Honda Odyssey Complaints (2013)

210 consumer complaints on file.

#11404865March 25, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS OIL ON THE SPARK PLUGS CAUSING THE VEHICLE TO MISFIRE. THE CONTACT STATED THAT THE SPARK PLUGS WERE REPLACED ONCE EVERY MONTH FOR THE PAST 6 MONTHS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404071March 21, 2021
ENGINE
SPARK PLUGS ARE GETTING WET WITH OIL SINCE THE DAY I BOUGHT IT I HAD TO REPLACE THEM EVERY 2 MONTHS BUT NOW IS MORE OFTEN SPARK PLUGS THEY NEED TO BE REPLACED EVERY 20 DAYS BECAUSE THE OIL IS FILTERING TO THE SPARK PLUGS. PLEASE IF SOMEONE ELSE HAS THE SAME PROBLEM ADVANCE WHAT IS THE NEXT STEP. MI NAME IS [XXX]OR EMAIL ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384732December 23, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF ON THE ROOF IN BIG CHUNKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361329September 27, 2020
ENGINE
HERE ARE VIDEOS OF THE 3RD AND 4TH TIME ON 4&21SEP2020: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PLH4SBOV18800XGTDIEKS76DO7UR-OIC-W HONDA OF AMERICA CASE #11568519 EXPLAINS THE REPAIR IS NOT POSSIBLE WITHOUT A DTC NOR A CHECK ENGINE LIGHT. VICTORY HONDA, PLYMOUTH, MICHIGAN REVIEWED VEHICLE WITH ID #69730 (CHECKED BY WAYNE GOWARD) AND EXPLAINED IT'S NOT POSSIBLE TO REPAIR VEHICLE WITHOUT DTC. I WAS DIRECTED BY THE DEALERSHIP TO GO DRIVE THE VEHICLE LONGER TIME (10 MINUTES) DURING VEHICLE MISFIRE FAILURE IN ORDER TO INCREASE THE OPPORTUNITY THAT THE DTC WILL BE REGISTERED. I BELIEVE DRIVING THE VEHICLE IN THIS CONDITION IS NOT SAVE SINE ACCELERATION IS LOST. I AM VERY CONCERNED THIS IS HAPPENING A LOT TO OTHER HONDA ODYSSEY OWNERS AND THEY GET THE SAME INADEQUATE COMPLAINT FROM HONDA. LET'S DO THE RIGHT THING FOR SOCIETY AND GET HONDA TO FIX ALL ODYSSEY'S WITH THIS MISFIRE THAT DOES NOT REGISTER DTC. THE ENGINNEERS KNOW THIS IS WRONG BUT ARE TOO AFRAID TO STAND UP FOR WHAT'S RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350870August 24, 2020
ENGINE
WHILE DRIVING ON A TWO LANE ROAD IN WARREN COUNTY, INDIANA, AND TRYING TO PASS A FARM VEHICLE AT 55 MPH, THE VEHICLE SUDDENLY STALLED AND CHECK ENGINE LIGHT STARTED FLASHING. MY VEHICLE HAD ENOUGH MOMENTUM TO GET AROUND THE FARM VEHICLE. ONCE ABLE TO STOP, I SHUT THE VEHICLE OFF. I RESTARTED THE VEHICLE EXPECTING TO SEE THE CHECK ENGINE LIGHT, BUT IT WAS NOT THERE, AND VEHICLE RAN NORMALLY. THE NEXT DAY I PURCHASED AN OBDII CODE READER, AND VEHICLE REGISTERED A P0303 CODE. VEHICLE HAS APPROXIMATELY 166,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323113May 3, 2020
STRUCTURE:BODY
PAINT IS PEELING FROM THE TOP OF THE ROOF BETWEEN THE DRIVERS WINDOW AND THE SUNROOF. THE VEHICLE HAS ONLY BEEN STORED IN VIRGINIA AND INDIANA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322879April 30, 2020
ENGINE
