Jeep Patriot Complaints (2015)

316 consumer complaints on file.

#11065613January 29, 2018
POWER TRAIN
WE OWN A 2015 JEEP PATRIOT, BOUGHT USED IN 2016. IT NOW HAS ABOUT 75,000 MILES ON IT AND HAS SERVED US WELL. THAT IS, UNTIL THE BEGINNING OF DECEMBER. MY HUSBAND HEARD AN ODD SQUEAKING SOUND IN THE REAR, AND TOOK IT TO OUR LOCAL MECHANIC (WHO IS SAE CERTIFIED, AND HAS WORKED AS A SERVICE MANAGER FOR BOTH CHRYSLER AND FORD) THINKING THAT MAYBE WE JUST NEEDED MORE BODY CLIPS ON THE BUMPER. AFTER DRIVING IT AROUND THE BLOCK THE MECHANIC THOUGHT IT SOUNDED MORE LIKE WORN SHOCKS, SO THEY PUT IT UP ON THE RACK. GOOD THING WE DIDN'T WAIT MUCH LONGER TO BRING IT IN, BECAUSE THE LEFT REAR AXLE WAS BREAKING LOOSE FROM THE FRAME THE WELDING WAS STILL INTACT, BUT RIGHT BESIDE THE WELDING IS A LARGE BREAK. AND OF COURSE, SEVERAL OTHER PARTS ARE BROKEN AS WELL. NEITHER MY HUSBAND NOR THE MECHANIC SAW ANY SIGNS OF IMPACT ANYWHERE DOWN THERE. THERE WERE NO LARGE DENTS, MARKS, PROTRUDING OR BULGING METAL MEMBERS OF THE VEHICLE'S FRAME, BENT OR CONTORTED AXLE MEMBERS OR TWISTED OR TORN PARTS OF THE CHASSIS. NEITHER DO WE HAVE ANY RECOLLECTION OF RUNNING OVER ANYTHING, OR BEING HIT BY SOMETHING. OUR MECHANIC'S TAKE AWAY WAS THAT THIS WAS A FACTORY ISSUE AND NEEDED TO BE HANDLED BY JEEP. BUT NEITHER THE DEALERSHIP NOR JEEP CUSTOMER SERVICE ARE HELPING. THIS SHOULD STILL BE COVERED BY THE POWER TRAIN WARRANTY. BUT THEY WON'T TAKE RESPONSIBILITY FOR IT. MY BIGGEST CONCERN IS THAT THIS IS NOT GOING TO BE THE ONLY JEEP PATRIOT THAT THIS HAPPENS TO. IF THIS IS INDEED A FACTORY OR MATERIAL DEFECT, THEN SOMEWHERE DOWN THE ROAD SOMEONE ELSE WILL HAVE THIS HAPPEN AND THEY MIGHT NOT BE SO FORTUNATE AS TO DISCOVER IT BEFORE THE AXLE DOES FALL OFF AND CAUSE INJURY OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062821January 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ETC AND ENGINE LIGHT REMAINS ON WHEN RUNNING. LIGHT FLASHING ON AND OFF THE VEHICLE STALL AND REDUCED PERFORMANCE,AN ELEVATED/ROUGH IDLE AND VEHICLE STALL AND HAVE NO SPEED AND HAVE PULL OVER IN TRAFFIC. THE 2015 ONLY HAVE 3500 MILES SHOULD NOT BE HAVING A SAFETY ISSUE I COULD HAVE GOT RUN OVER BY THE INCOMING HIGHWAY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058082January 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL RD, CHARTER TWP OF CLINTON, MI) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR AND CRANK SHAFT SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057309December 29, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
WHEN DRIVING AT HIGHWAY SPEEDS GOING 60MPH THE VEHICLE JERKS AND THE ENGINE SHUTS OFF AND STALLS. CALLED IN TO MY LOCAL SERVICE DEALER AND THEY ADVISED ME THERE IS NO RECALLS ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053940December 11, 2017
ENGINE
