Hyundai Elantra Complaints (2011)

433 consumer complaints on file.

#10554665December 3, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK INJURIES FROM THE IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10543759September 15, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
ON OR AROUND MAY 29, I NOTICED SOME RUST SPOTS IN THE HOOD OF MY HYUNDAI ELANTRA 2011. BEING A 2 YEAR OLD VEHICLE, RUST IT SOMETHING THAT I WOULDN'T EXPECT. SO I TOOK IT TO GLOBAL AUTO MALL IN NORTH PLAINFIELD, NJ, ON JUNE 12, 2013 TO HAVE THE ISSUE INSPECTED AND, I HOPED, RESOLVED. AFTER PATIENTLY AWAITING FOR ABOUT 3 HOURS, I RECEIVED THE FOLLOWING DIAGNOSE: "PAINT CHIP DUE TO IMPACT FROM ROCK KICKING UP ON VEHICLE". I STRESSED TO BOTH THE SERVICER ADVISOR, [XXX], AND THE PERSON THAT WORKED ON THE ISSUE, [XXX], THAT I COULD NOT BELIEVE A SIMPLE ROCK HITTING A HOOD OF THE CAR COULD CAUSE RUST DAMAGE. WE'VE DRIVEN THE SANTA FE FOR ALMOST 7 YEARS AND IT HAS NO RUST STAINS AT ALL, EVEN THOUGHT ROCKS HAVE HIT THE HOOD AND OTHER PARTS OF THE SANTA FE QUITE A FEW TIMES. FURTHERMORE, ROCKS HAVE HIT A FEW TIMES OTHER PARTS OF THE ELANTRA BODY AND THE REST OF THE BODY SHOWS NO RUST DAMAGE. I DO BELIEVE IT'S UNACCEPTABLE FOR A 2 YEAR CAR TO HAVE RUST DAMAGE. CONSIDERING THAT GLOBAL AUTO MALL REFUSED TO ADDRESS THE RUST ISSUE, I REACHED OUT TO HYUNDAI ON JUNE 23 VIA E-MAIL, BUT HYUNDAI REFUSED TO ADDRESS THE ISSUE. I REACHED OUT AGAIN ON AUGUST 12, 2013, AND I INCLUDE A LINK TO SIMILAR OCCURRENCES I COULD FIND ON THE INTERNET IN THE LINK HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS/FEDS-PROBE-HYUNDAI-SAFETY-AND-RUST-PROBLEMS-ONCE-AGAIN-040213.HTML AND HYUNDAI ONCE AGAIN REPLIED SAYING HYUNDAI WILL NOT FIX THE RUST ISSUE. FEEL FREE TO CONTACT ME IF YOU NEED PICTURES OF THE HOOD OF MY ELANTRA OR IS YOU'D LIKE TO RECEIVE COPIES OF MY COMMUNICATIONS WITH HYUNDAI. THANKS IN ADVANCE FOR TAKING THE TIME TO REVIEW THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538585September 3, 2013
STRUCTURE:BODY, ENGINE, SUSPENSION, AIR BAGS
FRONT OF ELANTRA TRAVELING AT 40 MPH HIT ANOTHER CAR ENTERING 4 LANE ON THE DRIVERS SIDE.(T-BONED") THE CAR WAS DECLARED A TOTAL LOSS. NONE OF THE HEAD , FRONT OR SEAT AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537457August 27, 2013
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING 22 MPH, THE BRAKES FAILED AND CAUSED THE DRIVER TO REAR END ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAS BEEN MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535657August 15, 2013
STEERING, VEHICLE SPEED CONTROL
THE CAR PULLS TO THE LEFT/RIGHT. THE STEERING WHEEL IS STICKY.WHEN THE WHEEL IS LEFT STRAIGHT, IT WILL GO STRAIGHT BUT A SMALL TURN TO LEFT/RIGHT RESULTS IN VERY JERKY AND UNSAFE RIDE FOR HIGHER MILEAGE SPEED. IT IS INCREDIBLY DIFFICULT TO DRIVE FOR LONGER PERIOD OF TIME AND ON ICY ROADS DUE TO DRIVING BEHAVIOR. HYUNDAI SAYS IT IS BECAUSE OF THE ELECTRONIC POWER STEERING. I DON'T CARE IF IT IS THAT. IT JERKS TO LEFT/RIGHT WHILE DRIVING WHICH IS PAINFUL. I HAVE CHANGED TIRES AND BRAKES THINKING THOSE WERE THE CULPRIT. THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS IN A WRECK AND DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532023July 26, 2013
VISIBILITY/WIPER
