Hyundai Kona Complaints (2022)

123 consumer complaints on file.

#11563666January 5, 2024
POWER TRAIN, UNKNOWN OR OTHER
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560690December 18, 2023
ENGINE
Coolant Leak. Integrated Thermal Management started Leaking at around 16,000 Miles. Part replaced 12/14/23. Leaks continues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548339October 4, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
As I was backing out of my driveway, I noticed my camera started flashing a green screen and a message appeared intermittently with the flashing green screen saying ‘no camera signal try again later. This lasted the entire time I was backing up including once I shifted into drive then it disappeared. I feel that this is a safety risk to others who may be walking or driving by me if I am unable to use the camera. Clearly I don’t rely completely on the back up camera as I still tend to look at my surroundings as I back up. I am not even certain if someone was behind me if the warning would even work when the camera is acting up. I have not reported the problem to the dealer yet but I will first thing in the morning. The vehicle has not been inspected yet. The warning messages are described in the first paragraph. Today is first time this has happened. I have a video of this but was not able to attach it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538359August 14, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving up an incline when I overheated, causing smoke to come out of the transmission case. The vehicle suddenly stopped in the middle of the road, which could have caused an accident or fire. Regarding the transmission, I opened the hood to let the vehicle cool down for an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533692July 21, 2023
UNKNOWN OR OTHER
The push door to the charging port locks and I am unble to open it. It will sometimes unlock if I push the unlock button several times. This is worrisome since I need access to the charging port to charge my batter. Not sure if there is a design flaw with the latch to the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532542July 16, 2023
SERVICE BRAKES
The brakes began feeling less effective the day before because the car crept forward at a light but the driver thought they may have just eased off the brake pedal. The next day during a 45-minute drive to work the brakes felt more ineffective and a dash display warned "Low brake fluid". The Parking brake light was NOT on while driving. Drove the car from work to the local Hyundai dealer in Alexandria, VA a mile away. The dealer refused to look at car at all and said to come back in 18 days. The dealer said no loaner cars were available. Drove the car back to work. On the way home the Parking brake light came on. Got home and saw the Owners Manual says to park the car and not drive it when the Parking Brake light comes on while the parking brake is released. Checked the brake reservoir and it was completely empty. The brake pedal went to floor and the only way to stop the car was to use the Parking Brake. The reservoir was refilled but all fluid was gone in a few hours of driving. The car was towed ten days later to the same dealer after a manager at the dealership got involved. The tow truck driver had to use the parking brake to drive the car out of the parking garage. The dealer advised the problem was a faulty caliper. The Owners Manual claims the car has a "dual diagonal" braking system as required by law but somehow a single leaking caliper resulted in a COMPLETE loss of pedal braking and ALL brake fluid from the master cylinder reservoir in a short period of time. Had this happened on a highway instead of city streets this could have been a fatal. THE BRAKE MASTER CYLINDER RESERVOIR DOES NOT SEEM TO BE A "SPLIT" RESERVOIR. It has a separator but the "wall" does NOT go all the way to the top of the reservoir. I believe that when the brakes were used the fluid splashed from the "good" half to the leaking half because the reservoir is not 100% physically separate for the two sets of brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532060July 13, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Kona. The contact stated while driving 35 MPH, the “Engine Off – Shift to Neutral” was displayed and an audible sound was heard. The contact was able to pull over and shut off the vehicle. The vehicle was restarted and operated normally. The vehicle was taken to the dealer to be diagnosed however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531338July 10, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving slowly less than 5 MPH into parking stall the vehicle accelerated excessively while trying to brake the vehicle it continued to accelerate and jumped the curb while I was still pumping the brakes to try to get it to stop and the car finally stopped after hitting the front of the establishment building. No collision warning went off at this time as well. I checked the mats to see if they were against the accelerator pedal and they were not.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523056May 20, 2023
ELECTRICAL SYSTEM
Started my 2022 Kona EV as usual in my driveway in Southern California in May 2023. Vehicle started then flashed "Check Vehicle System (EV) failure code appeared. Car would not stay started. Had it towed to Dealer they kept if for 2 week and called me to say the vehicle was fixed and I could come pick it up. Repair Order said that the "EV Safety Plug failed upon testing" That was a Friday afternoon. Drove the vehicle home and it seemed to be fixed. The next day (Saturday) went out in the am to run errands and got the same code again and again it wouldn't run. Again had it towed to Dealer (with poor Hyundai Roadside Service). It remains there as I suspect the Dealer tried an easy fix instead of a major one. Will update with status. Already a California Lemon Law buyback situation. I'm not even going to try to work it out because the new car is not operating as advertised. Car is unreliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516487April 11, 2023
TIRES
