Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11632720December 27, 2024
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at approximately 35 MPH and she was steering to make a lane change the steering wheel was difficult to turn. The contact stated that it was taking more effort than normal to turn the steering wheel and it was also jerking as she turned. The contact stated that the failure occurred when she was turning either right or left. The contact stated that the failure was happening at any speed and that the failure was recurring. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632190December 23, 2024
SEAT BELTS
The rear center seat belt will not latch. Car was taken to dealer and the dealer confirmed it will not latch but did not have the part in stock and gave no estimate on when it would be in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631594December 19, 2024
STEERING
While driving vehicle at highway speeds, steering wheel feels sticky at center position. It feels unsafe while driving. The problem is not noticeable at low speeds or city driving. My vehicle has 50,000 miles and just started noticing this issue. I drove it to the Honda dealer (Rick Case Honda In Weston Fl) to report the issue, but they notified me that there is no recalls for 2021 Honda CR-V sticky steering issues. Any help will be appreciated. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631172December 17, 2024
POWER TRAIN, ENGINE
My car lost power and the engine light came on when on the freeway. I was in the middle of merging from [XXX] to [XXX] on a San Diego freeway. Because of the highway interchange situation, I was in the far left lane and needed to merge about 4-5 lanes to the right to get to the next off ramp. This was so scary!! Though I had my hazard lights on, cars coming up behind me didn't expect a car to be slowing down in the middle of the freeway as the car decelerated down to 20 mph. I was very lucky that my car was not rear-ended. I used the side roads and the electric power to of my hybrid engine to drive about 7 miles to a Honda dealer. They asked me to turn off my car (big mistake). Honda had my car for 3 days and drove it about 70 miles, but could never duplicate the issue. I am [XXX] and frequently from Southern to Northern California alone. I have driven over 700,000 miles in my lifetime and never had a car's combustion engine stop on the freeway. I researched this unique situation and found out other Honda CRV-Hybrid owners have experienced this, but Honda had no solution. They told me they knew it was a cylinder issue and the tech saw "misfire codes" but without more details, there was nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631218December 17, 2024
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while turning. There was no warning light illuminated. The failure persisted and the vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gearbox was defective and was provided an estimate for the repair. The contact was then referred to the manufacturer and was informed that half of the repair cost or the full repair cost would be covered if the part was placed under recall. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was notified of the recall, but the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630782December 15, 2024
ELECTRICAL SYSTEM
A safety recall has been issued for over a year without a repair being available. Potential fire and personal injury can occur if an accident occurs on the left front side of the vehicle. I fear for my and my family’s safety should a collision happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630389December 12, 2024
UNKNOWN OR OTHER
While driving on interstate 140 doing about 70 we heard a loud noise and then we also heard the wind coming above the cover to our sunroof. After stopping to examine what happened it appears that our sunroof was damaged and cracked by either and outside force or possibly a spontaneous explosion as has been reported elsewhere on the Internet. We had the glass replaced when we got to our destination in NJ but they couldn't repair the tracks the powered roof slides on due to damage to the rails or brackets. They replaced the glass and told me not to operate the window motor until the dealer can investigate further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629620December 9, 2024
ENGINE
2021 Hybrid-CR began loosing power while driving and the check engine light turned on. Pulling over to the side of the road, turning it off, and then restarting the car turned off the check engine light. After several occurrences took the car to dealership where they were not able to pinpoint the problem as the check engine light was not on at that time and warnings are not stored in the diagnostic module of the car. Driving 75 mph ALL dashboard warning lights turned on. Was able to pull over to the side of the road and had car towed to dealership. The cylinder head is bad. New cylinder heads are currently on back order and there is no date of when a new one would become available. The head can be sent to a shop for repair for $8,000 cost. Honda is aware of the issue and has offered a 75-25% split on this cost: they pay 75% and we pay the remaining 25%. In the meantime we are without a vehicle for an obvious faulty cylinder head manufactured for the engine and unsuspecting drivers are put into hazardous safety situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629276December 6, 2024
SUSPENSION, UNKNOWN OR OTHER
I purchased the Certified Pre-Own 2021 Honda CRV on August 26, 2024. I took it to the Honda Dealership which we purchased it to inspect a noise coming from the passenger front wheel-well. Upon the inspection they noticed the passenger Strut Tower had split open at the weld seam. The Honda dealer claims its due to hitting a pothole and a driver issue. An independent mechanic indicated that doesn't hold true, since there is no damage to the tire, rim, shock absorber or strut along with the car being in alignment. I showed pictures to a master welder who indicated it looked like a failed weld seam. The car is inoperable in the current state given driving it could cause the strut to pierce the hood. On December 12/2/24 I reached out the American Honda Motor Inc, who then put me in touch with a case manager on 12/3 at which time I filed a failed part claim. They responded on 12/6/24 that the claim was denied. I ask for written confirmation of the decision, which they replied they don't provide written Commnication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629205December 6, 2024
SEATS
My Honda CRV has a open recall for a weight sensor and I reached out to local dealer many times, part got recalled at the begging of the year and all they say they don’t have the part
