Honda Element Complaints (2008)

113 consumer complaints on file.

#10357950September 27, 2010
SERVICE BRAKES, HYDRAULIC
2008 HONDA ELEMENT, 21,000 MILES, NEEDED NEW REAR BRAKE JOB FOR 600$. THIS WAS 2500 MILES AFTER IT WAS TAKEN TO DEALER FOR BRAKE RECALL MODIFICATION OF SOME SORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353444September 2, 2010
SERVICE BRAKES, HYDRAULIC
MY 2008 HONDA ELEMENT HAD THE RECALL WORK DONE IN JUNE 2010 RE; SOFT BRAKE PEDAL. BACK TO DEALER ON AUGUST 24 FOR RECURRING SOFT PEDAL ISSUE. DIAGNOSIS WAS AIR IN BRAKE SYSTEM. SYSTEM BLED AGAIN. BRAKE PEDAL FIRM FOR NOW. SERVICE MANAGER COULD NOT OFFER AN EXPLANATION OTHER THAN MAYBE WE DID NOT GET ALL THE AIR OUT DURING THE RECALL WORK. HONDA HAS KNOWN ABOUT THIS SAFETY DEFECT IN CERTAIN MODELS SINCE 2003. I HAVE NO CONFIDENCE IN THE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346719August 2, 2010
SERVICE BRAKES, HYDRAULIC
PREVIOUSLY FILED A COMPLAINT (ODI # 10321852) VIA EMAIL WITH NHTSA REGARDING THE "SOFT BRAKE PEDAL" ISSUE WITH MY 2008 HONDA ELEMENT. A RECALL WAS ISSUED IN 2010, THE WORK WAS PERFORMED IN JUNE 2010, A POSITIVE IMPROVEMENT. BRAKES ARE SLOWLY BUT SURELY RETURNING TO THEIR PREVIOUS SOFT PEDAL DEFECT. I AM HAVING TO PUMP THE BRAKE PEDAL ONE TIME TO GET A FIRM PEDAL. THIS DEFECT ON CERTAIN HONDA MODELS HAS BEEN GOING ON SINCE 2003. HONDA RE- ISSUED A SERVICE BULLETIN # 07-045 ON MARCH 5, 2009 REGARDING "BRAKE PEDAL IS LOW AND FEELS SOFT" COVERING CERTAIN MODELS FROM 2003-2008. APPARENTLY THERE WERE PREVIOUS SERVICE BULLETINS ISSUED AS EARLY AS 2007, THE 07 IN THE ABOVE REFERENCED SERVICE BULLETIN (07-045) INDICATES 2007 ISSUE. I AM A RETIRED CAREER POLICE OFFICER WHO SPENT OVER HALF OF MY 25 YEAR CAREER IN THE TRAFFIC DIVISION INVESTIGATING TRAFFIC COLLISIONS INCLUDING THOSE INVOLVING FATALITIES. I CONSIDER THIS BRAKE PROBLEM A SERIOUS SAFETY DEFECT, THAT COULD ULTIMATELY LEAD TO SERIOUS INJURY OR LOSS OF LIFE UNLESS A PERMANENT REPAIR OR TOTAL RECALL OF THE AFFECTED HONDA VEHICLES IS REQUIRED BY NHTSA. HONDA HAS KNOWN ABOUT THE PROBLEM FOR YEARS AND HAS NOT FOUND A PERMANENT REPAIR. I HAVE RESEARCHED THE INTERNET AND FOUND MANY REPORTS REGARDING THIS DEFECT. THERE ARE HUNDREDS OF POSTS REGARDING THE SOFT BRAKE ISSUE @HTTP://WWW.ELEMENTOWNERSCLUB.COM UNDER THE THREAD TITLED RECALLS, TSB'S AND NOTICES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342152July 9, 2010
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2008 HONDA ELEMENT. THE VEHICLE WAS SERVICED FOR THE NHTSA RECALL CAMPAIGN ID NUMBER 10V098000. AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT STATED THAT THE BRAKE PEDAL WAS SOFT AND WHEN THEY WERE APPLIED, THE PEDAL CONTINUED TO EXTEND TO THE FLOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 17,200 AND THE CURRENT MILEAGE WAS 17,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332040May 24, 2010
