GMC Sierra Complaints (2003)

570 consumer complaints on file.

#10491894January 8, 2013
SERVICE BRAKES
I ONLY HAD 27050 MILES WHEN BRAKE LINES, BURST LUCKILY TRAVELING ONLY 5 MPH. I HAD TO REPLACE ALL BRAKE LINES, REAR BRAKE CALIPERS. THEN AT 28,640 MILES I HAD TO REPLACE THE MASTER CYLINDER. WHAT IN THE WORLD IS GM DOING? WHAT HAPPENED TO THE QUALITY OF GM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486208November 27, 2012
SERVICE BRAKES
I WENT TO PUT IT IN DR AND THE BRAKE PEDAL WENT TO THE FLOOR THE METAL LINE BLUE . THEY HAD TO REPLACE THE CALIPER TOO. IT COST ME $475.89 TO GET IT FIX. NOT HAPPY. I HAD CHEVY WITH 200,000 MILES ON IT AND NEVER REPLACE ANY BRAKE PARTS. I UNDER STAND THIS A BAD PARTS ON THE 1999 TO 2003 MODELS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484993November 17, 2012
SERVICE BRAKES
ENTERED PARKED TRUCK IN PERSONAL DRIVEWAY. APPLIED BRAKES PRIOR TO STATING AND PETAL WENT TO THE FLOOR WITH NO WARNING. OPENED HOOD AND NOTICED BIG PUDDLE OF BRAKE FLUID IN DRIVEWAY. ADDED MORE BRAKE FLUID ONLY TO SEE IT LEAK RIGHT BACK OUT ON THE GROUND. CONTACTED REPAIR STATION, HAD TRUCK TOWED. I WAS NOTIFIED BY THE REPAIR STATION THAT THERE WAS SEVERE BRAKE LINE RUST AND THEY COULD ONLY COMPLETE A PARTIAL REPAIR AT A LOCAL AREA OF THE BROKEN BRAKELINE DUE TO THE MAJOR COST INVOLVED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484983November 16, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECEIVED A LETTER FROM GENERAL MOTORS A FEW YEARS AGO ABOUT A SPEEDOMETER DEFECT. THE LETTER EXTENDED THE MANUFACTURES WARRANTY TO 7 YEARS 80,000 MILES ON THE GAUGE CLUSTER DUE TO DEFECTS. THE LETTER SAID IN BOLD UNDERLINED WORDS NOT TO BRING THE TRUCK IN IF IT IS NOT EXPERIENCING ANY PROBLEMS. IT IS NOW PAST THE EXTENDED WARRANTY AND THE SPEEDOMETER IS NOT WORKING. IT IS STUCK AT 80MPH AND WILL NOT MOVE. I TOOK IT TO THE GMC DEALERSHIP AND GM WILL NOT FIX THE UNIT SINCE IT IS TO OLD. I BELIEVE IT IS VERY DANGEROUS NOT TO KNOW HOW FAST YOU ARE GOING, THIS IS A KNOWN PROBLEM BY GM AND GM HAS NOT HAD TO HAVE A RECALL ON THE UNIT? GM SHOULD HAVE A RECALL FOR ALL THE AFFECTED CARS AND TRUCKS WITH THIS KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484637November 14, 2012
SERVICE BRAKES
WHILE BACKING IN MY DRIVEWAY SLOPED DOWNHILL, APPLIED BRAKE PEDDLE TO SLOW BEFORE STOPPING. BRAKE PEDDLE WENT TO THE FLOOR. LUCKILY I HAD MIND ENOUGH TO APPLY THE EMERGENCY BRAKE TO COME TO A STOP BEFORE RUNNING THROUGH MY GARAGE. UPON INSPECTION, I NOTICED FLUID RUNNING OFF THE FRAME RAIL ONTO DRIVEWAY. I NOTICED BRAKE LINES IN FRAME RAIL WERE CORRODED BAD. CALLED DEALER, THEY SAY THEY REPLACE BRAKE LINES ALL THE TIME IN THESE VEHICLES. THEY WANTED $1100. A LOCAL GARAGE REPLACED ALL THE LINES FOR $800. I AM THE ORIGINAL OWNER AND TAKE GOOD CARE OF VEHICLE. IS THIS A CLASS PROBLEM? SHOULD THIS BE COVERED UNDER A RECALL? HAPPY TO SUPPLY VIN IF NEEDED, JUST DON'T HAVE IT WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483431November 5, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, HE ATTEMPTED TO STOP AND THE BRAKE PEDAL FAILED. THE BRAKE PEDAL COULD NOT BE FULLY DEPRESSED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE TO A STOP AND MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE LINES WERE COMPLETELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 108,500 AND THE CURRENT MILEAGE WAS 108,505. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481286October 21, 2012
