Honda CR-V Complaints (2003)

468 consumer complaints on file.

#10702165March 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CRV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695338March 19, 2015
AIR BAGS
RECEIVED RECALL NOTICE DATED JANUARY 2015 REQUIRING AIR BAG INFLATOR REPLACEMENT. CALLED TO MAKE APPOINTMENT FOR RECALL REPAIR BUT PARTS ARE NOT AVAILABLE TO DEALER. WAS TOLD IT WOULD TAKE APPROXIMATELY 3 WEEKS FOR PARTS TO COME IN BUT STILL NOT AVAILABLE TO DEALER. IT IS NOW 19 MARCH 2015 AND STILL NO PARTS. AM CONCERNED ABOUT SAFETY OF AIR BAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695046March 18, 2015
AIR BAGS
I HAVE BEEN TRYING SINCE BEFORE FEBRUARY 12 TO GET THE RECALLED AIRBAGS FIXED, BUT 2 DEALERS HAVE TOLD ME THE PARTS ARE ON BACK ORDER UNTIL "SOME TIME IN APRIL." I KEEP GETTING REPEAT LETTERS WARNING ME THAT THE FAULTY AIRBAGS "COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE," AND THE LETTERS STATE THERE CAN BE "PROVISION OF, OR REIMBURSEMENT FOR, TEMPORARY ALTERNATIVE TRANSPORTATION, AS NECESSARY." BUT BOTH HONDA DEALERS I'VE CONTACTED HAVE REFUSED TO PROVIDE THIS ALTERNATIVE. MY 2003 HONDA CRV IS MY ONLY CAR; THUS, IT'S MY ONLY MEANS OF TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694878March 17, 2015
AIR BAGS
MY PROBLEM IS THAT AFTER I GOT THE RECALL INFORMATION THE LOCAL DEALERSHIP HAS NOT BEEN ABLE TO GET THE PARTS TO FIX THE PROBLEM. HOW LONG DO THE COMPANIES HAVE TO GET THE PARTS TO THE DEALERS?THE RECALL LETTER CAME OUT IN JANUARY. IT IS NOW THE MIDDLE OF MARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694948March 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694463March 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692030March 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691511March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR WAS INTERMITTENTLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690561February 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690022February 23, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS LOW BEAM WENT OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH BEAMS HAD TO BE USED TO CONTINUE THE TRIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 03/30/15*LJ UPDATED 9/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684027February 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681281February 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680993February 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680704February 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679269January 27, 2015
AIR BAGS
I FIRST CALLED CORAL SPRINGS AUTOMALL, CORAL SPRINGS, FL 33071 ABOUT REPLACING THE AIRBAGS IN MY VEHICLE (DUE TO A RECALL) ON OCTOBER 22, 2014. I SPOKE TO A WOMAN WHO DID NOT IDENTIFY HERSELF, WHO SEEMED RELUCTANT TO HELP, AND WAS TOLD SOMEONE WOULD CALL ME BACK. AFTER WAITING THREE DAYS, ON OCTOBER 25 MY HUSBAND CALLED AGAIN. HE SPOKE TO DEXTER, WHO PROMISED HE WOULD CALL BACK WHEN THE PARTS WERE IN STOCK WITHIN 7 TO 10 DAYS. AGAIN THERE WAS NO RETURN CALL. SO MY HUSBAND CALLED AGAIN ON NOVEMBER 11. THIS TIME DEXTER SAID THAT THE PARTS "COULD BE ON BACK ORDER FOR TWO MONTHS." WHEN QUESTIONED ABOUT THE SAFETY CONCERNS OF DRIVING WITH THESE DEMONSTRABLY DANGEROUS AIRBAGS, DISTRESSING BECAUSE THERE IS REGULARLY A BABY IN THE CAR, DEXTER ADVISED THAT THE AIRBAG FUSE BE REMOVED UNTIL THE SITUATION WAS REMEDIED. ONCE MORE WE RECEIVED NO PHONE CALLS FROM THE DEALERSHIP. THUS ANOTHER CALL WAS MADE ON JANUARY 06, 2015. MY HUSBAND AGAIN SPOKE TO DEXTER, WHO REPEATED THAT HE WOULD CALL BACK IN 7 TO 10 DAYS. PREDICTABLY, NO ONE CALLED. ANOTHER CALL WAS PLACED BY MY HUSBAND ON JANUARY 15. THIS TIME, AT LAST, DEXTER MADE AN APPOINTMENT FOR JANUARY 23. ON THE 23RD, THE DRIVER SIDE AIRBAG WAS REPLACED, AND WE WERE TOLD THAT THE PARTS FOR THE PASSENGER SIDE WERE UNAVAILABLE (NO FURTHER EXPLANATION). THEY WOULD NEED TO BE ORDERED. I DON'T COMPREHEND HOW IT IS THAT AFTER MONTHS OF WAITING FOR THESE PARTS, AND BEING FORCED TO DRIVE IN AN UNSAFE VEHICLE, THIS DEALERSHIP IS STILL UNABLE TO FIX THE PROBLEM--DESPITE MAKING AN APPOINTMENT TO DO JUST THAT. THE PROBLEMS DO NOT SUBSIDE FROM HERE. TODAY, JANUARY 27, I WENT BACK TO THE DEALERSHIP TO ADDRESS THE FACT THAT THE COVER ON THE DRIVER SIDE AIRBAG WAS NOT ATTACHED. ONCE AGAIN, I WAS TOLD THAT THE PASSENGER AIRBAG PARTS WERE ON ORDER AND NO TIME FRAME FOR COMPLETION WAS OFFERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678540January 23, 2015
AIR BAGS
MY AFFECTED VEHICLE WAS TRAVELING AT 30 MPH WHEN BROADSIDED BY A VEHICLE TRAVELING AT 40-45 MPH ON THE DRIVER'S SIDE; MY VEHICLE WAS ALSO SHOVED OUT OF THE DRIVING LANE, PROCEEDED TO COLLIDE HEAD ON WITH A STREET SIGN WITH THE FRONT RIGHT AND A UTILITY POLE WITH MY FRONT LEFT. NEITHER THE FRONT OR SIDE AIRBAGS DEPLOYED. THE VEHICLE WAS TOTALED AND JAWS OF LIFE WAS UTILIZED TO EXTRICATE ME. I SUFFERED A LEFT-SIDED HEAD INJURY (LARGE CONTUSION, CONCUSSION), SHOULDER INJURY (ROTATOR CUFF, FRACTURED SCAPULA) AND BACK AND NECK STRAINS. THESE INJURIES WERE CAUSED BY CONTACT WITH THE FRAME OF THE VEHICLE ON THE LEFT SIDE. INJURIES COULD HAVE BEEN POSSIBLY AVOIDED IF SIDE AIR BAG DEPLOYED AND CUSHIONED THE IMPACT/PROTECTED DRIVER FROM CONTACT WITH VEHICLE FRAME. CONTACT WITH AMERICAN HONDA AT THE NATIONAL OFFICE REGARDING THIS MATTER WAS MET WITH TOTAL DISINTEREST. ONE PERSON ACTUALLY TOLD ME I SHOULD BE GLAD IT DID NOT GO OFF BECAUSE I COULD HAVE BEEN HURT WORSE BY THE AIRBAG. I WAS ALSO TOLD THAT THERE WERE TWO RECALLS FOR AIRBAGS RELATED TO MY VEHICLE - NEITHER OF WHICH I WAS CONTACTED. THEY CLAIMED THEY HAD AN INCORRECT ADDRESS, BUT I HAD BEEN PREVIOUSLY NOTIFIED OF NON-RELATED RECALLS WITH NO ISSUE OF INCORRECT ADDRESS, AND THERE ARE RECORDS OF THE DEALER THAT HAS DONE PRIOR RECALL WORK. NO EXCUSE....UPDATED 02-03-15 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10672225January 13, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR HAD LOCKED UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 2/24/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672022January 12, 2015
VEHICLE SPEED CONTROL
