Jeep Patriot Complaints (2009)

275 consumer complaints on file.

#10494626January 24, 2013
STRUCTURE, EXTERIOR LIGHTING
THE VEHICLE LEAKS AT THE REAR INTERIOR LIGHT AFTER A PERIOD OF HEAVY RAIN. VEHICLE HAS BEEN BROUGHT IN FOR REPAIRS SEVERAL TIMES. DEALERSHIP UNABLE TO REPLICATE LEAK. NO REPAIRS MADE UNTIL MOST RECENT INCIDENT IN 1/2013 - LIGHT IS BEING REPLACED AND OVERHEAD LINING IS ALSO BEING REPLACED. YET TO DETERMINE IF REPAIRS WILL FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492938January 14, 2013
SUSPENSION
THE DEALER HAS DETERMINED THE LEFT FRONT BALL JOINT HAS PLAY IN IT AND REPLACEMENT IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491968January 9, 2013
STRUCTURE
DURING AN OVERNIGHT RAIN, WATER ENTERED THE VEHICLE FROM THE SUNROOF, EFFECTING THE DOME LIGHT, WHERE WATER WAS DRIPPING FROM. THIS HAS OCCURRED SEVERAL TIMES THROUGHOUT THE YEARS. EACH TIME THE DEALER CLAIMS TO HAVE FIXED IT. IT RECURS ABOUT EVERY 10 MOS.,AFTER A HEAVY RAINFALL. IT CAUSES MOLD AND MILDEW ON THE ROOF LINER, WHICH IS UNHEALTHY, AND WATER THROUGH THE DOME LIGHT, CAN EASILY CAUSE A SHORT AND POSSIBLE FIRE. THIS SHOULD BE ON THE RECALL LIST, BUT AS OF YET NO ACTION HAS BEEN TAKEN. IT IS MY UNDERSTANDING THAT MANY COMPLAINTS ON THIS ISSUE HAVE BEEN FILED, BY OWNERS OF THE PATRIOT AS WELL AS OTHER JEEP VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488985December 17, 2012
WHEELS, TIRES:VALVE
I HAVE A VEHICLE WITH A TIRE PRESSURE MONITORING SYSTEM. TWO TIRE VALVE STEMS ARE CRACKED AND ONE HAS A SLOW LEAK. I HAVE READ OF OTHERS WITH THE SAME SYSTEM WHERE THE VALVE STEMS SIMPLE BREAK WHEN HAND WASHING THE CAR AND THE TIRE GOES FLAT IN SECONDS. THIS IS A SERIOUS HAZARD AND COULD KILL SOMEONE IF IT HAPPENED ON THE HIGHWAY. IT IS OUTRAGEOUSLY EXPENSIVE TO REPLACE THESE STEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487515December 6, 2012
STRUCTURE
JUST PURCHASED THE 2009 JEEP PATRIOT FOR MY SON, IT RAINED AND IT IS LEAKING WATER IN THE DOME LIGHTS AND BEHIND THE ACCELERATOR. I AM SCARED THERE WILL BE ELECTRICAL DAMAGE AS WELL AS MOLD AND MILDEW. I HAVE STARTED LOOKING UP ISSUES ONLINE AND HAVE FOUND MANY PEOPLE HAVING THE SAME ISSUES. SHOULDN'T JEEP BE HELD RESPONSIBLE???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486149November 27, 2012
SUSPENSION
RIGHT LOWER CONTROL ARM NEEDED REPLACEMENT AT JUST OVER 37,000 MILES. THE LEFT LOWER CONTROL ARM WAS REPLACED PREVIOUSLY AT 28,000 MILES. IN 50 YEARS, I'VE NEVER OWNED A CAR THAT NEEDED TO HAVE THE CONTROL ARMS REPLACED THIS QUICKLY. SEEMS LIKE THIS IS A DESIGN DEFECT THAT OUGHT TO BE CORRECTED BY CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485178November 19, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
WHILE SERVICING THIS CUSTOMER'S VEHICLE WE PUT AN A TIRE INFLATOR ON THE VEHICLE'S VALVE STEM. THE VALVE STEM BROKE AND WAS VERY BRITTLE. THE TIRE LOST ALL AIR PRESSURE AND NEEDED TO BE REPAIRED AT A TIRE SHOP FOR $138. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483190November 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481861October 21, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE CAR WITH GAS AT THE PUMP, IT FAILS TO SHUT OFF WHEN FULL AND POURS FROM THE TANK NOZZLE NECK AND SPLASHED DOWN THE SIDE OF THE CAR AS WELL AS THE INDIVIDUAL FILLING THE TANK WITH GAS. THE ONLY REASON THAT THE GAS CEASES TO FLOW OUT OF THE TANK IS DUE THE SAFETY FEATURE OF THE PUMP NOZZLE WHEN IT SHUTS DOWN. AFTER RESEARCHING THIS PROBLEM ONLINE, I HAVE LEARNED THAT IT IS A COMMON OCCURRENCE WITH THIS MODEL JEEP. THE IS NOT AN OCCASIONAL OCCURRENCE, BUT ONE WHICH HAPPENS EVERY TIME THE CAR IS FILLED REGARDLESS OF HOW THE PUMP NOZZLE IS PLACE IN THE FILLER NECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481307October 21, 2012