SERVICE BRAKES
WAS COMING UP ON A SINGLE LANE BRIDGE . WHEN I STARTED TO BRAKE MY FOOT WENT TO THE FLOOR. LUCKY FOR ME I DID NOT HAVE ANY ONCOMING TRAFFIC, AND DROVE OVER THE BRIDGE SAFELY. I THEN NOTICED CHECK BRAKE SYSTEM SIGN ON DASH BOARD. PULLED OVER AND THERE WAS BRAKE FLUID DRIPPING FROM THE DRIVERS SIDE AROUND GAS TANK AREA. THE LINE WAS CORRODED AND BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480974October 18, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKES AND THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TOW TRUCK DRIVER NOTICED THAT BRAKE FLUID WAS LEAKING ONTO THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480183October 15, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD UTILITY TRUCK. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OFF ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THAT THE BRAKE LINES AND BRAKE PRESSURE CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479333October 9, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS NO RESPONSE. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOOR UPON ENGAGING. THE VEHICLE ACCELERATED THROUGH AN INTERSECTION AFTER REPEATEDLY APPLYING THE BRAKE PEDAL. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES WERE COMPLETELY CORRODED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THERE WAS AN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE10010 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC: HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478908October 7, 2012
SERVICE BRAKES
DEAR SIRS; WE OWN A 2003 GMC SIERRA 1500 EXTRA CAB TRUCK. IT WAS PURCHASED IN JUNE OF 2003. IT HAS JUST OVER 100,000 MILES ON IT. IT HAS BEEN MAINTAINED THROUGHOUT AND GARAGED. ON SUNDAY, AUGUST 26, 2012, OUR SON WAS DRIVING THE TRUCK IN OUR NEIGHBORHOOD AND THE BRAKES FAILED WITHOUT WARNING. (THIS VEHICLE IS PRIMARILY DRIVEN BY MY HUSBAND TO WORK AND BACK DAILY. NO INDICATOR LIGHT EVER CAME ON.) THERE WERE CHILDREN PLAYING IN THE STREET. AFTER AVOIDING A BALL THAT HAD ROLLED DOWN A DRIVEWAY AND INTO THE STREET, HE PRESSED ON THE BRAKE AND THE PEDAL WENT TO THE FLOOR. HE THEN PRESSED ON THE EMERGENCY BRAKE, THE EMERGENCY BRAKE DID NOT STOP THE TRUCK. ON HIS THIRD ATTEMPT WAS ABLE TO STEER TO THE CURB AND THROW THE TRUCK INTO PARK TO STOP. THANKFULLY, THERE WERE NO KIDS IN HIS PATH. HE WOULD NOT HAVE BEEN ABLE TO STOP AND HIS LIFE WOULD BE ALTERED FOREVER. NOT TO MENTION OUR LIVES AND THAT OF AN INNOCENT BYSTANDER/ CHILD. LOOKING ONLINE TO SEE IF THERE HAVE BEEN PROBLEMS REPORTED, WE FOUND THE NHTSA HAS AN INVESTIGATION ON THIS GMC TRUCKS AND SUV?S. THE BRAKES