I HAVE A 2013 HONDA ODYSSEY. THE ENGINE BEGAN TO MISS BADLY. I TOOK IT TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC SAID THAT THE OIL WAS GETTING ON THE SPARK PLUGS AND CAUSING THEM TO FAIL. THE COST TO REPAIR WOULD BE VERY EXPENSIVE. THE MECHANIC AND MANAGER SAID THAT MY VAN WAS NOT UNDER WARRANTY. I DID SOME CHECKING AND FOUND THAT THERE WAS AN EXTENDED WARRANTY FOR THE 2013 HONDA ODYSSEY FOR THE EXACT PROBLEM MY VAN HAD. DESPITE EXPLAINING THIS TO THE DEALERSHIP MANAGER HE COMPLETELY STONE WALLED AND REFUSED TO HELP. APPARENTLY ALOT OF HONDA ODYSSEYS IN THE 2011-2014 TIME PERIOD ARE HAVING THIS SAME ISSUE. HONDA REFUSES TO ACCEPT RESPONSIBILITY AND MAKE THE REPAIRS. DO NOT BY A HONDA AS THEY DO NOT BACK UP THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320397April 7, 2020
ENGINE
A SERVICE BULLETIN AND WARRANTY EXTENSION FOR 2011 - 2013 ODYSSEY'S WAS ISSUED ON JANUARY 20, 2015 REGARDING AN ISSUE WITH PISTON RINGS RESULTING IN THE FOULING OF SPARK PLUGS SETTING DTC'S P0301 THROUGH P0304. LATE IN 2019 OUR ODYSSEY THREW A P0302 CODE AND STARTED RUNNING VERY ROUGH. AFTER SOME DIAGNOSING OF THE PROBLEM IT WAS FOUND THAT CYLINDER 2'S SPARK PLUG WAS FOULED; IT WAS REPLACED AND THE PROBLEM WENT AWAY. IN MARCH OF 2020 THE SAME ISSUE OCCURRED, THE SAME SPARK PLUG WAS FOULED AGAIN, REPLACED AND THE PROBLEM WENT AWAY. A WEEK LATER, CODE P0301 APPEARED AND CYLINDER 1'S SPARK PLUG WAS FOULED. I TOOK THE VAN TO THE DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH THIS YEAR OF ODYSSEY. AFTER PAYING $2,686.36 FOR LABOR AND PARTS BY MY HONDA DEALERSHIP TO REPAIR THIS ISSUE I STARTED DOING SOME RESEARCH AND FOUND THE 13-081 BULLETIN STATING THAT A WARRANTY EXTENSION WAS ISSUED FOR THIS VERY ISSUE. I CALLED HONDA TO ASK WHY THE DEALERSHIP DID NOT MENTION THE WARRANTY EXTENSION AND TO SEE WHAT NEEDED TO BE DONE TO COVER THE REPAIR BILL, I WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED IN THE WARRANTY EXTENSION. I AM NOT UNDERSTANDING HOW MY VERY MAKE AND MODEL WAS LEFT OUT OF THE WARRANTY EXTENSION WHEN IT OBVIOUSLY HAD THE SAME ISSUE THAT THE SERVICE BULLETIN WAS ISSUED FOR. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319390March 26, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT ON VARIOUS OCCASIONS WHILE ENGAGING THE KEYFOB, THE POWER WINDOWS AND POWER LOCKS OPERATED INDEPENDENTLY. THE CONTACT SPOKE WITH HONDA OF SEATTLE LOCATED AT (2005 AIRPORT WAY S, SEATTLE, WA 98134) WHERE THE CONTACT WAS INFORMED TO REPLACE THE BATTERY IN THE KEY FOB. THE CONTACT ATTEMPTED TO USE THE ALTERNATE KEYFOB HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 199,248.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318823March 20, 2020
STRUCTURE:BODY
PAINT IS FADING, BUBBLING, AND PEALING IN MULTIPLE PLACES ON THE EXTERIOR OF THE CAR. I'VE SEEN THE MENTIONS OF THE BACK HATCH/DOOR, BUT WE'RE SEEING IT ON THE DOORS AS WELL AS THE BACK HATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312034February 28, 2020
ELECTRICAL SYSTEM, ENGINE
CAR ENGINE SHUT OFF WHILE IN MOTION ON LOCAL STREET. A BAD/DEFECTIVE FRONT SPOOL VALVE LEAKED OIL ON THE ALTERNATOR AND THE ALTERNATOR WENT BAD RIGHT WAY. WHICH CAUSE ENGINE TO SHUTDOWN WHILE CAR IS IN MOTION. TRY TO START THE CAR, IT WON'T START, NEITHER ELECTRICAL POWER. ITS VERY DANGEROUS SITUATION, LIKELY WASNT DRIVING ON THE HIGHWAY. DEALER MAINTENANCE SHOP ADVISOR TOLD ME THAT ALOT HONDA ODYSSEY HAVE SPOOL VALVE LEAKED OUT TO CAUSE THE ALTERNATOR GOES BAD & SHUT DOWN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311056February 24, 2020