STEERING, SUSPENSION, POWER TRAIN
AT LESS THAN 370000 MILES, (JUST OUT OF WARRANTY) I NOTICED A CLUNKING AND RATTLING NOISE FROM THE FRONT DRIVER SIDE OF MY 2009 JEEP PATRIOT. AFTER A FEW DAYS IT SPREAD TO THE PASSENGER SIDE FRONT. WHEN TAKING OFF OR BRAKING, ESPECIALLY AROUND 5-10 MPH, THE CLUNKING IS REALLY LOUD. I DROVE TO CHRYSLER IN WIESBADEN, GERMANY, AND INFORMED THEM THAT I BELIEVE IT WAS A LOWER BALL JOINT MAKING THE NOISE ON BOTH SIDES. LATER THEY CALLED ME AND SAID I WAS RIGHT, AND THEY DO NOT DO BALL JOINT REPAIR, THEY REPLACE THE CONTROL ARM. MAKES SENSE, I AM A MECHANIC, SAE CERTIFIED, WORKING AT A REPAIR FACILITY. THE CUSTOMER SERVICE MANAGER ALSO SAID I NEEDED A CV BOOT ON THE PASSENGER SIDE. COST OF A CONTROL ARM (PART ONLY-600 EURO!!. COST OF A CV BOOT, JUST A PIECE OF RUBBER, 201 EURO. PARTS ONLY. TOTAL COST WITH PARTS AND LABOR WOULD HAVE BEEN 1,060 EURO, ABOUT 1200 US DOLLARS FOR ONE SIDE ONLY. I DID NOT ALLOW THEM TO ROB ME, SO I ORDERED BOTH SIDES, CONTROL ARMS, CV BOOTS, INNER AND OUTER TIE RODS COMPLETE. I INSTALLED THEM WITH THE HELP OF MY SUPERVISOR USING MANUFACTURER'S DATA TO TORQUE ALL BOLTS AND NUTS. PARTS USED WERE CHRYSLER USA PARTS. THE REPLACEMENT PARTS STARTED MAKING THE SAME NOISES THE SAME DAY. CHRYSLER NEEDS TO RECALL THESE CARS AND MANUFACTURE A FITTING PART. THE MATERIAL IS TOO CHEAP FOR SUCH A HEAVY CAR. SO, NO WARRANTY, NO RECALL (NOBODY DIED YET!) AND NO COOPERATION FROM CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481197October 19, 2012
ENGINE
OUR 2009 JEEP PATRIOT HAS STALLED OUT OVER 35 TIMES SINCE OCTOBER OF 2011 AFTER MOVING FROM CALIFORNIA TO FLORIDA. THE ISSUE OF THE JEEP PATRIOT STALLING OUT ALWAYS OCCURS AT AN INTERSECTION WHILE WAITING FOR THE LIGHT TURN GREEN. THE STALLING OUT ISSUE IS MORE LIKELY TO OCCUR ON MOST, HUMID DAYS. HOWEVER, IT HAS OCCURRED ON DRY, HUMID DAYS AND ON A RARE OCCURRENCE, AT NIGHT. THE VEHICLE MANUFACTURE, CHRYSLER JEEP AND THE DEALERSHIP HAVE NO ANSWER FOR THE PROBLEM SINCE IT HAS BEEN REPORTED, BUT THEY MECHANICS DON'T KNOW HOW TO "FIX" OR "REPAIR" THE PROBLEM OF THE JEEP PATRIOT STALLING. IT HAS TO DO WITH THE CHRYSLER JEEP CORPORATE OFFICES NOT SENDING OUT A REPAIR ALERT TO DEALERSHIPS AND ALSO BECAUSE THE PROBLEM OF STALLING CANNOT REGISTER ON THEIR COMPUTER DIAGNOSTIC TESTS. THE SAFETY OF THE 2009 JEEP PATRIOT IS A CONCERN WITH MY FAMILY SINCE STALLING OUT CAN RESULT IN AN ACCIDENT OR A LOW PROVABILITY OF BEING A FATAL REAR END ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472997August 30, 2012
SUSPENSION, STEERING, SERVICE BRAKES
HAD TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH FRONT LOWER CONTROL ARMS . HAD VEHICLE IN FOR SERVICE ON 7/5/12 AND THEY HAD TO REPLACE MASTER CYLINDER AND WERE SUPPOSE TO DO A VEHICLE INSPECTION AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469578August 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT SHE HEARD A NOISE IN THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE BALL JOINTS AND UPPER AND LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468931August 2, 2012
TIRES