ON THIS TRUCK WERE DONE BETWEEN 70,000 AND 80,000. ALL PADS WERE REPLACED, 2 NEW ROTORS AND 2 ROTORS WERE CUT. NO MENTION OF BRAKE LINE DETERIORATION, CORROSION, OR VISIBLE PROBLEMS WERE BROUGHT TO OUR ATTENTION AT THAT TIME. THIS VEHICLE IS USED MAINLY BY MY HUSBAND WHO DRIVES IT 6 MILES ONE WAY TO WORK DAILY. NO PROBLEMS, SQUEAKING, OR PEDAL CHANGES HAD BEEN NOTED. WE WERE ALL REALLY QUITE SHAKEN BY THIS INCIDENT. WE HAD IT TOWED TO A DEALERSHIP FOR REPAIR. IT WENT THERE DURING THE LABOR DAY HOLIDAY THUS DELAYING THE REPAIR. WE WERE INFORMED THAT THE BRAKE LINES HAD ROTTED OUT. ANY INFORMATION OR DIRECTION WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477442September 28, 2012
ELECTRICAL SYSTEM
SPEEDOMETER STICKING AND GOING CRAZY ,CLUSTER LIGHTING IN/OUT THEN GAUGES STOPPED WORKING THEN WHOLE CLUSTER SHORTED AND HAD DASH FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10476728September 22, 2012
SERVICE BRAKES, STRUCTURE:BODY
BRAKE LINE RUSTED THROUGH, 1 MONTH LATER A SECOND BRAKE LINE RUSTED THROUGH. MASSIVE RUST ON FRAME AND BUMPERS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476753September 22, 2012
SERVICE BRAKES
DURING A TIRE ROTATION AT COSTCO , THEY DISCOVERED BRAKE FLUID LEAKING FROM THE BRAKE LINES. UPON A FURTHER INVESTIGATION ,THE BRAKE LINES ARE LEAKING AND FOUND TO BE RUSTED OUT. I HAVE BEEN USING THE VEHICLE TO TOW A 2010 AIR STREAM AND THANK GOD NO ACCIDENT OR INJURY HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475408September 14, 2012
SERVICE BRAKES
APPLIED BRAKES BRAKE LIGHT CAME ON ALONG WITH BRAKE SYSTEM SERVICE NEEDED LOST PRESSURE ON PEDAL AND ALL LOST FLUID STILL HAD SMALL AMOUNT OF BRAKING (BRAKE LINES CORRODED AND LEAKED OUT FLUID ,LINES SHOULD HAVE BEEN MADE FROM STAINLESS STEEL NOT CHEAP STEEL.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473896September 5, 2012
SERVICE BRAKES
TRIP FROM LONG ISLAND NEW YORK TO FREEPORT MAINE. TRAVELING 65-70 MPH DURING TRIP ON HIGHWAY 95. ARRIVED IN FREEPORT. CHECKED INTO HOTEL. WENT OUT TO TRUCK 2 HOURS LATER WITH THE INTENTION OF ATTENDING AN EVENT. STEPPED ON BRAKE, STARTED TRUCK, BRAKE PEDAL WENT TO THE FLOOR. PUMPED THE BRAKE PEDAL BUT IT WOULD NOT RECOVER FROM THE FLOOR. CHECKED UNDER TRUCK FOR LEAKS AND FOUND BADLY RUSTED BRAKE LINES HAD BURST RELEASING COPIOUS AMOUNTS OF BRAKE FLUID. THE TRUCK WAS TOWED TO SEARS AUTO DEPARTMENT WHO HAD TO REBUILD THE ENTIRE BRAKE SYSTEM FROM THE MASTER CYLINDER TO EACH WHEEL. SEARS HAD TO REPLACE BRAKE LINES AND CALIPERS SINCE THE CALIPERS WERE ALSO SO RUSTED THAT THEY COULD NOT BE BLED. IF THESE LINES HAD BURST ON THE HIGHWAY; MY WIFE, MY SON AND ME WOULD HAVE POSSIBLY BEEN KILLED OR SEVERELY INJURED AND OTHERS ON THE ROAD MAY HAVE SUFFERED THE SAME FATE. I HAVE NEVER SEEN THIS TYPE OF RUST ON ANY AUTO I HAVE EVER OWNED. THIS TRUCK HAS NEVER BEEN EXPOSED TO SALT WATER. ROADS ARE SALTED IN WINTER ON LONG ISLAND. (AS AN ASIDE, I HAD TO REPLACE THE FRONT BUMPER PRIOR TO STARTING THE TRIP BECAUSE IT HAD RUSTED THROUGH FROM BEHIND. IT SEEMS THAT INFERIOR MATERIALS WERE PURCHASED BY GM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473812September 4, 2012
