Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10692442March 12, 2015
AIR BAGS
2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693367March 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692551March 6, 2015
ELECTRICAL SYSTEM
I STARTED HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCK ACTUATOR. THE REMOTE KEY FOB QUIT WORKING AND THE KEY WOULD GET STUCK WHILE TRYING TO OPEN IT MANUALLY. I NOTIFIED GARCIA HONDA ON 06/06/12 AND THEY GAVE ME AN ESTIMATE OF $210.00 PLUS TAX. ON 07/10/12 I HAD IT REPAIRED AT ANOTHER SHOP FOR $159.00 PLUS TAX. I KEPT HAVING PROBLEMS AND HAD IT REPAIRED AGAIN ON 07/26/13 FOR $187.50 PLUS TAX. I RECENTLY READ THAT THERE IS A CLASS ACTION SUIT FOR THIS PROBLEM BECAUSE HONDA KNEW ABOUT THE PROBLEM AND NEVER ADMITTED IT OR NOTIFIED THE OWNERS. ALSO I NOTICED THAT I WAS NEVER NOTIFIED OF 5 OF THE RECALLS FOR MY VEHICLE: 1. SEAT BELT PRETENSIONER 11/26/01 - THIS WAS BEFORE I BOUGHT IT, SO I'M NOT SURE IF IT WAS TAKEN CARE OF. 2. FRONT SEAT ANCHORAGE 09/17/02 - I BOUGHT IT ON 10/24/03 AND HAVE ALWAYS HAD PROBLEMS WITH THE DRIVER'S SEAT ROCKING BACK AND FORTH. IT FEELS WOBBLY AND NOT SECURE. 3. METAL PARTICLES IN IGNITION 10/27/03 - I HAD JUST BOUGHT MY CAR 3 DAYS BEFORE AND NEVER RECEIVED A RECALL FOR THIS PROBLEM. 4. CURVED TEMPERED GLASS 12/11/07 - NEVER RECEIVED THIS RECALL EITHER. 5. DRIVER POWER WINDOW SWITCH 10/5/12 - I REMEMBER HAVING PROBLEMS WITH MY WINDOW AT SOME POINT BUT I CAN'T REMEMBER WHEN. I NEVER RECEIVED THIS RECALL EITHER. ON 09/27/04 I WAS ON THE HIGHWAY DOING 80MPH AND THE GAS PEDAL DISENGAGED AND I HAD NO CONTROL OF THE ACCELERATION OF THE VEHICLE. I WAITED UNTIL I SAW A REST AREA AND PULLED OVER. MY BOYFRIEND AND SON FIXED A CABLE AND WE WERE ABLE TO GET HOME. DEALER SAID IT WASN'T RELATED TO THE SHIFT CABLE RECALL. I ALSO RECEIVED A RECALL FOR THE DRIVER'S SIDE AIR-BAG IN MAY 2011, HAD IT CHECKED ON 7/21/11 AND THEY SAID NO REPLACEMENT WAS NEEDED. APPARENTLY THEY LIED!! I HAVE BEEN DRIVING AROUND FOR 4 YEARS WITH SEVERAL SAFETY HAZARDS. I AM VERY UPSET AND FRUSTRATED AND WOULD LIKE HELP WITH MY COMPLAINTS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692623March 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692125March 4, 2015
AIR BAGS
THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS. I HAVE REPEATEDLY CONTACTED THE LOCAL HONDA DEALERSHIP AND AMERICAN HONDA CUSTOMER SERVICE ABOUT THESE RECALLS.HOWEVER, I HAVE BEEN TOLD BY HONDA REPEATEDLY THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALLS FOR MONTHS. HONDA'S INABILITY AND UNWILLINGNESS TO FIX SAFETY RECALLS SHOULD BE LOOKED INTO BY THE AUTHORITY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691310March 1, 2015
AIR BAGS, ELECTRICAL SYSTEM
SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691034February 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED SEVERAL TIMES. AS THE FAILURE PROGRESSED, THE LIGHT STARTED FLASHING ON THE FRONT PASSENGER SIDE INTERMITTENTLY, INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), 14V349000 (AIR BAGS), 13V132000 (AIR BAGS), 11V260000 (AIR BAGS), 10V041000 (AIR BAGS) AND 04V255000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691181February 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN THE CONSUMER STATED THE AIR BAGS WERE REPLACED ON MAY 1, 2015. UPDATED 05/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690198February 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW WOULD NOT OPERATE AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE POWER WINDOW SWITCH FAILED AND A BURNING ODOR WAS PRESENT COMING FROM THE SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690260February 24, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683575February 15, 2015
ELECTRICAL SYSTEM
I JUST DISCOVERED THAT THIS VEHICLE HAD A RECALL FOR THE MASTER SWITCH. I DELIVER MAIL WITH THIS VEHICLE. AS I WAS DRIVING FROM ONE MAILBOX TO ANOTHER THE SMELL OF SOMETHING MELTING WAS OVERWHELMING. THE WINDOW ON THE PASSENGER SIDE WAS NOT ROLLING UP ANYMORE AND I THEN REALIZED SOMETHING HAD GONE WRONG. AS I NEVER OWNED THIS VEHICLE DURING THIS RECALL I NEVER RECEIVED A NOTICE. I ENDED UP DISCOVERING WHAT WAS WRONG MYSELF AND REPLACING THE SWITCH. THIS VEHICLE NO LONGER HAD A WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683166February 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681495February 5, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE IN FRONT OF THE CONTACT'S VEHICLE SUDDENLY STOPPED, CAUSING THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, RIBS, STERNUM AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE FAILURE MILEAGE WAS 128,355... UPDATED 02/19/15 *BF UPDATED 02/20/15*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681149February 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680601February 2, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680667February 2, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678913January 26, 2015
AIR BAGS
MY HONDA CR-V HAS BEEN THE SUBJECT OF A RECALL DUE TO A PROBLEM IN THE AIRBAG INFLATORS (PASSENGER SIDE). I HAVE BEEN WAITING SINCE NOV FOR THE PARTS TO BE AVAILABLE. I RECENTLY GOT A SECOND NOTICE, BUT THERE ARE NOT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676599January 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664861December 17, 2014
AIR BAGS
I RECEIVED MY SAFETY RECALL NOTICE IN SEPTEMBER 2014 AND IMMEDIATELY MADE AN APPOINTMENT TO HAVE MY AIR BAGS REPLACED. IT IS NOW DECEMBER 2014 AND THE PARTS HAVE NOT BEEN RECEIVED BY MY DEALER (KING AUTO IN LIHUE, HI 96766), A HIGH PRIORITY TROPICAL AREA. I FEEL THIS LENGTHY DELAY IS IRRESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663000December 8, 2014
AIR BAGS
I WAS TRAVELING ON 91 NORTH, EXIT 14 IN WEST SPRINGFIELD, MA ON THE ROAD THAT LEAD TO THE MASS TURNPIKE. THERE WAS HEAVY TRAFFIC DUE TO IMPENDING SNOWSTORM THE NEXT DAY AND THANKSGIVING. A CAR IN THE LANE NEXT TO ME SLOWED AND PUT HIS RIGHT DIRECTIONAL ON. I SLOWED TO ALLOW HIM INTO MY LANE. HE THEN CHANGED HIS MIND, CANCELED HIS DIRECTIONAL AND PROCEEDED ON TOWARD RT. 5. FOR AN INSTANT, I GLANCED DOWN AT MY LAP AND WHEN I LOOKED UP THE ROW OF CARS IN FRONT OF ME CAME TO A COMPLETE STOP AND I CRASHED INTO THE CAR IN FRONT OF ME. THE PASSENGER AIR BAG WAS DEPLOYED BUT NOT THE DRIVER'S BAG. I HAD NO PASSENGERS IN MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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