GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10496319February 4, 2013
FUEL/PROPULSION SYSTEM
SMELLS GASOLINE EVERY TIME FILLED UP TANK. LOOKED FROM UNDER THE TRUCK AND SAW THE FUEL FILLER NECK IS RUSTED WITH A BIG CRACK THAT ALLOW GAS VAPOR TO ESCAPE. LOOKED ONLINE AND SAW THAT 2003 GMC VANS HAVE A RECALL FOR THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495053January 29, 2013
SERVICE BRAKES
ON MY 2002 GMC SIERRA 1500 EXTENDED CAB 2WD THE ABS AND BRAKE LIGHTS GO ON AND OFF. I HAD MY LOCAL GM DEALER ADDRESS THIS ON SEVERAL OCCASIONS THEY HAVE COME TO THE CONCLUSION THAT THE ABS BRAKE MODULE IS BAD. I ASKED IF THERE WERE ANY RECALLS ON THIS THEY SAID THEIR IS A BULLETIN OUT THAT THE GROUNDS COULD BE BAD SO I HAD THEM DO THIS FIX IT DID NOT CORRECT THE PROBLEM ALSO THEIR WAS A RECALL TO FIX THE SPEED SENSORS IN THE WHEELS WHICH THEY FIXED ALSO DID NOT FIX THE PROBLEM. I DECIDED TO GOOGLE THIS TYPE OF PROBLEM TO SEE IF OTHER PEOPLE HAD THIS SAME ISSUE I HAVE FOUND HUNDRED OF THOUSANDS OF PEOPLE WITH EXACT SAME ISSUE OR WERE IT HAS EVEN GOTTEN WORSE AND THE LIGHTS STAY ON ALL THE TIME. IT SEEMS TO AFFECT GM VEHICLES MADE FROM 1999 TO 2007 CARS AND TRUCKS BUT MOSTLY TRUCKS. TO ME THIS IS A BIG SAFETY ISSUE MOST PEOPLE DO NOT KNOW THAT WHEN BOTH OF THOSE LIGHTS ARE ON THEY HAVE NO ABS. I WAS LUCKY TO HAVE A GOOD SERVICE MANAGER WHO EXPLAINED THIS TO ME AND HOW OFTEN THIS PROBLEM OCCURS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494641January 24, 2013
AIR BAGS
WHILE DRIVING DOWN THE HIGHWAY IN THE FAR RIGHT LANE. GOING ABOUT 60 MILES A HOUR WE HIT A PATCH OF BLACK ICE. THE VEHICLE STARTED TO FISHTAIL. THE DRIVER KEPT THE VEHICLE FROM SPINNING OUT AND DOING A 360. WE CROSSED OVER 3 LANES OF TRAFFIC, WITHOUT HITTING ANOTHER VEHICLE. WHEN THE TRUCK FINALLY GRIPED ON TO THE ROAD WE HAD NO WAY OF AVOIDING THE CENTER MEDIAN, A CONCRET WALL DIVIDER. UPON IMPACT NEITHER THE DRIVERSIDE OR THE PASSENGERSIDE AIRBAGS DEPLOYED. WE HIT THE WALL AT A 70 DEGREE ANGLE SO IT WAS PRETTY MUCH HEAD ON. WHY DIDN'T THE AIRBAGS DEPLOY??????? FROM READING OTHER POSTS ON OTHER SITES IT SOUNDS LIKE THIS HAPPENS A LOT. WHY ISN'T THERE A RECALL. APPARENTLY THERE IS SOMETHING WRONG AND IT'S UNSAFE. *TR ## VIN PASSED ## GMC, SIERRA, 1500, 2002 ##
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10493353January 17, 2013
SERVICE BRAKES, STRUCTURE:BODY
DESCRIPTION: 2002 GMC SIERRA?82,XXX.00 MILES. WHILE DROPPING MY DAUGHTER OFF AT SCHOOL, I STOPPED AT A LIGHT, ACCELERATED TO MAKE IT UP THE HILL, AND AS I CAME OVER THE HORIZON I PROCEEDED TO STOP, WHEN I DEPRESSED MY BRAKE PEDAL TO SLOW DOWN, THE PEDAL WENT RIGHT TO THE FLOOR. I ALMOST RAN INTO ANOTHER VEHICLE AND HAD I NOT THROWN THE CAR INTO LOW GEAR, AND DEPRESSED MY EMERGENCY BRAKE, I AM CERTAIN THAT WE WOULD HAVE SMASHED INTO THE SCHOOL BUS IN FRONT OF US. MY WIFE CALLED AAA, AND HAD THE CAR TOWED TO THE LOCAL GMC DEALER. IT SEEMS THAT THE ENTIRE BRAKE LINE SYSTEM IS RUSTED OUT, AND THAT THIS WAS THE FIRST LINE TO BLOW. THEY HAD THE AUDACITY TO TELL MY WIFE THAT THE REPAIRS WOULD START AT $3,300.00 AND WOULD NOT GUARANTY THAT IT COULD NOT BE MORE EXPENSIVE THAN THAT!. WE TAKE GOOD CARE OF THE TRUCK, LAST YEAR WE HAD ALL THE BRAKES DONE, NEW TIRES, AND RECENTLY HAD A NEW HEAD GASKET INSTALLED, AND THE OIL CHANGED, SO IT IS OBVIOUS THAT THE DEALER DOES NOT EVER DO A THOROUGH VEHICLE INSPECTION. WE CANNOT AFFORD THE SHELL OUT THE MONEY FOR THESE REPAIRS, AND I AM HOPEFUL THAT THERE HAS BEEN SOME KIND OF A RECALL FOR THIS, SINCE I SEE SO MANY COMPLAINTS ABOUT THE SAME SUBJECT? PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492228January 11, 2013
