Jeep Gladiator Complaints (2021)

292 consumer complaints on file.

#11544608September 14, 2023
ELECTRICAL SYSTEM, STEERING, ENGINE
Truck has death wobble. Truck steering motor gets stuck at times. Truck has electrical problems and computer problems. The steering is bad and the suspension is loose. I feel unsafe driving this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544213September 13, 2023
VISIBILITY/WIPER
The defroster only blows out of the center of the windshield. So the drivers side and passenger sides of the windshield do not clear up at all. This causes me to not being able to safely see where I am driving when my windshield is foggy or covered with snow and ice. This is not the only Jeep Gladiator or Wrangler JL/JLU that is affected. People are complaining all over forums on the internet and to their local dealerships. This issue needs to be fixed before someone gets hurt or killed because you can’t safely see where you are driving or what’s in front of your vehicle or out the side windows since they don’t clear up either like they are supposed to do. I just bought this vehicle on the 28th of August, it only has 12600 miles on it so it is basically brand new and it should not have this issue at all. The 12th was the first time I’ve had to use my defrost in my vehicle and that’s how I found out it didn’t work properly. Having to take your child to school is not a good time to find out you can’t safely drive because you can’t see without constantly using a towel to clean the windshield off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543715September 10, 2023
AIR BAGS
Air bag sensor fails to properly sense a passenger in the passenger seat and the service airbag warning light cycles on and off. To keep it from cycling - one must disconnect the sensor. I have contacted the dealer to diagnose the problem. The condition occurred after starting the vehicle and occurs whether there is a passenger or not. It also occurs while the car is in run mode. Airbag will not function or may deploy with too much force
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541409August 29, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on two separate occasions while driving approximately 60-75 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered to replace the failure part with a temporary repair however, the contact declined due to the concern for his safety. The failure mileage was approximately 14,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540578August 24, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2021 Jeep Gladiator. The contact stated while driving approximately 55 MPH, the vehicle stalled. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the power steering and brakes were still operational. The contact stated no warning light was illuminated. The contact coasted the vehicle off the roadway and attempted to restart the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The vehicle had been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel). The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536139August 2, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533615July 21, 2023
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
IT GOT 7 PROBLEM ISSUES AND ALMOST LOST CONTROL DUE TO ELECTRONIC THROTTLE CONTROL FAILED WHILE DROVE ON FREEWAY AND TOW TEARDROP (1400 LBS) . MALFUNCTION INDICATOR LIGHT, TRACTION ON (COULD NOT TURN OFF), ELECTRONIC STABILITY CONTROL ACTIVE POPPED UP ( COULD NOT TURN OFF), SERVICE FORWARD COLLISION WARNING LIGHT, CRUISE CONTROL FAULT WARNING LIGHT, SERVICE STOP/START SYSTEM WARNING LIGHT, SERVICE ADAPTIVE CRUISE CONTROL WARNIING LIGHT (ALL OF THEM POPPED UP THAT COULD NOT TURN OFF). I WENT TO JIM CLICK JEEP DEALERSHIP AND THEY NEVER SEEN THEM BEFORE. I AM VERY DISAPPOINTED AND I FEEL THAT MY TRUCK IS "LEMON" I TOLD THEM TO FIX ASAP BUT THEY CAN NOT FIX AND HAVE TO WAIT TILL AUGUST 9 (APPOINTMENT) TO CHECK WHATS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533229July 19, 2023
ENGINE, UNKNOWN OR OTHER
There is one safety recall on the truck that jeep won't fix 22V-767 its been almost a year and there still isn't any fix. There is also an EMISSIONS RECALL Y81 that they also won't fix that is preventing me from smog and registering the vehicle in California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531887July 12, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Starting in August of 2022 I started getting error messages from the car about Electronic Stability Control, Antilock Brake Systems, and Collision Avoidance problems. These seemed to come and go. But if I was on the highway with Cruise Control on and these messages appeared the car immediately drops out of Cruise Control. In addition if it happened while braking the pedal would go almost to the floor and I would have to pump several times to get the brakes to work. I took this car to the dealership on 10/3/2022, 3/20/2023, and 5/20/2023. In the first 2 instances I was told the part would be available within 6 weeks. For the last instance I was told the part would be in in 2 weeks. That was over 6 weeks ago and still Jeep has been unable to provide the part. Being unable to provide a part so key to many safety systems represents a significant safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529006June 26, 2023
FUEL/PROPULSION SYSTEM
