GMC Yukon Complaints (2002)

187 consumer complaints on file.

#10152127March 7, 2006
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE MAKING A TIGHT LEFT TURN, THE POWER STEERING FAILED COMPLETELY. THE YUKON ONLY HAD 72000 MILES ON IT. WHEN I HAD IT REPAIRED AT THE DEALER, GMC DENIED WARRANTY SERVICE DUE TO MILEAGE. I COMPLAINED THAT A POWER STEERING PUMP SHOULD NEVER FAIL IN SUCH A CATASTROPHIC WAY. THE SERVICE ADVISOR SAID THAT THE NEW POWER STEERING PUMP WAS OF A DIFFERENT DESIGN SO WE SHOULD NOT HAVE TO WORRY ABOUT ANOTHER FAILURE. HE SAID IT WAS NOT UNCOMMON FOR THIS FAILURE TO HAPPEN. THE SHAFT BROKE INSIDE THE PUMP. THE PULLEY WAS STILL INTACT. HAD MY WIFE BEEN DRIVING, SHE WOULD HAVE HAD A VERY DIFFICULT TIME CONTROLLING THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151107February 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED AFTER HAVING THE RECALL #05V379000 REGARDING THE ABS PERFORMED ON THE VEHICLE THE BRAKES BEGAN TO PULSATE AT SPEEDS BELOW 10 MPH. THE VEHICLE WORKED PROPERLY BEFORE THE REPAIRS. THE VEHICLE WAS IMMEDIATELY TAKEN BACK TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE ABS HUBS NEED TO BE REPLACED. UPDATED 3/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149686February 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO ENGAGE DRIVE UNLESS PLACED INTO REVERSE. WHEN STUCK IN DRIVE, PUSHING ON THE ACCELERATING WILL CAUSE CAR TO MOVE FORWARD SLOWLY, UNTIL THEIR IS A LOUD VIOLENT SOUND FROM THE REAR OF THE VEHICLE AR WHICH POINT THE VEHICLE WILL ENGAGE DRIVE AND PROCEED IN A SLUGGISH FASHION. THE VEHICLE HAS BEEN AT THE DEALER WHO HAD INVESTIGATED AND FIXED THE PROBLEM SINCE NOVEMBER 2005 AND THE PROBLEM PERSISTS TODAY (2-7-2006). THE PROBLEM PRESENTED ITSELF AFTER THE DEALERSHIP FLUSHED AND CHANGED THE TRANSMISSION FLUID AT APPROXIMATELY 53000 MILES (THE SERVICE DEPT RECOMMENDED THE SERVICE). THE TRANSMISSION HAS BEEN FAULTY EVER SINCE. THE VEHICLE IS 2002 GMC YUKON, 2 WD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149732January 25, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 GMC YUKON BRAKES PULSATE DURING NORMAL AND SLOW SPEED STOPS. VEHICLE MAKES A CRUNCHING OR CLUNKING NOISE AND BRAKE PEDAL GOES TO FAR DOWN TOWARD THE FLOORBOARD. *TS WHEN THE CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP, THE CONSUMER WAS TOLD THE ROTORS WERE CORRODED. THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE HIS VEHICLE WAS PURCHASED IN GEORGIA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146513December 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 YUKON DENALI, AND MY ABS KICKS IN AT LOW SPEEDS. THERE IS ALREADY A RECALL FOR THIS ISSUE BUT MY [XXX] EXCLUDES ME TO OBTAIN THIS RECALL. I OWN A 2002 YUKON DENALI, I LIVE IN THE "SALT BELT" STATES (NEW JERSEY), I AM EXPERIANCING UNWANTED ABS ACTIVATION AT LOW SPEEDS, MY VIN DOES NOT MATCH THE SUV'S MENTIONED FOR THIS RECALL. I MEET ALL QUAILIFATIONS FOR THIS RECALL EXCEPT ONE (MY VIN). SO MY SUV IS NOT COVERED. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146152December 27, 2005
PARKING BRAKE