SERVICE BRAKES
FRONT BRAKE ROTORS WARP CAUSING STEERING WHEEL VIBRATION AND BRAKE PEDAL THUMPING. ROTORS HAVE BEEN RESURFACED 3 TIMES ONLY TO HAPPEN AGAIN AFTER A FEW THOUSAND MILES. AT HIGHER SPEEDS ALMOST LOST CONTROL OF STEERING. HONDA WON'T UPGRADE TO BETTER PERFORMING ROTORS. NEED A SAFETY RECALL. LONG TIME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306990February 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TODAY I FOUND OUT THAT MY PISTONS WERE BAD IN MY 2013 ODYSSEY. I HAD JUST HAD MY POINTS, PLUGS AND WIRES CHANGED OUT IN LATE NOVEMBER EARLY DECEMBER. I WAS SURPRISED TO SEE THAT THIS IS A COMMON PROBLEMS WITH THE ODYSSEYS. I HAD TAKEN MY VAN TO AUTO ZONE TO HAVE IT DIAGNOSED AND IT SAID CODE P0302 INDICATES THAT CYLINDER 2 HAD TO MANY MISFIRES SAME CODE THAT IS IN THE EXTENDED WARRANTY FOR THIS ISSUE. I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE LIST TO SERVE. WOW. I ASKED WHY AND THE CUSTOMER SERVICE REPRESENTATIVE STATED BECAUSE THAT NO ONE HAD COMPLAINED WITH THAT VIN NUMBER. WELL IF YOU ASK ME THE VIN NUMBER IS DIFFERENT FOR EACH CAR, OR AM I WRONG?? HOW WOULD I COMPLAIN IF THE PROBLEM HAD NOT STARTED AS OF YET? KNOWING THAT THIS IS AN ISSUE WITH THE 2013 ODYSSEY VANS. IT SHOULD INCLUDE THE ONES THAT YOU BUILT FOR THAT YEAR. NOT JUST THE ONES YOU HAD COMPLAINTS ON. IT IS IRONIC THAT THE SAME ISSUE IS OCCURRING IN MY VAN. WHEN THE TECH CALLED ME THIS MORNING HE MENTIONED 3 DIFFERENT CYLINDERS THAT WERE MISFIRING. IF THIS WAS A PROBLEM SHOULDN'T PROCESSES BEEN PUT IN PLACE TO CHECK THE PISTONS REGARDLESS IF THERE IS AN ISSUE TO MAKE SURE THIS IS NOT PROBLEM IN THAT PARTICULAR VEHICLE. I NOW AM PAYING FOR NOT ONLY ALL OF THE PISTONS SEALS TO BE REPLACED BUT ALSO ANOTHER POINTS, PLUGS, AND WIRE REPLACEMENT THAT IS ONLY A FEW MONTHS OLD. I AM VERY DISAPPOINTED IN HONDA RIGHT NOW. IF YOU HAD ASKED ME LAST WEEK WHAT MY NEXT CAR WOULD BE I WOULD HAVE SAID ANOTHER HONDA BUT AFTER TODAY NOT SO SURE ON THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288290December 10, 2019
ENGINE
AMERICAN HONDA ANNOUNCED A POWERTRAIN WARRANTY EXTENSION AS A RESULT OF A SETTLEMENT OF A CLASS ACTION CAPTIONED, SOTO ET AL.V. AMERICAN HONDA MOTOR CO., INC., CASE NO. 3:12-CV-1377-SI (N.D. CAL.). FOR SPECIFIC 2013 HONDA ODYSSEY ONLY. THIS ISSUE DO IMPACT OTHER MINI-VANS THAT ARE NOT PART OF ORIGINAL SETTLEMENT, LIKE MINE. I WANT THIS ISSUE TO RE-OPEN SO THAT VIN THAT WERE NOT ORIGINALLY PART OF THIS SETTLEMENT IS INCLUDED TOO AND ALL REPAIR COST ARE BORN BY HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280308November 15, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS IN A PARKING LOT GOING LESS THAN 5 MILES AN HOUR AND WAS TURNING RIGHT INTO A PARKING SPACE. MY FOOT WAS ON THE BRAKE, BUT THE CAR LURCHED FORWARD AND ACCELERATED OVER THE CEMENT CHOCK BLOCK, HITTING A POLE IN FRONT OF THE STORE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11220688June 17, 2019
POWER TRAIN
