Hyundai Veloster Complaints (2015)

137 consumer complaints on file.

#11555384November 16, 2023
ENGINE
I bought this vehicle from a used car lot in February 2023, not 2022, and drove it under 3k miles; when I took it, it had 86k miles, and the check engine light came on. I took it to FRANK HYUNDAI, where, to this day, have not been able to help me; all this time, I, the consumer, had to chase down the repair guy assigned to my car and, only to be vaguely told it was sludge and metal shedding. It might be my misuse or neglect when I had driven the damn thing before even recommended servicing or an oil change was needed. I also called Hyundai Motors corporate, where a case manager suggested a goodwill repair, but nothing had been done. I would appreciate any help NHTSA could provide as there are campaigns on this model car with engine rod failures, and the damn extended warranty should apply to subsequent owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549937October 14, 2023
ENGINE, VEHICLE SPEED CONTROL
Engine blinking and smell burnt while driving, ABS button turn on automatically
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548615October 6, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Veloster. The contact stated while driving at slower speeds and depressing the brake pedal, it seemed the ABS engaged, and the vehicle slowed down significantly. Additionally, the brakes were dragging. The contact stated that upon depressing the brake pedal again, the vehicle operated as needed. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. Additionally, the contact stated that the brake pads had shown premature wear and tear. The vehicle was taken to the dealer, where the brake calipers, rotors, and brake pads were replaced; however, the failure recurred after 4,500 miles driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546990September 27, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
My cars lights (headlights, gage cluster lights, dash lights, radio screen light, etc..) and screen for my radio and back up camera, all turn off by themselves, for maybe 1 second or 2, while driving. This happens randomly, no warning, no special conditions, just out of nowhere, and for no reasons. Since I bought the car in September of 2020 (used, as is) it has done it now 7 or 8 times, with tonight being the most recent occurrence. I don't know how to have it checked or verified by a technician because there's no forewarning before it happens. It's completely random and unexpected. It's very scary, especially with my children in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537360August 9, 2023
ENGINE
Engine had no oil, starting making a knocking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532000July 13, 2023
ENGINE
Engine failure outside of normal warranty period. However oil consumption is the cause. Hyundai allows for 1quart of oil loss every 1000 miles. There should be no oil loss. Before I could get an oil consumption test my motor started knocking. The dealership was supposed ask for goodwill assistance but never did. They found no compression in cylinder 4 and stated since it wasn’t a rod bearing failure they would not cover it. Also they are using third party BBB to turn down complaints which should be a violation of the consumers rights. They are paid by Hyundai to reject claims.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526335June 10, 2023
ENGINE
99% sure the vehicle’s rod bearing is what is knocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525745June 6, 2023
STRUCTURE:BODY
The car was repaired at a Hyundai dealership less than a month prior to the incident. I was driving down a road with no one around besides me and my passenger when all of a sudden Orange sparks start flying out the sides of the car, I slow down and pull over as fast as I could, then I noticed fire on the passenger side and hurried us out the car. It proceeded to burn away until the firefighters came.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11522866May 19, 2023
ENGINE
Rattling noise is occurring when accelerating and on cold start. This has been occurring for quite some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520641May 5, 2023
ENGINE
Rod bearing in the fourth piston is failing and there is an existing TSB for this problem on this year (2015) of Veloster however Hyundai is saying that it doesn't cover this engine model so we are going to be out $7,000 for a new engine. Seems like the engine is the same only difference is the turbo so seems like this model should be part of the TSB as well. The problem has been confirmed by a mechanic at his shop C&C automotive in Fayetteville AR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519813May 1, 2023
STEERING
The contact owns a 2015 Hyundai Veloster. The contact stated that the steering wheel had become loosened and was shaking while driving at various speeds. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was discovered that the plastic bushing inside the steering column was defective and needed to be replaced. The contact was informed by the mechanic that there might have been a recall on the vehicle related to the failure. The mechanic referred him to the dealer. The dealer informed him that there were no recalls on the vehicle, and he was then referred to the NHTSA.gov website. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518154April 20, 2023
ENGINE
