Kia Optima Complaints (2017)

306 consumer complaints on file.

#11362325October 1, 2020
FUEL/PROPULSION SYSTEM
THE CAR STALLS AND HESITATES AT TIMES WHEN THE ACCELERATOR IS PRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355448September 16, 2020
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT AND HIS DAUGHTER LEASED A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PARKING BRAKE WOULD ACTIVE INDEPENDENTLY AS THE PARKING BRAKE WARNING LIGHT WOULD SIMULTANEOUSLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 55 MPH, THE PARKING BRAKE HAD ACTIVATED INDEPENDENTLY AS THE CHECK HYBRID WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. DUE TO THE PARKING BRAKE ACTIVATION, SHE LOST CONTROL OF THE VEHICLE AS THE REAR TIRES BEGAN TO LOCK. THE VEHICLE BEGAN TO SKID SIDEWAYS AND THE CONTACT ALSO LOST CONTROL OF THE POWER STEERING.THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE CONTINUED TO ACCELERATE.AS A RESULT, THE VEHICLE HIT A GUARD RAIL WHICH CAUSED THE VEHICLE TO FLIP APPROXIMATELY SIX TIMES AND ULTIMATELY LANDED IN A WOODED AREA. THE FRONT AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S DAUGHTER WAS INITIALLY TRAPPED IN THE VEHICLE, ONCE SHE WAS REMOVED BY PARAMEDICS, SHE WAS TREATED AT THE SCENE FOR MINOR BRUISES AND BURNS IN AN AMBULANCE. SHE DID NOT SEEK FURTHER MEDICAL ASSISTANCE AFTER THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT AND WAS TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS GIVEN A CASE NUMBER. THE FAILURE MILEAGE WAS 23,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11354966September 14, 2020
ELECTRICAL SYSTEM
THE PLUG THAT IS ATTACHED TO THE CHARGING CABLE FOR MY ELECTRIC CHARGER CAUGHT FIRE WHILE PLUGGED INTO A DEDICATED WALL OUTLET IN MY GARAGE. FORTUNATELY, NO MAJOR STRUCTURAL DAMAGE NOR BODILY HARM RECEIVED . I CONTACTED KIA AND THEY HAVE SINCE REPLACED THE CHARGING CABLE WITH NO FURTHER INVESTIGATION OR EXPLANATION AS TO WHAT MAY HAVE CAUSED THIS TO HAPPEN. AS YOU CAN SEE FROM THE PICTURES ATTACHED, THE PLUG ACTUALLY MELTED A LITTLE. I DO BELIEVE MAJOR DAMAGE WAS SUBVERTED BECAUSE I NOTICED MY CAR WAS NOT CHARGING AND PULLED THE PLUG OUT OF THE WALL TO SEE IF IT NEEDED TO BE RE PLUGGED. I DON'T KNOW WHAT WOULD HAVE HAPPENED HAD I NOT CAUGHT THIS RIGHT AWAY. USUALLY I LEAVE MY CAR TO CHARGE OVER NIGHT. SCARES ME TO THINK WHAT COULD HAVE HAPPENED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11353263September 5, 2020
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351809August 28, 2020
ENGINE
I JUST PURCHASED MY 2017 KIA OPTIMA TWO MONTHS AGO. I WAS DRIVING TO WORK TODAY IN THE CENTER LANE ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR. OUT OF NOWHERE WITHOUT WARNING MY CAR SHUTTERS AND THE CHECK ENGINE LIGHT COMES ON. MY VEHICLE IMMEDIATELY LOST ACCELERATION AND GOT DOWN TO ABOUT 45 MPH AND WAS FALLING FAST. CARS WERE FLYING AROUND ME AND I WAS AFRAID FOR MY LIFE, I HAD TO FIGHT MY WAY OFF OF THE HIGHWAY TO GET TO SAFETY. I WAS LOOSING SPEED THE WHOLE TIME AND ALMOST GOT INTO AN ACCIDENT. I GOT INTO A PARKING LOT AND LET THE CAR REST. I CHECKED ALL MY FLUID AND OIL AND EVERYTHING WAS FULL/ FINE. I DECIDED IT WAS A FLUKE AND TO TAKE A BACK ROAD TO WORK. BIG MISTAKE. THE CAR WOULDN'T GO OVER 20 MPH AND I PRESSED THE ACCELERATOR DOWN WITH NO LUCK. THEN ALL OF A SUDDEN THE ACCELERATOR WORKED AND MY CAR SPED UP TO 25 MPH FROM 15. THIS WAS ALSO EXTREMELY DANGEROUS. I PULLED BACK OVER AND CALLED RICK CASE KIA. MY BOYFRIEND USED HIS CODE READER AND FOUND OUT IT WAS THE KNOCK SENSOR. THATS WHEN I FOUND OUT ABOUT THE LAWSUIT. I SCHEDULED AN APPOINTMENT AND GOT A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP. WHEN I ARRIVED I MENTIONED WHAT HAPPENED AND SAID THAT I JUST FOUND OUT ABOUT THE LAWSUIT FROM THIS ISSUE. THE ONE SERVICE MANAGER FREAKED OUT THAT I MENTIONED THE LAWSUIT IN FRONT OF OTHER CUSTOMERS AND JUMPED TO EXPLAINING HOW MY CAR WAS ALREADY HANDLED AND THIS ONE ISSUE IS COVERED FOR LIFE. THIS MEANS THEY ADMITTED TO KNOWING ABOUT THIS LIFE THREATINING RECALL WHEN SELLING ME THE CAR. IF THEY DISCLOSED THIS CRUCIAL INFORMATION THAT I HAD THE RIGHT TO KNOW, I NEVER WOULD HAVE BOUGHT IT. THEY WILL ATTEMPT TO FIX IT AGAIN BUT I AM TERRIFIED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351373August 26, 2020
UNKNOWN OR OTHER
