Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11461303April 19, 2022
UNKNOWN OR OTHER
I purchased Brand new Honda CRV 2021 from Manhasset dealer in April 2021, since then this happened few times randomly that the trunk would not open completely and it gets stuck few inches up , manually or with foot sensor it would not open right away and we need to close back and try again few times so it opens all the way up, also in August while taking the stuff out from the trunk it start closing on me and my elderly mom and it would not stop , we were about to get injured that day very badly , hardly escaped from the closing trunk , I brought this to attention of Honda dealer during first and 2nd service but as per them trunk closed properly and they would not do anything for this. They said we can not give you new vehicle for this we know you are not lying but sorry we can not help. I did not ask for new vehicle I wanted to fix my car issue only. Till now this is happening, I sent them email request as well for this issue to be fixed but I did not get any response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459720April 5, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
As my wife and I were driving downtown at about 20 mph on a regular city street with no cars in front of us, the automatic breaking system suddenly beeped and slammed on the breaks, giving us whiplash. There was clearly some kind of failure in the collision mitigation breaking system. Previously, the orange "BREAK" light sometimes came on the dashboard if you got too close to the car in front but it was always accurate--there always was a car in front of us. But this time it was really startling because there was nothing in front of us and it almost caused an accident because the car behind us obviously wasn't expecting us to stop suddenly. We have a 2021 Honda CRV hybrid and have had no other problems with it. We haven't had any maintenance on it in besides a bit of standard care (oil change, tire rotation) so I assume whatever problem it has has been there since the purchase (we are the car's original owner). Overall it was quite worrying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459645April 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
I was driving on a divided 4 lane road that offers a wide right side shoulder at around 43 MPH. I was traveling in the right lane. The lane markings are fresh and visible. It was late afternoon and sun was shining. The road surface was dry. There were no vehicles immediately in front of or along the side of mine. I had not activated the lane keeping assist or automatic cruise control features. Only the hazard mitigation/automatic braking and road departure mitigation features were operational. The car suddenly attempted to swerve left, away from the center of the lane being utilized. The automatic braking system also activated. I was able to simply "drive through" the malfunction without incident. This was the first instance I have noted of this kind. Due to the fact that it was late afternoon, there were shadows from overhead power line being cast onto the lane being driven. I have owned previous cars that sometimes attempted to track said shadow when the lane keeping assist is activated. That was not the scenario yesterday as LKAS was not selected. It was as though the sensors detected a pending pedestrian strike or other collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459194April 1, 2022
UNKNOWN OR OTHER
Tire sensor fail to warn of a low tire in time. TPMS is triggered after 15-20 miles of driving on a low tire. Tire was low from a screw and drove home, and the warning light never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458790March 29, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Slowed down to go across a metal plate where work had been done on the street. Suddenly the car came to a hard stop. There was a car in the left lane that also slowed to cross the metal plate. Once before I was rounding a curve and the car softly broke on its own, but didn't completely stop. There was a car again in the left lane. had the car behind me been closer, I would have been rear-ended. There was also no cars in front of me at both times. The warning collision light did come on and beep. I did call the dealer, they check for recalls and there were none. No inspections have been done. I plan to take it to the dealer for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458287March 25, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
On more than one occasion while driving the touch screen went black couldn’t access my navigation nothing couldn’t get the screen to turn on it wouldn’t do anything. Then it will tell me connect device when my phone is plugged in I’ve changed the cords replaced them with generic apple cords nothing bought apple cord and still nothing, apple car play doesn’t connect says you need to unplug device for car play to work nothing. The sensors are not working like they should there will be nothing around the car will alarm brake then it will automatically brake. I should not have to at to replace the touch screen in my vehicle it’s under warranty well under the miles as well. I work at a car dealership and the touch screen issue is a big problem I get several complaints about the touch screens not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456710March 14, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving on the highway, my Honda CR-V Hybrid flashed an error for "12 Volt Battery Charging System Problem." I was stunned to receive an error on a vehicle with less than 2000 miles, and while my passenger was attempting to assist me in determining what to do next, the vehicle began to slow on its own. I was able to engage my emergency flashers and pull to the shoulder before causing a collision. I turned the vehicle off, and it returned to normal operation. After I made it home safely, I contacted the Honda dealership via their website to schedule an appointment. After engaging with them through the chat feature, my contact information was taken for a return call to schedule an appointment for review and repair. I was never contacted by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456711March 14, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving on the highway, my vehicle flash an error "Check 12 Volt Charging System. Power Reduced." Having received this error a few months prior, I immediately moved to the shoulder to prevent a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456635March 14, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2021 Honda CRV is activating the brakes at inappropriate times. I've had 5 total instances that could have resulted in a rear-end collision both on the street driving 5-35 mph and freeway at 30-50 mph. The system on the dash board flashed "brake." However, there is more than a car space between the car in front of the car. The braking system activates and I am unable to counteract the brakes locking up on the car. I am very concerned that if I were to continue to drive my car , it may result in an accident with a car crashing into the back of my car. At this time I am waiting for the vehicle to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456449March 12, 2022
VISIBILITY/WIPER
I bought the car back at September. After 2 week of commuting to work and back home, I notice a large crack near top edge of passenger side windshield one morning. The cracks then continue spread downward in multiple hairline pattern. Luckily my insurance through Progressive cover the windshield replacement cost with $0 glass deductible. The whole windshield was replaced and the camera system onboard was reprogram by Safelite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454660March 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact then deactivated the collision mitigation braking system. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454419February 28, 2022
