Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10208781November 13, 2007
SEAT BELTS
ON SUNDAY NIGHT MY 9 YEAR OLD CHILD WAS SITTING IN THE BACK SEAT OF MY HONDA PILOT. WHEN SHE TRIED TO PUT HER SEAT BELT ON IT GOT CAUGHT AROUND HER NECK. SHE THEN TURNED TO TRY AND FIX IT AND IT GOT WRAPPED AGAIN. IT LOCKED AROUND HER NECK AND WOULD NOT RELEASE. EVEN AS I TRIED TO LIFT HER TO GET ROOM AROUND HER NECK THE BELT KEPT TAKING IN THE SLACK. SHE HAD TO BE CUT OUT OF THE SEAT BELT BY A ONLOOKER WHO HAD A KNIFE. BY THAT POINT SHE HAD QUIT BREATHING. SHE HAD TO BE HOSPITALIZED AND HAVE NUMEROUS TESTS RUN ON HER TO ACCESS HER CONDITION. SHE HAS MASSIVE SWELLING TO HER FACE AND HER RIGHT EYE WAS SWOLLEN COMPLETELY SHUT. SHE HAS BROKEN BLOOD VESSEL FROM HER NECK UP ALL OVER HER FACE AND EVEN IN THE BACK OF HER THROAT. SHE HAS SO MANY BROKEN BLOOD VESSEL IN HER EYES THAT YOU CANNOT EVEN SEE THE WHITES OF HER EYES. AT THE TIME ALL OF THIS HAPPENED THE TRUCK WAS AT A STAND STILL IN A FAST FOOD DRIVE THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10204757October 3, 2007
SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE RETRACTABLE REAR SEAT DISLODGED AND SLASHED THE FACE OF THE REAR PASSENGER. THE REAR PASSENGER SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. AS OF OCTOBER 3, 2007, THE DEALER AND MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204431September 29, 2007
CHILD SEAT:HARNESS:STRAP/WEBBING
I BUCKLED MY 3 MONTH OLD SON INTO HIS BRITAX MARATHON CAR SEAT. I MADE A WIDE LEFT TURN AND ALL OF A SUDDEN HE STARTED TO SCREAM. I PULLED OVER AND PARKED MY CAR AND GOT OUT TO CHECK ON HIM. HE HAD SLID OUT FROM UNDER THE STRAP AND WAS LAYING PERPENDICULAR TO HIS SEAT. HE WAS UNINJURED, BUT WHEN I CALLED BRITAX TO TELL THEM, THEY WERE UNCONCERNED AND BLAMED ME. I KNOW HOW TO PUT HIM IN HIS CAR SEAT. I KNOW I TIGHTENED THE STRAPS, THEY SOMEHOW LOOSENED AND HE WAS ABLE TO SLIDE UNDER THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198201August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT'S WIFE PULLED INTO A PARKING SPACE AT 5 MPH, WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD AND THE ENGINE REVVED. THE CONTACT DROVE OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND TWO OCCUPANTS WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT HAS YET TO TAKE THE VEHICLE TO THE DEALER OR A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 22,000. THE BRAKES WOULD NOT STOP THE VEHICLE. THE VEHICLE HAD A DEFECTIVE AIR CONTROL VALVE AND THROTTLE. THE CONSUMER STATED HE EXPERIENCED THE PROBLEM 1 YEAR PRIOR TO THE ACCIDENT. THE VEHICLE WAS TOTALED. UPDATED 09/18/07. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10186506March 29, 2007
AIR BAGS