ABS LIGHT AND TRAC LIGHT ON. RIGHT REAR HUB BEARING NEEDS REPLACING. VEHICLE ONLY HAS 78,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348408August 10, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341580July 27, 2020
ENGINE, POWER TRAIN
A LOUD KNOCKING NOISE IN THE CAR 61K MILES..BASICALLY THE DEALSHIP IS SAYING THE CAR NEEDS A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341507July 26, 2020
EXTERIOR LIGHTING
WHEN CAR IS DRIVING, OR SITTING THE HEAD LIGHTS WILL GO ON AND OFF BY THEMSELVES. LIKE WHEN ITS DARK THEY WILL SHUT OFF. THEN COME BACK ON, SWITCH IS ON AUTOMATIC MODE. THEN WHEN YOU SWITCH TO TURN LIGHTS ON IT WILL DO ON AND OFF. BEEN HAPPENING FOR SEVERAL MONTHS, FINALLY DID IT ON MY HUSBAND HE WAS THINKING I HAD LOST MY MIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340550July 21, 2020
ENGINE
2.4 L HAVE METAL SHAVINGS IN THE OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340067July 18, 2020
POWER TRAIN, SUSPENSION
POWER TRAIN; SHIFT LOCK SPECIFICALLY: HAD TO USE THE RELEASE CONTROL MORE THAN ONCE. WHILE DRIVING WHEN IT HAPPENS, I FEEL A SURGE/ DECLINE IN ACCELERATION(SOMETHING I REQUESTED BE CHECKED A YEAR AND A HALF AGO, BUT KIA SAID THEY COULD NOT RECREATE MY DESCRIPTION).CONTINUES TO DRIVE BUT SLUGGISH TO ACCELERATE. ONCE I PUT INTO "PARK" I CANNOT GET IT OUT OF PARK EXCEPT TO USE RELEASE. IT DID RESET(?) WHEN I TURNED THE CAR OFF. SUSPENSION; FIRST FEW MONTHS OF OWNING THE CAR I PERIODICALLY HEARD A CREAK IN REAR SUSPENSION HERE AND THERE WHEN BACKING OUT OF DRIVEWAY/GUTTER SLOPE. HAVE NOTICED AN INCREASED CREAKING AND MORE BOUNCE WHILE DRIVING OVER TIME BUT HAVE NOT EVEN OWNED CAR MORE THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338491July 9, 2020
ENGINE
A LOUD SOUND COMING FROM ENGINE. CAR WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322390April 27, 2020
ENGINE
DRIVING TO WORK AT ABOUT 70 MPH ON THE FREEWAY CAR LOST POWER, CHECK ENGINE LIGHT TURNED ON. HAD TO HAVE THE CAR TOWED OFF THE FREEWAY. TOOK TO DEALERSHIP &' THEY COULDN'T DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK GAVE IT BACK &' SAID NOTHING WAS WRONG WITH IT. VEHICLE ONLY HAD ABOUT 10.5K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320008April 2, 2020
VISIBILITY/WIPER
I CAN NOT SEE THE CAR ON THE RIGHT IF I WANT TO SWITCH LANES ON A HIGH WAY. IN TRAFFIC I GET NOT ZOOM IN AND OUT OF LANES, EITHER I (THE DRIVER) OR THE PASSENGER NEEDS TO TURN THEIR HEAD IN ORDER FOR THE DRIVER TO TURN RIGHT. I TRIED THE LITTLE MIRRORS THAT YOU STICK ON BUT THAT DID NOT WORK. WHEN I TEST DROVE IT, I DID NOT REALIZED IT FOR I DROVE IT REGULAR ROADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319549March 27, 2020
STRUCTURE:BODY
THE SHARK FIN ANTENNA COVER JUST BROKE OFF WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317509March 11, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN OPERATION, THE VOLTAGE INDICATOR SWITCHED FROM NORMAL VOLTAGE TO HIGH VOLTAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ELK GROVE KIA LOCATED AT (8480 LAGUNA GROVE DR, ELK GROVE CA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V161000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317326March 10, 2020
ENGINE
WHEN ACCELERATING THERE IS ENGINE KNOCK NOISES. THERE MAY BE A BLUE SMOKE UPON ACCELERATION. THE ENGINE IS USING OIL AT A RATE OF 1 QUART OF OIL EVERY 1100 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317065March 9, 2020
ENGINE
ENGINE IS USING 1 QUART OF OIL EVERY 1100 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311542February 25, 2020
POWER TRAIN
MISSFIRE ON CYLINDER 3, CHECK ENGINE LIGHT, CODE P0303. AT 34,900 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309695February 17, 2020
UNKNOWN OR OTHER
MY 2017 KIA OPTIMA, THE ENGINE LIGHT COMES ON AT NUMEROUS TIMES AND WHEN IT DOES IT STARTS TO RIDE ROUGH LIKE IT IS IN THE WRONG GEAR, SEEMS LIKE IT IS READY TO DIE OUT WHEN SLOWING DOWN. ALSO FEELS LIKE IT WON'T PICK UP SPEED. I WAS DRIVING ON FREEWAY MOST OF THE TIME AT SPEEDS FROM 40 TO 70 MPH. IT ALSO DOES THIS WHEN DRIVING IN TOWN. I AM CRYING OUT FOR HELP. THE DEALERSHIP DOES NOT SEEM TO CARE ABOUT MY SAFETY. I COMMUTE IN THE MID MORNING HOURS AND VERY UNSAFE IF I BREAK DOWN . MY LIFE IS AT STAKE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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