ON MORE THAN ONE OCCASION I HAVE HAD ISSUES WITH PEDESTRIANS BEING IN MY BLIND SPOT WHILE DRIVING. TODAY (7/26/13), I NEARLY HIT A WOMAN IN A PARKING LOT WHO WAS PERFECTLY POSITIONED IN THE SAME BLIND SPOT. THE BLIND SPOT IS THE SUPPORT BEAM THE IS LOCATED BETWEEN THE DRIVERS WINDOW AND THE FRONT WINDSHIELD. I AM EXTREMELY CONCERNED THAT I MAY ONE DAY END UP HITTING AND INJURING SOMEONE AS A NEARLY DID TODAY. THE REAR OR THE CAR ALSO HAS A TERRIBLE BLIND SPOT AS THE CAR IS RAISED IN THE REAR MAKING IT HARD TO SEE ANYONE WALKING BEHIND THE CAR. PLEASE DO SOMETHING TO CORRECT THIS BEFORE PEOPLE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525113July 16, 2013
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
NO SPARE TIRE, JACK, OR LUG WRENCH WAS SUPPLIED WITH THIS CAR. APPARENTLY SEVERAL OTHER MANUFACTURERS ARE DOING THE SAME, OSTENSIBLY TO SAVE ON WEIGHT AND ACHIEVE A HIGHER MPG RATING. THIS AUTOMOBILE WAS SOLD TO MY 21 YEAR OLD DAUGHTER WHO HAD A BLOWOUT. HAD SHE BEEN IN A DANGEROUS SITUATION IT COULD EASILY HAVE RESULTED IN ASSAULT AND/OR DEATH FROM A CRIME OF OPPORTUNITY. I HAVE FILED A COMPLAINT WITH THE CONSUMER PROTECTION AGENCY AND WITH HYUNDAI. PLEASE STOP AUTOMOBILE MANUFACTURERS FROM PRACTICING THIS POTENTIALLY CRIMINALLY NEGLIGENT SALES PRACTICE IMMEDIATELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513061May 21, 2013
SERVICE BRAKES
WHILE IN DRIVE BUT SITTING AT A STOP SIGN OR STOP LIGHT, THE TENSION(?) IN THE BRAKE PEDAL CHANGES AS YOU'RE PRESSING ON IT. THE PRESSING LEG MOVES SO SLIGHTLY THAT YOU ALMOST CAN'T TELL ITS HAPPENING. BUT WHEN YOU PRESS HARDER ON THE PEDAL THERE IS MORE ROOM TO DO SO. WAIT ABOUT 5-10 SECONDS AND THERE IS EVEN MORE ROOM TO DO SO. THIS CAN CONTINUE MULTIPLE TIMES UNTIL THE PEDAL IS TOUCHING THE FLOOR. THERE HAS BEEN THREE TIMES SO FAR WHERE IT HAS DONE THIS WITHOUT ME REALIZING IT, AND I'VE LOOKED UP JUST IN TIME TO CATCH THE VEHICLE AS IT'S ROLLING FORWARD. LUCKILY I HAVEN'T HIT ANYONE OR ANYTHING, AT LEAST YET. THIS DOESN'T OCCUR EVERY TIME, JUST OCCASIONALLY. ALSO, IT DOESN'T HAPPEN EVERY DAY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509010April 21, 2013
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DAMAGED A TIRE AND FOUND NO SPARE TIRE IN TRUNK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508736April 18, 2013
STEERING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY ELANTRA WHEN THE EMS ELEC. STABILITY CONTROL LIGHT CAME ON AND THE AUTO BEGAN TO SHAKE AS I WAS DRIVING. THE ROAD WAS DRY AND WEATHER WAS REGULAR. IT FEELS AS IF THE AUTO IS DRIVING ON FLAT WHEELS OR ON ICE. I LOSE STABILITY IN MY STEERING. I HAVE TAKEN MY AUTO TO HYUNDAI TWICE. THEY CLAIM THEY THERE COMPUTERS CAN'T FIND ANY ERRORS. THIS IS AN ISSUE THAT RANDOMLY OCCUR AND CAN'T BE CREATED AT WILL. I DON'T FEEL SAFE DRIVING WHILE THESE INCIDENTS HAPPEN. I'VE FOUND SIMILAR COMPLAINTS OF THIS ISSUE ONLINE WITH OTHER ELANTRA 2011 CUSTOMER. HYUNDAI DOESN'T WANT TO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE ELECTRONIC STABILITY CONTROL AND STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504679March 27, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED AND THE GEAR SECURED IN DRIVE, THE VEHICLE LURCHED FORWARD BUT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503477March 18, 2013
