Jeep Commander Complaints (2008)

437 consumer complaints on file.

#10722780June 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722215May 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE KEY BECAME DIFFICULT TO TURN OVER IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721440May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717187May 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN UPDATED 9/22/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717204May 18, 2015
UNKNOWN OR OTHER
JEEP COMMANDER 2008 HEMI 5.7 IGNITION FAULTY AND WILL NOT START PART OF THE TIME AND VEHICLE WILL SHUT DOWN WITHOUT WARNING. MY JEEP HAS THE ABILITY TO CHOOSE WHEN IT WANTS TO START- TURN THE KEY SOLENOID CLICKS BUT WILL NOT START, PLACE SHIFTER IN NEUTRAL STARTS RIGHT UP, OTHER TIMES WHILE IN NEUTRAL ROLL IT BACK AND THE VEHICLE STARTS. AH-HAAA MOMENT THAT EVERY MECHANIC GOES TO IS THAT ITS THE STARTER WHICH I HAVE REPLACED- WRONG 2 TIMES! SAME PROBLEM WITH SECOND NEW STARTER, AH-HAA ITS THE BATTERY- NOPE! ANOTHER $150 DOWN THE DRAIN, RELAYS- NOPE! STILL INTERMITTENT AT BEST, JEEP STARTS WHEN IT WANTS!!! I HAVE TRIED EVERY MIX AND MATCH OF WAYS TO START THE VEHICLE AND IT WILL LITERALLY START WHEN YOUR ON YOUR LAST NERVE OR AFTER YOU WALK HOME, CALL A TOW TRUCK AND GO BACK TO YOUR JEEP - WHA-LAA IT STARTS! YOU ALSO TAKE IT TO THE DEALER WHO CHECKS IT ON THE COMPUTER AND STATES "WE CANT FIND ANYTHING, CANT FIND ANYTHING WRONG WITH IT (AND EVEN THOUGH JEEP HAS A RECALL AND YOUR CAR IS UNSAFE TO DRIVE) THAT WE HAVE TO GIVE YOU YOUR KEYS BACK AND GET YOU ON YOUR WAY". REAL SAFE JEEP- LOOSING FANS FAST. OK VENTING OVER- STILL A FAN OF JEEP BUT THIS IS AN OBVIOUS PROBLEM THAT ACCORDING TO NUMEROUS INTERNET SITES THAT A TON OF COMMANDER OWNERS ARE HAVING. I WISH JEEP WOULD GIVE AN UPDATE AS MY COMMANDER IS SITTING AT A DEALERSHIP IN KETTERING OHIO WITH TECHNICIANS THAT ARE STATING "ITS THE STARTER". MY RESPONSE WAS THAT I WANT THE IGNITION RECALL FIXED, FUNNY THING WAS THAT THEY STATED THAT CHRYSLER DID HAVE ALTERNATE PARTS THAT WOULD WORK (COSTING $450 TO INSTALL) BUT NOT COVERED UNDER THE WARRANTY REPAIR. I STATED MY CASE AND WAS INFORMED THAT THE DEALERSHIP WAS GOING TO CONTACT C.J.D. AND REQUEST A OVERRIDE ON THE COST TO GET MY JEEP STARTING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714826May 13, 2015
ELECTRICAL SYSTEM
2008 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO NOT RECEIVING REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD THE WIRELESS IGNITION NODE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716013May 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHEN DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715275May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 6/11/15*CN UPDATED 10/16/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714932May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713808May 4, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
2008 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING. *SMD THE CONSUMER NOTICED ON HOT DAY, WHEN THE GAS WAS 1/4 OR LESS, IT WOULD STALL. THE CONSUMER INSTALLED A HEAT INSULATOR ON THE FUEL RAIL AND REPLACED THE FUEL CAP. HOWEVER, IN FEBRUARY WHEN IT WAS 45 DEGREES AND THE TANK WAS 3/4 FULL, THE VEHICLE STALLED. SEVERAL MONTHS LATER, THE CONSUMER RECEIVED RECALL # 14V567000. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714322May 4, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE LOST POWER. I WAS ABLE TO MOVE TO THE SHOULDER AND BRING THE VEHICLE TO A STOP. THERE WAS NO POWER TO ANY SYSTEM. THE IGNITION SWITCH WAS IN THE OFF POSITION. I WAS ABLE TO RESTART THE VEHICLE. *TR THIS IS NOT THE FIRST TIME THE VEHICLE HAS LOST POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714196May 2, 2015