EQUIPMENT
I PURCHASED A USED HONDA CERTIFIED 2008 HONDA ELEMENT FROM HONDA DEALERSHIP IN DECEMBER 2009. ATTEMPTED TO USE AIR CONDITIONER FOR THE FIRST TIME MAY 2010. AIR CONDITIONER DID NOT WORK. I TOOK CAR TO DEALERSHIP AND WAS TOLD THAT A ROCK DAMAGED CONDENSER. TO MY AMAZEMENT, THE CONDENSER IS IN THE FRONT OF THE CAR, AND OEM GRILL IS TOTALLY NON EFFECTIVE IN OFFERING PROTECTION. THE COST OF REPAIR IS APPROXIMATELY $750.00. I LOOKED ON THE INTERNET AND DISCOVERED THAT NUMEROUS OWNERS HAVE THE SAME COMPLAINT. THIS IS CLEARLY A DESIGN FLAW. IT IS HIGHLY LIKELY THAT I WOULD PAY FOR THE REPAIR ONLY TO HAVE IT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330795May 17, 2010
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2008 HONDA ELEMENT. SHE STATED AFTER PARKING HER VEHICLE WHEN SHE GETS OUT OF THE VEHICLE AND REACH FOR THE DOOR SHE GETS SHOCKED. SHE STATED THIS HAPPENS ALL THE TIME. THE VEHICLE HAS NEVER BEEN TAKEN TO THE DEALER. THE CONTACT STATED THIS HAS BEEN GOING ON SINCE SHE PURCHASED THE VEHICLE. THE FAILURE MILEAGE WAS 12 AND THE CURRENT MILEAGE WAS 18,297. VWB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328320May 1, 2010
SERVICE BRAKES, HYDRAULIC
2008 HONDA ELEMENT HAS HAD VERY SOFT BRAKE PEDAL FROM DAY ONE. DEALER REPLACED VSA MODULATOR PER TSB WITH NO CHANGE IN PEDAL FEEL. DEALER DID A RECALL PLACING CAPS ON PLUGS IN ABS UNIT AND BLED BRAKES WITH NO CHANGE IN PEDAL FEEL. PEDAL WILL STILL GO ALMOST TO THE FLOOR WITH VERY LITTLE PRESSURE APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328009April 29, 2010
SERVICE BRAKES, AIR
BRAKES WERE SOFT ALMOST TO THE FLOOR,MY VEHICLE WOULD NOT STOP AND ENDED UP HITTING ANOTHER VEHICLE. HAVE CONTACTED HONDA AND THEY ARE RECALLING MY MODEL OF CAR BUT NOT MINE FOR THE SAME REASON. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326815April 21, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 HONDA ELEMENT. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT TRIED TO STOP ABRUPTLY TO AVOID HITTING A VEHICLE IN FRONT OF HIM; HOWEVER, HE CRASHED INTO THE REAR OF THE OTHER VEHICLE WHEN THE BRAKES DID NOT ENGAGE. THE CONTACT DROVE THE VEHICLE FROM THE SCENE. THE BODY DAMAGE WAS REPAIRED BY AN AUTHORIZED DEALER. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FAILURE RECURRED AND WHEN THE BRAKES WERE APPLIED THEY FAILED TO ENGAGE AND THE CONTACT CRASHED INTO THE REAR OF A VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DAMAGED BODY WAS REPAIRED. THE CONTACT STATED THAT HE HAD PREVIOUSLY RECEIVED A RECALL NOTICE FOR RECALL 10V098000 (SERVICE BRAKES, AIR). POLICE REPORTS WERE FILED FOR EACH CRASH THAT OCCURRED. THE CONTACT DID NOT REPORT ANY INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10321852March 24, 2010
SERVICE BRAKES, HYDRAULIC
