Infiniti Q50 Service Bulletins (2014)

256 manufacturer communications on file.

November 3, 2016•Document ID: 10119284
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
REVISION 1-PC451
Date Added:
October 15, 2017
Manufacturer:
INFINITI
Summary
2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
Associated Products (15)
2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56
Associated Documents
- Download MC-10119284-0001.pdf↗
November 3, 2016•Document ID: 10119254
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
ITB13-026f
Date Added:
October 15, 2017
Manufacturer:
INFINITI
Summary
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (7)
2017 Infiniti Q50 2017 Infiniti Q60 2017 Infiniti QX30 2017 Infiniti QX60 2016 Infiniti Q50 2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10119254-0001.pdf↗
October 20, 2016•Document ID: 10120576
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
ITB12-011g
Date Added:
October 25, 2017
Manufacturer:
INFINITI
Summary
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (23)
2017 Infiniti Q50 2017 Infiniti Q60 2017 Infiniti Q70 2017 Infiniti QX30 2017 Infiniti QX60 2017 Infiniti QX80 2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M35+ 3 more
Associated Documents
- Download MC-10120576-0001.pdf↗
October 5, 2016•Document ID: 10120581
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
ITB16-040
Date Added:
October 25, 2017
Manufacturer:
INFINITI
Summary
2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP) Control Unit. - Use the new part listed in the Parts Information. - Refer to the Electronic Service Manual (ESM), section ADP-Automatic Drive Positioner, for replacement information.
Associated Products (5)
2015 Infiniti Q50 2015 Infiniti QX60 2014 Infiniti Q50 2014 Infiniti QX60 2013 Infiniti JX35
Associated Documents
- Download MC-10120581-0001.pdf↗
October 4, 2016•Document ID: 10120580
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
ITB16-037a
Date Added:
October 25, 2017
Manufacturer:
INFINITI
Summary
2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
Associated Products (3)
2016 Infiniti Q50 2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10120580-0001.pdf↗
September 27, 2016•Document ID: 10091571
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
ITB16-037
Date Added:
February 14, 2017
Manufacturer:
INFINITI
Summary
"2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10°F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60°F. - THIS INCIDENT, IF IT SHOULD OCCUR, MAY BE INTERMITTENT. ACTION: USING THE SERVICE PROCEDURE IN THIS BULLETIN, REPLACE THE AIR MIX DOOR MOTOR LH AND THE AIR MIX DOOR LEVER LH WITH THE ONES FROM THE PARTS INFORMATION SECTION OF THIS BULLETIN."
Associated Products (3)
2016 Infiniti Q50 2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10091571-0001.pdf↗
August 19, 2016•Document ID: 10091427
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
ITB12-011F
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (17)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56
Associated Documents
- Download MC-10091427-0001.pdf↗
June 27, 2016•Document ID: 10090705
Service Bulletin/Repair Instructions
EQUIPMENT; STRUCTURE:BODY:DOOR
Mfr Comm. #:
ITB16021
Date Added:
February 7, 2017
Manufacturer:
INFINITI
Summary
2014 - 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10090705-0001.pdf↗
June 9, 2016•Document ID: 10192842
Service Bulletin/Repair Instructions
TIRES; EQUIPMENT
Mfr Comm. #:
ITB11021B
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
Associated Products (34)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70+ 14 more
Associated Documents
- Download MC-10192842-0001.pdf↗
April 18, 2016•Document ID: 10192806
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
ITB09041A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
Associated Products (58)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70+ 38 more
Associated Documents
- Download MC-10192806-0001.pdf↗
April 13, 2016•Document ID: 10192802
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE
Mfr Comm. #:
ITB09063B
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
Associated Products (70)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80+ 50 more
Associated Documents
- Download MC-10192802-0001.pdf↗
April 6, 2016•Document ID: 10075628
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16-014
Date Added:
July 7, 2016
Manufacturer:
INFINITI
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10075628-0001.pdf↗
March 29, 2016•Document ID: 10192788
Service Bulletin/Repair Instructions
EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Mfr Comm. #:
ITB15021A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
Associated Products (52)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80+ 32 more
Associated Documents
- Download MC-10192788-0001.pdf↗
March 23, 2016•Document ID: 10192784
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
Mfr Comm. #:
ITB13026E
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.
Associated Products (3)
2016 Infiniti Q50 2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192784-0001.pdf↗
March 23, 2016•Document ID: 10075617
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: CAMERA SYSTEM
Mfr Comm. #:
EL13-023E
Date Added:
July 7, 2016
Manufacturer:
INFINITI
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)
2016 Infiniti Q50 2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10075617-0001.pdf↗
March 22, 2016•Document ID: 10192782
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
ITB16014
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If it applies, reprogram the ECM. See this bulletin for further detail.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192782-0001.pdf↗
March 8, 2016•Document ID: 10192763
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
ITB15018A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM: "Brake Judder" during braking, especially when braking at highway speeds. Symptoms of "brake judder": - steering wheel shake - body vibration - brake pedal pulsation IMPORTANT NOTES: If any symptom above occurs when cruising or coasting (not braking), it is not "Brake Judder" and may be tire/wheel related. DO NOT CONFUSE "Brake Judder" with the rapid consistent-speed pedal pulsation that may be felt and only occurs when ABS is activated during hard braking or on slippery road surfaces. ACTION: 1. Inspect the front brake rotors to determine if "machining" ("turning") is possible or if replacement is necessary. 2. Replace both pad pins in both front 4-piston calipers (see PARTS INFORMATION). 3. Replace the front brake pads (see PARTS INFORMATION). See this bulletin for further detail.
Associated Products (7)
2016 Infiniti QX70 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX70 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX70
Associated Documents
- Download MC-10192763-0001.pdf↗
February 26, 2016•Document ID: 10192751
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING
Mfr Comm. #:
ITB03051J
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Infiniti?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
Associated Products (30)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70+ 10 more
Associated Documents
- Download MC-10192751-0001.pdf↗
February 25, 2016•Document ID: 10192749
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB15034B
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for parts or labor. This campaign will apply to vehicles in the following States, only: Colorado, Connecticut, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Utah, Vermont, Washington, Wisconsin, Wyoming. IDENTIFICATION NUMBER Infiniti has assigned identification number P5326 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192749-0001.pdf↗
February 19, 2016•Document ID: 10192743
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
P5326B
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information
Associated Products (1)
2014 Infiniti Q50
Associated Documents
- Download MC-10192743-0001.pdf↗

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