Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#10927794November 25, 2016
UNKNOWN OR OTHER
THE MYSKY MOON ROOF HAS NO SAFETY STOP WHEN RETRACTING OR CLOSING THE WINDOW! MY WIFE WAS CLOSING THE PASSAGER SEAT MY SKY AND HER FINGER GOT SMASHED IN THE ROOF.I SAW IT HAPPENING AND THERE WAS NO WAY TO STOP IT FROM GOING AFTER HITTING THE BUTTON SEVERAL TIMES.THE DESIGN REQUIRED IT TO COMPLETELY CLOSE BEFORE IT WILL OPEN. THIS IS A MAJOR SAFETY CONCERN IN THE EVENT A CHILD IS PLAYING THERE WAS NO SAFETY STOP OR A RETRACTABLE SAFETY SENSOR.MY WIFE'S FINGERS MAY BE BROKEN I WILL BE TAKING HER TO THE DOCTOR TODAY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10927807November 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
STARTING AROUND 5,000 MILES THE CAR BECAME UNRELIABLE AND HAD SAFETY ISSUES. THE CAR WOULD RANDOMLY DISPLAY WARNING MESSAGES. WHILE TURNING ONTO A MAIN ROAD, THE CAR SHUT OFF BUT TURNED BACK ON RIGHT AWAY. CAR HAD ACCELERATION ISSUES, MERGING INTO HIGHWAY, SEMIS WOULD HONK AND ALMOST HIT ME. TOOK UP TO 1 MIN TO REACH 70MPH. PARKING BRAKE ENGAGED WHILE DRIVING. UPON STARTING THE VEHICLE AND TRYING TO REVERSE, IT WOULD DISPLAY A WARNING TO PLACE VEHICLE IN PARK BEFORE SHIFTING GEARS AND WOULD NOT REVERSE UNTIL I PLACED IN PARK AND TURNED THE CAR OFF/ON AGAIN. OFTEN THE CAR WOULDN'T SHUT OFF, OR WOULD TAKE BETWEEN 5MIN-4 HOURS TO TURN BACK ON. MESSAGES THAT WOULD DISPLAY WHILE DRIVING INCLUDE "SERVICE AIR BAGS" "SERVICE ELECTRONIC PARKING BRAKE" "SERVICE BRAKE SYSTEM" SERVICE POWER STEERING." "DYNAMIC STEERING TORQUE SERVICE" SOMETIMES THE MESSAGES WOULD DISPLAY FOR HOURS ON END, AND THE CAR WOULDN'T TURN OFF AND THE BATTERY WOULD DIE. KEY FOB NOT DETECTED DISPLAYED WHILE DRIVING ON CITY STREETS AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927644November 23, 2016
VEHICLE SPEED CONTROL
MY TRACTION CONTROL LIGHT WILL START BLINKING AND CUT MY ACCELERATION, WHILE TURNING LEFT WHETHER AT A COMPLETE STOP OR STILL MOVING AND NORMALLY JUST ON DRY ASPHALT. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP 2 TIMES. THE FIRST TIME WAS FOR 1 DAY, AND THEY SAID THERE WAS AN UPDATE, THIS DIDN'T FIX THE ISSUE. THE NEXT TIME WAS 1 WEEK LATER AND THEY ADVISED THAT IT WAS A COMPUTER ISSUE AND WILL NOT BE ABLE TO FIX THE ISSUE UNTIL THE BEGINNING OF THE YEAR IN 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927375November 22, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHEN THE CONTACT STARTED THE VEHICLE AFTER FILLING UP THE FUEL TANK, THE CHECK ENGINE AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE MADE AN ABNORMAL SOUND AND THE EMERGENCY BRAKE WOULD NOT RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE DEALER RECOMMENDED TO HAVE THE OIL CHANGED EVERY 3,000 MILES AND TO CHECK THE DIP STICK EVERY TIME THE VEHICLE WAS FILLED WITH FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925570November 12, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THIS HAPPENED 2 TIMES TODAY. THE FIRST OCCURRENCE HAPPENED WHEN TURNING LEFT AT AN INTERSECTION TO MERGE ONTO A HIGHWAY. AT 15 MPH DURING THE (OBTUSE) LEFT TURN I SWITCHED THE VEHICLE TO 2ND GEAR AND THE TRACTION CONTROL LIGHT BLINKED A FEW TIMES WHILE CUTTING POWER TO MY ENGINE. THE VEHICLE BEHIND ME