ELECTRICAL SYSTEM
ON 1 MAY 2015 I DROVE MY 2008 JEEP COMMANDER ON ERRANDS, MAKING SEVERAL STOPS. RETURNING TO THE VEHICLE AFTER MY LAST ERRAND, IT REFUSED TO START WHEN THE IGNITION KEY WAS PROPERLY INSERTED AND TURNED. AFTER SEVERAL ATTEMPTS AND NOTICING THAT THE DASHBOARD INDICATOR LIGHTS, INTERIOR LIGHTS, HEADLIGHTS AND ELECTRIC WINDOWS ALL FUNCTIONED PROPERLY, I CONCLUDED THERE WAS A STARTER OR ALTERNATOR PROBLEM. I HAD THE TOW TRUCK OPERATOR ATTEMPT TO JUMP THE VEHICLE JUST IN CASE IT WAS THE BATTERY, WHICH IT WAS NOT, AND WAS SUBSEQUENTLY TOWED 30 MILES HOME AT THE COST OF $175. THE NEXT MORNING, I WONDERED IF SOMETHING COULD BE AMISS WITH THE ELECTRONIC KEY FOB. I TRIED THE SPARE KEY AND THE CAR STARTED IMMEDIATELY. I THEN TRIED MY ORIGINAL KEY AGAIN AND THE CAR ALSO STARTED. WE DID RECEIVE A IGNITION SWITCH RECALL NOTICE FROM CHRYSLER IN THE FALL OF 2014 THAT INDICATED WE WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE, SO I CALLED THEIR 1-800 NUMBER FOR AN UPDATE. CHRYSLER CANNOT PROVIDE ANY SPECIFIC TIME FRAME FOR WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE. THE ONLY THING THEY WILL DO IS ADD YOUR EMAIL TO THE "SPECIAL NOTIFICATION LIST" SO THAT YOU WILL RECEIVE AN EMAIL WHEN THE PARTS ARE AVAILABLE RATHER THAN WAITING FOR A PHYSICAL LETTER TO ARRIVE VIA USPS. I NOW HAVE TO DRIVE THIS VEHICLE KNOWING THAT IT COULD SHUT DOWN WHILE I AM DRIVING AND CAUSE AN ACCIDENT - PRESUMABLY WITH DISABLED AIR BAGS DUE TO THE IGNITION BEING "OFF" - OR STRAND ME BY NOT STARTING. AS A BIOLOGIST, I DO RESEARCH IN SOME PRETTY INACCESSIBLE PLACES, SO THIS IS A HUGE SAFETY ISSUE FOR ME. CHRYSLER SHOULD BE COMPELLED TO ENGINEER A FIX AND MAKE IT AVAILABLE NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713906April 30, 2015
ELECTRICAL SYSTEM
I WAS NOTIFIED OF THE MANUFACTURER RECALL LATE 2014, I TOOK IT TO THE LOCAL DEALERSHIP AT THAT TIME AND WAS ADVISED THAT THEY DID NOT HAVE THE PARTS IN AND THAT THEY WOULD BE IN AT SOME POINT THIS YEAR. I ASKED WHAT THE ACTUAL RISK WAS THEY EXPLAINED THE BIGGEST RISK WAS ASSOCIATED WITH THE ENGINE SHUTTING OFF WHILE DRIVING AND WAS ADVISED TO REMOVE MY KEYS OFF OF MY KEY FOBS. ON APRIL 9, 2015, I PARKED MY CAR TURNED THE IGNITION OFF AND THEN REALIZE THAT THERE WAS A WINDOW DOWN. AT THAT POINT I ATTEMPTED TO RESTART THE CAR TO ROLL UP THE WINDOW AND THERE WAS NO POWER. AFTER HAVING THE CAR TOWED TO A LOCAL SHOP AND BEING TOLD THEY COULDN'T BRING UP ANYTHING ON THE COMPUTER BECAUSE THE ELECTRICAL SYSTEM WAS SHUT DOWN, THE VEHICLE WAS TRANSPORTED TO LOCAL DEALERSHIP WHERE THEY IDENTIFIED THAT THE WIN MODULE OR THE WIRELESS IGNITION NODE WAS DEFECTIVE. NOW, I HAVE BEEN WITHOUT A VEHICLE SINCE THAT TIME AND THEY ARE REPORTING THAT THE REPLACEMENT PARTS WILL BE EXPECTED AROUND MAY 14 OF THIS YEAR HOWEVER EVER SINCE APRIL 16, I HAVE BEEN GETTING DIFFERENT DATES EVERY SINGLE TIME I TALK TO THE DEALERSHIP. I BELIEVE CHRYSLER HAS EXCEEDED A FAIR AMOUNT OF TIME TO REPLACE THIS SINCE THEY KNEW ABOUT IT IN THE SUMMER OF 2014 AND THEY HAVE FAILED TO PROVIDE A QUALITY REPLACEMENT PART FOR THEIR PRODUCT. I HAVE BEEN IN CONTACT WITH BOTH THE LOCAL DEALERSHIP AND THE 1-800 NUMBER FOR CHRYSLER(888) 