TL* THE CONTACT OWNED A 2015 JEEP PATRIOT. WHILE THE VEHICLE WAS IDLING ON THE FREEWAY IN TRAFFIC, THE CONTACT HEARD AN ABNORMAL NOISE AND OBSERVED COMING FROM THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED DOWN THE ROAD. THE VEHICLE THEN CAUGHT ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF THERE WERE, ANY INJURIES REPORTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE DEALER (ELK GROVE DODGE CHRYSLER JEEP, 8575 LAGUNA GROVE DR, ELK GROVE, CA 95757 916) 405-2600 WAS CONTACTED AND DID NOT ASSIST. THE MANUFACTURER WAS CONTACTED AND STATED THAT A COMPLAINT WOULD BE FILED WITH CHRYSLER. THE FAILURE MILEAGE WAS 18,060. THE VIN WAS UNAVAILABLE. SEE ALSO 11054782
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11053599December 9, 2017
POWER TRAIN
SOME TYPE OF LEAK NOT SURE IT ITS THE COOLANT, OIL, OR TRANSMISSION FLUIDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053586December 8, 2017
ENGINE, POWER TRAIN
I WANT RO KNOW WHY THE CRANK SENSOR ISNT A RECALL. MINE WENT OUT THIS MORNING AND LUCKILY I WAS IN MY NEIGHBORHOOD AND NOT ON THE HWY. IT'S DANGEROUS AND MY CAR JUST CUT OFF ON ME. I READ THIS MORNING AND THERE IS QUITE OF FEW PEOPLE THAT HAD THE SAME ISSUE. THERE COULD BE PARENTS OUT THERE WITH A CAR FULL OF KIDS AND IT COULD BE EXTREMELY HOT OR COLD OUTSIDE. THERE SHOULD BE A RECALL ON THIS ITEM FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051054November 28, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HEATER STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048706November 27, 2017
AIR BAGS, SERVICE BRAKES
HIT A DEER HEAD ON BRAKES FAILED THE HAD TO PULL EMERGENCY BRAKE FOR CAR TO STOP RIGHTSIDE PASSENGER SIDE AIRBAG NEVER DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11044652November 8, 2017
SERVICE BRAKES
SINCE I PURCHASED THE CAR IN 2016 THE BRAKES KEEP MAKING THIS LOUD SOUND AND I HAVE TAKE TO THE DEALER TWICE WHO TOLD ME NOTHING WAS WRONG WITH IT. SO THEN I DECIDED TO TAKE IT TO ANOTHER SHOP WHO THEN TOLD ME IT WAS MY FRONT AND BACK BRACKES AND ROTORS BUT CAR IS NOT THAT OLD. SO I WENT AHEAD AND JUST PAID TO REPLACE IT TO BE SAFE AND TWO DAYS AFTER THIS WORK WAS DONE IT GAVE ME THE SAME SOUND AND NOW THEY ARE TELL ME THIS IS HOW IT IS SUPPOSED TO SOUND. I HAVE HEARD OTHER JEEPS JUST LIKE MINE MAKE THAT SAME NOISE SO I WONDER IF THIS IS A ISSUE WITH ALL THE 2015 JEEP PATRIOTS. IT HAPPENS WHEN I'S TRYING TO STOP THE CAR THEN IT GIVES ME THAT SOUND AND SOMETIMES WHEN I'M DRIVING I STILL CAN HERE THE SQUEALING SOUND. I KNOW THIS IS NOT NORMAL AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043121November 3, 2017
ENGINE
WHILE DRIVING DOWN THE HIGHWAY ENGINE JUST SHUT OFF, NO WARNING OR LIGHTS. BROUGHT INTO DEALER THEY REPLACED THE PCM MODULE. THE FOLLOWING DAY IT DID THE SAME THING, BROUGHT BACK TO DEALER NO LIGHTS ON DASH OR CODES SHOWING UP. IT HAPPENED ANYTIME OF DAT NO MATTER WHERE I'M AT. IT ALMOST LOSES POWER GOING UP HILLS BUT DOESN'T STALL COMPLETELY UNTIL ABOUT A MILE DOWN ROAD. THEY CAN'T SEEM TO FIND THE ISSUE. THEY TOLD ME TO DRIVE IT UNTIL IT HAPPENED AGAIN. THIS IS A MAJOR SAFETY ISSUE BECAUSE WHEN IT SHUTS OFF I LOOSE POWER STEERING. I HAVE CHILDREN I TRANSPORT EVERYDAY. I