THE PARKING BRAKE ON OUR 2002 YUKON DOES NOT HOLD ONCE THE REAR BRAKES HAVE WARMED UP. WHEN THE VEHICLE IS ALLOWED TO SIT FOR A FEW HOURS AND THE BRAKES COOL, THE PARKING BRAKE HOLDS. SINCE NEW, THE PARKING BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR, AND THE DEALER TOLD ME THIS IS NORMAL. I'VE COMPLAINED TO THE DEALER ABOUT THIS PROBLEM IN THE PAST WHEN I TOOK IT FOR STATE INSPECTION, AND I WAS TOLD IT WAS A MINOR ADJUSTMENT PROBLEM AND IT HAD BEEN FIXED. SINCE THE CAR WAS COLD WHEN I PICKED IT UP, THE PARKING BRAKE DID WORK FINE. I DIDN'T REALIZE UNTIL LAST SUMMER THAT THE PARKING BRAKE DOESN'T HOLD ONCE THE ROTOR ASSEMBLY IS WARMED UP. CLEARLY, THIS IS A DANGEROUS SITUATION IF PARKED ON A STEEP INCLINE. THE DEALER HAS TOLD ME NOT TO WORRY BECAUSE THEY SAY THE VEHICLE IS SAFE WHEN IN PARK. I DISAGREE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145373December 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:WHEEL BEARING
CONSUMER COMPLAINT REGARDING 2002 GMC NOT BEING INCLUDED IN RECALL. THE VEHICLE WOULD SKID AND GRIND WHEN THE BRAKE PEDAL WAS APPLIED. *TS THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR RECALL 05V379000. THE DEALER INFORMED THE CONSUMER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL THEREFORE THEY WOULD NOT REPAIR IT. THE SAME DAY THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY REPLACED THE LEFT FRONT UNITIZED BEARING AND FRONT WHEEL DRIVE HUB ASSEMBLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144298November 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:HUB
2002 GMC YUKON FRONT WHEEL ASSEMBLY HAD TO BE REPLACED. *TS AFTER THE RECALL FOR THE WHEEL SPEED SENSOR WAS COMPLETE THE DEALER CLAIMED THEY ALSO HAD TO REPLACE THE LEFT HUB ASSEMBLY DUE TO CORROSION. THE REPLACEMENT OF THE HUB WAS NOT GOING TO BE COVER UNDER WARRANTY BECAUSE IT HAD EXPIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143686November 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS SYSTEM ALWAYS ACTIVATES WHEN IT SHOULDN'T AT SLOW SPEEDS, RESULTING IN INCREASED STOPPING DISTANCES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144258November 21, 2005
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER REQUESTING REIMBURSEMENT FOR REPAIR OF EXCESSIVE CORROSION OF BRAKING SYSTEM, FRONT AND REAR ON GMC 2002 YUKON. *TS ***NO ANSWER REQUIRED*** THE A/C COMPRESSOR WAS NOISY ON STARTUP. SOP COMPRESSOR HAD INTERNAL PISTON FAILURE IN COMPRESSOR. . THE SUNROOF WOULD NOT CLOSE ALL THE WAY. THE DEALER HAD TO INSTALL A NEW SUNROOF FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141311October 31, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES, EQUIPMENT:MECHANICAL
REAR SIDE MIRROR ON BOTH DRIVER AND PASSENGER SIDE HAVE HAIRLINE CRACKS. THEY WERE REPLACED AND NOW THEY ARE BACK. THE HAIRLINE CRACK IN THE MIRROR DISTORTS VIEWS AND IS A SAFETY CONCERN. I BELIEVE THE MIRRORS ARE TOO THIN TO HANDLE THE DEFROST OPTIONS ON THE MIRRORS. THEY SEEN TO FAIL ON THEIR OWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141319October 31, 2005
STEERING
I AM WRITING TO TALK TO YOU ABOUT MY RECURRING ISSUES WITH MY STEERING COLUMN IN MY 2002 YUKON XL. IN SHORT, IT RATTLES. ON THE ROAD, IT RATTLES AT A LOW THUD, THUD, THUD SOUND. TURNING CORNERS, IT RATTLES WITH THE SAME SOUND. INITIALLY, WHEN I TOOK IT TO BERGLUND CHEVROLET, IN ROANOKE, VA, THEY ATTEMPTED TO REMEDY THE PROBLEM WITH A LUBE KIT. WHEN THE PROBLEM SURFACED AGAIN, I BROUGHT IT BACK AND THE INTERMEDIATE STEERING COLUMN WAS REPLACED. 