Three times now my 2015 Veloster has been in the shop for the same issues. Loss of power while driving. They did software update first time. That was a year ago. It has been actiing sluggish since. Then two weeks ago my husband was driving it made a loud noise and the power went to limp mode and engine light came on. Took 4 hours for a tow truck to pick up him and my car. I took it to the shop again, they had it for almost 2 weeks. Told me the spark plugs were bad. They replaced them. That didn't help. Then they said the Catalytic converter was bad. So they replaced that. I picked it up today 4/20/23 at 2:00pm. I then drove 7 miles from the shop and heard a loud noise and the power reduced to 20 MPH I could not go any faster it was in limp mode and I crawled it back to the dealership. I told them I got an extended warranty 3 years ago and I got notified my car would need a new motor. They told me it would take a long time to get a motor and they were sure it was not my motor. I can't afford a tow truck bill again and I can't afford to keep fixing things it may not need they are just guessing. They told me it may take awhile this time because they have no idea what is wrong with it. But it was scary doing 45 mph with speed of traffic and just lose power. My husband was doing 65 MPH when it happened to him. I have babied my car since new and I only have 60,000 miles on it. I hardly have broken it in. I don't know what to do now. I don't want this to happen and have and accident because of it or a fire. I have grandkids in my car with me and I don't feel safe anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516702April 12, 2023
ENGINE
We purchased the vehicle in March 2022 and in May 2022 the engine light came on and there was knocking in the engine until finally the engine quit while driving. Upon inspection of the engine it appeared to have blown as there was oil all under the hood. The car was towed and serviced at a Hyundai dealer and I was told it needed a new engine. They put another engine in the car. We got the car back December 31, 2022 with the "new/used" engine and that night the engine overheated and had to be towed back to the dealer that did the repairs costing almost $10K. They repaired the engine again, saying that they put another engine in and we got the car back in late February 2023. April 2023 the car engine light came on again and the car began to smoke. My son had been driving, pulled into our driveway, popped the hood to see why it was smoking and the car then caught fire! My son could have been seriously hurt or even worse! The car has been inspected by our insurance company and is now claiming a total loss. I have since emailed the pictures of the car to the service manager at the dealer where the work was done and he is claiming that he can't tell by the pictures what caused the fire. This is the SECOND engine they put in this car!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11513941March 27, 2023
ENGINE
At this time failure is unknown. The engine has a knocking noise. There 8s a current recal for the 2015 and 2016 hyundai velosters and im told my car does not qualify because the build date is two days before the recall dates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512997March 21, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Hyundai Veloster. The contact stated while driving at various speeds, the engine was running rough causing the vehicle to vibrate abnormally. The vehicle also lost motive power. The contact had to depress the accelerator pedal several times before the vehicle would respond and drive as needed. The contact stated that the vehicle had also begun to consume an abnormal amount of engine oil. The contact stated that the check engine warning light was constantly flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505808February 6, 2023
ENGINE, POWER TRAIN
Have a rod bearing that has worn prematurely, Was told that there are recalls Hyundai Recall 198 for this problem with other vehicles of this same year, make, and model but min was not included. Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498779December 25, 2022
ENGINE
check engine light has been coming on and off for over a year, either comes back negative and goes away on its own or i’m told there’s a plethora of problems that need to be fixed. it’s been on now for about a month and i’ve been told again it could be anything. there is a recall on this engine and i was never notified
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495765December 2, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driver entered the car and closed the driver side door. Car was in park in driveway. Driver tried to vent the moon roof and the glass of the moon roof shattered. Glass rained down upon driver and flew all over the driveway and the lawn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495064November 27, 2022
ENGINE, POWER TRAIN
As I was turning off a main road into my neighborhood at night with little visibility for oncoming traffic, I lost power steering and the car began to shake. I was able to coast into my driveway. As I coasted into my driveway I noticed my engine, battery, and water light illuminated. Upon parking my car, I returned to where I lost my power steering found my damper pulley/crankshaft pulley and the crankshaft bolt in the middle of the street where I lost my power steering. I called the dealership and they took a look at it and are saying the entire engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494579November 22, 2022
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated while driving 65MPH, the engine started knocking and shaking then stalled. The check engine warning light was intermittently illuminated. The contact then stated that she was able to coast the vehicle off the road. Upon checking under the hood of the vehicle, she noticed that oil had spilled throughout the engine compartment. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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