Hyundai Palisade Complaints (2023)

409 consumer complaints on file.

#11548275October 4, 2023
SERVICE BRAKES
ABS system engages on graveled inclines and potholes, overly sensitive. Cannot stop in time and had times where almost hit car in front. Took to dealership and they state no issues. ABS should not be this sensitive where it engages in normal everyday driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548268October 4, 2023
POWER TRAIN
Hyundai has 2023 and 2024 palisades recalled under 23V526. I have yet to be notified and am unable to get this recall fixed. My car is being destroyed by the sun because I refuse to park it in the garage. This car has been in the shop more than out and I'm sick of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546387September 25, 2023
UNKNOWN OR OTHER
A few weeks ago, I made an appointment to address the recent safety recall concerning the transmission electric oil pump (campaign 246 / NHTSA recall number 23V-526.) For added clarity – the dealer identified the vehicle, saw that it was part of the recall and scheduled me for an appointment to correct this important safety matter. Today I took the day off from work and this morning I showed up for my appointment 30 minutes early. I surrendered my vehicle and sat at the waiting area. After spending over two hours at the service center, I was informed that they do not have the part(s) needed to complete this recall and that they have only today ordered it. Moreover, in talking to the advisor, he seemed perplexed at my disappointment, claiming that this is their standard operating procedure. Again, I would like to highlight the fact that I lost a day of work. I would now lose an additional day of work once the part(s) is/are in. Per Hyundai’s recall language, this is a serious and somewhat dangerous matter. Lastly, I would think that if the part is not in stock, the service center should have contacted me in advance to delay the appointment. Even if that was not done, it should not take over two hours to discover that the part is missing – a few seconds, yes. Hours NO. I am sorry for the tone – however, I am beyond disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546187September 23, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
On three separate occasions while driving the car has shut off while driving. The car and dashboard completely shut off, as well as the radio. This is while driving! The car was in drive and then just shut off with no warning or indication. I've taken the car to be seen by a Hyundai Mechanic and the car had a starter replacement. Yet, the issue has continued. This has put my safety and the safety of others at risk as the car cuts off mid-traffic. I am no longer able to brake or accelerate. The check-ESC message comes up when attempting to restart, but there is no warning or indication that comes on before the vehicle completely shuts down. I feel extremely unsafe. The dealership says it is hard to see codes because this happens mid-drive. Multiple Hyundai Owners, specifically 2023 Palisade Model owners have posted and reported this issue to corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546004September 22, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545874September 21, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545812September 21, 2023
ELECTRICAL SYSTEM
cant get a serviced till 2024 so i guess ill burn and die
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544601September 14, 2023
UNKNOWN OR OTHER
I have recently received a recall notice from Hyundai USA, stating that my 2023 Hyundai Palisade needs an immediate fix for transmission electric oil pump to avoid potential fire risk. It suggested that I should immediately reach out to the nearest dealer for a part replacement. However, I searched several dealer locations in WA and they do not have any availability within the next 60 days. The closest date I can see now available is at Dec. 11th., which is 3 months away. This is causing long-lasting concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544246September 13, 2023
UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY VEHICLE. AND IT SAID TO PARK MY CAR UNTIL I CAN GET IT SEEN ABOUT. I HAVE AN APPT UNTIL OCT 2. WILL MY VEHICLE BE SAFE TO DRIVE UNTIL THEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544152September 12, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544081September 12, 2023
VEHICLE SPEED CONTROL
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544057September 12, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543930September 11, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543752September 11, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While in reverse the car is not alerting us to cars or people approaching or objects directly in kur path.I actually hit small fire hydrant that I could not see while backing up. I'm worried because I have young children and a busy street at time I would be devastated if I accidentally hit a person especially a child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543522September 9, 2023
SERVICE BRAKES
My 2023 Hyundai Palisade Calligraphy AWD engages the anti-lock braking system when I go over small bumps sometimes. It has happened at least twice in the last 24 hours and almost caused an accident because it resulted in a longer than expected braking time and distance. I have scheduled an appointment, but am unable to be seen for another two weeks so the dealer has not inspected it yet. There are no warnings, only shaking from the ABS and clearly reduced braking power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543087September 7, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact smelled an abnormal odor. The vehicle was taken to the dealer, where the vehicle was inspected; however, no failure was found. The contact stated that the failure recurred. The contact referred the failure to NHTSA Campaign Number: 23V526000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542865September 6, 2023
POWER TRAIN, ENGINE
My wife was merging on a freeway overpass and slammed her foot into the gas peddle for a few seconds to accelerate for the merging. Her speed of travel was around 75MPH when she put her foot into it. After reaching around 82MPH she released the gas peddle for the merger. The auto's RMP shot up to around 5K and maintained the high rpm for around 5-6 sec after she released the peddle. During these few seconds the car maintained the high rate of speed and the motor was very loud. My wife pumped the gas peddle twice in rapid succession and the RPM's the wend back down and the car returned to its normal operation. Questions from above: The component was the engine: A loud revving sound and indicated by the tac hitting 5K RPM after the the gas petal was released. This was the first indecent and if repeated, we will file another report. It has not been reported to or confirmed by any dealer or independent service center. The component has not been inspected. Due to this being the first occurrence the exact competent causing the issue would be unknown. There were not warning lamps, messages or other symptoms prior or post issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542844September 6, 2023
UNKNOWN OR OTHER
While driving my two young daughters to school this morning I heard a loud bang which resembled to that of a gunshot as I was driving on my own on the freeway at about 60 mph. I looked around and saw no nearby accidents or even vehicles within a 5 mile radius. Shortly after I could hear a lot of wind noise inside my vehicle, sure enough my panoramic sunroof imploded. This poses a huge safety concern as it had no impact and was of no fault my own. I hate to think about what would’ve happened had the door to the sunroof been open while it imploded, my children would have been greatly injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541737August 30, 2023
ELECTRICAL SYSTEM, ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539638August 20, 2023
POWER TRAIN
No fix available, no recall from Hyundai. A Chance of fire should give rise to attention given this problem. Lack of attention by Hyundai is terrible and the possibility of fire to vehicle and structures is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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