Honda Pilot Complaints (2014)

116 consumer complaints on file.

#10702719March 30, 2015
ELECTRICAL SYSTEM
MAJOR ELECTRICAL MALFUNCTION, MOST OF THE DASH ELECTRONICS WON'T WORK. THE REAR HATCH IS LOCKED AND CANNOT BE OPENED. NO A/C AND NO GAUGES OPERATING. MAJOR DISAPPOINTMENT FOR A 2014 HONDA PILOT TOURING EDITION WITH ONLY 6000 MILES. HOPE THE LOCAL HONDA DEALERSHIP FIXES IT TOMORROW 3/31/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694254March 14, 2015
SEAT BELTS
WHEN THE 2ND ROW CENTER SEAT BELT, WHICH STORES ON THE CEILING, WAS RELEASED, IT SNAPPED UP AND STRUCK THE CHILD SITTING IN THE LEFT 2ND ROW SEAT IN A BOOSTER SEAT ON THE RIGHT UPPER CHEEK CAUSING AN ABRASION AND MANY TEARS. THE CHILD WAS SITTING AND STILL BELTED INTO THE BOOSTER SEAT. THE INJURY WASN'T SEVERE BUT COULD HAVE BEEN IF IT HAD STRUCK THE EYE OR CAUSED A LACERATION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10692362March 5, 2015
POWER TRAIN
I PULLED MY HONDA PILOT INTO MY DRIVEWAY THAT ONLY HAS A SLIGHT GRADE. I PUT THE VEHICLE INTO PARK AND SHUT IF OFF, EXITED THE VEHICLE AND LOCKED THE DOORS. WHILE STANDING IN MY DRIVEWAY WITH MY SON, WE BOTH SAW THE PILOT ROLLING BACKWARDS SLOWLY (NOT SLIDING). THE TIRES WERE ACTUALLY TURNING. I RAN TO THE DRIVERS DOOR, OPENED THE VEHICLE, JUMPED IN AND APPLIED THE BRAKES. I STARTED THE CAR TO MAKE SURE THE CAR WAS SHOWING IT WAS IN PARK, AND IT WAS. I NOW HAVE MY TIRES CHOCKED WITH BRICKS UNTIL I CAN GET IT TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684242February 19, 2015
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRES, SEATS, AND REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE TIRES AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.....UPDATED 04/23/15 *BF ..UPDATED 05/07/15 *BF ...UPDATED 06/03/15 *BF..UPDATED 06-16-15 *BF UPDATED 9/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672215January 13, 2015
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNED A 2014 HONDA PILOT. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT HAD TO PUMP THE BRAKE PEDAL AND APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,342. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662110December 3, 2014
FUEL/PROPULSION SYSTEM
THIS CAR WAS WHAT IS DISCRIBED AS "RUN AWAY VEHICLE" THE CAR WAS IN PARK, AS THE IGNITION WAS TURNED OFF IT STARTED ROLLING, TOOK OUT A TREE WHICH CAUSED THE VEHICLE DAMAGE. I WAS THROWN FROM THE VEHICLE SO IT PROCEEDED DOWN THE DRIVEWAY WITHOUT A PERSON IN THE CAR. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660659November 23, 2014
UNKNOWN OR OTHER
WHEN APPROACHING A STOP LIGHT,VEHICLE FAILS TO STOP, EVEN WITH FOOT FIRMLY ON THE BRAKE. (AS IF THE ACCELERATOR AND BRAKE WERE APPLIED SIMULTANEOUSLY) ENGINE SPEED DOES NOT FALL BELOW APPROXIMATELY 2,000 RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638191September 22, 2014
AIR BAGS, SEAT BELTS
