Honda Ridgeline Complaints (2023)

132 consumer complaints on file.

#11667664June 18, 2025
ENGINE
Engine knock noticed right after oil change, prominent metal on metal sound under load, it’s more pronounced and easier to hear at low speeds. The vehicle only has 34,000 miles and 2 years old. Took to Honda Dealership in Staunton VA(Valley CMA Honda) and they are still diagnosing(for 4 weeks now) but told me so far that it’s coming from the location where oil pan is and main bearing. So it’s very likely a serious engine issue. Very disappointing and frustrating situation that vehicle is only 2 years old with 34,000 miles and already having a serious engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663884May 30, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Honda Ridgeline. The contact stated that while driving up a slope at various speeds, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The brake warning light illuminated. In addition, the contact stated that on several occasions while driving at an undisclosed speed, the vehicle would fail to decelerate as intended while the brake pedal was depressed. The failure occurred on two occasions, where on the first occasion, it almost crashed into the residence. On the most recent occasion, the contact stated that the vehicle had shuddered before independently jolting and crashing into a church building before coming to a stop. No injuries were sustained. No medical attention was sought. A police report was not filed. The air bags did not deploy. The vehicle was taken to a local dealer on several occasions, where it was diagnosed however was unable to replicate the failure. The vehicle was not repaired. Upon further investigation, the insurance provider related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 11,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11662409May 21, 2025
VISIBILITY, VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662313May 21, 2025
EXTERIOR LIGHTING
I have taken my car to the dealership of three separate occasions with respect to the Automatic High Beam Option which at best works inconsistently on the back rural roads where I live. They adjusted this option on two occasions, and the service advisor took my vehicle home - driving it at night. In his words, he indicated, "Given the technology within this vehicle, we did the best we could." I know for a fact the automatic high beam option technology exists as I have another vehicle with the same option that works flawlessly and as intended; a 2024 Subaru Forester. In multiple correspondences with Honda's Customer Service Division, they stated, "At this time, the trained technicians at Middletown Honda have confirmed that your vehicle is operating as designed. We truly regret that the outcome does not meet your expectations, and we want to assure you that your dissatisfaction has been noted on our end." Clearly, and I understand, that for this issue to be resolved, a recall of this vehicle specific to this issue would have to take place. I have read on numerosu blogs and Honda Forums that this is and has been an issue with this current model dating back to the 2020 model, as owners of the models predating this year did not find this option as an issue. So, clearly something in the engineering of this option post 2020 changed. As I had indicated to both Honda's Customer Service and the dealership personnel I have spoken to, I will no longer utilize this option as it is dangerous and will, on the rural roads I drive on, cause a vehicular accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659078May 5, 2025
EXTERIOR LIGHTING
I have a 2023 Honda Ridgeline RTE excellent condition! Driver side headlight has moisture in it. There is a bulletin from Honda TSB23–024 titled moisture in headlight with a date of 3/3/2023. It involves the ridgeline 2017–2023. The summary says “moisture in the headlights. The headlight seal may become damaged from a miss adjusted Hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight. Replace the headlight(s) with moisture condensation buildup and readjust the hood stoppers.” I called Honda Eastgate at 513-528-8000. They stated it was not a recall and that it would be an out-of-pocket cost. They want to charge a diagnostic fee of $250.00 and then charge to replace the headlight. I asked them if having moisture in the headlight would be a safety problem and they said yes if the light went out. Why in the world is this not a recall. I feel Honda is responsible for this and there should be no charge to the customer. I want to know who else I need to report this to, to have this become a recall, please help me with this problem. I can be reached at [XXX] [XXX] [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657739April 30, 2025
EXTERIOR LIGHTING
Automatic headlights malfunction causing the high beams to activate when cars are ahead or deactivate when lights reflect off of street signs. This causes road rage by other Drivers who think the Owner is deliberately blinding them with the high beams. Also with the constant changing between low and high it causes hazards when driving due to inconsistent lighting on the roadway ahead. This condition has been present since purchase in Dec 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651781March 31, 2025
SUSPENSION
Became aware of a rattle/clunk from right rear area of truck. Tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. Finally got under the truck’s rear area and started pushing/pulling on things. Immediately found completely missing bolt and rubber cush on right-hand sway bar mount clamp. Sway bar was unanchored and moved freely, banging parts on the rear brake and bearing area. I have photos and video. One bolt still present in clamp: removed that bolt (very easily) and discovered NO thread lock or lock washer. This bolt spun out freely by hand. No lock-tite nor lock washers on left-hand side either. Honda parts sold me a rubber cush and I replaced all bolts INCLUDING thread lock this time. On driving, noticed IMMEDIATELY more stability and far less “head-toss” on normal smooth highway. And no more clunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647432March 10, 2025
