Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10066735April 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE PARTS TO PEFORM IGNITION SWITCH RECALL 02V120000 REPAIRS HAVE NOT BEEN AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064494April 4, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
DEAR NHTSA I DON'T KNOW HOW TO APPROACH YOU WITH THIS BECAUSE I HAVE NEVER DONE ANYTHING LIKE THIS BEFORE. I AM LEASING A 2002 CRV HONDA AND HAVE BEEN VERY HAPPY WITH IT UNTIL TODAY. WHILE I WAS COMING THROUGH MY APARTMENT COMPLEX A LOUD CRACK CAME FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE JOLTED TO A STOP AND I GOT OUT OF THE CAR TO LOOK AROUND THE AREA OF WHERE THE NOISE CAME FROM. THE PASSENGER SIDE WHEEL APPEARED TO LOOK LIKE IT HAD SEPARATED FROM THE AXEL OR SOMETHING. THEN I LOOKED FURTHER UNDER THE VEHICLE AND SAW THAT AND ARM OR ROD TO THE WHEEL HAD BROKE IN HALF. THERE WAS AN ADDITIONAL PIECE THAT BROKE AS WELL THAT APPEARS TO TAKE PART IN THE SECURING OF THE ARM OR ROD. I AM REPORTING THIS BECAUSE I FEE THERE IS A HUGE SAFETY HAZARD REGARDING LIVES WHO PRESENTLY OWN VEHICLE TO AS WELL AS MYSELF I AM FORTUNATE THAT I WAS ONLY GOING BETWEEN TEN TO FIFTEEN MILES PER HOUR AND WAS NOT ON THE FREEWAY AT A FASTER SPEED WHICH WOULD HAVE RESULTED IN A FATALITY OR EVEN MORE FATALITIES DEPENDING ON THE TRAFFIC AT THE TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066878April 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER WAS NEVER AGAIN CONTACTED REGARDING THE REPLACEMENT PARTS TO PERFORM IGNITION SWITCH INTERLOCK RECALL. RECALL#03V422000 *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061510April 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER RECEIVED NHTSA RECALL 03V422000 CONCERNING IGNITION FAILURE IN DECEMBER 2003. CONSUMER CALLED THE DEALER, WHO INDICATED THAT THERE WERE NO PARTS AVAILABLE FOR RECALL REPAIRS. CONSUMER CALLED AGAIN SEVERAL DAYS LATER, BUT THE DEALER STILL DID NOT HAVE THE PARTS AVAILABLE. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063558March 19, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER RECEIVED A RECALL NOTICE FOR IGNITION SWITCH INTERLOCK FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059623March 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER RECEIVED RECALL 03V422000 NOTICE CONCERNING METAL PARTS IN IGNITION. AFTER SIXTY DAYS DEALER STILL HAD NOT MADE AN ATTEMPT TO REPAIR THE VEHICLE. *AK THE CONSUMER WAS TOLD NO PARTS WERE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063289March 16, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AFTER STARTING THE VEHICLE CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE ALTERNATOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048024February 26, 2004
VEHICLE SPEED CONTROL:CABLES
WHILE PRESSING ON THE BRAKE PEDAL TO SLOW, THE VEHICLE DID NOT STOP. WHEN THE CONSUMER'S FOOT WAS REMOVED FROM BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT THE CONSUMER PLACING HIS/HER FOOT ON THE ACCELERATOR. THE DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY THE THROTTLE CABLE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060913February 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, UNKNOWN OR OTHER