RANDOMLY, WHILE DRIVING THE FASTEN SEATBELT ICON ILLUMINATES. ALL OCCUPANTS OF THE CAR WERE RESTRAINED AND NO OBJECTS WERE PLACED ON THE SEATS. THE RIGHT FRONT PASSENGER AIRBAG "OFF" INDICATOR LIGHT ALSO ACTIVATED. WHEN THE CAR WAS TAKEN TO THE DEALER AND THE PROBLEM COULD NOT BE REPLICATED. SO NO FURTHER INVESTIGATION WAS DONE. IT IS UNDETERMINED IF THIS WOULD AFFECT THE FUNCTIONALITY OF THE AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637663September 19, 2014
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A BRAND NEW HONDA PILOT-NAVI 2014 ON JULY 3 2014. 1 WEEK AFTER THE PURCHASE THERE WAS A MAJOR WATER LEAK INSIDE THE NEW 2014 VEHICLE!.. WATER WAS LEAKING INSIDE FROM A BIG RAIN STORM AND I DO HAVE A VIDEO AND PICS TO SHOW YOU. THE NEXT DAY SPACE COAST HONDA WAS CALLED WHERE I PURCHASED THE NEW 2014 TO GET FIXED. THE SERVICE DIRECTOR SAID THAT I OPENED THE MOONROOF WHICH IS NOT TRUE!. HE THEN TOLD ME LEAVE THE VEHICLE AT THE DEALERSHIP FOR A TECHNICIAN TO LOOK WHERE THE WATER WAS COMING FROM. THE HONDA DEALERSHIP OFFERED ME A LOANER AT THERE COST FOR THE DAY. THE SAME DAY THE HONDA WAS TAKEN THERE I WAS CALLED AROUND 5 PM TO COME PICK UP THE NEW HONDA. THE SERVICE DIRECTOR TOLD ME HE REPLACED THE WINDSHIELD AND HEADLINER INSIDE AND TOOK ALL THE WATER OUT FROM THE LEAKING RAIN STORM!!.. I DID NOT GET A COPY OF THE SERVICE RECORD AND WAS TOLD I HAVE 3 YEARS OR 36,000 MILES WARRANTY. 2 DAYS LATER IT WAS TAKEN BACK FOR MORE REPAIRS! THE NEW 2014 WAS STALLING OUT,ENGINE HESITATING,RIDING RUFF,ENGINE FAN KEEPS RUNNING,DRIVERS DOOR LIGHT NOT WORKING AND PULLING TO THE RIGHT!.. AGAIN THE SERVICE DIRECTOR TRIED TO FIX THE PROBLEM AND FAILED!.. I HAVE CALLED AMERICAN HONDA MOTOR CORP IN CALIFORNIA AND TOLD THEM THE PROBLEMS!. THEY TOLD ME GO IN MY HONDA PILOT HANDBOOK AND FILL OUT THE FORM FOR CONSUMER AFFAIRS!.. THIS NEW HONDA HAS MANY ISSUES AND NO 1 WANTS TO HELP OR TAKE RESPONSIBILITY TO GIVE ME A NEW 2014 HONDA OR REFUND. AUGUST 28 2014 IT WAS TAKEN TO SPACE COAST HONDA AGAIN FOR THE WATER LEAK AND STALLING OUT!.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637675September 19, 2014
ENGINE AND ENGINE COOLING
MY 2014 HONDA PILOT EX-L HAS A MULTI MAJOR ISSUES. STARTING WITH A MAJOR WATER LEAK INSIDE THE PASSENGER COMPARTMENT. VEHICLE STALLING IN THE MIDDLE OF A LEFT HAND TURN DURING THE RAIN. HESITATION IN THE MOTOR WHEN TRAVELING AT 45 MPH. THIS OCCURS ALL THE TIME WHEN DRIVING. LUNGING FORWARD WHILE THE BRAKE IS ENGAGED. PULLING TO THE RIGHT, THE VEHICLE SHOULD BE IN ALIGNMENT. THIS HAS BEEN GOING ON SINCE THE DAY OF PURCHASE. WHINING IN THE POWER STEERING NO MATTER WHICH WAY YOU ARE TURNING. LIFTERS ARE TAPPING UNDER THE HOOD. THE LIST GOES ON. TRIED TO HAVE THESE ISSUES ADDRESSED AT THE DEALERSHIP AND ALL I GOT WAS THERE IS NOTHING WRONG WITH THE PILOT. IT RUNS THE WAY IT SHOULD. AND NOW THEY WILL NOT EVEN LOOK AT THE VEHICLE AS THEY TOLD ME TO NEVER BRING IT BACK TO THEIR DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS PILOT, I LOVED MY 2012 PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610709July 15, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 HONDA PILOT. THE CONTACT STATED THAT THE WHEN ACTIVATING THE BRAKES, THE VEHICLE FAILED TO STOP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576271April 1, 2014