ON EVENING OF 3-25-07, AIRBAG LIGHT CAME ON. 3-27-07, WENT TO DEALER -COMPUTER OUT. PART ORDERED-TO BE IN 3/29. COME PICK UP CAR. DID SO - DROVE IN FEAR. 3/29- PART NOT IN UNTIL 4/3. TOLD NO RENTAL CAR AS CAR IS DRIVABLE (UNDER WARRANTY). CALLED NATIONAL/ZONE - AGREED WITH THIS. TOLD CAR IS DRIVABLE. WOULD NOT TELL ME CAR IS SAFE BUT THAT IS HONDA'S POLICY. THAT IF THE CAR IS DRIVABLE - THEY DO NOT GIVE A RENTAL. SO- TO ME - HONDA IS SAYING MY LIFE AND THAT OF MY FAMILY IS NOT THEIR PROBLEM AND IT'S UP TO ME TO GET A RENTAL. THE CAR IS DRIVABLE BUT NOT SAFE AND POSSIBLY DANGEROUS. I AM THE MEDICAL PROVIDER FOR A LARGE BRAIN INJURY REHAB FACILITY. I DON'T WANT TO HAVE MORE CLIENTS DUE TO HONDA'S POLICY!!! IF THE CAR IS UNSAFE OR DANGEROUS - IT IS NOT DRIVABLE!!!! A RENTAL CAR SHOULD BE SUPPLIED. I WOULD LIKE TO SEE HONDA HELD ACCOUNTABLE FOR THEIR POLICY AND FEEL THAT IT GOES AGAINST NHTSA BELIEFS. AIRBAGS ARE THEIR FOR A REASON BUT HONDA DOESN'T FEEL THEY ARE NECESSARY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183497February 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HWY, 4 WHEEL DRIVE ON HONDA, PILOT 2004, AUTOMATICALLY ENGAGED. WHEN I TRIED TO SLOW DOWN AND PULL OVER, THE CAR JERKED AND STARTED TO KNOCK. I HAD TO SPEED UP AGAIN TO 60 MPH AND THE SOUND WENT AWAY. I PUSHED THE 4 WHEEL DRIVE BUTTON ON THE DASHBOARD AND NO HELP. I FINALLY SLOWLY SLOWED DOWN THE CAR. THE 4 WHEEL DRIVE (VT-4) LIGHT WENT OFF, BUT THE AUTOMATIC TRANSMISSION LIGHT IS STILL ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179464January 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* - THE DRIVER THOUGHT SHE PUT THE A 2004 HONDA PILOT IN PARK, IN A DRIVEWAY WHICH SITS ON A HILL. THE DRIVER REMOVED THE KEY FROM THE IGNITION. THE CONTACT LATER FOUND THAT THE VEHICLE HAD ROLLED DOWN THE HILL AND HIT AN OBJECT. THE CONTACT DISCOVERED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT DROVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS DIAGNOSED AS HAVING A BAD IGNITION SWITCH. THE CONTACT STATED THE KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS IN NEUTRAL. *AK UPDATED 2/22/2007 - THE MANUFACTURER REFUSED TO FIX THE VEHICLE FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10173239November 12, 2006
STRUCTURE:BODY
THERE IS A AUDIBLE VIBRATION IN MY '04 HONDA PILOT WHEN I DRIVE AT ABOUT 1400 RPM. IT SOUNDS LIKE A STRONG WIND NOISE, LIKE SOME SORT OF COVER VIBRATING. IT IS INTERMITTENT. ONCE THE RPM GOES BEYOND 1600RPM, THESE VIBRATIONS RARELY HAPPEN. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE ENTIRE EXHAUST LINE, INCLUDING THE CATALYTIC CONVERTER. THE VIBRATIONS CONTINUE TO HAPPEN. THE VIBRATION SEEMS TO COME FROM THE UNDERBELLY OF THE CAR, RIGHT IN FRONT OF THE PASSENGER COMPARTMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173137November 10, 2006
STEERING, STRUCTURE, POWER TRAIN:DRIVELINE:DRIVESHAFT, WHEELS:RIM
STEERING WHEEL SHAKE. BOUNCES IN HAND. CABIN NOISE/VIBRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172900November 8, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SMOKE FROM THE DASH WAS NOTED. IT CAME FROM THE JUNCTION OF THE INSTRUMENT PANEL AND THE UPPER PART OF THE STEERING COLUMN. THE SMELL OF BURNT PLASTIC REMAINED IN THE CAR FOR ~4 HOURS. THE CAR WAS TAKEN TO A HONDA DEALER (FAIRFEILD HONDA - WILLIAMSPORT, PA). IT HAS BEEN THERE FOR 4 1/2 WEEKS AND THEY HAVEN'T BEEN ABLE TO FIND THE CAUSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165359August 13, 2006
SEAT BELTS:REAR/OTHER
