Hyundai Elantra Complaints (2015)

262 consumer complaints on file.

#10859895April 16, 2016
STEERING
THIS IS OUR SECOND NEW HYUNDAI ELANTRA, MODEL YEAR 2015. AFTER ABOUT 16,000 MILES, WE NOTICED A "GLITCH" THAT SEEMED TO BE OCCURRING AT HIGHER, BUT MODEST SPEEDS (40-65 MPH). THE SMOOTH STEERING-WHEEL RANGE OF MOTION THAT WE ARE NORMALLY USED TO SEEMED TO CHANGE AT ROAD SPEEDS, EXHIBITING A POINT WHERE MINOR L-R STEERING-WHEEL ADJUSTMENTS WERE STIFF, ALMOST LIKE A "DETENT" IN A NORMAL SMOOTH RANGE OF MOTION. RESEARCHING THIS BEHAVIOR, I ALSO FOUND COMMENTS ON THE NET THAT WERE DESCRIBED AS "STICKY" STEERING WITH 2012 MODEL ELANTRAS...SEEMED LIKE A GOOD DESCRIPTIVE TERM. THE PROBLEM WAS NOT SOLVED BY AN WHEEL ALIGNMENT LAST WEEK, BUT A RE-VISIT TO THE DEALER TODAY AND DISCUSSION WITH THEIR SERVICE MANAGER, SUGGESTED THAT THERE MAY BE A STEERING ASSIST-PUMP SERVO ISSUE WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE SYMPTOMS. THERE WAS A DISCUSSION WITH THE SVC MANGER OF A REPLACEMENT OF THE STEERING COLUMN ASSEMBLY. I WOULD LIKE TO BELIEVE THAT THAT ACTION WILL SOLVE THE MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854619April 10, 2016
STEERING
WHEN VEHICLE IS TRAVELING AT HIGHWAY SPEEDS ABOVE 40 MPH THE STEERING STICKS AT CENTER POSITION. NEED TO OVER STEER TO GET VEHICLE BACK INTO A STRAIGHT LINE ON HIGHWAY. TOLD THE DEALERSHIP AND THEY BRUSHED IT OFF AS A NO DEFECT. THIS PROBLEM IS MORE THAN JUST A NUISANCE ESPECIALLY DRIVING ON SNOW AND ICE. DEFINITELY A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED ASAP. PROBLEM SEEMS TO GET WORSE AS THE ENGINE WARMS UP. POSSIBLE STEERING CONTROL MODULE FAILURE, UNKNOWN AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850479March 18, 2016
UNKNOWN OR OTHER
HYUNDAI ELENTRA SUNROOF RECALL. MY SUNROOF EXPLODED AND HYUNDAI REFUSES TO ACKNOWLEDGE THE ISSUE OR DO THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849818March 15, 2016
AIR BAGS
I WAS INVOLVED IN AN AUTO ACCIDENT AT THE INTERSECTION OF J MONEY AND PASS ROAD IN BILOXI, MS. ON 10/15/2015. I WAS TRAVELLING ON PASS ROAD APPROACHING A SIGNAL LIGHT, GOING ABOUT 30 MPH,I NOTICED IT CHANGED TO GREEN AND I ACCELERATED; A CAR PULLED IN FRONT OF MY CAR AND I HIT IT BROADSIDE ON THE DRIVERS SIDE GOING ABOUT 35-40 MPH. I WAS ALONE THE OTHER DRIVER HAD A FRIEND/WITNESS CLAIMED I RAN THE RED LITE..NO CITATIONS WERE GIVEN. NO AIRBAGS DEPLOYED....I WAS INJURED HAD A BLEEDING SUBDURAL HEMATOMA, HOSPITALIZED, HIT MY FACE LOOSENED AND LATER MY FRONTAL DENTAL BRIDGE BROKE OF REQUIRING IMPLANTS. I SUFFERED ADDITIONAL DAMAGE TO MY SHOULDER, STRAINED LIGAMENTS, DAMAGE TO MY ROTATOR CUP. UNDER GOING THERAPY. SUFFERING FROM MEMORY LOSS, IMBALANCED WALKING, HEADACHES. REPAIR SHOP OWNER MARVELLED THAT THE AIRBAGS HADN'T DEPLOYED BASED ON THE AMOUNT OF DAMAGE TO THE FRONT END OF THE CAR; NOTED ON HIS INVOICE THAT THE AIRBAGS HAD NOT DEPLOYED. HYUNDAI DENIES THAT THE AIRBAG SYSTEM IS FAULTY AFTER THEY DOWNLOAD THE COMPUTER; AM ATTACHING THEIR LETTER OF DENIAL, ALONG WITH PICTURES SHOWING DAMAGE TO THE CAR...UPDATED 03/22/16 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10839072February 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHILE DRIVING 50 MPH OR LESS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED OFTEN. THE CONTACT ALSO STATED THAT THE RPMS IDLED HIGH AND LOW AT TIMES. THE VEHICLE WAS IN THE SHOP SEVERAL TIMES FOR THIS FAILURE. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824642February 6, 2016
