Honda Clarity Complaints (2019)

45 consumer complaints on file.

#11268872October 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHEN THE VEHICLE SWITCHED FROM RUNNING ON THE BATTERY TO FUEL, THE VEHICLE LOST POWER. IN ADDITION, THE ENGINE RAN ON VERY HIGH RPMS AND THE VEHICLE LOST POWER WITHOUT WARNING AND CAME TO A COMPLETE STOP WHILE DRIVING 65 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269630October 14, 2019
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
PHEV BURNING SMELL ECON (EV) DRIVING. IT HAPPENED 2 TIMES AFTER THE BATTERY DROPS TO TWO BARS, WHICH MEANS MODE WAS CHANGED TO HYBRID FROM ECON. THERE WERE BIG VROOM SOUNDS FROM ENGINE ROOM WHEN EV MODE CONVERTED HYBRID MODE AT THE SPEED OF 60-70 MPH. EVEN AT THE SPEED OF 5-10 MPH, THE ENGINE SOUND WAS REALLY BIG (IT SOUNDED LIKE REALLY HIGH RPM AT THE LOW SPEED). AROUND 2-3 MIN DRIVING AS HYBRID MODE FROM ECON, I FELT VERY STRONG BURNING SMELL FROM THE ENGINE AREA. I GOOGLED AND FOUND I'M NOT THE ONLY PERSON WHO EXPERIENCED THIS PROBLEM. THERE WOULD BE PROBLEMS WITH EV, ICE, HYBRID SYSTEM. ALSO IT COULD BE FIRE HAZARD WHEN BEING CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256682September 19, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SWITCH FROM HYBRID TO BATTERY OPERATION. WHEN DOING SO, THE VEHICLE HESITATED AND SHUT OFF. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO METRO HONDA (9399 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9637) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208982May 21, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 70 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. ADDITIONALLY, THE MILES PER GALLON FOR A FULLY CHARGED BATTERY WAS SUPPOSED TO BE 48 MILES; HOWEVER, THE ACTUAL RANGE WAS 38 MILES. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE WEST COVINA (LOCATED AT 1840 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 251-2995) TO BE DIAGNOSED. THE MECHANIC TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE CHARGED AND OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204059April 26, 2019
ENGINE, VEHICLE SPEED CONTROL
THE CAR DRIVES FINE WHEN THERE IS SUFFICIENT BATTERY. WHEN BATTERY LEVEL DROPS TO LOW (2 BARS) THE CAR DOES NOT RESPOND TO ACCELERATOR. THE ENGINE BECOMES SLUGGISH AND REVS UP QUITE A BIT. I HAVE DRIVEN ~650 MILES SO FAR AND THIS HAS HAPPENED 4 TIMES ALREADY. LUCKILY IT HAPPENED ONLY ONCE IN THE HIGHWAY WHERE THIS WOULD HAVE BEEN DANGEROUS AND LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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