VEHICLE HAS HAD 4 OR 5 RECALL NOTICES. THE LAST ONE WAS REGARDING THE IGNITION SWITCH KEY INTERLOCK. WHEN THE VEHICLE WAS TAKEN FOR RECALL REPAIR THE DEALERSHIP DIDN'T HAVE THE PARTS AVAILABLE TO FIX THE SWITCH. *LA THE CIGARETTE LIGHT STOPPED WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057021February 11, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRES ON LATE MODLE CRV'S STICK OUT FARTHER THAN BUMPER AND IT YOUR VEHICLE NUDGES THE CRV FROM BEHIND, THE SPARE TIRE CONTRACTS THE VEHICLES HOOD AND CAUSES A BIG DENT AND HUNDREDS OF DOLLARS OF DAMAGE. SO MUCH FOR 5 MPH BUMPERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056849February 9, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
AFRIEND TOLD ME THE HOOD LOOKED LIKE IT WASN'T LATCHED ON MY 2002 HONDA CRV. I CHECKED IT AND IT WAS COMPLETELY OPEN. I COULD PICK UP THE HOOD AND LOOK UNDER IT. I HAD NOT OPENED IT SINCE MY OIL CHANGE AT THE DEALER A COUPLE OF MONTHS BEFORE. I'M THE ONLY DRIVER AND I ALWAYS KEEP IT LOCKED SO NO ONE ELSE COULD HAVE GOTTEN TO THE LATCH. I TOOK IT TO THE DEALER AND THEY SAY NOTHING IS WRONG WITH IT. NOW I'M ALMOST AFRAID TO DRIVE IT. I HAD BEEN ON THE FREEWAY JUST BEFORE IT WAS NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056472February 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 HONDA CRV HAS ONLY BEEN SERVICED BY HONDA DEALERSHIPS. ALL MAINTANENCE HAS BEEN PERFORMED ACCORDING TO THEIR SCHEDULE, YET JUST AFTER 50,000 MILES THE DEALER SAYS MY TRANSMISSION NEEDS REPLACEMENT. I WAS DRIVING AT 30 MPH AND ACCELERATED TO PASS A CAR WHEN THE VEHICLE VIOLENTLY SHUDDERED. I PULLED OVER IMMEDIATELY TO CHECK THE CAR AND FOUND NO LEAKING FLUID, NO WARNING LIGHTS, BUT THE SOUND OF METAL PIECES ROLLING AROUND THE TRANSMISSION WHEN I DEPRESS THE GAS...EVEN WITH THE VEHICLE IN "PARK." AFTER SO MANY RECALLS ON THIS VEHICLE, NOT TO MENTION OTHER PROBLEMS THAT OCURRED AND WERE REPAIRED DURING THE WARRANTY, I DO NOT FEEL CONFIDENT IN MY PURCHASE OF THIS VEHICLE. IF A TRANSMISSION FAILURE OF THIS TYPE WERE TO OCCUR AT HIGH SPEEDS, LOSS OF CONTROL COULD HAVE RESULTED IN A CRASH. THANK GOODNESS TRAFFIC WAS LIGHT WHEN THIS HAPPENED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055124January 28, 2004
VEHICLE SPEED CONTROL
WHEN BREAKING TO A STOP THE CAR SUDDENLY ACCELERATES. IT HAS HAPPENED TO ME THREE TIMES IN 20,000 MILES. ONLY TO ME, NOT MY WIFE WHO DRIVES IT 99% OF THE TIME. THE LAST TIME IT HAPPENED I CLEARLY WAS AWARE MY FOOT WAS IN NO WAY TOUCHING THE ACCELERATOR PEDAL . THE ENGINE SPEED ONLY JUMPED UP TO APPROX. 2000RPM THE DEALER CHECKED IT OVER @ NO CHARGE TO ME WITH NO FINDINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055005January 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CALIPERS LOCKED UP CAUSING REPLACEMENT OF COMPLETE BRAKE SYSTEM. CALIPERS, PADS AND ROTORS ON ALL FOUR WHEELS. 17,000 ORIGINAL MILES AT TIME OF INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055835January 26, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER RECEIVED THE RECALL NOTICE AND CONTACTED THE DEALER FOR AN APPOINTMENT. THE DEALER INFORMED THE CONSUMER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE SECOND WEEK IN MARCH. RECALL# 03V422000 SUBJECT: METAL PARTICLES IN IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069299January 15, 2004
SUSPENSION