I HAD JUST TAKEN THE CAR INTO THE DEALERSHIP THE WEEK BEFORE, AND THEY HAD REPLACED THE STARTER AS WELL AS DOING ROUTINE MAINTENANCE. ONE WEEK LATER, I HAD JUST LEFT THE HOUSE AND WAS DRIVING TOWARD A MAJOR INTERSECTION AT 55 MPH WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. I PUSHED DOWN ON THE BRAKE AND WAS ABLE TO SLOW THE VEHICLE DOWN SOMEWHAT BUT THE ENGINE WAS STILL RACING. I TRIED TO PULL THE ACCELERATOR UP BUT WITH THE TOP OF MY FOOT, BUT THIS DID NOTHING. PUTTING ALL OF MY WEIGHT ON THE BRAKE I SLOWED IT ENOUGH TO TURN INTO A PARKING LOT AT ABOUT 10 MPH, AT WHICH POINT I JAMMED IT INTO PARK. THE ENGINE CONTINUED TO RACE UNTIL I TURNED IT OFF. WHEN THE TOW TRUCK ARRIVED, THE DRIVER STARTED THE CAR WHICH AGAIN CAUSED THE ENGINE TO REV EXTREMELY HIGH, AND HE IMMEDIATELY TURNED IT OFF. AFTER TOWING TO THE DEALERSHIP, THE MECHANICS THERE WERE UNABLE TO REPRODUCE THE PROBLEM. THEY KEPT THE CAR FOR SEVERAL WEEKS, DURING WHICH TIME THEY DROVE IT FOR ABOUT 80 MILES. THEN THEY CALLED US AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG OR REPRODUCE THE PROBLEM, AND THEY HAVE ASKED US TO COME PICK UP THE VEHICLE. I AM WORRIED THE PROBLEM COULD RECUR, AND DO NOT WISH TO DRIVE THE VEHICLE ANY LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670854January 8, 2015
VEHICLE SPEED CONTROL
WHILE USING 'CRUISE CONTROL' IN FREEWAY TRAFFIC, THE CARS AHEAD BEGAN TO SLOW, SUDDENLY WHILE I HAD CRUISE CONTROL ENGAGED, IN FIFTH GEAR. *TR A BLACK PRIUS WAS THE CAR IMMEDIATELY AHEAD OF MINE. THE SLOWING OF THE TRAFFIC WAS SIGNIFICANT ENOUGH SO THAT I USED LIGHT BRAKING TO DISENGAGE THE CRUISE CONTROL AND SLOW THE VEHICLE. JUST A 'TAP' ON THE BRAKE IS ALL THAT HAS EVER BEEN NECESSARY TO DISENGAGE THE CRUISE CONTROL IN THIS TYPE OF SITUATION. "LIGHT' BRAKING AND THEN 'VERY HEAVY' BRAKING DID NOTHING WHATSOEVER TO DISENGAGE THE CRUISE CONTROL OR TO SLOW THE VEHICLE WHATSOEVER. I ALMOST COLLIDED WITH THE REAR END OF THE PRIUS. THE ONLY WAY I COULD RESUME CONTROL AND SLOW MY VEHICLE WAS TO REACH OVER AND SLAP-OFF THE MASTER, CRUISE CONTROL SWITCH AT THE FAR LEFT OF THE INSTRUMENT PANEL. THIS WAS VERY SCARY AS I'VE HEARD OF IT HAPPENING BUT HAS NEVER HAPPENED IN THIS VEHICLE AND I'VE OWNED IT SINCE NEW. WHEN I FIRST ATTEMPTED TO TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL, AND SLOW; MY VEHICLE ALSO SEEMED TO ACCELERATE AT THE SAME TIME... I THINK THAT THIS, PROBABLY, WAS NOT ACTUALLY THE CASE AS THE CLOSURE RATE TO THE OTHER VEHICLE AND MY INABILITY TO SLOW THE VEHICLE, PROBABLY JUST MADE IT SEEM LIKE THE CAR WAS ACCELERATING... I HONESTLY DO NOT KNOW. I CANNOT REPRODUCE THE ANOMALY..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659527December 16, 2014
AIR BAGS
2003 HONDA CRV TAKATA AIRBAG RECALL FOR HONDA. *MW THE DEALER INFORMED THE CONSUMER, ONLY THE PASSENGER SIDE AIR BAG WAS AFFECTED BY THE RECALL. THE DRIVER SIDE AIR BAG WAS REPLACED IN A PREVIOUS RECALL. THE CONSUMER WAS INFORMED, SHE MUST WAIT TO BE NOTIFIED BY MAIL FROM HONDA REGARDING THE NEXT STEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V