SAW THIS AND THANKFULLY DIDN'T HIT ME. THE 2ND TIME HAPPENED AS I WAS TAKING A LEFT INTO A SHOPPING CENTER. WHILE STATIONARY I STARTED RELEASING THE CLUTCH WHILE APPLYING GAS IN 1ST GEAR. THE TRACTION CONTROL LIGHT BLINKED A FEW TIMES AND CUT POWER AGAIN WHILE IN THE MIDDLE OF TRAFFIC, BUT THIS TIME THERE WERE VEHICLES COMING TOWARDS ME. LUCKILY THE VEHICLE RESTORED POWER IN TIME FOR ME NOT TO GET T-BONED. THIS IS A GOOD VEHICLE BUT THE TRACTION CONTROL IS SERIOUSLY FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925497November 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY TRACTION CONTROL LIGHT WILL START BLINKING AND CUT MY ACCELERATION, WHILE TURNING LEFT SPORADICALLY WHETHER AT A COMPLETE STOP OR STILL MOVING AND NORMALLY JUST ON DRY ASPHALT. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP 3 TIMES. THE FIRST TIME WAS FOR 2 DAYS, AND THEY SAID THERE WAS AN UPDATE, THIS DIDN'T FIX THE ISSUE. THE NEXT TIME WAS 1 WEEK LATER FOR 5 DAYS WHERE THEY DROVE MY VEHICLE AND ADVISED THEY COULD ONLY PRODUCE THIS INCIDENT ONCE, AND SAID THE PROBLEM WAS WITH THE ABS SOFTWARE HAVING THE WRONG DOWNLOAD.THE DEALERSHIP ALSO ADVISED THAT THE VEHICLE DID NOT KNOW THERE WAS A PROBLEM BECAUSE THERE WAS NO ERROR CODE IN THE COMPUTER. THE 3RD TIME WAS 2 DAYS AFTER I PICKED UP, AND THE VEHICLE WAS KEPT FOR 7 DAYS, WHERE THEY DROVE MY CAR ALL WEEK AND WERE NOT ABLE TO REPLICATE. AFTER HAVING THE VEHICLE BACK FOR 4 DAYS IT STARTED UP AGAIN, AND NOW DOES IT ALMOST EVERY DAY. THE DEALERSHIP ADVISED THERE IS NOTHING THEY CAN DO, AND JEEP/CHRYSLER WERE NOT HELPFUL EITHER. I HAVE NOTICED NOW WHEN I HAVE ANOTHER PERSON IN THE FRONT SEAT THAT THE TRACTION CONTROL WILL START BLINKING AND CUT THE ACCELERATION GOING RIGHT. I HAVE ALSO NOTICED THAT YOU HAVE TO BE AROUND 20 MPH OR HIGHER AROUND A CURVE FOR THIS TO HAPPEN WHEN YOU ARE NOT AT A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920149October 31, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AFTER MAKING A LEFT TURN ON A DRY PAVED ROAD THE TRACTION CONTROL LIGHT RAPIDLY FLASHED AND POWER WAS LOST FOR 5-10 SECONDS. DANGEROUS ISSUE. TOOK TO SERVICE SHOP THEY CAN NOT REPLICATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920225October 31, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
LOSS OF ACCELERATION/POWER WHEN TURNING RIGHT OR LEFT ON DRY SURFACES. TRACTION CONTROL MODULE COMES ON WHEN THIS HAPPENS. INSTRUMENT PANEL FLASHES THAT THE BACK BRAKE LIGHTS ARE OUT AND THE RIGHT/LEFT HAND TURN SIGNALS NOT WORKING. HAPPENS WHEN STARTING VEHICLE AND STAYS ON UNTIL YOU SHUT OFF CAR A FEW TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917947October 21, 2016
POWER TRAIN
VEHICLE LOSES POWER DURING TURNING OPERATIONS. WHEN MAKING A LEFT OR A RIGHT TURN ON DRY PAVEMENT, THE TRACTION CONTROL LIGHT ILLUMINATES AND THE VEHICLE LOSES POWER. WHEN I INITIALLY TOOK THE VEHICLE INTO THE DEALER THE ISSUE WAS ONLY OCCURRING DURING LEFT TURNS. DEALER DID A PCM SOFTWARE UPDATE AND NOW THE PROBLEM OCCURS DURING RIGHT AND LEFT TURNS. I HAVE COME DISTURBING CLOSE TO BEING HIT WHILE LOSING POWER MID TURN. I AND OTHERS ARE HAVING THE SAME ISSUE. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. CAR WAS BRAND NEW WHEN PROBLEM STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915362October 11, 2016