REAR SUSPENSION ARM FELL OFF OF THE VEHICLE AS I WAS BACKING UP. IF I HAD BEEN TRAVELING AT ANY ROAD OR HIGHWAY SPEED FEEL I WOULD HAVE BEEN SERIOUSLY HURT OR KILLED. THE RUBBER BUSHING THAT HOLDS THE ARM IS HELD UP BY 2 PINS WHICH ARE ATTACHED TO THE UNIBODY BY ONE BOLT EACH AND AS THE RUBBER MOVES IT LOOSENED THE RETANING PINS WHICH BENT DUE TO THE LOOSENESS OF THE BOLTS AND THAT THEY ARE NOT ONE SOLID THROUGH PIN. AS THE RUBBER STARTS TO AGE I BELIEVE MANY OF THESE CR-V'S WILL BE RESPONSIBLE FOR A MULTITUDE OF INJURIES AND DEATHS. I HAVE DIGITAL PICTURES OF THE FAILURE, I ALSO HAVE RECORDED CONVERSATIONS WITH MY HONDA REP. I ALSO HAVE THE OLD PARTS IF YOU WOULD LIKE TO EXAMINE THEM. MY HONDA REP, WHO WAS RUDE AND CONDESCENDING, FIRST TOLD ME THAT HONDA WOULD FIX THE CR-V AND LESS THAN A WEEK LATER SAID THAT I SHOULD CONTACT MY INSURANCE COMPANY. WHEN FARMERS INSURANCE ADJUSTER LOOKED AT THE CR-V I WAS TOLD THAT THERE WAS NO EXTERNAL DAMAGE AND THAT IT WAS EQUIPMENT FAILURE. I AM CONCERNED THAT OTHER PEOPLE WILL BE HURT DUE TO THIS VERY STEALTH DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068973January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ENGINE LIGHT KEEPS COMING ON & THEN CAR WILL DRIVE ROUGH. I HAVE TAKEN IT IN 3 TIMES ALREADY FOR SAME PROBLEM, THEY TOLD ME TO MAKE SURE GAS CAP IS ON TIGHT AND NOT TO OVER/UNDER FILL WITH GAS I HAVE BEEN DOING AS TOLD AND THE PROBLEM IS STILL PRESENT FOR THE 4TH TIME. CAR WAS PURCHASED ON AUGUST 2002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053764January 9, 2004
SUSPENSION:FRONT
WHILE DRIVING 55 MPH STEERING WHEEL VIBRATED. THIS CAUSED THE VEHICLE TO WANDER FROM SIDE TO SIDE. CONSUMER DROVE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT BOTH FRONTAL TIRES NEEDED TO BE REPLACED, AND A WHEEL ALIGNMENT WAS NECESSARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053592January 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
CONCERNED ABOUT THE THREE SAFETY RECALL NOTICES ON THE VEHICLE. *LA THE RECALLS WERE CONCERNING THE THROTTLE CABLE, SHIFT CABLE, AND IGNITION SWITCH KEY INTERLOCK. THE CONSUMER DOESN'T FEEL SAFE NOR DOES SHE FEEL THAT SHE MADE THE CORRECT CHOICE IN PURCHASING THE VEHICLE. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049655December 12, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WE OWN A 2002 HONDA CR-V (VIN [XXX]) WITH 30,000 MILES ON IT. MY WIFE - WHO IS THE PRIMARY DRIVER OF THE CAR - FILLED UP THE WINDSHIELD WASHER RESERVOIR ON MONDAY (12/1/03) AFTERNOON. THIS IS ROUTINE; SHE CHECKS THE OIL ON OCCASION AS WELL, AND HAS DONE SO WITH EVERY VEHICLE WE HAVE EVER OWNED. AS SHE HAS DONE ON MANY OTHER OCCASIONS, SHE DROPPED THE HOOD CLOSED FROM THE HEIGHT OF ABOUT A FOOT, AND USED TWO HANDS TO TRY TO PULL UP ON IT. THERE WAS NO PLAY. SHE VISUALLY CHECKED THE FENDER-HOOD FIT ON BOTH SIDES AND IT WAS CORRECTLY POSITIONED. A FEW HOURS LATER SHE WAS DRIVING AT FIFTY MILES AN HOURS WHEN THE HOOD POPPED FULLY OPEN. FORTUNATELY SHE WAS ABLE TO STOP WITHOUT FURTHER INCIDENT. WE CONTACTED THE NEAREST HONDA DEALER - BEDARD BROTHERS OF CHESHIRE MA; THEY EXAMINED THE VEHICLE AND ALTHOUGH THE MECHANIC SAID HE THOUGHT THAT THERE WAS EXCESSIVE PLAY IN THE LATCH MECHANISM, THEY REFUSED TO ACKNOWLEDGE ANY MECHANICAL DEFECT OR DESIGN FLAW. IN OTHER WORDS, IT WAS NOT THEIR PROBLEM. I WROTE A LETTER TO HONDA BUT THEY STONEWALLED ME BY SAYING THAT THE DEALER HAD FOUND NO PROBLEMS. I WAS TOLD TO TAKE IT TO A DIFFERENT DEALER, BUT THIS WOULD MEAN WASTING MOST OF A DAY SINCE THERE ARE NO OTHER DEALERS CLOSE BY. MOREOVER, I AM NOT CONVINCED THAT I WILL HEAR ANYTHING DIFFERENT FROM ANOTHER DEALER. I AM CONVINCED, HOWEVER, THAT THE HOOD WAS SHUT AS SECURELY AS IT WAS HUMANLY POSSIBLE TO DETERMINE, AND THAT THERE IS A DESIGN FLAW IN THE CRV HOOD LATCH MECHANISM. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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