SERVICE BRAKES
THE BRAKE LINE GOING TO THE REAR PASSENGER SIDE TIRE RUPTURED. THE BRAKES REMAINED BARELY OPERABLE. WAS ABLE TO DRIVE TO DEALERSHIP BY CONSTANTLY ADDING BRAKE FLUID TO TANK. ALL THE BRAKE LINES NEEDED TO BE REPLACED AT A COST OF ABOUT $2000. IT WAS JUST LUCK THIS HAPPENED ON AN EMPTY ROAD AND WHILE NOT CARRYING A LOAD OF MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488737December 13, 2012
SERVICE BRAKES
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488126December 12, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486448November 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486266November 27, 2012
SERVICE BRAKES
I STEPPED ON THE BRAKE PEDAL TO SHIFT THE TRUCK FROM OUT OF PARK AND THE PEDAL WENT TO THE FLOOR. I GOT OUT OF THE TRUCK AND FOUND A PUDDLE OF FLUID IN THE AREA IN FRONT OF THE DRIVERS SIDE REAR TIRE. IT APPEARED AS THOUGH THE BRAKE LINE GOING TO THE BACK BRAKES RUPTURED IN THE AREA BEHIND THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486267November 27, 2012
SERVICE BRAKES
I WAS LUCKY AND NOT MOVING WHEN THIS OCCURRED FOR THE SECOND TIME. ONCE AGAIN I WAS GETTING READY TO LEAVE IN MY TRUCK WHEN I STEPPED ON THE BRAKE PEDAL TO SHIFT OUT OF PARK AND THE BRAKE PEDAL WENT TO THE FLOOR. SHOULD I TAKE MY CHANCES ON THIS HAPPENING A THIRD TIME? PERHAPS I WON'T BE SO LUCKY AND THERE MAY BE AN ACCIDENT INVOLVED ALONG WITH POSSIBLE INJURY OR DEATH. I DID FIND A RECALL FOR TAILGATE STRAPS FOR THIS TRUCK BUT NOT FOR CORRODED BRAKE LINES THAT ARE BURSTING? I FIND THAT TO BE UNACCEPTABLE. WHAT ARE THE CHANCES OF SOMEONE DYING FROM CORRODED TAILGATE STRAPS? THIS IS AN INCREDIBLE SAFETY ISSUE AFFECTING MILLIONS OF TRUCKS AND THERE NEEDS TO BE A RECALL ISSUED TO HAVE THESE BRAKE LINES REPLACED WITH STAINLESS STEEL SO AS NOT TO HAVE THIS PROBLEM REPEATED IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485398November 21, 2012
SERVICE BRAKES, STEERING
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "HYDROBOOST" AND THE POWER STEERING PUMP. BOTH WERE REPLACED ALONG WITH THE HIGH PRESSURE HOSE. EVIDENTLY, THE PUMP FAILED TO YIELD ANY BOOST PRESSURE, WHICH IN TURN RENDERED POWER STEELING AND BRAKES INOPERATIVE. A VERY DANGEROUS SITUATION. THE TOW TRUCK THAT RESPONDED INDICATED THAT THEY HAVE HAD MULTIPLE FAILURES OF THE SAME ITEMS (87 OT 8 GMC HD TRUCKS) AND IN BLOGS WITH OTHER GMC/CHEVY DIESEL OWNERS IT APPEARS TO BE A COMMON DEFECT. THERE WERE NO NOISES, OR OTHER INDICATOR OF PENDING PROBLEMS. CONTACT WITH THE DEALER REVEALED THAT " I SHOULD CHANGE THE PS FLUID EVERY 2 YEARS: (NOT IN THE MAINTENANCE SECTION OF OWNER MANUAL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483390November 5, 2012
PARKING BRAKE
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE THE CONTACT ACTIVATED THE PARKING BRAKE AND NOTICED IT WOULD NOT ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V161000 (PARKING BRAKE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 12/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484141November 2, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION
WHILE DRIVING HOME, SOMEONE PULLED OUT IN FRONT OF ME. I APPLIED THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR. I MANAGED TO AVOID A COLLISION AND MADE IT HOME AS THIS HAPPENED LUCKILY AROUND THE CORNER FROM MY HOUSE. I LOOKED FOR THE PROBLEM, IT DIDN'T TAKE LONG AS UNDER THE HOOD THE FRAME WAS COVERED WITH BRAKE FLUID. I WAS AMAZED TO FIND THAT ONE OF THE METAL BRAKE LINE HAD RUSTED THROUGH AND THE OTHERS DON'T LOOK TO BE IN VERY GOOD CONDITION. NEEDLESS TO SAY I WILL BE REPLACING ALL THE BRAKE LINES WITH STAINLESS STEEL LINES (A COST OF $350.00). I CAN'T IMAGINE WHY STAINLESS STEEL LINES ARE NOT ORIGINAL EQUIPMENT. RUST SEEMS TO BE A PROBLEM WITH THIS VEHICLE NOT ONLY THE BRAKE LINES BUT ALSO PARTS OF THE SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480999October 18, 2012
