Hyundai Palisade Complaints (2023)

390 consumer complaints on file.

#11738450May 18, 2026
SEAT BELTS, AIR BAGS, VISIBILITY/WIPER
There is an ejection mitigation recall and no remedy from Hyundai in the near future. This sets us up for future injury to my children in the event we are in an accident. This also will result in a lawsuit by us to Hyundai should I or my children are injured or maimed in the event thus vehicle does not properly protect us in an accident. The seat belts are recalled as well and parts are on back order. The solution from Hyundai is to continue to use the defective belts with minor children and hope for the best. This is simply unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737278May 12, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The safety sensors mounted on the front of the car seem to disable frequetnly. I belive it is the bumper sensors. I read it is a known issue that they disable when it's snowing/raining/mud. I cleaned them off and took a 3 hour drive in clear weather, dry roads. they would disable and then come back on intermittently through the drive.. drive started in day time and ended in the evening. When they are disabled the cruise control will not work and then the car just starts to slowly slow down on the the highway. On the drive back, it was daytime, roads were clear, no inclement weather and it did the same the whole way back. periodally disable and then come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736571May 8, 2026
UNKNOWN OR OTHER
Upon purchase of used vehicle the remote start does not work with the Key FOB. only received one key fob and it is the original. new battery put in and no changes. It will lock/unlock, open rear hatch, will also open rear hatch on approachign but remote start will not work. ensured all the doors were locked and have been in close range. the red light on the key fob will not light up when you try to remote start. it does light light up on all other functions. remote start button does still click just the same as other buttons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736568May 8, 2026
SEAT BELTS
[XXX] old child pulled the seat belt out farther than necessary, creating slack. The seatbelt got twisted and it won't retract into the trim. We tried tugging, trying to unfold the ripple at the trim and We tried folding the belt into a triangle, pushing it back in to re-engage the pulls but it did not work. we now have no seatbelt for the 2nd row passenger side. The belt is extended and will not retract. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735773May 5, 2026
UNKNOWN OR OTHER
I am reporting a safety concern regarding my 2023 Hyundai Palisade (VIN: [XXX] ). My vehicle is associated with recall-related safety concerns. I have been informed that there is currently no available remedy or timeline to address the issue. This places me in a position where I am expected to continue driving a vehicle that may have a known safety risk, without any resolution available. I do not feel safe transporting my family in this vehicle, and I am concerned about the risk of injury if the issue were to result in a failure while driving. I have attempted to work directly with Hyundai Motor America; however, I have not been provided with a meaningful resolution or alternative option. I was also informed that there is no current fix available. This is not simply an inconvenience—it is a safety concern involving a vehicle that I rely on daily. I am requesting that this complaint be documented and reviewed as part of any ongoing investigation into this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735738May 5, 2026
ENGINE
The vehicles check engine light has come on. I have had it to the dealership several times. I spent a large amount of money to have the fuel injectors replaced. Not fixed. The dealership has told me they have had 3 others in with the same problem and haven’t been able to fix it. Now my vehicle is out of warranty so I have to pay for all the repairs. I have had to e vehicle stall 4 times now in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735134May 1, 2026
AIR BAGS, SEAT BELTS, SEATS
My vehicle is subject to Recall 292 (NHTSA 24V-034). Hyundai has admitted in writing that this vehicle violates Federal Motor Vehicle Safety Standard (FMVSS) No. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. I routinely transport minor children in the third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. Despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai National Consumer Affairs (Case #XXX) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734825April 30, 2026
STEERING, ELECTRICAL SYSTEM
While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check Lane Following Assist system, and Check Inattentive Driving Warning system. After turning into a nearby parking lot and parking, the vehicle was turned off and then back on, and all warning messages and the power steering warning indicator turned off. My wife was approximately 1 mile from home and decided to try to drive home. After getting back on the road, the same issue occurred again with all indicators and warnings repopulating on the dashboard this time with the vehicle traveling at approximately 35 MPH as she crossed a major intersection. My wife was able to get the car home safely without power steering, and after turning the car off and back on again, all warning messages and indicators turned off again. The next day, 4/30/2026, we contacted our local Hyundai dealer and Hyundai roadside assistance. The vehicle was towed to the dealer, where it is currently being serviced for this issue. We have not yet received an update on what caused the issue, but we felt it was important to report it to NHTSA because, if it had happened at a higher speed, it could have resulted in a serious accident and possibly serious injury or death of my pregnant wife and child, who was with her in the car at the time. I can provide any and all updates and documentation I receive from the dealer upon request, and the vehicle can possibly be made available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734741April 30, 2026
AIR BAGS, SEAT BELTS
Recall for seatbealts and third row airbags. Car has been at the dealership currently for a month with no parts for the seatbelts and no remedy at this time for the air bags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734596April 29, 2026
AIR BAGS, SEATS, SUSPENSION
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seats) and 26V034000 (Air Bags). The contact stated there was an undisclosed failure with the suspension. The local dealer was contacted on several occasions, and the vehicle was diagnosed with suspension failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and declined a buyback. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734357April 28, 2026
AIR BAGS, SEAT BELTS
Hyundai has refused to correct recall 292 and 283. I do not feel safe driving my children in the third row with the open recall. I have requested a loaner while the recalls are fixed. Since recall 292 has no timeline on repair, I feel Hyundai should issue a buy back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734237April 28, 2026
