Kia Optima Complaints (2016)

764 consumer complaints on file.

#11528125June 21, 2023
ENGINE, UNKNOWN OR OTHER
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526746June 13, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart and was towed to the local dealer. The local dealer stated that there was no engine oil in the oil pan, which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525385June 5, 2023
POWER TRAIN
The vehicle hesitated to move after a stop. I have escaped hitting the incoming vehicles when taking a left turns as my car drives very slow after a stop and there are chances of hitting with the vehicles coming from other direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525251June 4, 2023
ELECTRICAL SYSTEM, STEERING
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525300June 4, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525183June 3, 2023
ENGINE
This car has less than 60,000 miles on it. One night a few weeks ago the engine died on the freeway leaving my step-daughter stranded on a dangerous freeway. We towed it to Kia where they said the engine was blown but this particular VIN was not part of the major recalls for bad engines. They want $13,000 to put in a new engine! We don’t have the money, and my step-daughter is under 25 so can’t rent a car. We had a 2012 kia optima this same thing happened to, and Kia replaced the engine. We ask that kia add this as part of the recall and replace the engine asap before our daughter loses everything. The $22,000 car is sitting worthless while she has to try to find a job that doesn’t take a car just to make payments on it and try to pay rent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524844June 1, 2023
ENGINE
Engine started making knocking noise and then started stalling took it to Kia dealership and they are refusing to replace it under lifetime warranty even with ksds recall installed. The consumer tried several times to get the recalls fixed but the Kia dealership refuses to fix them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524003May 26, 2023
STRUCTURE:BODY
Pearl White paint on hood is flaking/delaminating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524083May 26, 2023
ENGINE
The vehicle has 64155 miles. Sense about 40000 miles the car cannot make it 3000 miles without needing oil with dry dip stick. I see there is alot of complaints of this. NTSA please issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523602May 24, 2023
ENGINE
Even following recall procedures, our 2016 Kia Optima EX is experiencing all of the issues outlined by other owners with massive oil consumption, all four windows failing, along with our antenna fin flying off on a highway post inspection. No recall on a 2000$ repair job to replace the window motors? Kia letting everyone pass 100k on their Optimas before claiming no warranty to fix the engine they broke? Help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523621May 24, 2023
ENGINE
My vehicle is a 2016 Kia Optima, I keep regular oil changes. In between oil changes I have to add 5 to 8 quarts of oil because of loss. There is no dripping, no smoking. I am told it is a engine problem in all Kia models. But this is getting expensive and tiresome. I hope someone can resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522781May 19, 2023
ENGINE
This car we still owe 20000.00 on and the rings are no good we took the car to kia who said the engine is no good but our extended warranty place denied the claim. The oil consumption is a problem in all kia's. I know we are not the only owners complaining about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522836May 19, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle shifted into LIMP Mode and decelerated with the check engine warning light activated. The vehicle was taken to the local mechanic who diagnosed that the knock sensor code was present. The code was cleared and later while driving the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,340.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522011May 15, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522142May 15, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 2 MPH, the vehicle shuddered with an abnormal sound coming from the front of the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the mechanic found no failure. The contact stated that the shuddering had been an issue for the past three years. The contact stated that most recently the vehicle had been shuddering with an abnormal ticking sound upon starting the vehicle, and while driving. The vehicle was taken to an independent mechanic who stated that the failure was an internal engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer advised them to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522180May 15, 2023
ENGINE
Several times, while driving, the vehicle light panel starts flashing, the car looses power & starts shutting down. The car was taken to the dealer and they said it has to do with oil being low, it a way to protect the engine. This has happened several times, they have done an oil consumption test & they SAY it is within specs. However, the last time the DEALER completed the oil & it was "full" it was at 77121. Now, the mileage is 78360 and the oil it 2 quarts low. This oil issue has been going on for 2 years & they refuse to accept any responsibility and will not repair or replace anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521876May 14, 2023
ENGINE
The engine on my vehicle failed while driving it. I was in the middle of the freeway when it seized up. It was also around a bend so it put my life and others at risk. It is sitting out front of my house and can be inspected at anytime. It has been confirmed by an independent service center that my vehicle is not drivable until the engine is replaced. There was no warning lamps until the vehicle was seizing up while driving. It first appeared that day only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521803May 13, 2023
ENGINE
2016 kia optima lx 2.4l 4cyl got car brand new started using a qt.of oil at about 50000 miles at every 800-1000 miles took to dealership they did there testing and said it needed a new motor free because it was under 100000 warrant now with new motor same problem about 65000 a qt. or more every 1000 miles i take very good maint. on my car on time by the book including oil changes every 4000 mile.I think is a waste money when i' adding a qt. every 1000 mile . being they all ready replace the motor once do i still fall under a new warrant or lemon law being its the same problem any and all help will be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521541May 11, 2023
UNKNOWN OR OTHER
Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn’t anything being done ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521361May 10, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consumer 3 quarts of oil every 1,000 miles. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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