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I PURCHASED A NEW 2008 HONDA ELEMENT EX ALL WHEEL DRIVE [XXX] ON APRIL 24, 2009. FROM DOBBS HONDA, 2785 MENDENHALL, MEMPHIS TN. I RETURNED TO SERVICE DEPT IMMEDIATELY AFTER STOPPING AT 2ND TRAFFIC LIGHT BECAUSE THE BRAKE PEDAL WAS SOFT AND WENT COMPLETELY TO FLOOR. SERVICE REP ADVISED ME THE SOFT PEDAL WAS NORMAL. RETURNED TO THE DEALERSHIP A COUPLE WEEKS LATER ON ANOTHER ISSUE AND COMPLAINED ABOUT THE SOFTNESS OF THE BRAKE PEDAL, AGAIN WAS TOLD IT WAS NORMAL. RETURNED TO THE DEALERSHIP ON JULY 20, 2009 AND PRESENTED THE SERVICE REP WITH A COPY OF HONDA SERVICE BULLETIN 07-045 TITLED " BRAKE PEDAL IS LOW AND FEELS SOFT" (EXACT SYMPTOMS I HAD DESCRIBED 3 TIMES). MY ELEMENT FALLS IN THE VIN #'S COVERED. I ASKED THAT THE SERVICE MGR ROAD TEST MY ELEMENT. THE WORK ORDER # 368081 WRITTEN NARRATIVE STATES "SERVICE MANAGER TEST DROVE THE VEH AND FOUND VEH OPERATING TO FACTORY SPEC AT THIS TIME). COMMENCING ON THE FIRST DAY I PURCHASED THE ELEMENT I HAVE BEEN COMPELLED TO PUMP THE BRAKE PEDAL AT LEAST ONCE TO FEEL COMFORTABLE STOPPING, WHEN I DEPRESS THE PEDAL AND IT FALLS TO THE FLOOR A SENSE OF PANIC IS FELT. I RECENTLY LEARNED FROM THE HONDA ELEMENT OWNERS CLUB WEB SITE THAT A RECALL HAD BEEN ISSUED FOR LATE APRIL ALONG WITH AN IMMEDIATE STOP SELL ORDER ON 07 AND 08 ELEMENTS. APPARENTLY HONDA HAS BEEN AWARE OF THIS BRAKE DEFECT SINCE 2007 (SB 07 INDICATES 2007 ISSUE DATE). BETWEEN APRIL 09 AND JULY 09 THE DEALERSHIP ON 3 SEPARATE OCCASIONS DENIED ANY PROBLEMS WITH THE SOFT PEDAL AND PEDAL HITTING THE FLOOR ALTHOUGH THE SERVICE BULLETIN CLEARLY STATES THE NECESSARY PART #'S AND STEPS REQUIRED TO CORRECT THIS DEFECT. WHAT HAS TAKEN HONDA SO LONG TO ADMIT TO AND ISSUE A RECALL TO CORRECT THIS KNOWN UNSAFE BRAKE DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320978March 19, 2010
SERVICE BRAKES, AIR
I AM AN OWNER OF A 2008 HONDA ELEMENT WHICH RECENTLY CAME OUT WITH A MEDIA RELEASE FROM HONDA THAT THERE WAS A PROBLEM WITH BRAKE FAILURE. ONE YEAR AGO I FILED A COMPLAINT WITH YOU REGARDING BRAKE FAILURE ON MY ELEMENT. THE DEALER AT THAT TIME FOUND THAT I HAD VERY SPONGY BRAKES AND AIR BUBBLES IN THE LINE BUT COULD NOT GIVE ME AN ANSWER OF WHY THIS WOULD HAPPEN AND NOT GUARANTEE THAT IT COULD NOT HAPPEN AGAIN. I HAVE WORRIED CONSTANTLY ABOUT THIS AND SO I STILL CONTINUED TO FEEL THE SPONGY BRAKES SO I TOOK IT TO A DIFFERENT DEALER THAT CHECKED OUT AND SAID THAT IS JUST THE WAY HONDA ELEMENT BRAKES ARE. SO 2 MONTHS AGO THE BRAKES WENT COMPLETELY TO THE FLOOR AGAIN ( I HAVE TO PUMP THEM QUICKLY SEVERAL TIMES AND THEY FINALLY GRAB) I CALLED THE DEALER AND THEY ONCE AGAIN CHECKED IT AND FOUND NOTHING, WELL SINCE THIS MEDIA RELEASE CAME OUT THAT THERE WAS GOING TO BE A RECALL ON 410,000 HONDA VEHICLES I IMMEDIATELY CALLED THE DEALER SERVICE MANAGER HE WAS VERY APOLOGETIC AND SAID THAT WAS