ON APRIL 4, 2019, WHEN MY VEHICLE REACHED APPROXIMATELY 104,000 MILES, THE CAR'S ENGINE LIGHT AND VSA LIGHT CAME ON WHILE DRIVING. THE CAR IDLED ROUGHLY AND WOULD NOT ACCELERATE. IT LIMPED ALL THE WAY TO THE MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM, IDENTIFIED BY THE PROBLEM CODE GENERATED BY THE VEHICLE'S COMPUTER AS P0301: CYLINDER #1 MISFIRE. THE MECHANIC REPLACED ALL THE SPARK PLUGS AND THE IGNITION COIL FOR THAT CYLINDER. TWO MONTHS LATER, WITH THE ODOMETER AT APPROXIMATELY 107,000 MILES, THE CAR AGAIN MALFUNCTIONED, WITH A ROUGH IDLE, ENGINE AND VSA LIGHT, AND LIMPING PERFORMANCE. THE CAR WAS RETURNED TO THE SAME INDEPENDENT MECHANIC, WHO TOLD US THE SAME PROBLEM CODE (P0301) WAS GENERATED, INDICATING A MISFIRE IN THE FIRST CYLINDER. THE MECHANIC REMOVED AND INSPECTED THE SPARK PLUG, WHICH SHOWED EVIDENCE OF OIL FOULING. ONLY AFTER THE SECOND REPAIR DID I FIND INFORMATION THAT THE MANUFACTURER HAD EXTENDED THE WARRANTY FOR THIS SPECIFIC DEFECT PURSUANT TO A CLASS ACTION SETTLEMENT. I WAS NEVER INFORMED BY HONDA OF THE SUIT, SETTLEMENT, OR WARRANTY EXTENSION. WHEN I CALLED THE HONDA DEALER TO ASK THEM TO FIX MY VEHICLE PURSUANT TO THE SETTLEMENT'S WARRANTY EXTENSION, AND NOTED BY MULTIPLE SERVICE BULLETINS, THE DEALER DECLINED AND SAID THEY WOULD NOT FIX THE PROBLEM UNTIL THE CAR BROKE DOWN FOR A THIRD TIME. I CALLED THE MANUFACTURER DIRECTLY, AND A REPRESENTATIVE THERE ALSO DECLINED TO FIX THE CAR UNDER THE WARRANTY EXTENSION, SAYING THEY WOULD NOT DO ANYTHING UNTIL THE CAR BROKE DOWN AGAIN, DESPITE MY DOCUMENTATION THAT THE PRECISE CONDITIONS FOR THE WARRANTY EXTENSION HAD BEEN MET: A PROBLEM CODE OF P0301 AND A SPARK PLUG WITH OIL FOULING. GIVEN THAT THIS HAS HAPPENED TWICE WITHIN 3,000 MILES, MY CAR IS NOT SAFE TO DRIVE, AS I DON'T KNOW WHEN IT WILL BREAK DOWN AGAIN DUE TO A KNOWN AND DOCUMENTED PROBLEM THE MANUFACTURER REFUSES TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218698June 8, 2019
ENGINE
PISTONS ARE MISFIRING. THIS HAS CAUSED ITS RINGS TO MOVE AND ALLOW OIL THROUGH AND RUIN SPARK PLUGS SIGNIFICANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205263May 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE PERFORMED AS IF IT CHANGED GEARS AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDERGRIFF HONDA (817-533-4266, LOCATED AT 1104 W INTERSTATE 20, ARLINGTON, TX 76017) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CARBON BUILD UP. THE DEALER RECOMMENDED THAT CYLINDERS 1, 2, AND 3 BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204152April 27, 2019
STRUCTURE:BODY
WHITE PAINT IS PEELING OFF OF THE VEHICLE IN 3 SPOTS. THIS BEGAN ABOUT A YEAR AGO AND CONTINUES TO GET WORSE. RIGHT AND LEFT SIDE OF THE TAILGATE, AND 1 SPOT ON THE ROOF BETWEEN THE WINDSHIELD AND THE MOONROOF. MANY OTHER HONDA ODYSSEY AND PILOT OWNERS ARE EXPERIENCING THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203665April 25, 2019
FUEL/PROPULSION SYSTEM
GASOLINE LEAKING BELOW PASSENGER SIDE DOOR. THIS VAN WAS MODIFIED FOR A WHEELCHAIR AND HAD AN AFTERMARKET FUEL TANK INSTALLED. HONDA DEALER INSPECTED IT, SAID LEAK IS AT TOP OF TANK BUT CANNOT SERVICE DUE TO THE TANK NOT BEING OEM. DEALER SAID THIS HAS HAPPENED BEFORE BUT THEY REFUSE TO REPORT IT. THE BUILDER IS BRAUN ABILITY. LEAK STARTS WHEN KEY IS TURNED TO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey