Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11535646July 31, 2023
VISIBILITY/WIPER
I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. This startled me and almost caused me a panic attack which could have led into an accident. This had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. I immediately inspected the damages and for a possible cause but did not find anything unusual. The damages can be described as a hole approximately 10in x 10in and the edges falling off. Black trash bag is currently covering the window until I can figure out what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535562July 31, 2023
VISIBILITY/WIPER
While in park at a drive thru we heard a loud bang. The rear windshield shattered. No foreign objects could be located and people around the vehicle did not witness anything hitting the car. Contents of the car were searched and no reason for the window to shatter was found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535289July 30, 2023
UNKNOWN OR OTHER
I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535083July 28, 2023
UNKNOWN OR OTHER
I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. I immediately looked in the rear view mirror and there was an ~ 18" hole in the window. I pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. No reason, was not using wipers or defroster. Temperature was in the mid 70's. Luckily we were both in the front seats and no glass reached us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534759July 27, 2023
STRUCTURE:BODY
My wife was sitting in the car at the deli, and the rear glass exploded. She thought it was a gunshot. She ducked down and called 911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534591July 26, 2023
VISIBILITY/WIPER
Rear window made a loud pop and shattered while driving down the road. Nothing impacted it and it basically just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534432July 25, 2023
UNKNOWN OR OTHER
My rear glass shattered today unexpectedly with only 4,400 miles. Obviously others have same issue and defective glass or window frame. I’m getting fixed and Maroone Honda where I bought blew me off. Not happy. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534153July 24, 2023
TIRES
225 / 55R18 Bought new 2023 Honda HRV Tires need replaced at 31,000 miles tread is gone. All Honda required tire rotation completed at dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533920July 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533883July 23, 2023
UNKNOWN OR OTHER
Rear window imploded while car was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533190July 19, 2023
UNKNOWN OR OTHER
While driving I put my rear defroster on and minutes later there was a loud pop noise and my entire rear window was shattered. I have an appt on Friday July 21, 2023 for the dealer to inspect it. Not having clear visibility while driving last night was a safety hazard. There was no warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532841July 17, 2023
VISIBILITY/WIPER
I was driving my new HRV-EX-L 2023 model and due to some rain and heavy humidity my back windshield got foggy. I turned on the back windshield defogger and after about 10 minutes I heard a thug noise from the back. We turned around and the windshield was shattered. I am not so sure if that defogger device caused the shattering, but I am sure there is something faulty with the whole system. We inspected the whole vehicle and ascertained that nothing did hit or collided with our car. When we got home and we closed the front door the vibration made the whole back windshield collapsed in thousand of pieces. It could have been worse had it fall while driving on the road and considered that other cars were following behind and next to my vehicle. We contacted 2 large Southern Florida dealers that seem to be totally unaware of this issue and utterly not co-operative for either inspection or manufacturer fault. We are so disappointed with Honda and their service and level of responsability in view of the many cases that are arousing around this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532384July 14, 2023
VISIBILITY/WIPER
Rear Windshield Shattered Unexpectedly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531033July 8, 2023
VISIBILITY/WIPER
The car was parked outside. Next thing I know I hear an explosion. I go out to see what it was and I found my rear window shattered. The window has been inspected and they won’t cover it saying there has been no recall issued so nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530981July 7, 2023
UNKNOWN OR OTHER
On July 7, 2023, I was heading home from work during a downpour. Because of the rain and heat I had to turn on the defroster for both the front and rear windows. After about 10 minutes of driving, I suddenly heard a loud noise. Glancing in my rearview mirror, I was taken aback to discover a sizable hole in the passenger-side rear window. The forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. I did pull over to see if maybe a tree limb had fall as I was driving. There was nothing in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530742July 6, 2023
UNKNOWN OR OTHER
Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. Cameras shows no vandalism or 3rd party was involved. The rear windshield shuttered with whole on the right up side suddenly after I had my defrost on to clear the rear windshield. Irresponsible Honda America agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530338July 4, 2023
VISIBILITY/WIPER
Rear windshield shattered out of nowhere while driving. No rock or item of any kind was found inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530322July 4, 2023
UNKNOWN OR OTHER
The rear window shattered after having the rear defrost on. I was driving down an empty street, so nothing could have hit it the window. Law enforcement even checked it out and we were all just as confused as to why it would just shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530295July 4, 2023
VISIBILITY/WIPER
The back windshield spontaneously exploded while driving on the highway. There was no accident or damage leading up to the explosion and the car is under a year old. Glass was found in second row seating as well as the trunk. If there was a passenger in the back seat, they would have been impaled with glass resulting in injury. I immediately contacted the dealership and was instructed to call my insurance. They did not give me the option to bring the vehicle in for service. My insurance company sent me to a glass repair shop to have manufacturer glass reinstalled but I am still waiting for the glass to be delivered to the shop as it is a week out upon ordering. There were no warning lamps or other symptoms of problems prior to the explosion of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530183July 3, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while seated inside the vehicle with the engine running and the air conditioning turned on, the rear windshield shattered without impact. The local dealer was contacted, but the vehicle was not inspected, and the windshield was not replaced. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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