AIR BAGS
I WAS DRIVING ON A ROAD AT 45 MPH AND THE CAR IN FRONT OF ME SWERVED SO I STARTED TO SWERVE AS WELL ASSUMING THAT THERE WAS SOMETHING IN THE ROAD. HE THEN JAMMED ON HIS BREAKS IN THE SWERVE AND SO DID I BUT I ENDED UP HITTING THE BACK OF THE OTHER CAR. HE HAD A NEWER HYUNDAI SONATA AND I HAD A 2015 HYUNDAI ELANTRA SE. I THINK THE ROAD WAS SLICK AS WELL AS WE HAD RECENTLY HAD A SNOWSTORM THAT ENDED THE DAY BEFORE WITH ABOUT A FOOT OF SNOW. THE DAMAGE TO THE OTHER VEHICLE WAS REAR BUMPER DAMAGE ON THE LEFT SIDE. MY DAMAGE WAS MOSTLY ON THE RIGHT SIDE BUMPER OF MY CAR TO THE MIDDLE OF MY CAR. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE. NO AIRBAGS DEPLOYED AT ALL AND MY CHEST HIT THE STEERING WHEEL. I WAS GOING WEST BOUND ON A A TWO-LANE ROAD. AFTERWARDS MY CAR OBVIOUSLY WOULD NOT ENGAGE TO DRIVE TO TRY AND GET IT OUT OF THE ROAD WAY. I HAD SOME WHIPLASH AND SOME DAMAGE TO MY RIGHT CHEEK FROM HITTING THE STEERING WHEEL. THE STEERING WHEEL WAS STILL INTACT AND NONE OF THE AIRBAGS DEPLOYED. I SHOWED A PICTURE TO THE ER AND THEY WERE SHOCKED THAT NONE OF THE AIRBAGS DEPLOYED AND THE OFFICER ON THE SCENE WAS EQUALLY DISTURBED THAT THE AIRBAGS DIDN'T DEPLOY AS WELL. I WILL ATTACH A PICTURE OF THE FRONT END OF MY CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824058February 3, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE CAR WAS ON HIGHWAY AND AS I WAS GETTING OFF THE CAR WOULD NOT STOP AND IN FACT AS I TRIED TO PRESS THE BRAKES TO STOP THE CAR WOULD NOT STOP UNTIL IT CRASHED,
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10789740November 11, 2015
WHEELS
THE TIRE ON THE BACK DRIVER SIDE EXPLODED ON THE HIGHWAY WITH A 70MPH SPEED LIMIT. A WEEK AND HALF AFTER THAT TIRE WAS REPLACED THE FRONT TIRE IN THE FRONT SIDE OF THE DRIVER HAD ITS TREAD SEPARATING FROM THE CASING. THIS COULD HAVE HAD A BLOWOUT AND POTENTIALLY BEEN HARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785569October 23, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I BEGAN MY LEASE ON MY ELANTRA IN SEPT OF 2014. AT MY YEAR ANNIVERSARY I HAD IT SERVICED BY THE DEALER OF THE LEASE AND WAS GIVEN A CLEAN BILL OF CAR HEALTH. HOWEVER, ON SEVERAL OCCASIONS THE CAR HAD, AS I CALLED IT, "A MIND OF ITS OWN" MEANING THAT WHILE I WAS DRIVING, USUALLY SOMEWHERE AROUND 40-55 MPH WITHOUT ME PUSHING DOWN ON THE GAS PEDAL THE CAR WOULD ACCELERATE ON ITS OWN. IT WOULD STOP AS SOON AS I COMPLETELY LET OFF THE GAS PEDAL BUT IT HAPPENED ENOUGH TO BE CONSIDERED STRANGE. I WAS PLANNING TO ASK THE DEALER ABOUT IT AT MY NEXT OIL CHANGE. NOT NECESSARY NOW! SUNDAY AFTERNOON 10/18/15, I WENT TO START THE CAR AND IT SPUTTERED AND STALLED OUT. I TURNED THE KEY IN THE IGNITION AGAIN AND IT REPEATED. AFTER THE 3RD TIME AND GIVING IT SOME GAS THE CAR STARTED AND RAN OK. I HAD 3 STOPS THAT I MADE, EACH TIME THE CAR WAS TURNED OFF AND BACK ON WITH NO ISSUE. I RETURNED HOME AND NOT EVEN 5 MINUTES AFTER THE CAR WAS PARKED AND SHUT OFF, THERE WERE FLAMES SHOOTING OUT BETWEEN THE HOOD AND WINDSHIELD. I HIT THE FIRE EMERGENCY ON MY HOUSE ALARM SYSTEM TO SIGNAL FOR THE FIRE DEPT AND THEN RAN OUTSIDE WITH MY HUSBAND AND 2 FIRE EXTINGUISHERS, EMPTYING ONE AND HAVING ZERO EFFECT ON THE FIRE. MY HUSBAND THEN TURNED THE HOSE ON AND WAS TRYING TO CONTAIN THE FIRE WITH THE HOSE WATER. IN THE 10 MINUTES IT TOOK FOR THE FIRE DEPT TO GET THERE, THE ENTIRE FRONT END WAS LITERALLY A SHELL OF REMAINING METAL AND DRIPPING MELTED PLASTIC. THE ENTIRE WINDSHEILD EXPLODED FROM THE HEAT OF THE FIRE AND WAS INSIDE THE CAR. INSURANCE INSPECTOR SAYS THE SOURCE CAME FROM BEHIND THE BATTERY - WHICH HE SAID WAS EITHER THE ELECTRIC OR COMPUTER PANEL. EITHER WAY.. IT WAS A SCARY SITUATION. 