327-4236 AND THEY CONTINUE TO PASS ME AROUND AND INFORM ME THAT I'M WELCOME TO RENT-A-CAR AND HAVE BEEN OFFERED THE DEALERSHIPS DISCOUNT. FURTHER, THEY REPORT THAT THEY ARE NOT SURE WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE BUT I WILL BE NOTIFIED AS SOON AS THEY ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713022April 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713039April 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE IS DRIVING THE JEEP AND IT JUST CUTS OFF IN THE MIDDLE OF THE ROAD AND THIS HAS BEEN GOING ON NOW FOR MONTHS... WE RECEIVED A RECALL NOTICE LAST YEAR AND STILL WAITING FOR THE PARTS TO COME IN.. IT HAS BEEN OVER SIX MONTHS AND THERE SEEMS TO BE KNOW SENSE OF URGENCY ON THE PART OF CHRYSLER. MUST SOMEONE GET KILLED ON THE HIGHWAY BECAUSE THE VEHICLE SHUTS OFF BECAUSE OF THE ELECTRICAL SYSTEM AND CHRYSLER NOT HAVING THE PARTICULAR PARTS... I AM STILL PAYING FOR THIS VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712933April 26, 2015
ELECTRICAL SYSTEM, VISIBILITY
THIS JEEP HAS TWO PROBLEMS. AS I WAS TRAVELING ON A HIGHWAY, THE JEEP SHUT ITSELF OFF. IT HAPPENED ONLY ONCE, BUT I AM CONCERNED ABOUT A REPEATED ISSUE.REPORT RECEIPT DATE FEBRUARY 6, 2008, NHTSA CAMPAIGN NUMBER #08V059000.. THE SECOND PROBLEM I AM HAVING WHICH IS ON RECALL, IS THE IGNITION. ONCE I PLACE THE KEY IN THE IGNITION, AFTER PARKING THE JEEP, THE JEEP WILL GO TO THE OFF POSITION, BUT THE KEY CAN NOT BE REMOVED FROM THE IGNITION. REPORT RECEIPT DATE SEPTEMBER 17, 2014, NHTSA CAMPAIGN NUMBER#14V56700. I OWN A 2008 JEEP COMMANDER, VIN # [XXX]. I HAVE MADE SEVERAL ATTEMPTS TO REMEDY THE PROBLEM BY CALLING CHRYSLER, WHO DID ACKNOWLEDGE THE PROBLEM, BUT NEVER GOT BACK TO ME, AND I CALLED THE DEALERSHIP WHERE I PURCHASED THE JEEP, BUT BECAUSE MY VIN NUMBER DOESN'T MATCH THE RECALL LIST, THEY REFUSE TO RECOGNIZE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712831April 25, 2015
ELECTRICAL SYSTEM
RECALL NOTICES P57 & K06 , THE VEHICLE REFUSES TO START AND THROWS AN ERROR MESSAGE STATING THAT THE KEYS ARE NOT PROGRAMMED OR INSERTED WRONG. I KNOW THE P57 INVOLVES THE IGNITION BUT DOES NOT COVER THE SYMPTOMS THAT I AM EXPERIENCING. BUT , WHY SHOULD I TAKE THE VEHICLE IN TO REPAIR ONE PROBLEM UNTIL THE PARTS FOR THE OTHER PROBLEM ARE AVAILABLE. I HAVE BEEN CHECKING EVERY MONTH SINCE THE RECALL WAS ISSUED IN AUGUST 2014 AND THEY ARE STILL UNAVAILABLE. THIS SITUATION HAS LEFT ME WITH A BORROWED VEHICLE AND DISGUSTED. JUST HOW LONG DOES AND WILL IT TAKE FOR THE RECALL PARTS TO BECOME AVAILABLE ? ALSO THERE IS A RECALL ON THE SIDE AIRBAGS FROM 2010 !! THAT STILL STATES PARTS UNAVAILABLE !! REALLY !?!?! 5 YEARS AND NO PARTS ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712378April 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712455April 23, 2015
ELECTRICAL SYSTEM
WHILE ATTEMPTING TO START MY 08 JEEP COMMANDER IT WAS COMPLETELY DEAD. I HAD IT TAKEN TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS THE IGNITION SWITCH AND KEY FOB. WHEN ALL WAS SAID AND DONE IT COST ME OVER $300 FOR THE REPAIR. I HAVE SEEN THAT RECALL P57 WAS ACTIVE ON JEEP COMMANDERS FROM MANUFACTURE DATES OF 5-12-08 AND EARLIER, MY MANUFACTURE DATE IS 5-16-08. THIS SEEMS TO BE AWFULLY CLOSE TO THE RECALL DATE TO NOT BE INCLUDE ESPECIALLY SINCE MINE WAS FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712251April 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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