Pirelli P Zero 235 / 40 R19 96Y Purchased a 2022 Hyundai Kona N on 7/23/22. At 8ooo miles all 4 tires are cracking on side wall and tread area. Hyundai said those tires are not to be driven on if the outside temperature is 40 degrees or lower. We currently live in Joplin Missouri. When we purchased the vehicle we were not informed about the situation with the tires and temperature. The warranty on the Hyundai website stated the tires should last for 30,000 miles. All 4 tires need to be replaced, if we knew about this issue we would have made arrangements, prior to the purchase, to have different tires placed on the vehicle. We feel that we have been taken advantage of due to the lack of information on Hyundai’s part. On 4/7/23 I contacted Hyundai and was told to take the vehicle to a Hyundai dealer and have the tires inspected. On 4/10/23 we took the vehicle to the Hyundai dealer and they inspected the tires and recommended that they be replaced and they would send a complaint to Hyundai. The service manager at Fletcher Hyundai, Zeb Nageotte 417-434-1601, said he has never seen anything like that before in that little time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512379March 17, 2023
ENGINE
Check engine light- sensor, rear trunk won't lock - sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512117March 16, 2023
AIR BAGS
I was rear ended waiting for the car in front of me to turn. Driver was going between 33-40 on a residential. My air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11511707March 14, 2023
UNKNOWN OR OTHER
Transmission failed, to start with it wouldn’t go into reverse, then while trying to drive in forward it stalled and shut everything down with a code message going across the screen a possible condition with your transmission control system has been detected.a full check system is recommended to be done soon.please contact your local dealership to make appointment. Had to have car towed to dealership transmission would not operate at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509686March 1, 2023
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2022 Hyundai Kona. The contact stated he noticed that there was water inside the driver’s side taillight assembly. The vehicle was taken to the dealer and the dealer confirmed that they were aware of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 7,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506135February 7, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The electrical system is not fulling shutting down after the vehicle is turned off and the 12 volt battery drains. This also caused the Instrument Panel to fail and made the car not safe to drive as we had no speedometer or odometer. The battery drain happened over and over again. The car is a lemon. This car has been at the dealer since December 30th, with no fix in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503418January 24, 2023
VEHICLE SPEED CONTROL
The adaptive cruise control does not engage in a timely fashion when activated. The speed reduces 8-12 mph before it kicks in. Speed always decreases 5 to. 21 mph on every hill. This inconsistency causes traffic to bunch around me. The dealership says nothing can be done to fix the problem. This problem is so frustrating and dangerous that I no longer use the feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502925January 21, 2023
ENGINE
My daughter left our house in our 2022 Hyundai Kona on Friday, 1/13/23, to head back to college which is 5 hours from home. A little more than an hour down the road after leaving our house, she said that the car started sounding strange, so she called her mother. At this time, she was on a two lane country road with no safe options or areas to pull over. My wife advised my daughter to continue driving until she found a safe place to pull over. As she continued onwards, she came to a stop sign in the countryside and the car died on her. She restarted it and was able to continue her trip. Several miles later a light came on, but she was still not to a safe area. By the time she got to a safe place, other lights had come on, and the car died in the parking lot. The car would not restart so we called a tow truck to take the Kona to the nearest Hyundai dealership which is where it sits today. Upon inspection, the Hyundai dealership discovered that the drain plug was missing from the oil pan which caused the oil to drain and ultimately led to catastrophic engine failure. The engine needs to be replaced at a quote of $9753.08. The Kona’s last oil change was on 10/19/22 at 8,630 miles and was done a third party oil change facility. The mileage on the Kona when delivered to the repairing Hyundai dealership is 13,775. No engine lights or oil change needed indicators were on before our daughter began her trip on 1/13/23. I contend that this is a known issue with Hyundai engines based off of internet research that indicates that the NHTSA is actively investigating this exact issue of the drain plug falling out and causing catastrophic engine failure. This situation is a safety issue because the engine could have seized while in motion on a two-lane country road causing a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501691January 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking system stopped the car suddenly. There weren't any cars in front of me or next to me. Thankfully I was driving slow through a road in our parking lot and there were no cars behind me. It has only happened once so far. Obviously it startled me and made me wonder how safe the car is to drive. I haven't said anything to the dealer, but plan to when I go in for yearly maintenance in a week. There were no warning lights or symptoms prior to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501472January 12, 2023
ELECTRICAL SYSTEM
My hybrid or power battery failure, my EV Hyundai Kona from October 14, 2022 up to now in maintenance at the dealer “Keyes Mission Hills Hyundai.” They withdrew every month the lease amount, from my side I pay monthly lease and insurance for car and gap. Every time contact them just swiftly disregarding the whole call and promises in, even they didn’t call back with solution or updates as promised in the call. I wanna get a solution for all these. Stop draining my money, I’m still using my old car and paying for gas every week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499580December 30, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn does not work. The fuse is fine, it is the horn itself that does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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