SERVICE BRAKES
LEASED BRAND NEW PILOT LX ON MARCH 15, 2014. IT APPEARED TO BE IN PERFECT WORKING CONDITION. THEN, SUDDENLY ON 3/30/14 WHILE DRIVING HOME, IT LOST ABOUT 80 PERCENT OF ITS BRAKES. TO STOP IT, YOU MUST HAVE FOOT TO FLOOR ON BRAKES. IF THIS HAD BEEN AN EMERGENCY STOP, THERE COULD HAVE BEEN AN ACCIDENT. TAKING IT TO DEALER ON 4/2/14 TO SEE WHAT THE PROBLEM MAY BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575919March 31, 2014
VEHICLE SPEED CONTROL, ENGINE
TWO INCIDENTS OF SUDDEN UNINTENDED ACCELERATION. THE FIRST ON JANUARY 31, 2014, THE SECOND ON MARCH 25, 2014. BOTH INCIDENTS OCCURRED AT A VERY SLOW RATE OF SPEED OF APPROXIMATELY FIVE MILES PER HOUR. IN BOTH SITUATIONS THE CAR WAS COMING TO A STOP WITH THE BRAKE BEING APPLIED. SUDDENLY, THE RPMS INCREASED AND THE CAR SUDDENLY MOVED FORWARD WITH THE BREAK UNABLE TO STOP THE CAR EVEN THOUGH BOTH FEET WERE APPLIED TO THE BRAKE PEDDLE. THE CAR WAS STOPPED BY PUTTING THE GEAR SHIFT INTO NEUTRAL AND TURNING OFF THE ENGINE. THIS HAS BEEN REPORTED TO HONDA OF AMERICA AS WELL AS TO THE LOCAL HONDA DEALER. THE CAR WAS BROUGHT TO THE DEALER TWO TIMES, BUT THE DEALER UNABLE TO DIAGNOSE THE PROBLEM. HONDA OF AMERICA (800 999-1009) HAS OPENED A CASE NUMBER WHICH IS: N012014-03-2600701. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. UPDATED 06/04/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567514March 5, 2014
ENGINE
WHEN CRUISING IN MY 2014 HONDA PILOT EX-L AT ABOUT 60 MPH ON RELATIVELY FLAT TERRAIN, THERE IS A LOW FREQUENCY VIBRATION AND RUMBLE. I BELIEVE THIS IS DUE TO THE VCM FEATURE OF THE ENGINE. IT IS POSSIBLE THIS COULD GET WORSE AND CAUSE SOME ENGINE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560599January 20, 2014
STEERING, ELECTRICAL SYSTEM
45 MILES ON A BRAND NEW 2014 PILOT EX-L THE IGNITION DOES NOT ENGAGED CONSISTENTLY. WHEN YOU TURN THE KEY AND THE ENGINE CRANKS, IT DOES NOT TURN OVER, RATHER IT CONTINUES TO MAKE CRANKING SOUND, EVEN WHEN KEY GOES BACK TO RUN/ON POSITION. YOU NEED TO TURN KEY OFF TO GET CRANKING TO STOP. 50 MILES ON BARAND NEW 2014 PILOT EX-L A CONTINUOUS CLICKING SOUND COMES FROM THE STEERING COLUMN WHEN MAKING A LEFT HAND TURN. IT DOES IT WHEN YOU TURN RIGHT, BUT MORE PREDOMINANT WHEN TURNING LEFT. FROM ONSET - THE DRIVER'S SIDE DOOR DOES NOT OPEN AND CLOSE SMOOTHLY - THOUGHT AT FIRST IT WAS JUST THE HINGE CATCHING, FURTHER INSPECTION DEMONSTRATES THE LEFT FRONT FENDER AND DRIVER'S DOOR SEEM IS NOT UNIFORM. THEREFORE THE BOTTOM OF THE FENDER AND DRIVER'S SIDE DOOR ARE RUBBING AGAINST EACH OTHER AND PAINT IS RUBBING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556767December 20, 2013
ENGINE
WHEN THE VARIABLE CYLINDER MANAGEMENT KICKS IN AT 2000 RPM THE ENGINE VIBRATES. IT DOES THIS CONSTANTLY WHEN THE ECO GREEN LIGHT COMES ON. VERY DISTRACTING AND ANNOYING. ALSO IS A PROBLEM IN MY SISTERS 2013 PILOTS. DEALER KNEW IT WAS A PROBLEM BUT WOULD NOT DISCLOSE UNTIL AFTER I PURCHASED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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