SERVICE BRAKES
THE TRUCK WOULD NOT STOP AT STOP SIGN AND THE BRAKE GOES CLEAR TO THE FLOOR BEFORE SLOWS TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481033October 18, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT 7 OUT OF 8 GLOW PLUGS MALFUNCTIONED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE GLOW PLUGS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 41,649. ..UPDATED 12/05/12 *BF UPDATED 12/06/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480160October 15, 2012
SERVICE BRAKES
A BRAKE LINE RUPTURED CAUSING LOSS OF STOPPING POWER. TRUCK WAS NOT ABLE TO SLOW ENOUGH TO MAKE ORIGINALLY-PLANNED TURN. TRUCK WAS SAFELY RETURNED HOME USING EMERGENCY BRAKE AND ENGINE BRAKING. UPON INSPECTION, A LEAKING BRAKE LINE WAS FOUND BETWEEN THE MASTER CYLINDER AND ABS MODULE. ALL BRAKE LINES WERE FOUND TO BE SEVERELY CORRODED. NO WARNING LIGHTS ILLUMINATED ON THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479945October 12, 2012
SERVICE BRAKES
I HAD AN UNEXPECTED BRAKE FAILURE CAUSED BY THE RUST THROUGH OF THE BRAKE LINE UNDER THE DRIVER SEAT. IT WAS FORTUNATE THAT I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED AT THE TIME. I HAD TO REPLACE THE ENTIRE BRAKE LINE SYSTEM AS THERE WAS RUST ON ALL THE LINES. THE REPAIR COST WAS $741.89. I HAVE HAD OTHER GM VEHICLES, AND HAVE NEVER EXPERIENCED THIS TYPE OF FAILURE BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479724October 11, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WITH THE VEHICLE IN REVERSE AND DEPRESSING THE BRAKES, THE BRAKES WENT STRAIGHT TO THE FLOOR BOARD. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THE BRAKE LINES IN THE REAR OF THE VEHICLE WERE RUSTED AWAY AND THEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE REAR BRAKE LINES. APPROXIMATELY 4 MONTHS LATER THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING SLOWLY IN A PARKING LOT. THE CONTACT STATED THAT THE MECHANIC WAS ON SITE AND ADVISED HIM THAT THE BRAKE FLUID WAS POURING OUT RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY INFORMED HIM THAT BRAKE LINES ALONG THE DOOR WERE RUSTED. THE VEHICLE WAS REPAIRED FOR THE BRAKE LINES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 178,000. UPDATED 12/31/12 *BF UPDATED 1/4/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479522October 10, 2012
SERVICE BRAKES
WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD APPROACHING A RED LIGHT. AS I ATTEMPTED TO APPLY THE BRAKES THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR - THE VEHICLE WOULD NOT STOP. I THEN DROPPED THE TRANSMISSION FROM "D" OR DRIVE TO "L1", ENGAGED THE "TOW SETTING" OF THE TRANSMISSION, AND APPLIED THE PARKING BRAKES WHILE MAINTAINING THE PARKING DISENGAGEMENT LEVER IN THE "UP" POSITION IN ORDER TO STOP THE TRUCK. THE BRAKES FAILED. GM DEALERSHIP CONFIRMED THAT THE BRAKE LINES HAD RUSTED THROUGH. THE ENTIRE BRAKE SYSTEM FROZE IN PLACE RESULTING IN THE REPLACEMENT OF THE LINES, ROTORS, DISCS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478872October 6, 2012
SERVICE BRAKES
REAR BRAKE LINE DEVELOPED LEAK MAKING VEHICLE HARD TO CONTROL, VERY CLOSE TO HAVING ACCIDENT. I GUEST GM WOULD RATHER PAY OUT FOR A FEW ACCIDENT DEATHS THAN REPAIR THIS DEFECT. IT SEEMS ITS ALL ABOUT THE DOLLAR THAN SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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