EXACTLY MY VEHICLE, AND AGREED WITH ME THAT IT IS NOT SAFE TO DRIVE UNTIL THEY GET THE PARTS TO REPAIR IT; HE HAD ME CALL HONDA AN THEY TREATED ME VERY VERY RUDELY THEY TOLD ME JUST TO TAKE IT TO THE DEALERSHIP, I TOLD THEM I ALREADY HAD AND THAT IT IS NOT SAFE TO DRIVE SINCE I'VE ALREADY EXPERIENCED THIS PROBLEM, THEY TOLD ME THAT THEY WON'T GIVE ME A RENTAL CAR AND JUST KEPT REPEATING TO TAKE IT TO THE DEALER. THEY SAID THAT I COULD NOT BE CERTAIN THAT MY VEHICLE HAD THIS MALFUNCTION. I'M VERY FRUSTRATED THIS CAR IS NOT SAFE ON THE ROAD AND EVEN THE DEALER AGREES WITH ME ,IT IS STILL UNDER WARRANTY BUT HONDA BASICALLY JUST DOES NOT CARE AND THEY TREATED ME LIKE I'M MAKING A BIG DEAL ABOUT THIS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320996March 19, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2008 HONDA ELEMENT AND THE BRAKE PEDAL HAS BECOME EVEN SOFTER AND THE PEDAL TRAVEL LONGER THAN IT WAS WHEN WE PURCHASED IT.....SIMILAR TO WHAT I NOTICED ON THE USED ELEMENT WE TEST DROVE PRIOR TO OUR PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320527March 17, 2010
SERVICE BRAKES, HYDRAULIC
0TL* THE CONTACT OWNS A 2008 HONDA ELEMENT LX. THE CONTACT WAS TRAVELING AT SPEEDS OF 10 MPH DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL FELL CLOSER TO THE FLOORBOARD THAN USUAL. THE DEALER PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE AND STATED THAT THE BRAKE SEAL TESTED NORMAL. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 13,000. UPDATED 05/10/10 *BF UPDATED 05/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319408March 13, 2010
SERVICE BRAKES, HYDRAULIC
SOFT, MUSHY BRAKE PEDAL. WHEN STOPPED AT A STOP LIGHT OR STOP SIGN, PEDAL SLOWLY GOES TO THE FLOOR AND MUST BE PUMPED TO MAINTAIN BRAKE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317794March 8, 2010
SUSPENSION
TL*THE CONTACT OWNS A 2008 HONDA ELEMENT. THE CONTACT STATED THE VEHICLE HAS IMPROPERLY WELDED A FRONT BUSHING BRACKET ON THE LEFT TRAILING ARM OF THE REAR SUSPENSION. RECALL#08V349000, SUSPENSION:REAR BUT HIS VIN WAS NOT INCLUDED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HIS VIN WAS NOT INCLUDED; THEREFORE, HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 70,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311947February 18, 2010
SERVICE BRAKES, HYDRAULIC
DUE TO LOOSE BRAKE, IT TAKES TIME TO STOP (AT SPEED OF 15 MPH). I FELT IT COULD BE DANGEROUS IF I WERE TO BE DRIVING FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308961February 12, 2010
SERVICE BRAKES, ELECTRIC
