Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11576400March 9, 2024
STEERING
The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576243March 8, 2024
SERVICE BRAKES
2/24/2024 I was in a library parking lot, going parking lot speed where children might be encountered. I turned right into a perpendicular parking space, no cars on either side. I went to brake as I approached the parking lot bumper and the car unexpectedly accelerated and would not stop. I crashed into a tree and metal pole, which stopped the car. I don't believe the car would have stopped without the tree and pole. I put the car in reverse and with difficulty backed back into the parking space. The right fender is severly damaged, right tire flat and I was unable to move the tires back to a straight position. The car cannot be driven. Yesterday, 2/23, I was at the dealers for oil change and tire rotation and was told there was a recall on the vehicle which required a softwear update. Reading my maintenance report it seems that this was an emissions recall, service bulletin 23-038 and the PGM-FI software was updated. This is a leased car which I got 3/31/23. No other cars or people or property were damaged or harmed. If this had happened near people and cars I fear that someone could have been killed or severe property damage would have occurred.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11576219March 8, 2024
STEERING
The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576034March 7, 2024
STEERING
When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575933March 7, 2024
STEERING
My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575706March 6, 2024
STEERING
Steering is exhibiting the twitching and pulling complained about by other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575883March 6, 2024
STEERING
Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575572March 5, 2024
STEERING
The steering becomes sticky when driving. It can't be adjusted smoothly, but can only be done using extra effort. The steering wheel turns a larger degree than expected. Instead of turning at arbitrary angle, it skips from one to another but not any between. It causes overcorrection and makes it very difficult to drive straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575275March 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575163March 3, 2024
STEERING
12/25/23 While driving my new 2023 Honda CRV with approximately 9,500 miles on it, I experienced a twitching or sticking of the steering wheel. I noticed this today on the interstate while driving at speeds between 55-70 mph. It was more apparent when driving in a straight line, and the steering was sticking in either direction when I made minor corrections to maintain that straight course. It felt like I was having to continually fight the sticky steering to maintain a straight course. There were no warning lights. I got off the interstate, and verified that none of the lane keeping assists were on, and they were not. I took a different route home this day. Over the next few weeks, the problem seemed to be more apparent, and I started avoiding using highways and interstates whenever possible. I made an appointment with the Honda dealer. (This issue does also occur at lower speeds, but is more noticeable at higher speeds.) 02/10/24 At approx. 11,700 miles, I brought the car to the Honda dealership for my appointment to discuss the problem. They stated there were no recalls for my vehicle and no reported issues of this type brought into their dealership. I discussed that my symptoms were "exactly" the same as those listed those in NHSTA ODI investigation #EA23003. I was then told that that the ODI investigation document I showed them was not a "Honda document." After I requested that a service technician test drive my vehicle, which they did, the dealer then contacted the Honda Corp. techline. Honda techline said to order a new EPS steering rack unit, but there was no ETA for this replacement part. I was told "maybe" the part would arrive within a few months from date of this service. I believe this could be a serious safety issue. If the problem continues to get worse, I believe there could be the potential for catastrophe failure as the steering isn't responding as it should be under normal driving circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575151March 3, 2024
STEERING, WHEELS
Steering feels sticky at high and low speeds. Feels as if the steering is jumping out of your hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575110March 2, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575052March 2, 2024
STEERING
When driving on the highway, the steering is sticky. There seems to be some slight resistence in the steering wheel. When I steer through the resistence, the vehicle tends to overreact and I have to steer back in the other direction. The steering of the vehicle lacks the sensitivity and responsiveness that I found in previous CRV's that I owned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574411February 28, 2024
SERVICE BRAKES
Accelerated on its own almost causing me to crash into car in front of me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574595February 28, 2024
UNKNOWN OR OTHER
While driving the steering wheel sticks when making slight turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574553February 28, 2024
STEERING
Intermittent sticky steering - requires effort to make even small adjustments. Feels unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574176February 27, 2024
STEERING
The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574162February 27, 2024
STEERING
Stiff and Sticking Steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573998February 26, 2024
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
When I drove the vehicle at Highway Speed 60-70 around a curve stretch, the steering appeared to be restricted like as if the road assistance is kicking in but I was not crossing another lane. It is pretty consistent. I sort of disregard it but I started to noticed recently online a lot of similar complaints. So I took it in to the dealer 2/26/24 they ordered a part #53620-3D5-A14. The dealer couldn't give me a timeline when the part will be in and fixed. My daughter normally drives the vehicle and she have said it's been ongoing for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574030February 26, 2024
STEERING
Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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