STEERING
WHEN VEHICLE IS AT ANY SPEED, THE STEERING JUST OFF OF CENTER IS A REALLY QUICK JERK. DRIVING STRAIGHT IS NO PROBLEM AT ALL, BUT AS SOON AS ANY CORRECTION IS MADE RIGHT OR LEFT AT ANY SPEED, THE CAR QUICKLY JERKS. ON ICY ROADS, IT IS VERY DIFFICULT TO CONTROL, AND EXTREMELY TIRING EVEN ON DRY STRAIGHT ROADS. THE CAR IS VERY QUIET TO DRIVE AND GETS GREAT MILEAGE, BUT IS A LITTLE SCARY AT TIMES. I FEEL THERE IS A DESIGN ERROR THAT NEEDS TO BE REMEDIED. THIS WILL KILL PEOPLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501915March 7, 2013
STEERING
THE STEERING HAS A STICKY SPOT IN IT WHICH YOU HAVE TO PULL TO GET OUT OF WHICH MAKES YOU SWERVE THE CAR TO DO SO. IT PULLS TO THE RIGHT OR THE LEFT. IT MAKES IT REALLY HARD TO STAY ON THE ROAD. IT "ROAD WALKS" BADLY. I HAVE SEEN MANY COMPLAINTS FOR THIS YEAR MODEL. I BELIEVE IT IS THE VSM ON THE VEHICLE. I BELIEVE IT IS VERY DANGEROUS I AM GOING TO END UP IN A WRECK TRYING TO HOLD THE CAR ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501263March 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A HYUNDAI ELANTRA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED A CONCUSSION AND INJURIES TO THE NECK AND BACK. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10493378January 18, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
SINCE I BOUGHT THE CAR LATE FEB. 2011 (AFTER THEY RELEASE THE NEW MODELED CARS IN THE LAST DAYS OF THE PREVIOUS YEAR)...I HAVE COMPLAINED AND INQUIRED ABOUT AN OCCURRENCE THAT HAPPENS WITH THE BRAKES ON OCCASION THAT SEEMS TO BE TRIGGERING: VSM, ESC, TCS, ABS, BRAKE ASSIST AND/OR EBD SAFETY SYSTEMS UNDER NORMAL ROAD, TEMPERATURES, SPEEDS, BRAKE PRESSURE. THERE HAS BEEN AT BRAKE DELAYS, VERY LOUD GRINDING NOISE, AND AT TIMES PROVIDED A VIOLENT PUSH BACK AND PUMPING UNLIKE ANY NORMAL ABS SYSTEM AND THOSE TIMES WERE FEW BUT AGAIN UNDER NORMAL CONDITIONS NO SUDDEN BREAKING. THE GRINDING SOUNDS AND FEELS A BIT LIKE A SECOND AFTER YOU APPLY PRESSURE TO THE BRAKE AN ANCHOR DROPS ON THE ROAD AND BOUNCES AND GRINDS AGAINST MENTAL AND THE PAVEMENT. IT FEELS LIKE AN EMPTY BRAKE PAD (BUT IS NOT) AND STOP AS IF ONE ALSO. HOWEVER NOT ALL THE TIME AND WHEN THE BRAKES ARE NORMAL IT FEELS SAFE. HOWEVER, IT HAPPENS EVEN SLOWLY PARKING IN MY FLAT SMOOTH DRIVEWAY SOMETIMES (NO SAND I CHECK EVERYTIME). I HAVE AVOIDED MANY ACCIDENTS JUST BARELY WHEN THIS IS TRIGGERED AND IT MOST OFTEN CAUSING DOUBLE THE STOPPING TIME. I END UP INTO THE INTERSECTING STREETS BEYOND A STOP SIGN OR STOP LIGHT BY ABOUT HALF A CAR LENGTH. IT DOESN'T ALWAYS KICK IN RIGHT AWAY WITH BRAKE PRESSURE BUT TRIPS IT UP A SECOND LATER AND YOU HAVE TO ALMOST TRICK THE BRAKE AND STEERING TO GET CONTROL AND STOP IN TIME. THERE HAS BEEN TOO MUCH OF A PROCESS IN AN EFFORT TO CORRECT IT, OTHER ISSUES FOUND, AND MULTIPLE ACCIDENT CAUSED FROM IT ONE OF WHICH CAUSE A HOSPITAL VISIT AND AN INJURY LEAVING ME WILL A HEMATOMA AND CROOKED SMILE STILL. I NEED HELP AND MORE SPACE TO EXPLAIN. PLEASE EMAIL ME FOR DETAILS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10489096December 18, 2012
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL, EQUIPMENT
SAFETY ISSUE DRIVER FLOOR MAT KEEPS GETTING ENTANGLED WITH GAS AND BRAKE PEDALS. THE HOOKS DESIGN BY HYUNDAI FOR THERE 2011 SONATA FAILS TO KEEP THEM IN PLACE. *UPDATED 12-20-12 SMCH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488055December 11, 2012
