Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11568007January 26, 2024
STEERING
Unknown. At highway speeds, steering control jerks to the right and left as if I have lane assist on and it’s taking control. I do not have lane assist enabled when this occurs. It’s like the steering column has a catch. This is dangerous. The steering is taking over against where I’m steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567840January 25, 2024
STEERING
While driving , the steering wheel feels like it is sticking and jerking. It is not a smooth motion as it was when first received the vehicle. Because of this sticky steering it sometimes causes driver to over compensate making it a potentially hazardous situation. Have contacted dealer who said it is not a reported problem for this VIN however it is real and I am taking it in for further evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567697January 25, 2024
STEERING
The steering wheel has a slight stickiness when making slight turns after being driven for several miles. This occurs during normal driving and is more noticeable at speed. The stick can be overcome fairly easily but when it breaks loose it causes the vehicle to dart in the direction of the turn if not compensated for. The condition is not a big problem on a dry road. On 01/23/2024 I was driving in a moderate rain making a sweeping turn at 45mph. The steering had the stick and when I overcame it to correct the car actually started to hydroplane. I compensated for the hydroplane however I feel this is a potentially dangerous situation that could cause an accident and possible injury. I first noticed the sticking of the steering in approximately July of 2023. I called the dealer where I bought the car and reported the problem. The service manager told me they had not had any reports of the problem and they would check it out when I came in for service. I have not taken the car into the dealer yet. The mileage when I first noticed the problem was approximately 8000 miles (July 2023). The car now has 16500 miles (January 2024) There are no warning lights or messages on the dash to indicate a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567642January 24, 2024
STEERING
The steering on the car is not right. It goes from being stiff at times to feeling like it is moving/slipping/drifting on its own. It requires more effort to keep it in a lane on a flat, straight roadway than it should. My husband called it twitchy, I would just call it jerky, sticky, stiff but it scares me because it seems to have a mind of its own. Only has 9700 miles on it. We looked it up and found that you have an investigation on this. It needs to become a recall. I have an appointment at Roush Honda in Westerville OH on Feb. 3 to have it looked at but we are hearing that they are very backed up on parts. My husband has been awaiting a new windshield for his Honda for a month. The steering seemed less than smooth from the very beginning but seems to be getting worse. No warning lights going on. Others on a Honda CRV Facebook group discussion talking about this problem say they have never gotten any kind of warning light either. We have of course turned off the Lane Keep Assist setting so that is not it. Just wanted to report the problem since you are investigating. Worried they won't have parts to fix it when I go in and I'll be waiting months, putting my safety at risk. They shouldn't be selling cars with a problem like this they can't get parts for. I don't feel safe in this car right now and if there is a delay on parts they should be made to give us loaner cars. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567605January 24, 2024
STEERING
My steering seems to be resisting or getting stuck. Navigation assist is turned OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567585January 24, 2024
STEERING
The steering on this vehicle will stick at times when driving on the highway. When steering to the left or right off of center, there is a noticeable resistance before the steering wheel will turn. There are no warning lamps or other messages that appear on the instrument cluster. I have called the dealer and there is no recall at this time. I also called Honda customer service and they said that any repairs would be an out of pocket expense because my vehicle is past the warranty mileage limit. There has been a similar problem with the steering on Honda Civics and a technical service bulletin has been issued. The problem I am experiencing with the CRV seems to be the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567506January 24, 2024
STEERING
The steering "sticks" making it dangerous to keep control of the auto.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567291January 23, 2024
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On 1/6/24 I started my 2023 Honda CRV Hybrid Sport (5,500 miles) and every warning light on the dashboard (brakes, tires, check engine) was on. The error messages displayed said "emissions system problem, avoid heavy acceleration & high speed". It repeated this message for the power brakes, power steering, ABS, hybrid system, and all of the ADAS systems. Took to the dealer and they reset the codes and it drove normally. Problem re-occurred on 1/8/24, same symptoms. Dealer stated the wire harness for the radar camera needed to be replaced, it was replaced under warranty. The issue repeated on 1/19/24 however when I began to drive to the dealership, the car completely stalled while I was in heavy traffic on the highway, losing acceleration, power braking and power steering and forced me to coast and pull over. I was able to restart the car and use limp mode to the dealer. They stated the electronic throttle body failed and needed to be replaced. This part is backordered and I am still waiting on a replacement part. Online research shows this happening to others without any resolution from the dealer. I feel like this is a dangerous safety issue due to me losing power in heavy highway traffic and a recall needs to be created.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567312January 23, 2024