AS A CHILD PASSENGER SAFETY INSTRUCTOR I WANT TO INFORM YOU ABOUT THE SAFETY BELT SYSTEMS IN THE HONDA PILOT, ACURA MDX, TOYOTA SIENNA AND ANY OTHER VEHICLE WITH THE CENTER SEATING POSITION LAP/SHOULDER BELT EXTENDING FROM THE INTERIOR ROOF OF THE VEHICLE. ALTHOUGH LAP/SHOULDER BELTS PROVIDE UPPER BODY PROTECTION, THESE BELTS DO NOT FIT CHILDREN AND SOME ADULTS PROPERLY. EVEN CHILDREN USING BACKLESS BOOSTERS DO NOT FIT PROPERLY IN THE BELT SYSTEM. I DO NOT HAVE EVIDENCE OF ANY INJURIES OR DEATHS AT THIS TIME. IT IS MY OBSERVATION, BOTH PERSONALLY AND PROFESSIONALLY, THE MANUFACTURERS NEED TO REDESIGN THIS SEAT BELT SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165817August 9, 2006
EQUIPMENT:OTHER:LABELS
CONSUMER WOULD LIKE REIMBURSEMENT FOR TWO TIRES REPLACED ON A 2004 HONDA PILOT. *KB THE CONSUMER MECHANIC NOTICED UNEVEN TREAD WEAR ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO THE TIRE DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONSUMER THAT SHE DEFINITELY NEEDED NEW TIRES BUT THAT THERE WAS NOTHING THEY COULD DO OTHER THAN SELL HER NEW TIRES. THE TIRE WERE ONLY TWO YEARS OLD. THE CONSUMER PURCHASE NEW TIRES ELSEWHERE FOR A BETTER PRICE. THE CONSUMER MECHANIC STATED THAT LOW TIRE PRESSURE COULD CAUSE WEAR. THE MECHANIC CHECKED THE OTHER TWO TIRES PRESSURE AND DISCOVERED THAT THE TIRES WERE UNDERINFLATED AT 32 PSI. THE PRESSURE IN THE DOORJAMB OF THE VEHICLE ALSO INDICATED 32 PSI. THE MECHANIC LOOKED ON THE TIRE AND SAW THAT THE MAX PSI WAS 44 AND INFORMED THE CONSUMER THAT SHE SHOULD MAINTAIN 40 PSI, NO LESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164881August 8, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE BRAKE SHUDDERING AND STEERING SHAKE WHEN BRAKING FROM HIGHWAY SPEEDS (WITHOUT ENGAGING ABS). RESURFACED ROTORS, PROBLEM PERSISTS AND HAS MAGNIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154340April 1, 2006
SUSPENSION
MY 2004 HONDA PILOT HAS A CONTINUOUS VIBRATING PROBLEM AT 75 MPH. SEVERAL SOLUTIONS HAVE BEEN ATTEMPTED, BUT NOTHING FIXES THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153375March 21, 2006
STEERING
2004 HONDA PILOT. STEERING WHEEL VIBRATION AT SPEEDS 75 MPH. CAN'T BE REMEDIED WITH BALANCE OF TIRES. MANY PILOT OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150363February 15, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED AFTER BACKING OUT OF THE DRIVEWAY, THE VEHICLE WAS PUT IN DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED MULTIPLE TIMES. WHEN THE VEHICLE RESPONDED IT SURGED FORWARD. THE ACCELERATOR PEDAL CONTINUED TO STICK. AT 1034 MILES, THE DEALERSHIP DETERMINED THE PEDAL WAS STICKING AND CLEANED THE THROTTLE BODY. THE DEALERSHIP STATED THE MANUFACTURER WAS MAKING AN UPGRADE FOR THE COMPONENT. WHEN THE UPGRADE WAS AVAILABLE, IT WAS INSTALLED. TWO MONTHS LATER THE ACCELERATOR PEDAL STARTED STICKING AGAIN. THE DEALERSHIP REPLACED THE GASKET AND CLEANED THE THROTTLE BODY AT 3395 MILES. THE VEHICLE WORKED PROPERLY IN WARMER CONDITIONS. THE ACCELERATOR PEDAL BEGAN STICKING WHILE DRIVING 9 MONTHS AFTER THE PREVIOUS REPAIR. THE THROTTLE BODY WAS CLEANED AGAIN, THE MECHANIC STATED THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS TO BE TAKEN HOME. THE VEHICLE BEGAN TO ACCELERATE ON A BRIDGE AND THE CONTACT HAD TO DRIVE IN ONCOMING TRAFFIC TO AVOID HITTING OTHER VEHICLES. WHEN THE VEHICLE WAS OFF THE BRIDGE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND TURNED THE IGNITION OFF. THE MECHANIC FROM THE DEALERSHIP RETRIEVED THE VEHICLE FROM THAT LOCATION AND DETERMINED IT TOOK 2 FEET TO STOP THE VEHICLE. A NEW THROTTLE BODY WAS INSTALLED. THE MANUFACTURER DETERMINED IT WAS AN ENVIRONMENTAL PROBLEM AND THE THROTTLE BODY WOULD HAVE TO BE CLEANED EVERY 15,000 MILES. THE THROTTLE BODY HAD BEEN REPLACED TWICE IN 16,000 MILES. IN AN EFFORT TO IMPROVE THE VEHICLE, A NEW CABLE WAS INSTALLED TO THE THROTTLE BODY 2 DAYS AGO, ALTHOUGH THERE ARE NO CURRENT PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148241January 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE GOING AT ABOUT 20 MPH IN LIGHT RAIN, CAR IN FRONT OF ME BROKE SUDDENLY CAUSING ME TO HIT THE BRAKES. UPON STEPPING ON THE BRAKES, I HEARD A CLICKING SOUND. THE CAR KEPT ON ROLLING AND DID NOT STOP. I TRIED MOVING LEFT ONTO A TURNING LANE TO AVOID HITTING THE CAR IN FRONT. THE CAR SKIDDED OFF THE MEDIAN, AND CAR JUMPED THE MEDIAN WITHOUT LOSING VELOCITY. THE CAR WOUND UP ON INCOMING TRAFFIC, AT WHICH POINT A CAR COLLIDED WITH ME RESULTING IN INJURIES TO THE THAT DRIVER AND MYSELF. PROBLEM IS SIMILAR TO COMPLAINT ON FILE ODI ID NUMBER : 10117818. PROBLEM WILL BE REPORTED TO HONDA AS A POSSIBLE DEFECT. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10139245October 11, 2005
WHEELS:RIM
I AM THE ORIGINAL OWNER OF A 2004 HONDA PILOT. WE WERE DRIVING DOWN THE HIGHWAY ABOUT 65 MPH AND HAD WHAT WE THOUGHT WAS A BLOWOUT. HUGE BANG AND THUD. WE WENT TO PUT THE SPARE ON AND SAW THAT THE RIM HAD SPLIT IN TWO RIGHT DOWN THE CENTER GROOVE, WITH TWO FIST SIZE HOLES ON EACH SIDE. THE DEALER SAID I MUST HAVE HIT SOMETHING BIG, BUT I WAS IN THE CAR AND KNOW THAT WE DIDN'T. DEALER SAID THAT HE WOULD COVER IT JUST THIS ONCE AND PUT A NEW RIM AND TWO NEW TIRES ON THE CAR. DEALER SAID THAT HE WAS SENDING THE RIM BACK TO HONDA. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE IT IN THE 25 YEARS OF WORKING WITH CARS. I HAVE NEVER HEARD OF A RIM SPLITTING IN TWO AND I KNOW THAT IF I WAS DRIVING THERE WOULD HAVE BEEN AN ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137778September 22, 2005
VEHICLE SPEED CONTROL
2004 HONDA PILOT DEVELOPED PROBLEMS WITH SUDDEN ACCELERATION, BRAKING AND THE STEERING VIBRATES.*MR WHILE EXITING THE HIGHWAY THE CONSUMER NOTICED THAT THE BRAKES WERE NOT RESPONDING AS THEY NORMALLY DID. THE STEERING WHEEL ALSO VIBRATED VIOLENTLY AND THE RPM'S WENT UP BETWEEN 1800 AND 2100. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101032August 1, 2005
UNKNOWN OR OTHER
FRAME AND STRUCTURE TENDS TO SHAKE AND MAKE NOISE WHENEVER VEHICLE IS DRIVEN AT ABOUT 50 MPH. THE NOISE SOUNDS LIKE A HELICOPTER OVER THE VEHICLE. *AK THE CONSUMER WAS TOLD THAT WAS HOW THE VEHICLE WAS DESIGNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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