I HAD MY VEHICLE AT TUFFY MUFFLER FOR AN OIL CHANGE AND TIRE ROTATION/INSPECTION WHEN THEY POINTED OUT THAT THREE OF THE FOUR METAL TIRE PRESSURE/POSITION SENSORS WERE CRACKED. THE STATED THIS COULD RESULT IN AN IMMEDIATE RELEASE OF AIR WHEN THE VEHICLE IS IN MOTION. THEY ALSO TOLD ME THEY HAD REPLACED AN UNUSUAL NUMBER OF THESE ITEMS IN CHRYSLER MADE PRODUCTS. IT APPEARS THERE IS A DEFECT IN THE METAL ALLOY THEY ARE USING. I CALLED CHRYSLER TO INFORM THEM THAT I WAS FILLING A COMPLAINT AS THEY DID NOT SEEM CONCERNED WITH CUSTOMER SAFETY ISSUE. I AM COVERED UNDER A LIMITED WARRANTY FOR MOST OF THE COST BUT THE ISSUE IS THE POSSIBLE LOSS OF TIRE PRESSURE WHILE THE CAR IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461941June 16, 2012
SUSPENSION
LEFT AND RIGHT BALL JOINTS/CONTROL ARM INSPECTED BY DEALER TECHNICIAN DURING ROUTINE TIRE ROTATION, AND FOUND TO BE WORN OUT AND AT RISK OF FAILING. PARTS REPLACED BY DEALER WHILE STILL UNDER 3-YEAR WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460196May 31, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM
JEEP HAS LEAKED ON 3 OCCASIONS, WHILE RAINING, COMES INSIDE THE PILLARS, INTO THE INSIDE OF THE JEEP. WATER COVERS GAS AND BRAKE PADS, RUNS INTO ELECTRICAL AND RUINS CARPET. HAS BEEN UNSUCCESSFULLY FIXED. HAVE NOT DRIVEN CAR IN 18 MONTHS, HAD TOWED BACK TO HOME. HEADED TO ARBITRATION, BUT HEAR THEY WILL RE-SELL THE CAR AND FEARFUL SOMEONE WILL GET HURT IN THIS CAR. PEDDLES BECOME VERY SLIPPERY WHEN WATER HITS THEM AND DO NOT FUNCTION CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459520May 24, 2012
SUSPENSION
WITH A LOW MILEAGE OF 37,325, BOTH ORIGINAL FRONT BALL JOINTS NEEDED TO BE REPLACED. MAJORITY OF THE ACCUMULATED MILEAGE IS HIGHWAY DRIVING AND THERE IS ONLY ONE DRIVER. AFTER GRADUALLY NOTICING A ROCKY RIDE, I MADE A MECHANIC'S APPOINTMENT FOR A DIAGNOSIS OF THE PROBLEM. THE EXPERIENCED MECHANICS DIAGNOSED THE BALL JOINT DEFECT. THE MECHANIC CALLED THE JEEP DEALERSHIP TO PRICE JEEP PARTS AND WAS TOLD TWO COMPLETE ARMS WOULD HAVE TO BE PURCHASED TO COMPLETE THE BALL JOINT REPAIR. THE CONDITION OF THE BROKEN BALL JOINTS SHOWED EXCESSIVE PLAY. THIS IS MY SECOND JEEP VEHICLE; THE FIRST VEHICLE WAS A JEEP CHEROKEE 4X4 THAT DID NOT HAVE THIS PROBLEM WITH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458102May 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTIC TESTING. THE FUEL INJECTOR WAS FLUSHED AND THE THROTTLE WAS CLEANED TWICE YET THE FAILURE PERSISTED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449164February 24, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE, ELECTRICAL SYSTEM
THE SUNROOF LEAK HAS BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THE JEEP, NEW. IT'S BEEN "REPAIRED" SEVERAL TIMES. THEY BLOW OUT THE DRAIN LINES AND TELL US NOT TO PARK NEAR ANY TREES. THEN I TAKE IT TO THE CARWASH AND IT LEAKS AGAIN. THEY TELL US NOT TO SPRAY THE WATER TO DIRECT AT THE ROOF. WATER GUSHING THROUGH MY DOME LIGHT HAS WASHED DOWN THROUGH THE DASH CONSOLE AND NOW MY HANDS FREE (U-CONNECT) IS MALFUNCTIONING. THE SERVICE DEPT, CHARGED ME TO LOOK AT IT AND SUPPOSEDLY FIXED IT. IT'S STILL DOES NOT WORK PROPERLY. ALL THE CONSOLE BUTTONS ARE STICKING. THIS PROBLEM STARTED WHEN THE JEEP HAD A WARRANTY PACKAGE. NOW THAT IT'S NO LONGER UNDER WARRANTY, THEY CHARGE ME TO "PUT A BANDAID" ON IT AND TELL ME STAY OUT OF THE WOODS... WITH MY JEEP!!!! WHEN IS CHRYSLER GOING TO TAKE RESPONSIBILITY FOR THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446997February 7, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE WHILE THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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