Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11541193August 28, 2023
ENGINE
I’ve had my 2015 Kia optima since 7/11/23. My dipstick showed oil full. I drove it 977 miles from 7/11/23 until August 23 2023. My oil went from full mark on dip stick to low. My vehicle I purchased had 66,892. I should think it shouldn’t be losing a quart oil in a little over a month. I had to add a quart of oil. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540791August 25, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving into a parking lot at an undisclosed speed, the vehicle stalled. The contact restarted and parked the vehicle. The contact drove the vehicle to the residence the following day. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The local dealer was made aware of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540401August 23, 2023
STEERING
The contact owns a 2015 Kia Optima. The contact stated that the steering column was previously replaced due to power steering failure. Additionally, the contact stated that while driving 70 MPH, the vehicle lost power steering functionality inadvertently, and veered to the right lane unintendedly. The anti-skid and the power steering warning light was illuminated. The contact pulled to the side of the roadway. The contact stated that he turned off and restarted the vehicle; however, the failure persisted. The contact stated that he was able to continue driving using physical strength to steer the vehicle. The vehicle was taken to the dealer, who informed the contact that the earliest availability for diagnostic testing was September 8, 2023. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539828August 21, 2023
ENGINE
I recently got a 2015 Kia Optima LX, I loved the vehicle and decided to buy it. I had no issues until I decided to drive it, and after 30 minutes of driving, I faintly hear a sound coming from the engine, as if it's hitting some metal. Shortly after, a warning light on the dashboard turns on. I reach home and decide to scan it with a small OBD scanner I have, and to my surprise, it's showing error code P1326. The vehicle is running very poorly, making a sound like metal rubbing against metal, and it has no power at all. I'm stuck on the road with the vehicle like this. It has 104,600 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539562August 19, 2023
ENGINE
Car was driven to work and died on side of road a few weeks ago. Would not take a jump. Had funny smell when hood was up. Had to tow it home. 2015 (bought in 2016 from Kia Dealershop with 130 miles. We were the only owner. I think it was used for test drives? Dealership said engine seized ( only 35,000 miles). Haven't heard from them yet. No rental car! What can we do. Under Powertrain warranty. Thanks [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539048August 17, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at low speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who referred the contact to the dealer for assistance. The vehicle was towed to the local dealer, where it was determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired, and there was no recall for the failure on the VIN. The failure mileage was approximately 110,928.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538311August 14, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
Warning message appeared on the dashboard regarding HECU malfunction. Kia was contacted and stated the car is not covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537490August 9, 2023
ENGINE
2015 Kia Optima engine seized on the highway at 70mph without any warning. Engine light illuminated and lost all power. This was a replacement engine with approximately 75,000 miles. Original engine was replaced at 125k due to excessive oil consumption (burned 1 quart in 800 miles). Vehicle has been at the dealership since the end of June awaiting engine replacement (again).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536785August 6, 2023
ENGINE
engine oil leaks that may cause the vehicle to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536558August 4, 2023
UNKNOWN OR OTHER
Pearl white paint is peeling and chipping. I have photos, paint Samples and Receipts from having to repair to prevent rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535896August 1, 2023
ENGINE
Engine pinging Hesitates when pulling out at times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534422July 25, 2023
ENGINE
The contact’s husband owns a 2015 Kia Optima. The contact stated that while her husband was driving at undisclosed speeds, he heard a knocking sound coming from the hood of the vehicle before the vehicle stalled. The check engine warning light illuminated. The contact's husband was able to coast the vehicle to a stop. The contact then stated that after her husband allowed the engine to cool, he was able to restart the vehicle. The contact then stated that the following day, her husband attempted to start the vehicle, but the vehicle failed to start. The contact’s husband then notified AAA to tow the vehicle. The vehicle was inspected, and the contact was informed that the starter might have caused the failure. The contact stated that her husband replaced the starter however, the failure recurred. The contact then notified a friend who is an independent mechanic, and it was determined that the failure was engine related; however, the vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533382July 20, 2023
ENGINE
Driving down Interstate and car stopped with no warning. It was confirmed engine seized at 113,576 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533417July 20, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I driving my vehicle is just started powering down and didn’t want to turn on again. We jumped started it thinking it was the battery but it checked out fine. The vehicle doesn’t want to start anymore and the mobile mechanic said the engine had ti be replaced since it was off the timing loop. No engine or vehicle lights were in and no prior issues were appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531775July 12, 2023
ENGINE
I noticed the car was stalling and then a engine knock, took it to the kia dealer they stated the engine needed to be replaced but kia was not going to cover it because I didnt do a recall?? I never recieved a recall and after researching this issue I saw thousand of articles about people having the same issue!!! also there was a class action suit against kia for this issue!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530493July 5, 2023
UNKNOWN OR OTHER
Paint peeling appears to be a defect in paint it is the Pearl White Paint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529972July 2, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Car was stolen because of kia issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529346June 28, 2023
ENGINE
Driving 2015 Kia Optima on expressway at night when car lost power and died. We almost got hit by cars and trucks trying to get over to side of road. Dash lights went crazy as did headlights and nothing worked. Had car towed to Kia dealership and they confirmed that engine locked up. Kia refused to cover because ksds updated (that we did not know about)was not done even though this engine is known to be manufactured faulty and are failing at astronomical rates. Kia knows they should be recalled. They refuse responsibility even after they settle lawsuit after lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529458June 28, 2023
ENGINE
My engine failed on a busy road on my home after a long day of work. I was at a red light when my car failed and was terrified a car was going to hit me. I was the first car in line and had barely made it past the light. Thankfully, I was able to have my car pushed into a nearby lot by complete strangers. I had just gotten off of the freeway, I easily could have been killed or hurt. My car was towed to the dealership where I purchased it from where it was confirmed that my engine seized and I needed an engine replacement. My car started knocking the day before it failed (Friday, May 26, 2023). This is the only symptom my vehicle had. I took it to Kia the same day and they told me to return on Tuesday morning after the holiday weekend for a diagnosis. It failed Saturday afternoon (May 27, 2023). I have not had it inspected by KIA because they insist that they will not honor the lifetime warranty on my car because of a pre-requisite system update that was not completed. However, once again, the dealership I purchased it from has done a diagnosis and concluded that my engine seized due to faulty manufacturing. I am the second owner of the vehicle. The previous owner received both of the recall notifications in the mail regarding the system update that was required to be covered under the lifetime warranty. I knew nothing of it and Kia refuses to hold themselves liable for an engine that would have inevitably failed — and could’ve cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528236June 22, 2023
ENGINE
As I was driving on International Drive in Myrtle Beach,SC my car suddenly died. The engine seized .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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