I am not able to trade in my jeep because of this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528511June 23, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 37 MPH, the vehicle lost motive power. Additionally, the vehicle made abnormal grinding and metallic sounds. The contact stated that the sound persisted, and the transmission bell housing fractured. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the contact's workplace. The dealer was notified of the failure. The dealer informed the contact that the manufacturer had been contacted and would cover the bell housing replacement; however, the contact would be charged a labor cost and a repair cost for the clutch and flywheel replacement. The dealer advised the contact to take the vehicle to their location once the parts became available. The contact related the failure to NHTSA Campaign Number: 23V116000 (Power Train) however, the parts were not yet available. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 48,602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528470June 23, 2023
UNKNOWN OR OTHER
This vehicle is equipped with remote start as a factory option. I was checking things under the hood, with the keyfob in my pocket. The start button must have inadvertently been pressed. To my surprise, while I was poking around under the hood, the engine started. Luckily, I heard the fuel pump and other electronics power up and got clear of everything, but I was quite surprised to have the engine start while the hood was open. I thought there was supposed to be an interlock that would prevent this. I could have been seriously injured if my hands would have been near moving parts and I not noticed an imminent engine start. I will be contacting my dealer to investigate, but thought I would report it here, too. This situation should never happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528215June 21, 2023
STEERING
Multiple attempts to correct “death wobble “. Problem began in March 2023. Available for inspection upon request. Steering issues caused safety concerns for the driver and passengers, as well as other drivers and passengers on the road. Problem confirmed and multiple attempts to repair were made by Jeep dealership. No inspection by anyone besides the dealership service department. No warning lights activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527104June 14, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
Fuel pump is on safety recall with no fix in over a year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526918June 14, 2023
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525012June 2, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523452May 23, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The wire harness for the doors, which are designed to be removed easily, doesn't function properly causing pins to become bent when being reinsert. This causes several systems to malfunction and alert improperly. The blind Spot assist and cross rear warning is affected. This a common and known problem amongst Jeep owners who removed their doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522010May 15, 2023
STEERING
Uncontrollable wobble in the front end that starts after 50mph. I have seen many other online comments about this, and they are saying Jeep cannot fix it. This is absolute fatality waiting to happen. This needs to be addressed immediately before someone dies, if it hasn't already happened. This issue goes back quite a number of years. There has not been a recall on this and I cannot believe that. I have seen that there has been a class action law suit filed by Jeep owners, and I am astounded that nothing has been done. I am hoping NHTSA can help us before something happens. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516047April 7, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514031March 27, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On February 25, 2023, while slowing down as I approached an intersection controlled by a red signal light and applied my brakes which was slowing me down. My foot never moved off the brake pedal as I slowed down. Suddenly, the Jeep Gladiator "accelerated/surged" forward and stated gaining speed. Although I was applying constant pressure on the brake pedal, the vehicle never slowed down or stopped because after traveling 200-300 feet and striking two signal light poles and a communications box, the vehicle came to a stop. This was the third incidence of Sudden Unintended Acceleration (SUA). Tshe vehicle is available for inspection and under the supervision of Safeco Insurance. In this case, injuries were limited to a passenger broken toe and the driver being bruised. Similar accidents involving striking stationary poles resulted in death but we were spared that outcome. The first instance of SUA occurred on a street near my home and while applying constant pressure on the brake pedal, the vehicle finally skidded to a stop after traveling approximately 200 feet. The second instance of SUA occurred while pulling into a parking lot, and again, after applying constant pressure on the brake pedal, the vehicle came to a stop after traveling approximately 300 feet. After the first and second instances, I took the vehicle into the dealership, but they could not find anything wrong. The police report blamed an electrical/mechanical failure. No warning lights or messages were noted.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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