THE GUY AT THE SHOP SAID THE CAR COULD HAVE BLOWN UP AT ANYTIME, AND THAT I WAS BLESSED. I CALLED THE KIA DEALERSHIP BECAUSE THE ENGINE LOCKED UP ON ME IN SEPTEMBER OF 2017. THE DEALERSHIP TOLD ME THEY REPLACED A PART, BUT IS NOW TELLING ME THEY REPLACED THE ENTIRE ENGINE. THE PROBLEM THAT THE CAR IS HAVING NOW IS NOT UNDER A RECALL. I DON'T FEEL SAFE IN MY CAR BECAUSE THIS IS THE SECOND TIME SOMETHING TRAGIC COULD HAVE HAPPENED DUE TO SOMETHING THAT WAS NOT MY FAULT. I AM SENDING THIS TO WARN OTHER KIA DRIVERS TO BE CAREFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144563October 31, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. AS A RESULT THE VEHICLE CAUGHT ON FIRE. THE LOCAL FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT SUSTAINED SCRAPS AND BRUISES FROM ESCAPING THE VEHICLE. THE VEHICLE WAS TOWED TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149 (702) 946-1000) BUT A CAUSE OF THE FIRE WAS NOT PROVIDED TO THE CONTACT. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT THE SAME DEALER BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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