Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10098349November 5, 2004
ELECTRICAL SYSTEM:WIRING
OUR 2002 HONDA CRV WAS DESTROYED BY FIRE. CAR WAS IN THE DRIVEWAY OF A PRIVATE HOME. CAR WAS TURNED OFF FOR 5-10 MINUTES. CAR STARTED ON FIRE AND WAS DESTROYED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10093788October 7, 2004
VISIBILITY:WINDSHIELD
MY 2002 HONDA CR-V HAS HAD A CRACKED WINDSHIELD TWICE IN TWO YEARS. THE IMPACT POINT WAS NEARLY THE SAME IN BOTH CASES - LOWER LEFT CORNER. THE FIRST CASE OCCURRED ON I-95. THE IMPACT POINT WAS NEARLY INVISIBLE TO THE EYE. I WENT TO TWO DEALERS WHO EACH FOUND THE POINT BY TRACING THE NOW HUGE CRACK WITH THE TIP OF A PEN. IT COULD BE FOUND. BOTH DENIED WARRANTY COVERAGE. THE SECOND CASE OCCURRED ON RT 1 APPROACHING THE TRENTON TRAIN STN EXIT FROM PENNSYLVANIA. THIS TIME I LOOKED ON THE INTERNET TO SEE IF THEIR WAS A KNOWN PROBLEM WITH CR-V WINDOWS. IT APPEARS THERE IS. A PROBLEM HONDA HAS ACKNOWLEDGED WITH A LITTLE ADVERTISED, GOODWILL WARRANTY. I WILL FOLLOW UP. I AM WONDERING IF THE DEALERS WERE AWARE OF THIS POLICY, BUT DENIED ANYWAY. IT WAS SUGGESTED I DOCUMENT MY ISSUE THROUGH YOUR WEB SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096870October 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS, VEHICLE HARD TO SHIFT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AUTOMATIC TRANSMISSION SHIFT CABLE. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIR MADE, IN WHICH IS WAS SUPPOSEDLY COMPLETED THE SAME DAY, HOWEVER ON AUG 9TH 2004, THE VEHICLE ACCELERATED FROM A PARKED POSITION AND CRASHED INTO A WALL. THE CONSUMER DID NOT BELIEVE THE RECALL WAS PERFORMED COMPLETELY, HOWEVER THE DEALER STATED OTHERWISE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091971September 13, 2004
ENGINE AND ENGINE COOLING
CONSUMER COMPLAINED THAT HONDA, CRV DRIPPED OIL AFTER THE FIRST OIL CHANGE. THERE WAS A RECALL OF A WARNING THAT AFTER THE FIRST OIL CHANGE THERE MIGHT BE SOME OIL LEAK, IT WAS NOT FOR A 2002 MODEL, ,BUT FOR A PREVIOUS YEAR. AFTER LAST OIL CHANGE CONSUMER NOTICED A PUDDLE OF OIL IN DRIVEWAY. HE PURCHASED THIS VEHICLE IN MAY, 2002 AND NEVER RECEIVED A RECALL NOTICE ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090369September 3, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. VEHICLE WAS INSPECTED SEVERAL TIMES. AT LAST INSPECTION MECHANIC INDICATED TO THE CONSUMER THAT AIR BAG SENSOR FAILED, AND WILL COST $665.00 FOR THE PART ALONE, NOT INCLUDING LABOR. PROBLEM WAS NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089428August 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083184August 2, 2004
VEHICLE SPEED CONTROL
ENGINE THROTTLE STUCK AT FULL THROTTLE, SHIFTED TO NEUTRAL TO AVOID COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082939July 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2002 HONDA CRV. ON NUMEROUS OCCASIONS I HAVE ACCIDENTALLY ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION WITH OUT THE TRANSMISSION BEING IN PARK AND HAVE BEEN SUCCESSFUL. NOT EVERY TIME. I DON'T KNOW THE EXACT DATES. HONDA HAD A SAFETY RECALL FOR AN INTERLOCK. I TOOK THE VEHICLE IN AND THEY ADVISED INTERLOCK WORKING AT THIS TIME. AFTER THAT ON AT LEAST TWO OCCASIONS I REMOVED THE KEY WITHOUT HAVING IN PARK. I RETURNED TO DEALER AGAIN AND AGAIN WHILE AT THE DEALER IT DID NOT FAIL. THE DEALER SAID THEY COULD NOT FIX UNTIL FAILED WHILE IN THEIR POSSESSION. I CALLED HONDA CUSTOMER SERVICE AND THEY ASKED ME TO TAKE IT BACK TO THE DEALER AGAIN. I ASKED WHAT HAPPENED IF IT DIDNT FAIL AT THE DEALER AGAIN. THEY SAID THEN THEY COULD NOT DO ANYTHING. SINCE THIS IS AN INTERMITTENT PROBLEM, I THINK HONDA SHOULD TAKE THE NECESSARY STEPS TO CORRECT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082945July 29, 2004