POWER TRAIN
BRAND NEW TWO WEEK OLD 2016 JEEP RENEGADE WITH 400 MILES. TWICE TODAY WHILE PULLING OUT FROM A STOP MAKING A LEFT TURN COMPLETE LOSS OF POWER AND TRACTION CONTROL LIGHT LIT UP. STREET WAS A PAVED ASPHALT CITY ROAD. ABOUT 2-3 SECONDS OF NO POWER UNTIL POWER RETURNED. IT WAS 65 DEGREES AND SUNNY. NOT WET OR GRAVEL. NO WHEEL SLIPPAGE. WITHIN AN HOUR I RESEARCHED THIS ISSUE AND IMMEDIATELY SAW SEVERAL COMPLAINTS SAME ISSUE. I CALLED JEEP CUSTOMER SERVICE AND EXPLAINED THE SITUATION AND ASKED IF THERE HAD BEEN ANY REPORTS OF THIS ISSUE OR RESOLUTIONS TO THE PROBLEM. THE CUSTOMER SERVICE REP DENIED HAVING ANY COMPLAINTS OR RECORD OF THIS ISSUE. NEXT STOP WILL BE THE DEALER. I HAVE BEEN UNABLE TO RE-CREATE THE ISSUE BUT AGAIN IT JUST STARTED TODAY. THIS IS A VERY DANGEROUS ISSUE AND SEEMS TO BE HAPPENING TO MANY OTHER CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908544September 21, 2016
VISIBILITY/WIPER
MY WINDSHIELD CHIPPED & CRACKED. THE STRANGE THING IS THE CRACK IS ON THE INSIDE BEHIND THE REAR VIEW MIRROR, NOT ON THE OUTSIDE OF THE CAR. WHICH LEADS ME TO BELIEVE IT WASN'T A ROCK OR STONE THAT HIT THE WIND SHIELD BUT THERE MUST BE A DEFECT IN THE GLASS. I CALLED JEEP & THEY WON'T ACKNOWLEDGE A DEFECT UNLESS YOU ORGANIZATION SAYS SO. I'VE READ ABOUT OTHER RENEGADE OWNERS WITH THE SAME ISSUE ONLINE AND JEEP WON'T DO ANYTHING. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907455September 18, 2016
VISIBILITY/WIPER
MY CAR WAS STATIONARY IN THE PARKING LOT AT MY APT AND THE WINDSHIELD CRACKED ON THE PASSENGER SIDE TOP RIGHT TO THE MIDDLE BY THE REAR VIEW MIRROR. ALSO JUST RECENTLY SOMETHING HIT THE WINDSHIELD AND IT HAS A LARGE ROUND SHATTERED CRACK. THE WINDSHIELD SEEMS TO CRACK VERY EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907363September 17, 2016
ENGINE, POWER TRAIN
BRAND NEW VEHICLE AT UNDER 5000 MILES - WHILE MAKING A U-TURN, THE VEHICLE'S TRACTION CONTROL ENGAGED AND THERE WAS A COMPLETE LOSS OF ACCELERATION AND POWER. THE TRACTION CONTROL LIGHT WENT OFF ON ITS OWN ABOUT 4-5 SECONDS AFTER THE U-TURN AND ACCELERATION POWER RETURNED. THE VEHICLE WAS IN MOTION THE WHOLE TIME ON A WELL-PAVED CITY STREET AND ROAD CONDITIONS WERE FLAT WITH NO ROADWAY DEBRIS AND NO ADVERSE WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907362September 17, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON 3 OR 4 OCCASIONS WHILE DRIVING MY JEEP RENEGADE LATITUDE 4 X 4 9 SPEED LESS THAN 2,000 MILES. IN DRY CONDITIONS MY JEEPS ANTI TRACTION LIGHT WILL COME ON THE DASH, AND I LOSE ALL POWER FOR 5-10 SECONDS. IT STOPS, NO GAS . IT DOESNT SHUT OFF, IT LOSES ALL POWER. LAST TIME I WAS APPROACHING A RED LIGHT AND SLOWING DOWN, THE LIGHTS CHANGED TO GREEN, I TURNED ON MY BLINKER TO TURN LEFT GOING LESS THAN 10 MILES AN HOUR AND IT HAPPENED IN THE MIDDLE OF THE TURN WITH A CAR BEHIND ME MY JEEP STOPPED IN THE MIDDLE OF THE STREET DEAD FOR 5-10 SECONDS. I THOUGHT I WOULD BE REAR ENDED SINCE IT WAS ABRUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904646September 8, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE STATIONARY, THE VEHICLE STARTED ON ITS OWN. THE CONTACT SMELLED FUMES COMING FROM THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,900. *DSY SEE 10904531 ALSO....UPDATED 09/20/16 *BF..UPDATED 10/13/16 *BF UPDATED 09/06/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904714September 8, 2016