20,000 MILES LATER, I FACE THE PROBLEM FOR THE 3RD TIME. I DRIVE ON THE ROAD, NEVER OFF ROAD. I HAVE OWNED A NUMBER OF VEHICLES, AND ALWAYS HOLD ON TO THEM UNTIL THEY EXCEED 150,000 MILES. NEVER HAVE I HAD TO REPLACE ONE STEERING COLUMN, IN ANY VEHICLE, AND I OBVIOUSLY HAVE NEVER HEARD OF A VEHICLE REQUIRING MORE THAN ONE. I HAVE LEARNED FROM GMC THAT THERE WAS A FIRST GENERATION FIX AND A SECOND-GENERATION FIX. I REALLY DON'T KNOW WHICH GENERATION I GOT, BUT I DO KNOW IT WAS NOT A FIX. AFTER SOME ARGUING, THE FIRST REPAIR WAS COVERED. THE SECOND WAS COVERED, AS WELL, BUT ONLY AFTER ARGUING ONCE MORE. IT SEEMS PERFECTLY CLEAR TO ME THAT THIS SHOULD BE REPAIRED AGAIN, AT NO COST TO ME, BECAUSE I HAVE NEVER RECEIVED A SATISFACTORY REMEDY TO THIS PROBLEM '' A PROBLEM ACKNOWLEDGED BY GMC AS NEEDING TO BE REMEDIED. IT IS OBVIOUS THAT MY VEHICLE HAS NOT GOT THE STEERING COLUMN SOLUTION THAT WORKS. I HAVE SAFETY CONCERNS. NO ONE SHOULD EXPECT TO REPLACE A STEERING COLUMN ON A VEHICLE EVERY 20,000 MILES. IT IS NOT A FILTER OR FLUID THAT NEEDS CHANGING AT INTERVALS, AND I REFUSE TO HAVE THIS TREATED AS IF IT WERE REGULAR MAINTENANCE. I AM WORRIED ABOUT THE SAFETY OF A UNIT THAT WEARS OUT SO QUICKLY, AND AM VERY DISTURBED BY THE COMPLACENCY OF GMC ABOUT SUBJECTING ME TO CONTINUOUS REPAIRS, AND APPARENTLY HIDING BEHIND POLICIES RATHER THAN DOING THE RIGHT THING WITH A CUSTOMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101572October 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXPERIENCE PROBLEMS WITH ANTI-LOCK BRAKING SYSTEM ON 2002 YUKON. *BF THE ROTORS RUSTED PREMATURELY AND CAUSED THE SENSORS TO FAIL. *SC UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137914October 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
DT: 2002 GMC YUKON. THE CONSUMER HAD TO HAVE ABS SENSORS REPLACED. THERE WAS A RECALL BUT IT DID NOT EFFECT THE CONSUMER'S STATE, WHICH WAS WISCONSIN. THIS COULD BE REPLACED BY DEALERSHIP FOR THE AMOUNT OF $924. THE CONSUMER PAID TO HAVE SENSORS REPLACED. THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN THE RECALLED VEHICLES . MECHANIC TESTED THE SENSORS AND STATED THIS WOULD NOT STOP VEHICLE.*AK THE FRONT HUB AND BEARING WERE CORRODED ALONG WITH THE SENSORS. THE LEFT REAR AXLE WAS WORN WHICH CAUSED A FLUID LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138453October 4, 2005
EXTERIOR LIGHTING:FOG LIGHTS
THE FOG RUNNING LIGHT ON THE FRONT LEFT SIDE HAS BEEN OUT SINCE 6 MONTHS AFTER THE PURCHASE OF OUR VEHICLE. IRONICALLY I HAVE NOTICED THAT THE SAME LIGHT IS OUT ON A GREAT NUMBER OF THE TAHOE'S & YUKON'S THAT I SEE ON THE ROAD. I BELIEVE THAT THIS IS A POTENTIAL SAFETY FLAW ON THIS MODEL YET IT HAS NOT BEEN RECALLED FOR REPLACEMENT. WE HAVE ATTEMPTED TO REPLACE THE BULB BUT THE LIGHT KEEPS GOING OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134057September 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
DT: ON JUNE 7, 2005 WHILE DRIVING 45 MPH THE CONSUMER WAS FOLLOWING ANOTHER CAR. THERE WAS A CAR IN FRONT OF THE CONSUMER THAT SLOWED DOWN THE CONSUMER ATTEMPTED TO SLOW DOWN AS WELL. THE CONSUMER PUSHED THE BRAKES ALMOST TO THE FLOOR AND IT TOOK LONGER THAN USUAL TO STOP. THIS ALMOST CAUSED THE CONSUMER'S VEHICLE TO HIT THE OTHER CAR IN THE REAR END. THE CONSUMER WAS SHAKEN AND WENT TO A REPAIR SHOP. THE BRAKES WERE INSPECTED BY A MECHANIC. THE MECHANIC DETERMINED THAT THE REAR BRAKES WERE RUSTED AND NEEDED TO BE REPLACED. THE FRONT BRAKES WERE FINE. THE REAR BRAKES AND DRUMS WERE REPLACED. THE CONSUMER. TOOK THE CAR TO A GM DEALERSHIP FOR THE EMERGENCY BRAKE REPAIR. THEY REPLACED THE EMERGENCY BRAKES . THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO ABOUT THE BRAKES RUSTING. THE CONSUMER CALLED GM AND THEY SAID THERE WAS NOTHING THEY COULD DO, AND DIDN'T KNOW WHY THE BRAKES WENT OUT. THE CONSUMER DOID NOT KNOW EITHER. HAS NEVER HAD OTHER PROBLEMS WITH THE BRAKES BEFORE OR AFTER THIS.