AIR BAGS
ON MONDAY JULY 26TH 2004 A MAN DROVE THROUGH A RED LIGHT AS I WAS DRIVING THROUGH MY GREEN LIGHT AT ABOUT 30MPH. I SLAMMED ON MY BRAKES IN MY 2002 HONDA CR-V WHEN I SEEN HIM RUN THE LIGHT, I END UP SMASHING INTO HIM, HE WAS DRIVING A SILVERADO TRUCK, MUCH LARGER THAN MY CR-V. MY TRUCK SPUN SLIGHTLY AND WHEN I LOOKED UP NOT ONE AIRBAG HAD DEPLOYED IN MY VEHICLE, I KNOW THAT I HAD SIDE, DRIVERSIDE, AND PASSENGER SIDE AIRBAGS, THAT IS WHY I BOUGHT THE CR-V. I WOULD FIND OUT LATER THAT THE SENSOR WAS DEFINATLY HIT. I TOOK PICTURES. MY INSURANCE AGENCIE DECIDED NOT TO TOTAL MY VEHICLE, THEY ARE GOING TO FIX IT. HOW AM I TO KNOW THEY LOOKED INTO THE AIRBAG ISSUE AT ALL? I HAVE TOLD THEM AND THEY STILL DID NOT LIST IT ON THE REPAIR LISTING. I DON'T WANT TO TAKE THE VEHICLE BACK BECAUSE I MAY NOT BE AS LUCKY NEXT TIME IF THE AIRBAGS DO NOT WORK PROPERLY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081312July 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
A FEW MONTHS AFTER BUYING THE CR-V I HAVE NOTICED A STRANGE CLACKING NOISE AROUND THE FRONT WHEELS MAINLY WHEN SLOWLY BUMPING INTO SPEED-BUMPS OR DURING SOME SUDDEN LOW-SPEED BRAKING. I HAVE REPORTED THE STRANGE SOUND TWICE TO HONDA SERVICE PERSONNEL DURING MAINTENANCE SERVICE VISITS AND THEY HAVE TOLD ME THAT THE SOUND IS CHARACTERISTIC TO THIS MODEL WITHOUT ATTEMPTING TO TROUBLESHOOT THE ISSUE OR FILE IT INTO THE CAR SERVICE REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081316July 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2002 HONDA CR-V WHICH HAS A DISK BRAKE DEFECT. ALL 4 DISK BRAKE CALIPERS ARE DEVELOPING CORROSION INSIDE OF THE PISTIONS. THE DEALER REPLACED THE REAR PADS AND ROTORS BECAUSE THEY HAD WORN AND FROZEN TO THE WEAR INDICATORS AFTER 13,000 MILES. THEY STATED THAT THEY WERE "INSUFFICIENTLY LUBRICATED" FROM THE FACTORY AND ADDED MORE GREASE TO TAKE CARE OF THE BINDING CONDITION. THE FRONT ONES ARE NOW SHOWING THE SAME SIGNS OF FAILURE AFTER 15,000 MILES. IS THERE A WAY TO PERSUE THAT THE DEALER REPLACE ALL 4 BRAKE CALIPERS DUE TO THE CORROSION DEFECT? MY CONCERN IS THAT THE PISTONS INSIDE OF THE CALIPERS ARE RUSTING THROUGH AND MAY FAIL, CAUSING ACCIDENT/INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080892July 12, 2004
ENGINE AND ENGINE COOLING
I REFERRED WHAT TO ME WAS BURNING BRAKE SMELL TO MY DEALER DURING 15,000 MILE SERVICE; UPON PICK UP OF VEHICLE, SERVICE PERSON INFORMED ME THAT ORIGIN OF SMELL WAS ACTUALLY OIL LEAKING FROM FILTER ONTO EXHAUST SYSTEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080685July 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
PLEASE PROVIDE FAX NUMBER SO THAT I MAY FORWARD DETAILED DESCRIPTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080595July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PRIOR TO TURNING OVER 50,000 MILES, THE TRANSMISSION FAILED. WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE SHUDDERED AND BEGAN MAKING A WHINE. PULLED OVER IMMEDIATELY AND HEARD THE SOUND OF METAL PIECES ROLLING AROUND IN THE TRANSMISSION NO MATTER WHAT GEAR VEHICLE WAS IN. NO WARNING LIGHT INDICATION HAD OCCURRED. HAD THE VEHICLE TOWED TO HONDA DEALER AND MECHANIC STATED THAT THE TORQUE CONVERTER HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. MANUFACTURE WARRANTY HAD EXPIRED, ESTIMATED COST WAS 3500 FOR PART AND 700 FOR LABOR. I FEEL IT SHOULD BE COVERED BY HONDA SINCE A FAILURE SHOULD NOT HAVE OCCURED THIS SOON IN THE LIFESPAN OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080136June 29, 2004
