Jeep Renegade Complaints (2021)

66 consumer complaints on file.

#11669417June 26, 2025
ELECTRICAL SYSTEM
Screen display does not work. Very pervasive for these vehicles. Does not allow for using the backup camera..safety issue...also affects hands free phone requirements
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661418May 16, 2025
UNKNOWN OR OTHER
Sunroof got stuck open and when inspected at a body shop it was found to have several broken parts inside the mechanism. Sunroof was rarely used and was not handled roughly ever. No warning was given that the sunroof was broken or needing attention until it completely malfunctioned. It is apparent this has been an expensive and recurring problem with Jeep Renegades for others as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656981April 26, 2025
ELECTRICAL SYSTEM
The radio screen is not working properly, it has lines going through it and goes blank which renders the navigation system and backup camera useless. The other components to the radio as well as temperature control is useless due to this issue as well. Please recall since many jeep renegade customers experience this same issue and we need this to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652749April 4, 2025
SEAT BELTS
The right side seat belt connector failed and I was unable to take the seat belt off, which is a safety hazard. I went to a local independent repair garage where 3 mechanics were unable to disconnect the belt from the buckle. In 4/4/2025 I took the car to Sullivan Nissan, Plymouth, MA where I bought the car. I was told that I needed a new seat belt buckle and it is not covered under the Jeep warranty. The car has 20, 120 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652686April 3, 2025
ELECTRICAL SYSTEM
The digital display control screen fades in and out randomly and without warning and at times it just goes black to just reappear as random as it dissipates. It started doing this in February 2025 a couple times a week and as time has went on the incidences have increased to daily. (as of writing this, 4/3/25) Numerous times, the screen fades out during backing up while I'm using the back-up camera. Almost every setting is within this display system so virtually everything is useless including hands free navigation, resetting the clock, and heated seats and wheel. I had the heated seats and wheel on automatic with all starts. I realized if I didn't turn the automatic off while the screen was on, I might be driving around in July with heated seats and steering wheel and no way to shut it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646735March 6, 2025
ELECTRICAL SYSTEM
My Uconnect touch screen went blank can’t use the back up camera or radio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645868March 2, 2025
ELECTRICAL SYSTEM
The radio screen has failed, it sometimes comes on, then goes black. Not allowing the backup camera to be accessed or any of the climate features or hands free features. UNKNOWN to other questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643471February 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Uconnect system/radio screen visually not working appropriately. Gets glitchy lines and will go black. Flip upside down. And blurr together. Screen will respond to touch even when not visually able to see anything. This will happen at random even when using back up cameras which is dangerous will go completely black when trying to use screen in any way. No damage to screen. Car is 2021 should not be having issues with screen already this is a safety hazard especially because using backup camera screen goes completely black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643256February 17, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The screen for the control panel is going out. I have researched online and at least 100 other people are having the same issue. This screen plays a big part in the safety features available on the vehicle. I believe that Jeep should look further into this issue. If it were one or two vehicles, yes, that's isolated. The fact remains s that is an issue that begins at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639173January 28, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636786January 18, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635434January 11, 2025
ELECTRICAL SYSTEM
The touchscreen stopped working. I cant change monitor the temperature of the car, use the back up sensor and other things.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632436December 26, 2024
AIR BAGS
The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11619594October 14, 2024
UNKNOWN OR OTHER
The radios in these jeep not fair mine start glitching then went out last year can’t afford to fix it there are a lot complaints about radio screens not fair then ur warranty expired cost thousands to fix can’t use nothing camera heated seats nothing this is a problem need to be recalled immediately very unsatisfied with Jeep horrible truck just not fair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615732September 21, 2024
ELECTRICAL SYSTEM
The UConnect screen has not worked properly on the vehicle since September 2023. Initially the screen would be black or have lines through it when the temperature outside the vehicle was above 80 degrees and during daytime hours. Now the screen is black at all times. The vehicle is available for inspection upon request. The screen is the only way to control numerous functions including the radio, climate control, backup camera, speaker settings throughout the vehicle, and basic vehicle settings such as time, etc. The problem has been reproduced and confirmed by the dealer as well as numerous other individuals who own the same vehicle make and model. Jeep states that the issue is not covered under the warranty, although the inability to use the features listed above poses a safety issue while operating the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613033September 6, 2024
AIR BAGS
On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11612495September 4, 2024
SEAT BELTS, AIR BAGS
I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612343September 3, 2024
UNKNOWN OR OTHER
The radio screen is not working properly it fuzzes up I can't use my backup camera it's a well-known issue on the jeep forum and many other forums. Perfect helps me control a lot of my safety features in which I can't get into because it's not working properly my car is not even 3 years old yet and as far as I've seen other
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606802August 6, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595563June 20, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2021 Jeep Renegade. The contact stated that while the vehicle was at the dealer for a tire replacement appointment, the contact was informed that twenty of the lug bolts had become swollen. The contact was informed that the lug bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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