Hyundai Palisade Complaints (2024)

398 consumer complaints on file.

#11672593July 10, 2025
SERVICE BRAKES
When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672536July 10, 2025
SERVICE BRAKES
I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670930July 2, 2025
SERVICE BRAKES
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670927July 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670765July 2, 2025
SERVICE BRAKES
I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670736July 2, 2025
SERVICE BRAKES
I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669932June 28, 2025
SERVICE BRAKES
The ABS system malfunctions when braking at slow sleeps either on bumpy roads or even sometimes while turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669920June 28, 2025
SERVICE BRAKES
Vehicle Safety Concerns and Lack of Dealer Support As we approach a stop going about 20 mph and begin to apply the brakes as we pass over some slightly bumpy ground. The car lurches forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; this has pushed us into intersections. We've brought the vehicle in several times to no avail as the dealership says nothing is wrong. We contacted Hyundai Corporation to discuss this issue and determine any other feasible solution but unfortunately they were not able to assist in a timely manner. The braking problem has persisted. The vehicle exhibits issues when driving over uneven roads or on gravel—the brakes engage improperly, causing the vehicle to skid before ultimately stopping. This results in a dangerous situation where the car stops much farther than intended, posing a significant risk of collision, particularly at intersections. We have a [XXX] and we bought this brand new vehicle for the sole purpose of it being reliable and safe and it has been nothing but trouble. Please help us with this, we are at a loss of what to do. This is going to kill someone someday. You can also find others with similar situations online and it appears there is a class action lawsuit that has been filed that demonstrates the same issue we are having. Other people online: [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669036June 24, 2025
SERVICE BRAKES
The ABS system kicks in on uneven surfaces even at the slowest speeds. It is almost impossible to stop and have almost hit people several times. This is coming to a stop even if it’s at 5 MPH and the road doesn’t even seem uneven. It is very scary and I’ve almost had an accident multiple times due to not being able to fully engage the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668902June 24, 2025
SUSPENSION
I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668445June 22, 2025
SERVICE BRAKES
There’s an issue with the anti-lock braking system when you drive over a bumpy surface like large gravel that causes the anti-lock system to kick in and apply pulsed braking resulting in the car having dangerously long stopping distances. I’ve had this occur twice. The first time was going downhill on a driveway with large gravel. I tried to apply the brakes to sow down, the anti-lock braking kicked in and just kept repeatedly cycling. If I would have needed to come to a stop, it wouldn’t have happened. The second time it occurred could have resulted in an accident. I was leaving a paved parking lot, preparing to pull out onto a busy highway. When I was preparing to stop at a traffic signal at the end of the parking lot, the lot was bumpy and the ABS kicked in. It kept pulsing and the car didn’t stop until I was past the terrific signal and I was partially into the road before it came to a stop. The ABS system needs recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668383June 21, 2025
SERVICE BRAKES
Braking on rough road before cross street engaged what felt like anti-lock. Brake pedal vibrated under foot, went all the way to the floor and car failed to stop as expected. Has to release brake completely and reengage to stop. Was quick enough to do do before moving into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668336June 21, 2025
SERVICE BRAKES
I was in stop and go traffic on a side road. I was traveling about 5-15 mph on an uneven road surface. The traffic stopped in front of me and I applied my brakes. I heard the grinding sound of the anti-lock brakes but my car did not stop. My foot was to the ground on the brake and it didn’t even slow down. I ended up hitting the car in front of me. This has happened before but I never hit anything before. It happens all of the time on uneven road surfaces such as man hole covered, rail road crossings, or construction or potholes.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668305June 21, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
When braking on an off ramp, the vehicle began to shudder. The steering wheel and brake pedal were shuddering as well. The vehicle came to slower stop than usual almost causing us to rear end the vehicle in front of us. This has happened prior on uneven roads when slowing/coming to a stop. The dealership does not have an answer and couldn’t reproduce it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668084June 20, 2025
SERVICE BRAKES
When I try to stop on a brick road the abs comes on and the breaks press up on my foot and the car does not stop immediately as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668008June 19, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I am stopped at a traffic light (or even when traffic comes to a stop on the interstate highway in traffic), when I begin to drive again, all of a sudden the automatic braking system engages and slams on the brakes when there is nothing in front of me that I could collide with (because the car in front of me has driven forward and out of the way). Each time it happens I am terrified the person behind me is going to rear end me because I have started to drive already and the car suddenly and inexplicably slams the brakes on hard. I can’t find a rhyme or reason to when this occurs - I can go weeks without it happening and then suddenly it will happen once or twice and then weeks again without it happening - making it tough to recreate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666416June 11, 2025
SERVICE BRAKES
I was going about 20mph or less on a bumpy side road in the city and couldn’t stop at a stop light and almost hit the car in front of me. The brakes just did nothing when I mashed down and finally kicked in and I stopped before crashing into the Honda in front of me. I just reported it to Hyundai and online says there’s a class action lawsuit for this exact reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666411June 11, 2025
SERVICE BRAKES
Our car shuttered quite strongly on two occasions, while going at a low speed (around 5 miles per hour) and applying the brakes over a rough surface (pavers and a speed bump). We advised Larry H Miller Hyundai Peoria Service Department of this when we took the vehicle in for our complimentary maintenance on 12/03/24. They advised there was a TSB with this as a known issue and they found "7949 Front Brake Rotors Warp 51712A00 1.10 verify and found front brake rotors out of round perform front brake rotor machining and test drove car and verify working operation." They also advised their protocol was that the manufacturer would not replace them until the rotors were shaved 2 or 3 times (we have now had them shaved once on 12/03/24).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666225June 11, 2025
SUSPENSION
After about 15,000 miles of normal driving (a few road trips but mostly commuting and taking the kids to school and sports, no towing or off roading), my vehicle developed a clunking noise. This noise was inspected by the dealer and determined to be an issue with the rear struts. This is the first time in almost 30 years of vehicle ownership that I have had a vehicle require a strut replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665958June 10, 2025
SERVICE BRAKES
Breaks occasionally make the car jump or shake excessively. This has happened randomly about 4 times already since we purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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