SUSPENSION
HYUNDAI MECHANIC, [XXX], CLAIMED THAT THE SHAKING OF THE REAR SUSPENSION IS A "NORMAL" FEATURE FOR ALL HYUNDAI ELANTRAS DUE TO THE FACT THAT THE "REAR DRIVE TRAIN IS A SOLID PLATFORM NOT INDEPENDENT." THIS WAS THE CERRITOS HYUNDAI'S TECHNICIANS EXACT STATEMENT FOR MY CAR'S MALFUNCTION. I PROVIDED PROPER DOCUMENTATION FROM A PROFESSIONAL MECHANIC, ROBERT VELIS FROM RENNSTAR MOTORS, STATING THAT MY HYUNDAI ELANTIC HAS "ERRATIC DIRECTIONAL STABILITY AT THE REAR OF THE VEHICLE AT SPEED BUMPS." THIS "NORMAL" FEATURE NOT ONLY IS UNSETTLING BUT CAUSES UNDO STRESS TO THE DRIVER CAUSING DISTRACTIONS WHEN DRIVING. THIS VEHICLE SHOULD BE CONSIDERED A ROAD HAZARD, AND I BELIEVE THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS UNSETTLING FEATURE. I AM PRESENTING MY DISTRESS TO YOU SINCE, HYUNDAI WILL NOT TAKE RESPONSIBILITY FOR THIS ISSUE. "ERRATIC DIRECTIONAL STABILITY" IS NOT A BIG ENOUGH OF A MALFUNCTION FOR HYUNDAI TO TAKE INTO SERIOUS CONSIDERATION. SO, WHO IS TO TAKE RESPONSIBILITY: THE PURCHASER OR THE MANUFACTURER? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483332November 5, 2012
STRUCTURE:BODY
SINCE I PURCHASED THE CAR IN 2011 I HAVE HAD ISSUES WITH MICE GETTING INTO THE CABIN OF THE VEHICLE IN SPITE OF ALWAYS CLOSING ALL WINDOWS AND DOORS. I HAVE ALSO HEARD OF A COWORKER'S FAMILY MEMBER WHO HAD THE SAME CAR AND THE SAME PROBLEM. ADDITIONALLY THERE WAS A SIMILAR COMPLAINT FILED RECENTLY WITH NHTSA (ODI ID NUMBER : 10477843). AT EVERY SERVICE STOP, I WOULD ASK IF THERE WAS ANY TECHNICAL SERVICE BULLETINS SENT BY HYUNDAI FOR THE ISSUE. ON WED, 10/17 WHEN I GOT INTO MY CAR TO GO TO WORK, THERE WAS A MOUSE ON THE DASHBOARD INCHES AWAY FROM ME. I TOLD THE DEALERSHIP THIS WAS UNACCEPTABLE AND THAT I WANTED AN APPOINTMENT TO HAVE THEM LOCATE THE PLACE WHERE THE MICE ARE GETTING IN. I WAS AMAZED WHEN THEY SHOWED ME A LARGE OPENING IN THE METAL FIREWALL FOR THE CABIN AIR FILTER RIGHT NEXT TO A LARGE GAP IN THE COWL MEANT TO COVER IT. THAT DESIGN ALLOWS A RODENT, LIKE A MOUSE, UNINHIBITED ACCESS TO THE VEHICLE CABIN WITHOUT ANY NEED TO DAMAGE OR CHEW THE COWL TO GET IN. I SUPPLIED FOIL TAPE AND ALUMINUM SCREENING TO CORRECT THE FLAW, BUT I HAD TO PAY A SIGNIFICANT AMOUNT FOR THE LABOR TO DO SO. I FILED A DISPUTE WITH HYUNDAI USA AND IT WAS DECLINED, MEANING THEY THOUGHT IT WAS MY RESPONSIBILITY TO CORRECT THEIR DESIGN OVERSIGHT. IF I DID NOT SEE THE MOUSE UNTIL AFTER I WAS ON THE ROAD, THE CONSEQUENCES COULD HAVE BEEN MUCH WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477843October 1, 2012
STRUCTURE
2011 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO FILTER AND MICE ISSUES *TGW THE CONSUMER STATED MICE WERE FOUND IN THE TRUNK TWICE, LAST MONTH. THE DEALER STATED THEY ENTERED THROUGH THE AIR INTAKE, THAT BROUGHT AIR INTO THE A/C AND HEATING SYSTEM. IN THE PROCESS, THEY ATE A FILTER THAT WAS PART OF THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470577August 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SUDDENLY ACCLERATED AND CRASHED INTO A LIGHT POLE. THE CONTACT WAS SEVERELY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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