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. The contact also stated that the failure would occur while the cruise control was activated. In addition, the contact also stated that the lane-keep assist would fail to differentiate between road salt and line marking on the roadway, resulting in inadvertent sudden downshifting. The contact's husband had taken the vehicle to a dealer where their concerns were ignored and no diagnostic test was performed. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100. In addition to the above, the lane keep assist cannot distinguish between lines & cracks in the road, which is a big deal in Missouri, and an issue I fight with daily on roads I have no choice to travel on. And it's not downshifting that happens with the lane keep assist-it tries to correct, but the corrections if I don't fight them will either run me into the opposing lane or off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454090February 25, 2022
UNKNOWN OR OTHER, SERVICE BRAKES
I was driving at about 60 mph on the highway with no cars anywhere near me, not using cruise control. I saw an orange “brake” warning light flash on my dashboard a few times and the car slowed a bit. I was startled and looked all around and saw the closest vehicle at least 1/4 mile ahead of me, with no brake lights on and not seeming to slow. I was concerned but didn’t know if I did something wrong, and have been watching for it since then but it has not repeated. I believe this incident took place about 10 days ago, on 2/16/22, around 11 a.m. I read an article from CNN this morning that said there is a recall for just this occurrence for two Honda models in the years 2017 through 2019, but my model is a 2021. I am concerned that it might cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453878February 24, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We were driving at about 45-50mph on a 4 lane road (2 lanes in each direction) when the car in front of us moved to the right side of the road (bike/turn lane) to make a right turn. There was enough room for the other car to safely turn right without stopping or slowing traffic. The 2021 Honda CRV Hybrid braked suddenly as if to avoid a high speed crash. The collision avoidance feature was on (the car was delivered with the feature activated and it was never turned off.) The car forcefully slammed on the brakes, seatbelts locked up and the driver felt a pop inside the left shoulder blade and neck pain; later in the day, the pain radiated throughout the left side of the back, up to the neck / base of skull and down past the waist. The passenger seatbelt also locked and there were no injuries to the passenger. No passengers or children were in the back seat. The sudden braking caused the car behind the Honda CRV to brake and swerve, but no accident occurred. The vehicle has not been inspected by the dealership or others. Yes, the vehicle is available for inspection upon request. There were no warning lamps and no indication that this was going to occur. This is a serious safety issue and injuries occurred from a car safety feature when there was no imminent danger or collision that was actually needing to be avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452500February 17, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
When driving after dark on rural roads or roads with low light, and using the low-beam headlights, the road is only visible through the lower 1/3 of the windshield. Visibility forward is extremely limited. There is a band of darkness on the upper 2/3. This makes for very dangerous and limited visibility. The visibility improves when the high beams are used. This problem has was first noticed in 2021. I have a video I took of the issue. I took my car to the dealer for service and they say they cannot fix it. They claim, so far, that the headlights are working fine, but they admit that they are unable to check for nighttime issues as I describe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450812February 7, 2022
STRUCTURE:BODY
Good day, I bought my Honda CRV last summer. In October, I was driving on an on-ramp to the expressway and the hood flew open. I filed an insurance claim with Farmer's for the repairs. It was repaired to the original specs. I saw where other Honda models have been recalled for this issue. There was no reason for the hood to fly open, I had no recent needs to open the hood at the time. I thought it prudent to bring this to your attention in case the Honda CRV has the same type of hood as the other models recalled. I was fortunate the incident in October had no injuries and did not compromise safety for other travelers on the road. However, there may still be risk for another occurrence if it is the same problem as the other models. I appreciate any information or guidance that will help ensure my Honda is safe to drive. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447631January 15, 2022
STRUCTURE:BODY
Good day, I bought my Honda CRV last summer. In October, I was driving on an on-ramp to the expressway and the hood flew open. I filed an insurance claim with Farmer's for the repairs. It was repaired to the original specs. I saw where other Honda models have been recalled for this issue. There was no reason for the hood to fly open, I had no recent needs to open the hood at the time. I thought it prudent to bring this to your attention in case the Honda CRV has the same type of hood as the other models recalled. I was fortunate the incident in October had no injuries and did not compromise safety for other travelers on the road. However, there may still be risk for another occurrence if it is the same problem as the other models. I appreciate any information or guidance that will help ensure my Honda is safe to drive. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446258January 4, 2022
AIR BAGS
The srs light came on the dash board and yet to clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445720December 31, 2021
UNKNOWN OR OTHER
Hood latch sensor started beeping on a trip from Colorado to Wyoming 12/19/21. I had never opened the hood but it had recently had it’s first service, and I could find no visible issue. I had made an appointment with Freedom Honda because they have no shuttle service to my part of town for 12/30/21 I needed to get a ride from my son. On 12/21/21 I had to drive 40 miles and noticed the hood was actually vibrating. I have been told that the dealership needs to order a new hood latch. This vehicle has less that 5,000 miles on it. They are telling me to come pick it up and the part “a new hood latch” will possibly arrive on Tuesday the 4th. I do not feel safe driving this vehicle at this point. They are expecting me to pay for the new latch, when it is obviously a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445619December 30, 2021
TIRES
Hankook Kinergy GT 235 / 60 R 18 130H The driver's side front tire burst on 12/24/2021. The tire split, almost like a re-tread (see pictures). I suspect a sidewall structure/reinforcement failure. This could/should have caused a rollover like the tire failures and accidents of Ford Explorers and other light trucks/SUV's fitted with Firestone Radial ATX, ATX II, and Wilderness tires in the late 90's and early 2000's. Pacific Honda Dealer replaced the tire and disposed the detached and burst tire on 12/28/2021. When the tire burst on highway, I barely managed to pull over to the left side since it was pulling in various directions, so my safety was at risk. There was no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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