BOUGHT 2008 HONDA ELEMENT NEW IN DEC. 2009. AT ABOUT 5000MI. (8MO.) BRAKES BECAME INCREASINGLY MUSHY AND PEDAL SOFT. EVENTUALLY BRAKES DID NOT ENGAGE UNTIL ABOUT AN INCH OFF FLOOR. DEALER CONFIRMED AND REPLACED BRAKE MODULE. WITHIN A WEEK THEY WERE BAD AGAIN. DEALER REBLED BRAKES SAID REAR PADS WERE WORN EXCESSIVELY AND UNEVENLY, ROTORS SHOWED SIGNS OF EXCESSIVE HEAT, THEY REPLACED PADS. SOLID WHEN PICKED UP, LASTED LESS THAN A WEEK. NOW CAR HAS PERIODS OF A FEW HUNDRED MILES OF SOLID BRAKING, THEN PERIODS OF SOFT, FADING BRAKING WITH WILD SWINGS OF RPMS FROM THE VACUUM BOOST. HAVE HAD SIX CLOSE CALLS DURING THESE PERIODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300430January 20, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKES FAILED 2008 HONDA ELEMENT HEARD WHINING NOISE 5 MONTHS PRIOR IN REAR BRAKES. DEALER CHECKED AND SAID NOTHING FOUND. 5 MONTHS LATER DEALER SAID REAR BRAKES 'GONE' AND UNSAFE TO DRIVE. 1/3 OF ONE OF REAR ROTORS WAS MISSING/ERODED AWAY. VEHICLE ONLY HAD 24000 MILES. ROTOR AND PADS REPLACED. INTERNET SEARCH REVEALS MULTIPLE SIMILAR PROBLEMS WITH ELEMENT . SEE: ELEMENTOWNERSCLUB.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296685December 22, 2009
STRUCTURE, VISIBILITY:GLASS, SIDE/REAR
WHILE STANDING NEXT TO OUR 2008 HONDA ELEMENT, WHICH WAS PARKED BESIDE OUR HOUSE UNDER THE CARPORT, THE REAR SIDE WINDOW OF THE CAR SPONTANEOUSLY SHATTERED AND STRUCK BOTH MY WIFE AND I WITH GLASS. WE WERE NOT INJURED BY THE SAFETY GLASS. THE WINDOW SEEMED TO EXPLODE, FROM THE INSIDE OUT, AND GLASS PIECES FLEW OVER A WIDE AREA. NO ONE WAS IN THE CAR, AND THE CAR WAS NOT RUNNING. THE VEHICLE WAS IN THE SHADE, UNDER THE CARPORT, AND THE TEMPERATURE WAS AROUND 40 DEGREES. THERE IS NO CHANCE THAT ANYTHING COULD HAVE STRUCK THE WINDOW SINCE IT WAS FAR OFF THE STREET IN OUR DRIVEWAY BEHIND OUR IRON GATE. THE SHATTERED WINDOW WAS PROTECTED FROM THE POSSIBILITY OR FLYING OBJECTS BY OUR HOUSE. WE HAVE READ REPORTS ONLINE WHERE THIS SAME SITUATION HAS HAPPENED TO OTHER HONDA ELEMENTS. NO PROPERTY WAS DAMAGED EXCEPT THE WINDOW, WHICH MUST BE REPLACED. HAD THIS OCCURRED WHILE DRIVING ON THE HIGHWAY, WE THINK THE SURPRISE AND VIOLENCE OF THE EXPLODING WINDOW COULD HAVE CAUSE A DANGEROUS SITUATION, INCLUDING A CRASH. IF WE HAD A PASSENGER OR CHILD IN THE REAR SEAT, THAT PERSON WOULD HAVE BEEN STRUCK WITH GLASS. APPROXIMATELY 20 PERCENT OF THE GLASS PIECES WERE IN THE VEHICLE, WITH THE REST FALLING OUTSIDE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291954November 12, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2008 HONDA ELEMENT. WHILE DRIVING BETWEEN 35-40 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. CONSEQUENTLY, HE REAR-ENDED THE PROCEEDING VEHICLE. THE DRIVER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. A POLICE REPORT WAS FILED. THE FRONT END OF THE VEHICLE RECEIVED $4,000 WORTH OF DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE FAILURE WAS CONTRIBUTED TO THE ANTI- LOCK BRAKE SYSTEM COMPUTER MODULE. THE INSURANCE COMPANY WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 4,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Honda Element