WISH THEY CAN FIND THE ISSUE I SEE IM NOT THE ONLY ONE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034576October 19, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING THE CAR AND IT STARTED TO COME TO A STOP WHILE DRIVING. THE ETC LIGHT CAME ON THEN WENT OUT. I SHUT THE CAR OFF AND RESTARTED THEN IT WENT FOR 2 MILES AND STOPPED YET AGAIN IN MOVING TRAFFIC. THIS IS DANGEROUS AND NO ONE SEEMS TO KNOW WHY IT'S DOING THIS. JEEP NEEDS T FIND OUT WHAT IS CAUSING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034589October 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHEN TURNING AND BRAKING. THE FAILURE OCCURRED WITHOUT WARNING. ZIEGLER CHRYSLER DODGE RAM, 3939 STADIUM DR, KALAMAZOO, MI 49008) WAS CONTACTED; HOWEVER, THE DEALER ONLY PERFORMED AN ALIGNMENT AND TIRE ROTATION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033937October 16, 2017
UNKNOWN OR OTHER
HEAT NOT WORKING IT JUST KEEP BLOWING COLD AIR IT IS AN SAFETY HAZARD CAUSE MY WINDSHIELD IS NOT DEFROSTING AND IT'S GETTING COLDER OUT HELL ITS FALL AND I NEED TO GET THIS PROBLEM SOLVED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032713October 10, 2017
ENGINE
ON OCTOBER 3, 2017, WHILE DRIVING STOP AND GO ON INTERSTATE 5, THE ENGINE JUST STOPPED AND THE ENGINE LIGHT WENT ON. THE WATER TEMPERATURE WAS NORMAL, SO I THOUGHT IT WAS NOT AN ENGINE PROBLEM. THIS COULD HAVE BEEN CATASTROPHIC, AS STOPPING WITHOUT WARNING ON AN INTERSTATE CAN BE A PROBLEM. WAS ABLE TO PULL OFF THE ROAD AND RESTART THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023790September 16, 2017
ENGINE
WHEN IN MOTION - VEHICLE LOOSES ALL POWER ON CITY STREET -- WE BRAKE AND STOP --- THEN ARE ABLE TO START IT AGAIN -- THIS HAS HAPPENED A FEW TIMES -- VERY CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014594August 11, 2017
FUEL/PROPULSION SYSTEM
I OWN A 2015 JEEP AND WHILE DRIVING DOWN A NEIGHBORHOOD STREET TURNING ONTO A MAJOR HIGHWAY MY VEHICLE STARTED TO SLOW. WHEN I PRESSED THE ACCELERATOR MY VEHICLE WOULD NOT ACCELERATE AND CONTINUE TO SLOW. MY VEHICLE THEM CAME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. I ATTEMPTED TO TURN THE VEHICLE ON AGAIN AND THE VEHICLE WOULD NOT START. I WAS THEN FORCED TO PUSH THE VEHICLE OFF THE SIDE OF THE ROAD TO SAFETY SINCE THERE WERE OTHER VEHICLE DRIVING BEHIND ME. AFTER HAVING THE VEHICLE TOWED TO AN AUTO REPAIR SHOP I WAS TOLD THE FUEL PUMP HAD TO BE REPLACED. THE FUEL PUMP DID NOT GIVE ANY ADVANCED WARNING, NO INDICATOR LIGHTS CAME ON THE VEHICLE TO INFORM ME. I WAS PUT IN AN UNSAFE POSITION WHEN MY VEHICLE BROKE DOWN. I HAVE LESS THAN 40K MILES ON MY JEEP THERE IS NO WAY A FUEL PUMP WOULD GO OUT ON SUCH A NEW VEHICLE WITH LOW MILES. IT COST ME $556.02 TO REPLACE THE FUEL PUMP. HOWEVER ONCE THE PUMP WAS REPLACED THE FUEL GAUGE WOULD NOT READ CORRECTLY. THE ACTUAL GAUGE WAS FUNCTIONING BUT THE FUEL PUMP WOULD NOT SEND CORRECT READINGS AND MY GAUGE WOULD NOT MARK MORE THAN 3/4 TANK EVEN WHEN THE TANK WAS FUEL. IN THE END I HAD TO REPLACE THE FUEL PUMP THREE TIMES BEFORE THE GAUGE WOULD MARK FROM EMPTY TO FULL CORRECTLY. ALL THESE EVENTS CAUSE ME TO BELIEVE THE FUEL PUMP IS FAULTY AND SHOULD BE RECALLED AND CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011900August 1, 2017