10 MINUTES IS NOT A VERY LONG TIME TO HAVE THE ENTIRE FRONT END DISINTEGRATE FROM FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10781475October 12, 2015
AIR BAGS
PASSENGER SIDE AIRBAGS DEPLOYED CAUSING MAJOR INJURIES TO THE DRIVER. DRIVER SIDE AND STEERING WHEEL AIRBAGS DID NOT DEPLOY. RIGHT SIDE OF THE DRIVERS BODY (PASSENGER SIDE) WAS SEVERELY INJURED CAUSING BROKEN RIBS A PUNCTURED LUNG AND PUNCTURED HEART LEFT SIDE INJURY TO HEAD FROM IMPACT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10778917October 1, 2015
AIR BAGS
I REAR ENDED SOMEONE GOING 35 MILES AN HOUR IN CITY. I HADN'T NOTICED TRAFFIC AHEAD WAS STOPPED AND HAD NO TIME TO REACT. .THE IMPACT WAS SO SEVERE THAT CHEST HIT STEERING WHEEL AND MY HEAD HIT THE DASH. AIR BAGS NEVER DEPLOYED.MY IN TIRE FRONT END CRUMBLED CAUSING THE RADIATOR DAMAGE AND THE FRAME OF CAR TO BE BENT ALONG WITH ME COMING IN CONTACT WITH STEERING WHEEL. THANK GO FOR SEAT BELT OR I MIGHT HAVE HIT WINDSHIELD.SINCE NO AIRBAGS DEPLOYED I HAVE BROKEN RIB AND 2 FRACTURES IN MY FACE. .
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10765193September 18, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE ACCELERATED RAPIDLY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE RAPID ACCELERATION WAS A RECURRING FAILURE PRIOR TO THE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10747832August 11, 2015
VEHICLE SPEED CONTROL
SAFETY CONCERN: THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE VIOLENTLY SURGED FORWARD AFTER DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT BY IMMEDIATELY DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716462May 14, 2015
TIRES
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE (NEXEN CP671, MODEL NUMBER P21545R17) EXPERIENCED A DOUBLE BLOW OUT (FRONT AND REAR DRIVER SIDE TIRES). THE VEHICLE WAS TOWED TO THE DEALER. THE WARNING LIGHT ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE FAILURE HAS RECURRED APPROXIMATELY FOUR TIMES. ADDITIONAL TIRE DETAILS WERE UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715730May 11, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2015 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO A CURB. AS A RESULT, THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CUT ARM AND LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. ..UPDATED 05-27-15 *BF UPDATED 9/17/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10704997April 10, 2015
STEERING
ON THE EVENING OF 4/7/2015 I RENTED A 2015 HYUNDAI ELANTRA FROM ENTERPRISE. THE NEXT EVENING, 4/8/2015 AT ABOUT 10:30PM, I WAS DRIVING OUT OF THE RV PARK WHERE WE WERE STAYING. I WAS DRIVING ABOUT 15 MPH AND HAD JUST DRIVEN OVER A SMALL BRIDGE THAT HAD A VERY SLIGHT BUMP AT THE END BEFORE THE ROAD CURVED SLIGHTLY TO THE RIGHT. AS I WENT OVER THE BUMP THE STEERING WHEEL LOCKED UP AND I FOUND MYSELF HEADING STRAIGHT INTO THE WOODEN WALL ALONG THE RIGHT SIDE OF THE ROAD. I COULD NOT GET THE STEERING WHEEL TO TURN TO THE LEFT, AWAY FROM THE WALL, AND CRASHED THROUGH IT. LUCKILY, BECAUSE I WAS GOING SO SLOW, I DID NOT WIND UP GOING INTO THE CONCRETE AND STEEL RETAINER WALL BEHIND THE WOODEN WALL, AND NO ONE WAS HURT. THE FRONT OF THE CAR AND THE WOODEN WALL, HOWEVER, WERE BADLY DAMAGED. THE TOW TRUCK DRIVER ALSO HAD PROBLEMS GETTING THE STEERING TO RESPOND WHEN HE WAS BACKING THE CAR OUT OF THE WALL. IT FINALLY UNLOCKED AFTER HE KEPT AT IT FOR A FEW MINUTES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10704629April 9, 2015