SERVICE BRAKES
I WAS LEAVING MY DRIVEWAY WHEN I APPLIED THE BRAKES THERE WAS NOTHING... NO BRAKES AT ALL, PEDDLE WENT TO THE FLOOR. I MANAGED TO STEER THE VEHICLE AWAY FROM ON COMING TRAFFIC, NARROWLY AVOIDING A SERIOUS OR POSSIBLE FATAL ACCIDENT. AFTER INSPECTING THE VEHICLE I WAS ASTONISHED TO SEE THAT ONE OF THE BRAKE LINES WAS COMPLETELY ROTTED OUT.THIS VEHICLE HAS 78000 MI. AND IS GARAGE KEPT. FROM WHAT I HAVE READ THIS IS NOT A FREAK OCCURRENCE MANY OTHER GM OWNERS HAVE COMPLAINED OF SIMILAR PROBLEMS. THE ISSUE HERE IS COMPLETE FAILURE OF THE BRAKE SYSTEM. I THOUGH MODERN BRAKE SYSTEMS ARE DESIGNED TO ELIMINATE A COMPLETE FAILURE? THIS IS AN EXTREMELY DANGEROUS CONDITION. SHOULDN'T THE SYSTEM WORK IN A WAY THAT PARTIAL BRAKE FUNCTION REMAINS POSSIBLE WITH THE LOSS OF A BRAKE LINE. I THOUGHT THE SYSTEM IS PARTITIONED TO PREVENT THIS FROM OCCURRING. IF THE CURRENT SAFETY STANDARD IS TO PREVENT THIS FROM HAPPENING, CLEARLY THE STANDARD HAS NOT BEEN MEET! GM NEEDS TO CORRECT THIS PROBLEM. AT THE VERY LEAST WHY ISN'T GM REQUIRED TO USE A HIGHER QUALITY BRAKE LINE TO AVOID THIS DANGEROUS CONDITION!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472934August 29, 2012
SERVICE BRAKES
GOING DOWN THE ROAD PULLING A TRAILER, WENT TO BRAKE AND THE BRAKES WENT TO THE FLOOR. ENDED UP HAVING TO USE THE TRAILER BRAKES TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472349August 24, 2012
SERVICE BRAKES, STEERING
FIRST INCIDENT WAS A BRAKE LINE BURSTING IN MY DRIVEWAY. I HAD IT REPAIRED AT MY LOCAL GARAGE. AT THAT TIME HE TOLD ME THAT ALL OF THE BRAKE LINES WERE IN BAD SHAPE. SECOND INCIDENT, WHILE I WAS DRIVING UP THE ROAD AT APPROX 55 MPH WITH MY 19' BOAT IN TOW I REALIZED I HAD NO STEERING OR BRAKES. I WAS ABLE TO COAST TO A STOP AND PULL THE VEHICLE OFF THE ROAD TO A SAFE LOCATION. THE FAILURE WAS ATTRIBUTED TO A ROTTED LINE TO THE POWER STEERING COOLER. LASTLY, I AM NOT ABLE TO GET A SAFETY INSPECTION STICKER BECAUSE MY BRAKE LINES IN SUCH BAD CONDITION. ESTIMATED COST TO REPAIR $800-$1500 DOLLARS. I WILL ADD THAT THE TRUCK LOOKS LIKE NEW, SPENDS MOST OF IT'S TIME IN THE GARAGE AND IS USED PRIMARILY TO GO TO THE LOCAL DUMP, PLOW MY DRIVEWAY ONLY AND OCCASIONALLY TOW MY BOAT TO THE LAKE! MILEAGE REFLECTS THIS.DATES MAY NOT BE TOTALLY ACCURATE BUT THE BEST OF MY RECOLLECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469554August 7, 2012
SERVICE BRAKES
DUE TO CORROSION THE BRAKES LINE BURST CAUSING A COMPLETE BRAKING FAILURE - NO WARNING LAMPS ILLUMINATED!!! THE LINES CORRODED COMPLETELY IN THE HOLDERS WHICH ATTACH TO THE VEHICLES FRAME. UNDER MODERATE STOPPING PRESSURE THE LINES BURST! ALL METAL LINES NEED TO BE REPLACED FROM THE FRONT OF THE VEHICLE TO THE REAR. TRUCK HAS NEVER BEEN EXPOSED TO EXTREME WEATHER OR SALT WHILE IN MY OWNERSHIP. THIS IS COMPLETELY AND UTTERLY UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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