Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11634732January 7, 2025
WHEELS
Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private mechanic and a tire outlet all confirmed that the tires have uneven wear called "cupping". The dealer's service manager and mechanic foreman and a private mechanic all inspected the tires and confirmed the uneven wear. The first symptom was a wump-wump noise and vibration when driving slow, slowing down or making a turn. Problem first appeared around 11,000 miles. Now the problem appears worse. In that the initial noise and vibration is worse and now there is a chattering sound and vibration in highway drive. Plus an occasional "shimmy sensation" when a bump or rough patch in the road is gone over. New development. Since the onset of this problem. Honda has come out with a recall notice regarding an issue with their steering gearbox worm wheel for the car model involved. A Technical service bulletin was issued on the steering problem, with a note that this problem can lead to uneven tire wear. Despite this warning, the service manager for the dealer is insisting that it is safe to drive on cupped tires. I have since taken my car into the dealer to have the recall issue addressed. But again the service manager is insisting that driving on cupped tires is safe. I think this is a potentially danger situation where customers are being told by the Honda dealer that it is safe to continue to drive on cupped tires. I think that the NHTSA needs to require Honda corporation to order all Honda dealers to cover any uneven tire wear from the faulty steering gearbox defect. I just ordered a set of new tires for my safety at a cost of about $1000. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634715January 7, 2025
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634250January 6, 2025
WHEELS, UNKNOWN OR OTHER, STEERING
While driving the vehicle there’s a wobbling sound on the front. Morgan Hill Dealer said I have to replace 4 tires. The vehicle has less than 20k miles driven. Also it feels like the steering wheels gets sticky at times. The noise is getting worst. Please help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633242December 30, 2024
STRUCTURE:BODY
Driver side mirror cracked vertically. Honda says it is "weather related" because I told them it happened while I was driving in snow. It is not covered under warranty. This is a safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632921December 29, 2024
UNKNOWN OR OTHER
Driver side mirror vibrate while driving, causing a distorted view and dizziness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633011December 29, 2024
VISIBILITY/WIPER
The Driver's Side mirror glass vibrates excessively while operating the vehicle at highway speeds. This mirror glass vibration causes distorted images to be seen in the mirror and can disorient the driver while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632884December 28, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
I got to know that I have two recalls open since October 2024. I called Honda campaign to follow up on the recalls as and I opened a case with them on [XXX]. The case number is [XXX]. I was referred to the dealer and when I contacted the dealer who sold my car, he said that he is repairing cars based on a waitlist and that parts are not available with them for both recalls. This car with its current condition is not safe as it is since I have 3 kids who frequently ride the car and one of then is a one year old baby and I saw similar cars went in serious fire due to those recalls. I need help to have this resolved ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632844December 28, 2024
FUEL/PROPULSION SYSTEM
Traveling interstate at 80 mph 2023 Honda CRV Hybrid with 15,500 miles had a critical power failure, and warning lights to stop vehicle as soon as safe. We had the car towed and went to Honda dealer in (Community Honda) in Lafayette, LA (traveling). They state a fuel injector failed I have seen multiple social media posts of a similar experience, but have not seen a recall listed. I wanted to bring this to your attention. In Louisiana, there are a lot of bridges to navigate and this could have been a very dangerous situation of it would have happened on a bridge. Luckily, it happened on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632708December 27, 2024
STEERING
The steering wheel of my vehicle becomes tight while driving and sticks when turned, especially at higher speeds. At slower speeds, a slight turn to the left or right will result in increased resistance and a “bump” as the steering comes back to center. At higher speeds, the steering wheel is tight and almost feels stuck at center. Once the wheel is turned is will briefly stick in that position and has to forcefully be returned to center. This sometimes results in almost overcorrecting while driving. The steering is loose when the car is in park or at a stop, but once in motion there is a distinct difference, to the point of causing a sore neck/shoulders from holding the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632434December 26, 2024
FUEL/PROPULSION SYSTEM
It has been more than 2 months since recall from Honda for my car triggered, I called my Honda car dealer from where i purchased my car last year, i called them couple of times to get these two recall fixed but they are not responding to schedule an appointment and even not have inspected vehicle for the recall defect. I am not sure about how safe is my car to drive with these recall defect. There are two recall, one related to fuel pump and second one related to gear box greasing, i request your intervention to help me with Honda service dealer. thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632297December 24, 2024
POWER TRAIN
Honda CRV 2023 Sport Touring Hybrid AWD. Vehicle under normal circumstances will be peformaming normally until defective PCM causes car go into limp mode. Vehicle is considered is dangerous due to sudden lost of power if going at high speeds & low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631752December 20, 2024
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631690December 19, 2024
UNKNOWN OR OTHER
No dealer is able to fix the recall problems. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630549December 13, 2024
STEERING
The contact's wife owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630405December 12, 2024
VISIBILITY/WIPER
As my car was warming up, I was standing near the driver door and hear a *tink* noise. When I got into the car, I saw that my driver side mirror had a single vertical crack straight down the middle. There was no point of impact and when I first approached my car not even 5 minutes prior, the mirror was perfectly intact. For all intents and purposes, the mirror has spontaneously cracked. The dealership I took it to has refused to replace the mirror under warranty although my car is less than two years old and only has 10000 miles. The crack distorts visibility considerably. This is a known issue with 23-24 CRVs with a lengthy thread on Reddit detailing similar experiences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630316December 12, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor on the exterior of the vehicle. The contact stated that the fumes were extremely strong. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629557December 9, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Hi, I have received 2 safety recall notices against my Honda 2023 CR-V on 3rd October & 14th October. One was for the Steering gearbox worm wheel & Other was for the improper production of the high pressure fuel pump. Since then I have visited & contacted Honda Carland Roswell numerous times but everytime I get the answer the parts are not available. It's been 2 months & they can't guarantee the availability also. When pressed further their only response is contact Honda. Is there any regulations where once the safety recall is issued it should be completed immediately. Being a regulator NHTSA should look into my complaint. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629618December 9, 2024
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629275December 6, 2024
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629146December 6, 2024
STEERING
While driving the vehicle on the highway, the steering wheel feels like it gets stuck. It seems to happen after driving for a while, and every time I have to steer just a little bit, I have to move the steering wheel slightly to get it to unstuck. There are no warning lights showing. I just received a recall notice in the mail, called my Honda dealer, and they don’t have the parts right now. This definitely affects the way the car handles. I did not notice this when I drove it in the summer, but I sure notice it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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