SEAT BELTS
Safety Recall 283 - NHTSA Recall 25V607000 This recall is a huge concern, and the problem has not been fixed. It has been months. I have called the Hyundai dealership several times about this needing to be fixed. I have two children. THEY HAVE HAD THEIR SEATBELTS COME UNBUCKLED SEVERAL TIMES NOW!! If we are in any kind of accident, the faulty seatbelts could be the difference between life and death. The dealership has been great; however, they are only getting a few replacements in at a time. I now am having to look into the option of trading in my vehicle and purchasing a new one. I am only about halfway through my loan term which means I am going to be losing money. THIS NEEDS TO BE FIXED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733658April 24, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733522April 24, 2026
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver's side seat belt unbuckled on several occasions. The driver was able to buckle the seat belt. Additionally, the contact stated that while driving 55 MPH, the contact's son reported that the second-row middle or rear passenger's seat belt had independently unbuckled. The vehicle was taken to the dealer, where the seat belt was inspected, and the part was ordered; however, the contact stated that the part had been on back order. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts production could not be rushed. The contact was advised to obtain a rental vehicle due to safety concerns, and reimbursement might be provided for the rental vehicle. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733431April 23, 2026
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
On September 11, 2025, Hyundai of New Port Richey (Lithia Motors) executed a Certified Pre-Owned (CPO) contract and delivered a 2023 Hyundai Palisade (VIN: [XXX] act day the manufacturer issued a federal Stop-Sale for Recall #283 (Seatbelt Latch Failure). Internal documents show the CPO sale relied on mechanical inspection data from 34 days prior (August 8, 2025). There is no documentation of a point-of-sale safety check performed on September 11, resulting in the vehicle being sold despite the active Stop-Sale order. Presumably, because the sale occurred on the exact date Recall #283 was issued, we were excluded from the manufacturer's October safety mailing. We unknowingly operated the vehicle for seven months without knowledge of the seatbelt defect, though we did receive subsequent notices for campaigns 9C9, 9C8, and Recall #292 (Ejection Mitigation). Combined, the active status of Recall #283 and Recall #292 leaves the vehicle with zero safe seating positions. Furthermore, internal records show the vehicle failed a computer diagnostic test ('NG' code) with a severely depleted 11.90V battery prior to purchase. The CPO sale was executed without resolving this documented fault. This correlates to a severe electrical issue where the parked vehicle spontaneously unlocks. Attached documents: "Palisade Sales Paperwork" - Documents the 9/11/25 purchase date. "Palisade Repair Order" - Documents the electrical/battery failure. (I also possess a video from the Hyundai technician confirming the battery issue). "Final Evidentiary Summary" - Chronological timeline of the transaction. "Palisade Inspection Form" - August 8, 2025, internal document recording the battery failure and outdated recall checks. This was not provided to us with the 9/11/25 purchase paperwork, and the customer signature is left blank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733157April 22, 2026
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I am reporting a serious and ongoing safety issue involving my 2023 Hyundai Palisade that is currently unresolved and directly impacts the safety of my children and passengers. My vehicle is subject to an open safety recall (Recall 292 – ejection mitigation) for which there is currently no available remedy. In addition to this unresolved recall, I am experiencing an active failure of the seatbelt system. The seatbelts do not consistently latch and/or will not remain securely latched, creating an immediate risk to occupants. Replacement seatbelt components were ordered in January, and I have been informed they are on backorder with no estimated timeline for repair. As of today, the issue remains unresolved. This situation presents a severe safety concern. The vehicle has compromised occupant protection systems, including both restraint failure (seatbelts) and an open recall involving ejection mitigation. I regularly transport children in this vehicle and cannot rely on the safety systems to function properly. I have contacted Hyundai Motor America and opened a case to resolve this issue. However, Hyundai has not provided a repair, has not provided a safe alternative vehicle, and has not offered a viable solution. I was offered rental reimbursement, but I am unable to pay out of pocket for a rental vehicle upfront, and the reimbursement limit does not cover a comparable vehicle suitable for transporting my family. As a result, I am being left with no reasonable or safe option: either continue operating a vehicle with known safety defects or assume financial burden that I cannot afford in order to obtain temporary transportation. I am requesting that this issue be investigated, including: * The delay in remedy for Recall 292 * The failure and parts shortage related to seatbelt systems * The lack of manufacturer support for consumers facing active safety risks This vehicle is not safe for normal use under current conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731473April 15, 2026
SEAT BELTS, STRUCTURE:BODY
This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, leaving the vehicle in continuous use despite known safety defects and federal noncompliance. The inability to obtain a verifiable repair timeline or confirm parts availability demonstrates that the defects cannot be remedied within a reasonable time. Supporting documentation is attached. The lack of available remedy, combined with the inability to complete or verify recall repairs for safety-critical restraint systems, leaves occupants exposed to preventable injury risks in crash scenarios.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731129April 14, 2026
SEAT BELTS
Safety recall on seatbelts and no remedy big safety issues with minor children in the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729821April 7, 2026
SEAT BELTS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Safety recalls and I don’t feel safe with my children in car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729630April 7, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact stated that the seat belts had become inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer, and the seat belts were replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags). The contact no longer wanted the vehicle due to safety concerns. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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