Hyundai Elantra Complaints (2011)

433 consumer complaints on file.

#10410290July 2, 2011
UNKNOWN OR OTHER
THIS IS A FOLLOW UP ON COMPLAINT #[XXX].. HYUNDAI CHECKED CAR ON 6/22/11 ORDERED PART AND REPLACED DEFECTIVE PART ON 6/29/11. WHILE IN PARTS DEPT. WAS STATED THAT THIS PART HAD BEEN REPLACED ON SEVERAL OTHER CARS. I AM WELL SATISFIED WITH THE RESULTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410207July 1, 2011
STEERING
THE COMPUTERIZED STEERING IN THIS VEHICLE RESULTS IN THE WHEELS BEING PULLED TO THE LEFT OR RIGHT. DEALER SAYS THAT THEY CAN'T FIND ANY PROBLEM; THIS IS JUST A CHARACTERISTIC OF THE CAR. POSSIBLE SAFETY ISSUE HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408839June 24, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409488June 21, 2011
ENGINE AND ENGINE COOLING
ENGINE CUT OFF WHEN MAKING A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407234June 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHEN TRYING TO PLACE THE VEHICLE IN DRIVE IT PUT ITSELF INTO REVERSE. IN ORDER TO SHIFT INTO DRIVE GEAR SHE HAD TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THEY WERE UNAWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE APPROXIMATELY 9,000. UPDATED 07/28/11 *BF THE CONSUMER STATED THE VEHICLE WAS SHIFTED FROM PARK TO REVERSE TO BACK OUT OF A PARKING SPACE. THE VEHICLE WAS MANUALLY SHIFTED TO DRIVE, BUT THE TRANSMISSION DID NOT GO INTO TO DRIVE, BUT STAYED IN REVERSE. EVEN THOUGH THE SHIFT WAS IN DRIVE. WHEN THE CONSUMER APPLIED THE ACCELERATOR, THE VEHICLE WENT SEVERAL FEET IN REVERSE, BEFORE HE COULD STOP. UPDATED 08/17/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402144May 20, 2011
ENGINE AND ENGINE COOLING
THE 2011 HYUNDAI ELANTRA 1.8LITER ENGINE MAKES A GRINDING THEN WHINING NOISE IN THE FIRST FEW SECONDS OF THE FIRST COLD ENGINE START OF THE DAY. ON THE DAY OF SALES DELIVERY THE VEHICLE MADE THIS NOISE FOR AT LEAST TWO MINUTES WHICH PROMPTED ME TO ALERT THE SALESMAN AND LIFT THE HOOD FOR CLOSER INSPECTION. THE SALES MAN REPLIED "ALL THE NEW ENGINES MAKE THIS SOUND, IT WILL QUIET DOWN." I HAVE ASKED ANOTHER OWNER OF THE SAME VEHICLE IF THEY NOTICED IT. THEY HAVE THE SAME EXACT PROBLEM UPON COLD START UP. WE BOTH HAVE VIDEO DOCUMENTATION OF THE ISSUE WHICH CAN BE VIEWED ON YOU TUBE BY SEARCHING FOR 2011 HYUNDAI ELANTRA ENGINE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402112May 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 HYUNDAI ELANTRA WITH 800 MILES ON IT. TRANSMISSION VIOLENTLY BUCKS AT HIGHWAY SPEEDS AND THEN SHIFTS TO NEUTRAL. THERE IS SUDDENLY NO THROTTLE RESPONSE AT SPEEDS EXCEEDING 60 MPH REQUIRING THE CAR TO BE COASTED TO SAFETY IF POSSIBLE. AFTER TURNING OFF THE KEY AND RESTARTING, THE PROBLEM APPEARS TO BE GONE. THIS HAS HAPPENED 2 DAYS IN A ROW FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401991May 18, 2011
WHEELS
ON THIS 2011 HYUNDAI ELANTRA TOURING, THE LEFT (DRIVER'S SIDE) FRONT TIRE DEVELOPED A BUBBLE AFTER ONLY 2240 MILES. THE TIRE WAS A KUMHO SOLUS KH16 215/45/17. THE HYUNDAI DEALER ADVISED ME THAT THE TIRE WARRANTY WAS DIRECTLY WITH KUMHO, NOT WITH THE DEALER OR HYUNDAI. REPRESENTATIVES OF TWO KUMHO TIRE DEALERS (DISCOUNT TIRE AND SEARS) SAID ANY BUBBLES WERE THE RESULT OF IMPACT, SUCH AS WITH A POTHOLE, AND THE KUMHO WARRANTY EXCLUDED ROAD HAZARDS. BOTH REFUSED TO INSPECT THE TIRE CLOSELY WHEN I SAID THERE HAD BEEN NO IMPACT THAT COULD HAVE PRODUCED SUCH A BUBBLE. THE KUMHO CUSTOMER SERVICE CONTACT FAILED TO RETURN MY CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399995May 11, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT ABRUPTLY APPLIED PRESSURE TO THE BRAKES AND THE VEHICLE SHIFTED ABNORMALLY TO THE RIGHT LANE. THE FAILURE WAS RECURRING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THE MANUFACTURER AGREED HOWEVER, TOOK A COMPLAINT ON THE CONTACTS BEHALF BUT PROVIDED NOT FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 1,000 AND THE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400064May 11, 2011
SEAT BELTS
TL* THE CONTACT TEST DROVE A 2011 HYNUDAI ELANTRA. THE CONTACT STATED THAT A CHILD RESTRAINT SEAT WAS PLACED IN THE REAR CENTER SEAT AND THE SEAT BELT WEBBING WOULD NOT REMAIN TIGHTENED TO SECURE THE CHILD RESTRAINT SEAT. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS LESS THAN 10. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401689May 11, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES ON MY 2011 HYUNDAI ELANTRA IN A EMERGENCY, PULL HARD TO THE RIGHT . CONSUMER AFFAIRS SAID THE BRAKES WERE OK AS LONG AS I DO NOT STOP QUICK. BUT IF I DO, THE CAR WILL PULL QUICKLY TO THE RIGHT AND DIP WHICH PUTS THE CAR IN THE NEXT LANE OF TRAVEL. THIS HAS BEEN AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399081May 4, 2011
EQUIPMENT
CAR DEALERS ARE ALLOWED TO SELL NEW CARS WITH NO SPARE TIRE OR JACK. I ASSUME THIS IS TO INCREASE THE POTENTIAL GAS MILEAGE FOR ADVERTISING. THEIR POLICY IS TO ONLY INCLUDE A CAN OF AIR WHICH MAY OR MAY NOT WORK WHEN NEEDED. THEY ARE ALSO NOT KEEPING REPLACEMENT TIRES IN STOCK. THIS CAN OF AIR IS A HAZARD TO KEEP IN A CAR IN ARIZONA WHEN THE TEMPERATURES IN THE SUMMER REACH 115 DEGREES. AND WITH THE DEALERSHIP NOT STOCKING THE TIRES, MY CAR WAS NOT DRIVABLE AND STRANDS THE MOTORIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396681April 18, 2011
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, WHEEL, JACK OR LUG WRENCH. THERE WAS A MOBILITY KIT AND INSTRUCTIONS IN THE OWNERS MANUAL ON HOW TO INSTALL THE SPARE TIRE, BUT THERE WAS NO SPARE IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY COULD POSSIBLY COME OUT WITH AN INSTRUCTIONAL SPARE TIRE KIT IN THE FUTURE. NO OTHER INFORMATION WAS OFFERED. THE FAILURE MILEAGE WAS 120. UPDATED EVOQ 04/26/11 UPDATED 5/24/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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