EXTERIOR LIGHTING
I own a 2023 Honda Ridgeline RTL-E The Auto High-Beam Headlights do not work. It barely worked the first week, but since then it has not worked. I've had it into the dealer, they say nothing is wrong. Reports online show this is a common issue with Honda Ridgelines since 2020 and has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644702February 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: ASSIST
While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue. Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642464February 13, 2025
UNKNOWN OR OTHER
Inner door handles on the driver and passenger side front doors intermittently get stuck and require me to hit the unlock button to operate or require significant force to pull open hindering safe egress. Problem was reproduced by service technician and advisor when picking up vehicle from an appointment on [XXX]. No warning lights were received. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640129February 1, 2025
EXTERIOR LIGHTING
My name is [XXX] , and my wife and I own a 2023 Honda Ridgeline that we purchased in October 2023. The automatic headlight dimming function has not worked properly since purchasing. The automatic function is very erratic. The lights will not automatically brighten when on a really dark road, and at times have switched to high beam within 100 feet of meeting another vehicle and remain bright. The function also switches from bright to dim very frequently when driving down the road and no other vehicles around. The lights also switch erratically when going past a road sign, reflector pole, lights at a house you may be passing, etc. My big concern is the lights switching to high beam while approaching another vehicle. I can't count the times this has happened. I have taken our Ridgeline back to Gary Force Honda in Bowling Green, Kentucky where we purchased it. The service advisor that assisted us stated that Honda knows of the problem, however, there is no fix. I inquired about a safety recall for this problem and the gentleman acted as though it was no big deal. It probable isn't a big deal until a deadly accident occurs because of a malfunctioning system. I even mentioned that I expect more especially when you spend $48,000 for a vehicle. Again, the service advisor acted as though his hands are tied. Needless to say, we left the dealership with the same problem that took us in. Attached is a picture taken at approximately 1830 hrs on [XXX] on our isolated road with no street lights, street signs or anything to cause a problem. As you will see, the lights will not switch to bright on this dark road. Please help!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636182January 15, 2025
EXTERIOR LIGHTING
The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams ON when approaching another vehicle at night. Bad sensor I think.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632575December 27, 2024
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving involving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631391December 18, 2024
POWER TRAIN
The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631109December 16, 2024
ELECTRICAL SYSTEM
Automatic high beam function puts high beam on with oncoming vehicles, but not when no oncoming traffic. Dealership cannot identify problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630214December 11, 2024
ELECTRICAL SYSTEM
I have been getting recall notices and each time I've called (beginning of the recall and just now dec 11th) My Honda location has told me Honda has not released the the parts yet another notice will be sent to advise when they will be available for repair. This is very frustrating as I have time now for the repair to be done and I'm not always available for this process , so nothing has been on a timely manner as this has been ongoing for months and months now. I've not had any accidents YET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629717December 9, 2024
ENGINE
After driving on an interstate or four lane road for a while (cold weather) when I pull off an exit and start to accelerate the truck has no power and the check engine light is on. The dealer tells me that the engine goes into a safety mode so that it is not doing any damage to the engine. I have to safely pull over and shut truck off and it must reset computer. My problem is you do not know there is no power until you pull out on the road that may have 55 mph traffic coming and there is no power to accelerate. I have had this happen four- five times and had in for repairs three time hoping truck is fixed. Dealer says they have adjusted something. First happen 2/2023 after having truck for a few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628470December 3, 2024
UNKNOWN OR OTHER
Driving down the highway at 70MPH and the sunroof randomly explodes and glass falls all over me. There was nothing wrong with the window at the time of failure and to my knowledge nothing made contact to cause this. This is extremely dangerous. I have searched forums online and found this it a regularly occurring incident. Honda should be responsible to repair/replace faulty sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628175December 1, 2024
EXTERIOR LIGHTING
Automatic high beams do not come on enough, turn off with slightest reflected light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625086November 13, 2024
BACK OVER PREVENTION
The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000(BACK OVER PREVENTION) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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