*AK THE PARKING BRAKE SHOES WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132894September 23, 2005
AIR BAGS:FRONTAL
DT: WHILE DRIVING DOWN THE MAIN ROAD AT 45 MPH, THE CONSUMER TOOK HIS EYES OFF THE ROAD AND WENT INTO THE GRAVEL AND THEN INTO A DITCH AND HIT A MAILBOX . THE CONSUMER WENT THROUGH THE PASSENGER SIDE WINDSHIELD. THE RIGHT WHEEL FELL OFF AND THE FRONT BUMPER SMASHED INTO THE ENGINE AND THE FRAME WAS BENT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIR BAGS. THE AIR BAG LIGHT WAS NOT ON AND NEVER HAD BEEN ON. THERE WERE NO PROBLEMS WITH VEHICLE BEFORE THIS INCIDENT. THERE WERE NO OTHER VEHICLES INVOLVED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT THERE WERE NO RECALLS ON THE AIR BAGS. THE MANUFACTURER HAS NOT BEEN CONTACTED, BUT WILL BE CONTACTED TODAY.THERE WAS A POLICE REPORT WAS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136961September 19, 2005
PARKING BRAKE
THE WEAR INDICATOR ON MY RIGHT REAR BRAKE WAS SIGNALING A PROBLEM WITH THE BRAKES. I TOOK IT TO MY MECHANIC WHO INFORMED ME THAT THE EMERGENCY BRAKE HAD COMPLETELY WORN ON ONE SIDE AND THE SHOES HAD TO BE REPLACED; IT ALSO CAUSED DAMAGE TO THE BRAKE ROTOR WHICH ALSO HAD TO BE REPLACED, DUE TO THE DESIGN OF THE ATTACHMENT OF THE SHOES (THE OPPOSITE OF HOW IT IS ATTACHED ON THE OTHER SIDE). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132595August 12, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE HUBS
DT: THERE IS A AN ONGOING INVESTIGATION ON THE ISSUE CONSUMER WAS EXPERIENCING ,NHTSA INVESTIGATION PE05020. WHILE DRIVING AT LOW SPEEDS UNDER 5 MPH ABS ENGAGED WHEN APPLYING BRAKES. THE WHEEL SPEED SENSOR IMPROPERLY RESPONDED WITH PEDAL DEPRESSED AND A LOSS OF BRAKES. TOOK VEHICLE TO THE DEALER FOR REPAIRS AND THE LEFT FRONT WHEEL HUB BEARING ASSEMBLY WAS REPLACED ALONG WITH THE WHEEL SPEED SENSOR. SINCE THIS REPAIRS THE PROBLEM HAS BEEN CORRECTED. CONSUMER DID CONTACT GM, WHO NOTED NO RECALL IN THE US. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131861August 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FAILURE OF ANTILOCK BRAKES SENSOR AT LOW SPEEDS. RESULTING IN MULTIPLE NEAR MISSES WITH STRUCTURES AND VEHICLES. HAPPENED ABOUT A DOZEN TIMES IN THE LAST WEEK. I BROUGHT MY CAR TO MY TEXACO WHICH DIAGNOSED THIS AND STATED THAT THERE WAS A TEXACO BULLETIN ON THE ISSUE. I GOOGLED AND FOUND THAT THE PROBLEM IS KNOWN BY GM AND CAUSED A RECALL IN CANADA. REFERENCE DETROIT NEWS ARTICLE "AGENCY CHECKS BRAKE SENSORS ON 1.3 MILLION GM TRUCKS, ROAD SALT BUILDUP IN COLDER STATES MAY HAVE LED TO AN ANTILOCK SYSTEM MALFUNCTION." (HTTP://WWW.DETNEWS.COM/2005/AUTOSINSIDER/0505/03/C01-169774.HTM). I PHONED MY LOCAL GM WHICH OFFERED TO "TAKE A LOOK" BUT THAT "THEY WERE NOT AWARE OF ANY SITUATION WITH THESE VEHICLES." TEXACO REPLACED THE FRONT SENSORS AT A COST OF $520.40. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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