SUSPENSION:REAR, STEERING
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHEN DRIVING OVER AN UNEVEN ROAD SURFACE AT VARIOUS SPEEDS, THE REAR END OF THE VEHICLE SWAYED BACK AND FORTH. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 5/12/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702325March 28, 2015
STEERING, SUSPENSION
THE CAR SWAYS BACK AND FORTH WHEN DRIVING AT HIGHWAY SPEEDS. TIRES AND ALIGNMENT, WERE CHECKED AND EVERYTHING IS GOOD. CAN NOT STAY IN A STRAIGHT LINE FOR VERY LONG. SWITCHED FROM COMFORT, SPORT, NORMAL AND NO DIFFERENCE. IF THERE IS LITTLE WIND OUT THE CAR GETS EVEN WORSE AND DOES NOT STAY STRAIGHT. NO ONE AT THE DEALERSHIP CAN EXPLAIN AND SEEMS THEY DON'T CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678523January 23, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HIT A BUMP IN THE ROAD WHICH CAUSED THE REAR OF THE VEHICLE TO SWAY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670793January 7, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
I PURCHASED A 2015 HYUNDAI ELANTRA ON NOVEMBER 26TH, 2014. THE CAR WAS BRAND NEW WHEN I PURCHASED IT. ON DECEMBER 23RD I NOTICED THAT MY BRAKE LIGHTS WOULD NOT TURN OFF AFTER HAVING PARKED AND REMOVED THE KEY. I WAS UNABLE TO GET THE LIGHT TO TURN OFF, BUT I HAD A TRIP SCHEDULED TO VISIT FAMILY DURING THE HOLIDAYS. I WAS FORCED TO LEAVE THE CAR AT MY HOUSE IN ITS PRESENT STATE. WHEN I REACHED MY DESTINATION ON DECEMBER 24TH I CALLED HYUNDAI (LITHIA SPRINGS) TO TELL THEM ABOUT THE ISSUES AND TO ASK THEM HOW THEY WANTED TO HANDLE THIS ISSUE. THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN ON JANUARY 3RD. WHEN I RETURNED TO GEORGIA I BROUGHT THE CAR TO HYUNDAI. WHILE DRIVING THE VEHICLE I COULD SMELL A STRONG ODOR REMINISCENT OF SPOILED MILK. WHEN I ARRIVED AT THE DEALERSHIP THEY EXAMINED THE CAR AND INITIALLY TOLD ME THAT THE ISSUE WAS WITH THE BRAKE CLUTCH NOT DEPRESSING PROPERLY. AFTER THE TECHNICIAN REPLACED THIS PART HE RETURNED TO TELL METHAT HE WAS UNABLE TO CORRECT THE ISSUE AND THAT HE SUSPECTED IT TO BE AN ELECTRICAL ISSUE. HE REQUESTED THAT I LEAVE THE CAR WITH HIM SO THAT IT COULD BE WORKED ON AND PLACED ME IN A LOANER VEHICLE. I RECEIVED A CALL TODAY (JANUARY 6TH, 2015) AND WAS TOLD THAT THE ISSUE HAD BEEN ISOLATED AND THAT THE CAR WAS NOT SEALED PROPERLY AND WATER HAD CAUSED THE ELECTRICAL ISSUES I WAS HAVING. [XXX]. TOLD ME THAT THE CAR WOULD NEED TO HAVE THE WINDSHIELD REMOVED, CARPET REMOVED, DRIED, AND RESEALED. I EXPRESSED MY CONCERN WITH THIS AND LET HIM KNOW THAT I WANTED THE CAR REPLACED IMMEDIATELY, TO WHICH HE DID NOT REPLY. HE TOLD ME THAT HYUNDAI MANUFACTURING WOULD MOST LIKELY NOT REPLACE MY BRAND NEW VEHICLE AND THAT ALL HE COULD DO WAS TRY TO FIX THE ISSUES. I AM TRULY UNHAPPY AND WANT MY MONEY BACK OR A BRAND NEW CAR. I HAVEN'T EVEN DRIVEN THIS CAR 1,000 MILES AND NOT ONLY AM I WITHOUT A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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