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629006December 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling on the highway at 65 mph, in the left lane of three lanes of traffic with no cars in front of, back of, or side of me, (AdaptiveCruiseControl and LaneKeepAssist were both on) when the vehicle did an “emergency” self-brake. A large red BRAKE sign appeared in the dash and the car felt “out of control.” I physically hit the brake, slowed down and exited the highway. I REMAIN FOR ME TO FEEL VERY INSECURE on highway travel. This was a second incident. This occurred early November. The first incident happened a few weeks before this one while traveling around 40 mph in multi-lane traffic. I signaled to move into the left lane, no cars were within two car lengths from me, when the vehicle did a hard self-brake; the ACC and LKAS were NOT engaged at this time. Again, the car seemed “out-of-control” for a short time. This incident occurred mid October.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627370November 25, 2024
UNKNOWN OR OTHER
While driving on a 55 mph highway, in clear dry road, I heard an explosion. My sunroof had exploded, with so apparent cause. I was not following any vehicles. There were no wires or limbs overhead. Fortunately the inside cover was closed or the.driver and the passenger would have been covered in glass, and driving could have been impaired causing an accident. Upon researching, I have found I am not the only Honda CRV driver to whom this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626177November 19, 2024
FUEL/PROPULSION SYSTEM
I was driving on a four lane highway in February 2024 and the engine of my 2021 Honda CR-V just stopped working and the car was not responding. I was able to coast the car into a parking lot where I had to have it towed to the nearest Honda dealership. I was told the fuel pump had failed and needed replacing. I was told there was no recall on my model for this fuel pump and had to pay full price for the repair of over $1000. I now see where this fuel pump is failing in other models of CR-Vs but mine is not listed though the experience mentioned in the recall matches what I experienced. There was no warning of the failure and when the car stopped running all the warning messages just kept recycling over and over on the display. There was no prior warning of the failure. I was very concerned because I was on a busy highway and was worried about getting hit. The repair was done at a Honda Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625845November 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Saturday November 16th 2024 I was driving my Honda CRV hybrid year 2021 when about 7:10pm I heard a beep, beep, beep and at the same time the car suddenly breaked in the middle of an intersection; there was nothing in the forward path so I don't really know why the car stopped abruptly. After a few seconds I put my foot in the accelerator and continued to go. When I arrived home I reviewed the videos (I had installed front and rear cameras) and verified that certainly there wasn't anything in front of the car when it braked by itself other than a manhole cover. I was in the car with 2 friends, thankfully no other cars were behind me or coming in any direction otherwise this event would've been catastrophic. Now I am afraid to drive the car because this could happen again and have a different ending. Note: I have videos that show this incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626007November 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a straight street doing about 35 MPH and my car all of the sudden braked. Luckily there was no one behind me, had there been, I would have definitely caused an accident. I contacted a Honda dealership and they said there are no recalls on my vehicle, so could only make an appointment, try to recreate the issue and run a diagnostic, but they said they never heard of the issue. I had no issues or warning lights prior too. My car was inspected in June and I just recently had the oil changed and brakes checked. I take the highway to work and I'm very afraid if this happens at highway speed what would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624891November 13, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have experienced at least 4 occurrences in the last year of the automatic emergency braking system activating when there were no obstructions while crossing a bridge. I have also experienced at least 2 occurrences of the automatic emergency braking system activating while going under an overpass. I live in interior Alaska and in the most recent occurrence I was going over an icy bridge in the dark in below zero temperatures when the car automatically applied the brakes for no reason. Brakes need to be applied carefully on icy roads - had someone been behind me or had I lost control of the car because of the unexpected braking, this could have resulted in a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623072November 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the cruise control feature became inoperable. There were several warning lights illuminated. The contact stated the cruise control light failed to activate and the brakes would inadvertently activate with no traffic nearby. The contact stated that the vehicle stalled, and while accelerating the speed would fluctuate. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622992October 31, 2024
STEERING
Sticky steering on 2021 Honda CRV. Very unsafe issue Honda and Honda has not recalled 2021 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622785October 30, 2024
ENGINE, VEHICLE SPEED CONTROL
I was driving back from work on the highway, and I was suddenly not able to accelerate. The car was slowing down, and the engine light was flashing. I pulled over to the shoulder and drove slowly about a half a mile to the exit. I pulled over at the gas station. Left my car there and took Uber home. The next day, when I went to pick it up, the flashing engine light was off and drove fine and I was good to go like nothing had happened. Once at work, I researched the problem and found post about a similar issue. I took it to the nearest Honda dealer and they couldn’t find any problem with the car. They also said there is no recall on the vin number. I called Honda to file a complaint but I was told the same thing that there is no recall on this car and to work directly with the dealer. I am afraid to drive my car on a highway and if it happens again I may get into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622370October 28, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact stated while driving at 40 MPH, the contact stated that the automated brake warning light would illuminate. The contact stated that the brake would inadvertently engage. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,233.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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