AIR BAGS
WHILE DRIVING 45 MPH VEHICLE COLLIDED WITH A GUARD RAIL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES ,AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO A BODY SHOP. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10074514May 30, 2004
STEERING, TIRES, AIR BAGS:SIDE/WINDOW
I WAS DRIVING ON THE HUTCHINSON RIVER PARKWAY IN NEW YORK AT MODERATE SPEED, EVERYTHING WAS FINE, AND SUDDENLY AND COMPLETELY LOST STEERING. EVERY OUNCE OF MY BEING WAS DIRECTED AT TRYING TO STEER, TO NO AVAIL. THE CAR WAS LIKE A BAD CARNIVAL RIDE CONDUCTED BY DEMONS. I SMASHED INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY, CAROMED OFF IT, VEERED TO THE LEFT AND SMASHED INTO THE CONCRETE MEDIAN JERSEY BARRIER ON THE LEFT. I WAS ABSOLUTELY CERTAIN I WAS ABOUT TO DIE. THANKS TO THE BARRIER AND MY SEATBELT AND AIRBAGS (I HAVE SIDE-IMPACT AIRBAGS WHICH DID NOT DEPLOY, ONLY THE FRONT ONES DID - THERE WAS NO PASSENGER IN MY CAR), I DID NOT GO INTO ONCOMING TRAFFIC AS I BELIEVED I WAS ABOUT TO, WALKED AWAY FROM MY CAR AND AM SITTING HERE WRITING TO YOU NOW, QUITE BANGED UP AND BRUISED AND WITH A FRACTURED VERTEBRA BUT MIRACULOUSLY ALIVE. MIRACULOUSLY ALSO, NO OTHER CARS WERE INVOLVED. *** SOMETHING FAILED IN MY CAR TO CAUSE THIS AND I WANT TO KNOW WHAT. THERE WAS EITHER A TIRE OR MECHANICAL FAILURE OF SOME KIND. (THE TIRES STILL HAD DECENT TREAD ON THEM.) MY INSURANCE COMPANY SAYS THE CAR AND TIRES ARE SO DAMAGED FROM THE IMPACT THAT THEY CAN'T TELL WHAT CAUSED IT AND THEY SHOW NO INTEREST IN PURSUING IT. (IT DOES NOT APPEAR TO HAVE BEEN A BLOWOUT.) I'M SURE SOMEONE WHO KNEW HOW COULD INVESTIGATE THE CAR AND FIND OUT WHAT FAILED. IT SEEMS TO ME IT SHOULD BE OF INTEREST TO HONDA AND EVERYONE ELSE WHAT WENT WRONG HERE. I HAVE NOTIFIED AMERICAN HONDA ABOUT THE ACCIDENT AND WAS ASSIGNED A CASE NUMBER, BUT THEY HAVE NOT GOTTEN BACK TO ME. (P.S. THE CAR HAS CRUISE CONTROL BUT I WAS NOT USING IT.) *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073104May 25, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WAS BEING DRIVEN ON HIGHWAY. WHEN ATTEMPTING TO EXIT THE VEHICLE WOULD NOT DECELLERATE. ENGINE CONTINUED AT OVER 5000 RPM. VEHICLE COULD NOT BE STOPPED WITH THE BRAKE. THE GAS PEDAL OFFEREND NO CONTROL OVER THE VEHICLE. VEHICLE HAD TO BE PUT INTO NEUTRAL TO ALLOW THE BRAKE TO STOP THE VEHICLE. ONCE THE DRIVER MANAGED TO STOP THE VEHICLE AND TURN IT OFF, IF THE VEHICLE WAS RESTARTED IT IMMEDIATELY ACCELERATED UP TO 5000 RPM AGAIN. VEHICLE HAD TO BE TOWED TO DEALERSHIP. THIS VAS A LIFE THREATENING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064852May 20, 2004
AIR BAGS:FRONTAL
AFTER REAR ENDING A VEHICLE 25 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10067673April 22, 2004
UNKNOWN OR OTHER
SUN VISOR DETACHES ON DRIVERS SIDE FOR NO APPARENT REASON. ALL 3 TIMES VISOR WAS REPLACED BY VARIOUS HONDA DEALERS (WE MOVED SINCE 1S T OCCURENCE) AT NO CHARGE.*AK IT DID NOT CAUSE AN ACCIDENT, BUT COULD HAVE IF VISOR DETACHED WHILE DRIVNG AT A HIGHER SPEED OR IN TRAFFIC, AS THE VISOR POPS OFF AND HITS THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066417April 18, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHINING NOISE WHILE CAR IS DECELERATING. OCCURS AT APPROXIMATELY 45 MPH AND CONTINUES UNTIL STOP. MECHANIC STATED IT WAS REAR DIFFERENTIAL--FLUID WAS DRAINED AND FLUSHED AND REPLACED WITHOUT A CHANGE IN NOISE. HONDA WANTS TO TRY NEW TIRES BEFORE THEY'LL CHANGE THE DIFFERENTIAL. CAR IS A 2002 HONDA CRV EX 4WD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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