ENGINE, POWER TRAIN
BRAND NEW VEHICLE THAT HAS A TRANSMISSION THAT WILL NOT SHIFT BETWEEN FIRST AND SECOND GEAR WITHOUT BUCKING AND JERKING AND WHEN COLD POSES A HAZARD WHEN PULLING INTO TRAFFIC. I HAVE COMPLAINED TO THE DEALER THEY SAY ALL DO THIS. IT HAS A ZF 9 SPEED TRANSMISSION THAT EVERYONE KNOWS SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904531September 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START WITHOUT INSERTING THE KEY IN THE IGNITION. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,700. *DSY SEE ALSO 10904646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899148August 29, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
VEHICLE WAS PURCHASED MAY 16, 2016. ON AUGUST 6, 2016 THE VEHICLE COMPLETELY SHUT OFF WHILE TRAVELING 60 MPH DOWN THE INTERSTATE. THE ELECTRONIC TRACTION CONTROL LIGHT CAME ON AND THE 4-WHEEL DRIVE LIGHTS SHUTOFF COMPLETELY. IT ONLY TRAVELED APPROXIMATELY 20-30 FEET BEFORE COMING TO A COMPLETE STOP. ALL THE LIGHTS ON THE DASHBOARD CAME ON AND STAYED ON. AFTER THE STOP, THE DRIVER WAS ABLE TO PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART THE VEHICLE TO REMOVE IT FROM THE INTERSTATE. THE VEHICLE DID NOT RESTART, DID NOT TURN OVER; ABSOLUTELY NOTHING HAPPENED. SHORTLY AFTER THE COMPLETE SHUTOFF, THE VEHICLE WAS HIT BY ANOTHER VEHICLE. NOW THAT THE VEHICLE IS IN THE SHOP, THE BODY SHOP IS ALSO UNABLE TO START THE VEHICLE. THEY HAVE REPLACED THE AIR BAG ASSEMBLY AND SEAT BELTS AND THE LIGHT INDICATING THE FUEL SHUTOFF IS STILL ON.
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#10901930August 27, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VIBRATING/RUMBLING NOISE THROUGH GAS PEDAL AND REAR DIFFERENTIAL BETWEEN 29-34 MPH WHILE USING CRUISE/NOT USING CRUISE/LETTING OFF GAS PEDAL SLOWLY; DEALERSHIP CLAIMS ITS THE HIGH GEARING, ITS NORMAL, WE CANT REPLICATE, CHRYSLER REP STATES THE SAME THING, YET I TAKE THE SERVICE MGR FOR A RIDE AND THERES THE NOISE, TAKE SERVICE MGR FOR A RIDE IN ANOTHER RENEGADE AND THERES THE NOISE, SUPPOSEDLY THEY WILL WORK ON FIGURING OUT WHATS THE ISSUE ON THE OTHER RENEGADE AND THEN DEAL WITH MINE. DIGITAL SPEEDOMETER FLUCTUATES BETWEEN +/-1 MPH UPON SETTING CRUISE ON LEVEL ELEVATION, SETTING CRUISE SPEEDOMETER IN CENTER DISPLAY WILL READ 69 MPH BUT UPPER RIGHT SPEEDOMETER DISPLAY REFLECTS 70 MPH AND ONLY TIME THEY EVER ARE THE SAME IS WHEN YOUR GOING DOWNHILL, CHRYSLER REP AT WI DEALERSHIP STATES THIS IS NORMAL AND I AM CALLING BULLSHIT, THEY WONT FIX IT BECAUSE ITS WITHIN THE NORMAL PARAMETERS BUT SCIENTIFICALLY IT DOESNT JIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897521August 22, 2016
POWER TRAIN
WHEN COLD THE TRANSMISSION SHIFTS ROUGH AND THIS CAUSES THE CAR TO HESITATE AND LURCH FORWARD AND IN SOME INSTANCES THE CAR WILL NOT ACCELERATE ESPECIALLY WHEN ATTEMPTING TO ENTER TRAFFIC CAUSING SEVERAL NEAR MISSES. THIS HAS HAPPENED MANY TIMES NOT JUST THE DATE ENTERED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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