STEERING
Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567249January 23, 2024
STEERING
The 2023 Honda CR-V developed a sticky steering wheel when it reached about 7,500 miles. It was smooth steering up until then, but one day the steering wheel began to stick when you wanted to turn it. This is a safety issue as it interferes with safe driving as you have to jerk the steering wheel to get it to respond. Otherwise, the car will stay in the stuck position and keep moving the car in the stuck direction. I will contact the Honda dealer to report the issue and see if they are offering a fix for this definite safety issue. There has not been any warning lights indicating a problem with the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567194January 23, 2024
STEERING
The steering is "sticky". It gets stuck in a position and it requires unusual force to regain full steering control. It is definately an uncomfortable and unsafe condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567160January 23, 2024
STEERING
When driving, I will sometimes get a sticky steering wheel that requires excessive force to turn the wheel when trying to make small corrections when driving straight. It feels like the steering wheel is catching/stuck on something until a apply extra force. The steering is not smooth like it was when I purchased the vehicle or on other vehicles I drive. This often happens on the freeways at high speeds when minor corrections are needed and a large correction would be very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567118January 22, 2024
VISIBILITY/WIPER
When we purchased a vehicle, it appeared to have some kind of overspray and film on the front windshield. They attempted to polished or buff out the windshield which didn’t really help. While normal driving it’s hard to notice but when really refracts the lighting, which makes it extremely difficult to see. The dealer Tracy Honda is attempting to polish out the window. Once again, we will see if this makes a difference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567115January 22, 2024
STEERING
When driving at freeway speeds the car demonstrates sticky steering. Dangerous on lane changes and curves. Took into the Dealer(Tracy Honda) and they said they weren’t aware of the issue. After diagnosing it they determined that it needs a new steering rack. Back ordered until April.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566912January 22, 2024
VISIBILITY/WIPER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Passenger side mirror on door cracked after getting into freezing temperatures. No impact caused damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566523January 19, 2024
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2023 Honda CR-V. The contact stated that while his wife was driving 40 MPH, the steering wheel was pulling to the right and to the left independently. The contact's wife was able to continue driving. The message "Contact Dealership. Driver Assist Trying to Engage By Itself" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, who informed the contact it was a known failure; however, the parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The contact notified the manufacturer of the failure and inquired about a rental assistance, but no assistance was provided. The failure mileage was approximately 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566601January 19, 2024
STEERING
My 2023 Honda CR-V EX-L (15 k miles) has been showing steering issues for some time now. The best way I can describe it as sticky. This issue can even seen at a stop and you turn the wheel slightly to the left or right. I contacted America Honda Corp and they tell me there is no recalls on my vin. I am going to a local dealer for then to diagnose. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566455January 19, 2024
STEERING
when driving at certain speeds and taking gradual turns, the steering gets stuck in place and it takes effort to overcome when you need to adjust direction to stay with the road/lane. It seems to be progressing as I did not notice this until the car reached 10k miles or so. I am afraid that with the increased effort to correct course, I may jump into another lane and/or lose control of vehicle. I have taken the vehicle to the dealership and they have it now awaiting parts. There has been no audio/visual warning to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566304January 18, 2024
UNKNOWN OR OTHER
Sun roof was closed and exploded while driving 40mph. it could have splatered glass on any vehicle behind me.. Honda replaced the window and components . The repair cost $2205.35 which i had to pay to have my car released My insurance hasn't paid anything yet. The weather was clear and dry.50 deg. Road condition was 2 lane black top with no overhead obstructions such as trees or bridges. My speed was approx.40 mph.with no traffici in front of me and no on comming traffic.. Honda dealer took no blame for the car window and had no clue whay this happened., I feel that Honda is having glass problems and should own up to it by recall and pay for all damages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566393January 18, 2024
STEERING, LANE DEPARTURE: WARNING
Dec 20, 2023: The steering wheel jerks while driving as if the lane keep assist was engaged. Steering becomes difficult because you have to constantly move the jerky steering wheel to keep the car in the lane. At one point, the vehicle was stopped at a light, and when I tried to move the steering wheel to the right, it locked up and then the steering wheel all of a sudden moved freely. This problem is becoming more pronounced. Vehicle has approximately 8,700 miles. To vehicle to the dealer and they couldn't replicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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