ENGINE, SUSPENSION, WHEELS
PERFORM POORLY SLUGGISH ,,TAKES OFF SLOW AFTER STOPPING ,SLOW CHANGING GEARS ,HAVE ONLY 28000 MILES AND FRONT END WHEELS SEEM TO HAVE PROBLEM ,WHEN BACKING UP TURNING WHEELS THERE SEEMS TO BE SOMETHING RUBBING OR SRUBBING.I PURCHASE THIS JEEP IN 2015 BRAND NEW ,AND HAVE NOTICE FEW PROBLEMS WITH IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011816July 31, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
ON 5 OCCASIONS WHEN DRIVING THE CAR AROUND 70MPH, THE CAR STARTS TO DECELERATE ON ITS OWN WITH NO INDICATORS ON THE VEHICLE SHOWING ANY ISSUES. THE VEHICLE WILL NOT ACCELERATE OVER 55MPH - YOU HAVE TO UNDERTAKE AN EMERGENCY MOVE INTO AN INSIDE LANE IN ORDER TO BE IN A SAFE LOCATION AND EVEN WHEN PRESSING THE ACCELERATOR PEDAL IT WILL NOT GO OVER 55MPH. AFTER A FEW MINUTES THE CAR WILL THEN START TO ACCELERATE AGAIN. ON MULTIPLE OCCASIONS, IT HAS ALMOST CREATED A S SITUATION WHERE THE CAR HAS BEEN HIT FROM BEHIND MY VEHICLES BEHIND DUE TO THE SUDDEN DECELERATION. THE VEHICLE HAS BEEN TAKE INTO THE JEEP DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE WITH THE VEHICLE OR REPRODUCE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006258July 18, 2017
ENGINE, POWER TRAIN
WHILE IN MOTION ON A MAJOR HIGHWAY THE CAR HAS UNEXPECTEDLY LOST POWER. THIS HAS NOT BEEN A ONE TIME ISSUE. THIS HAS HAPPENED WHILE TURNING, WHILE DRIVING ON A CITY STREET, DRIVING UP A HILL, AND ALL OTHER INSTANCES WHERE YOUR CAR IS IN MOTION. I AM TERRIFIED TO BE IN THE CAR, BUT THIS OUR ONLY MEANS OF TRANSPORTATION. THE DEALERSHIP THAT SERVICES US HAS TOLD US THAT MANY OTHER 2015 JEEP PATRIOTS ARE HAVING THIS SAME ISSUE AND CHRYSLER REFUSES TO FIX THE PROBLEM. HE SAID THAT IT COULD BE THE THROTTLE BODY OR POSSIBLY SOMETHING ELSE- THE DIAGNOSTIC TEST SHOWED ELUSIVE RESULTS. THE MAN WHO LOOKED AT THE JEEP SAID THAT HE CONTACTED CHRYSLER HOPING THAT THEY WOULD "GOODWILL" THE NEEDED REPAIRS, AS WE JUST PASSED THE WARRANTY BY 1000 MILES. CHRYSLER REFUSED DESPITE THIS MAN'S PERSISTENCY TO ASSIST US. BUT OUR JEEP NIGHTMARE DOES NOT END THERE. BEFORE 15,000 MILES, A BRAND NEW TRANSMISSION HAD TO BE PUT IN. NOW AT 37,000 MILES THE CAR IS PRESENTING TRANSMISSION ISSUES AND THROTTLE BODY ISSUES. WE WERE ADVISED NOT TO DRIVE THE CAR AS IT HAS PROVEN ITSELF TO BE UNSAFE, AND AS I MENTIONED PREVIOUSLY THIS IS OUR ONLY WAY OF TRANSPORTATION. SO NOW WE ARE STARING AT OUR PARKED CAR THAT SOMETIMES DOES NOT EVEN START, WHILE MAKING PAYMENTS ON SAID VEHICLE, WHICH HAS BEEN DEEMED TOO UNSAFE TO DRIVE, PAYING ADDITIONAL MONEY TO BE DRIVEN AROUND TO WORK AND SCHOOL, AND DEALING WITH SUBSTANDARD CUSTOMER SERVICE. WHAT A JOY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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